IPhone :: Can't Find A Way To Preserve App Data While Upgrade From IOS 3 To 4
May 27, 2012
During the weekend I am helping one family member to upgrade the iOS on her iPhone 3G from 3.1 to the latest available, 4.2.1?Before the upgrade, iTunes warns me "Upgrading to iOS 4.2 will delete all of the apps and media......" and suggest me that I should apply this update on teh compuetr where I syn apps, music, videos, and photos from. The problem is, this user has never sync it with a computer. She had been using this phone for over 2 years, she has 5 pages worth of apps, and of course she would have data in some apps. She has no problem letting me make my computer as THE computer that her iPhone syncs to, and I even created a new iTunes profile for her, authorized her Apple ID, and transferred her purchase into iTunes. But when I check "Syn App" on, it tells me that all apps and data on the iPhone will be replaced with the data in the iTunes library. Well, I know what this is about, this is like.. one way overwrite type of sychronization.
But when I looked over everything again, it seems like in the iOS3 era, if you don't sync your apps with a computer on day 1 before you start using the phone, you permanately lose the ability to backup the apps' data and restore to another device? I like to emphasize again that my focus is in data, not apps, I know I could transfer purchases from phone A to iTunes to phone B, it's the inability of backing up data. Do I miss anything here? Is there still a way I could upgrade this phone from iOS 3 to iOS4, without losing her app data?
Info:
Windows, NA
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Jul 3, 2012
I need to upgrade my late husband's iPhone iOS because some apps are no longer working with the iOS version.The last upgrade was done in 2010, to v4.1. My problem is that I do not want to risk losing anything on this iPhone, for sentimental reasons.I have transferred purchased items through iTunes to keep all the apps.Can someone please walk me through the steps required to make sure I lose no information presently on the iPhone when I upgrade? I want to make sure the text messages, photos (camera roll and albums) and contacts are intact.Calendar is not necessary. I'm usually pretty good at figuring things out but I'm really paranoid about losing anything this time.
Info:
iPad 2 Wi-Fi
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Apr 17, 2012
I've just bought a new, more powerful PC to replace my existing dated one, and would appreciate if someone could tell me what I need to do to preserve my current iPhone (3GS) apps/messages/settings etc when installing iTunes for the first time on the new system. Also, should I install the 64-bit version of iTunes (yes, it's a 64-bit system) or stick with the 32-bit version?
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Jun 22, 2012
When I`m at home,should I disable the wi-fi when not using the internet ? Does this preserve the battery?
Info:
iPhone 4S, iOS 5.1.1
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Aug 22, 2014
I love how the iPhone accurately labels where I took my pictures, and I want that same accuracy on a Windows computer. I'm planning on deleting all my photos and videos to make more room for storage, but I don't want to lose my geotags. Is there a program that will accept the geotags that my iPhone have created?
Info:
iPhone 5s, iOS 7.1.2
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Aug 20, 2014
It is not in general settings!
Info:
iPhone 4S
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Jun 2, 2012
I sync IPhone 4 to my itunes for the 1st time to upgrade the IOS and now it wont show my music it says i have it but I can't find it also when I plug it into my tahoe's radio and I try to listen to the music it automatically stops and i have to unplug it and try to play what ever again it won't ring at times and I haven't even wet this phone or drop it.
Info:
iPhone 4, iOS 5
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Jul 16, 2010
I know this was really big when the new data planes were announced but i didn't have an iPhone so i wasn't paying attention. My cousin has an unlimited plan now but she has no idea how much data she uses per month... i vagely remember reading about finding out via text ....how can i do this?
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Apr 23, 2012
My iphone has wi-fi 24/7, yet my data usage is over the limit.
Where can I find a listing of which iphone apps use data and not wi-fi?
Info:
iPhone 4, iOS 5.1
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Jun 5, 2012
While installing new software on iphone4 the computer backed data now cant find it lost all my contacts.
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Jun 12, 2012
Am I gonna lose all my data on my iPhone on upgrading it to ios 5.1.1?
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May 4, 2014
I'm having trouble with using the backup from my previous Iphone 5S to my new HTC One M8.
I have made several backups and using Itunes I am always able to make a complete restore.
I am on a macbook air. The newest Itunes version.
But using HTC Sync manager I am only getting to the point: Transfer and Backup, Iphone, getting started. I only get the message We cannot find any backup of your Iphone in Itunes.
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Aug 22, 2014
my iphone is stolen , how could i find it or even erase data using my apple ID as i didn't configure icloud ID?, it is ios 7.1.1
Info:
iPhone 4S, iOS 7.1.1
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Jun 10, 2015
I've been told by Verizon and by Motorola that I need to do a factory reset. (Moto Approach stopped working yesterday and we can't get it to start again.)
Before doing that, is there any way to backup my folder settings (which apps are grouped together in which folders on my home screens)
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May 19, 2010
How will this work. I plan on using the early upgrade discount option on a different line for the 4th gen iphone. This line is NOT on a data plan, just standard blackberry, so how will I be able to use the phone with my line instead? I know when they ship the phone the sim card will be for the bb line and not my phone but yeah, still a little unsure.
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May 17, 2012
I've upgraded my iPhone 3GS to iOS v. 5.1.1 and now both my phone service and data service are no longer working. I called AT&T's (my carrier) tech support and they got it working for a few minutes but as soon as I got off the phone with the agent it stopped working! My account with them is current.
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Dec 28, 2011
I'm currently posting this from DR CONGO where I live. I'm looking for a Multilingual version of OS 6 for BB curve 9300. unfortunately, the operator where I bought the phone from does not have it. could someone please give me a link from where i could download the file?
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Oct 29, 2010
Why can't I find a OS6 upgrade for my Bold 2
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Jan 17, 2012
I'm bold 9700 user. Why my bb cant find upgrade OS6? Its only find the version5.
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Jun 1, 2014
I lost my iphone 5 three days ago and have been checking the find my iphone app but its remained offline the entire time. I'm woried about people accessing my personal data, so if i erase my iphone from the find my iphone app on the computer will it work without my sim in it? Also does it need to be connected to the internet to erase it? or it just happens when it is turned on?
Info:
iPhone 5, iOS 7.1.1
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Aug 25, 2010
Just received an email from RIM about a software upgrade for my 9700 (on ATT) but can't seem to find the update. Anyone else receive a similar email today? I hope it is for BB 6 but then again I should not get my hopes up too high about this email. Anyone?
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Jul 31, 2011
I have just got the x8 xperia. I am trying to find the Data Monitor. It doesn't appear among my apps. Where else would it be?
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Jul 17, 2015
I am using the calendar that came with my S5. I synced it with my google calendar on my desk top and all of the entries that were only on the phone were lost. they are neither on the phone or the desktop calendar.
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Jun 15, 2015
I updated the s-health app today and I can't find hourly slide bar in the new interface. It would give me a small hourly bar chart, but in the previous version I could slide back and forth through the bar chart, and it would tell me "12:30-1PM, 564 steps". I can't find that information anymore. Where to find that data again?
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Dec 11, 2010
I did an upgrade today, followed instructions, did backup with all boxs ticked, after upgrade completed I did the retore action etc. But I have not got all contacts saved and do not have any of the previously uploaded applications. I need them urgently, but no one available at erickson help line. Also vodaphone phone line and service office are not able to help me my service is with them.How do I get this critical info back, as I urgently need to contact several people in my contact list, but can't without their numbers that are saved into my phone or wherever they get saved when entered.Have also done previous backups, but none seem to restore this info.
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Jul 13, 2015
How do I upgrade without losing my data? If I just flash it, I will lose everything on the phone, right?
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Dec 10, 2010
Where I can find the n8 Data Counter, if exists?. I've read in many places something like this: " Data Counter: Open call log and tap on right tab to view data transfer log"... but i can´t find "the tap on the right".
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Feb 18, 2011
I just got a new X8 phone with android 2.1 on it.I ve been trying to find the data traffic and the data monitor widgets, and also where the data traffic option is in the settings but I can't find any of these ve looked in the add widget option and neither of those 2 widgets appear in the choose widgets menu.
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Jul 3, 2010
I have just transferred data to an SD card -which I have done before with no problems- only this time it decided to move most of my apps which I have had to re install as I couldnt access them and it has moved photos which I now cannot find.
How do I find the photos as they are not in my album? Or has it wiped them completely? If i hadnt just uploaded them to facebook I would have lost them.
The icons for messenger, ebay and instagram are now not the actual icons and are just file icon. Its made a complete mess of my everything on my phone and I need the photos as i use many of them as visuals for business. How can I find where they are stored and can i transfer them back to internal storage from the sd card?
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May 22, 2012
There seems to be a problem with the map upgrade. The data connection always goes on if I use the internet. Just browsing turns the data connection always on. I have been unable to find a fix for this. Unless I just reboot the phone or terminate the data link manually. There is no reason for this to happen. I am not running any program in the background that I can see that demands constant data connection. If it was, I would have disabled it long time ago.
But just browsing the internet seems to turn on the constant data connection. From what I can best tell. This started after I upgraded to the newest versions of map. It is my suspicion this has something to do with the new software that checks the location of the phone to gather information about local events. But I cannot find that program anywhere running to terminate it once it starts. But it is visible in the program add menu on where widget can be added to the home screen.
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Feb 17, 2014
I have bought a 128 GB SD-card to replace the existing 64 GB card. I have tried numerous times to "just" copy the info from the 64 GB card to the 128 GB card - and it always fails. For some reason, a lot of apps are not found anymore.
Have  also tried using the backup/restore on MAC (Sony Bridge) but that also fails...
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