IPhone :: Preserve All The Information On It?
Jul 3, 2012
I need to upgrade my late husband's iPhone iOS because some apps are no longer working with the iOS version.The last upgrade was done in 2010, to v4.1. My problem is that I do not want to risk losing anything on this iPhone, for sentimental reasons.I have transferred purchased items through iTunes to keep all the apps.Can someone please walk me through the steps required to make sure I lose no information presently on the iPhone when I upgrade? I want to make sure the text messages, photos (camera roll and albums) and contacts are intact.Calendar is not necessary. I'm usually pretty good at figuring things out but I'm really paranoid about losing anything this time.
Info:
iPad 2 Wi-Fi
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Apr 17, 2012
I've just bought a new, more powerful PC to replace my existing dated one, and would appreciate if someone could tell me what I need to do to preserve my current iPhone (3GS) apps/messages/settings etc when installing iTunes for the first time on the new system. Also, should I install the 64-bit version of iTunes (yes, it's a 64-bit system) or stick with the 32-bit version?
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May 27, 2012
During the weekend I am helping one family member to upgrade the iOS on her iPhone 3G from 3.1 to the latest available, 4.2.1?Before the upgrade, iTunes warns me "Upgrading to iOS 4.2 will delete all of the apps and media......" and suggest me that I should apply this update on teh compuetr where I syn apps, music, videos, and photos from. The problem is, this user has never sync it with a computer. She had been using this phone for over 2 years, she has 5 pages worth of apps, and of course she would have data in some apps. She has no problem letting me make my computer as THE computer that her iPhone syncs to, and I even created a new iTunes profile for her, authorized her Apple ID, and transferred her purchase into iTunes. But when I check "Syn App" on, it tells me that all apps and data on the iPhone will be replaced with the data in the iTunes library. Well, I know what this is about, this is like.. one way overwrite type of sychronization.
But when I looked over everything again, it seems like in the iOS3 era, if you don't sync your apps with a computer on day 1 before you start using the phone, you permanately lose the ability to backup the apps' data and restore to another device? I like to emphasize again that my focus is in data, not apps, I know I could transfer purchases from phone A to iTunes to phone B, it's the inability of backing up data. Do I miss anything here? Is there still a way I could upgrade this phone from iOS 3 to iOS4, without losing her app data?
Info:
Windows, NA
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Jun 22, 2012
When I`m at home,should I disable the wi-fi when not using the internet ? Does this preserve the battery?
Info:
iPhone 4S, iOS 5.1.1
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Aug 22, 2014
I love how the iPhone accurately labels where I took my pictures, and I want that same accuracy on a Windows computer. I'm planning on deleting all my photos and videos to make more room for storage, but I don't want to lose my geotags. Is there a program that will accept the geotags that my iPhone have created?
Info:
iPhone 5s, iOS 7.1.2
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Apr 24, 2012
Compared to my Desk Skype , I cant see history buttom, nor my Skype name at the top of the Skype window
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Jun 10, 2015
I've been told by Verizon and by Motorola that I need to do a factory reset. (Moto Approach stopped working yesterday and we can't get it to start again.)
Before doing that, is there any way to backup my folder settings (which apps are grouped together in which folders on my home screens)
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Apr 4, 2012
I am from Iraq, I want to buy apple apps, I have credit card, but I can't use my card information to buy what I want to buy, my card is working with the other website.
Info:
iPhone 4, iOS 5.1
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May 2, 2012
I recently had my new iPhone 3GS sent away and replaced for a new phone as parts went faulty in the previous. I have now had this phone for 2months and it wasn't until today I decided to put on music on my new iPhone. However, when I plugged my iPhone into the computer it automatically rebooted old data from the previous phone, into my new one... In the process I lost all new contacts an family holiday photos I have taken on this phone.Is it possible to get the data back and how would I do so?
Info:
iPhone 3GS (8GB), iOS 5.1
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May 9, 2012
I just bought this phone tnight and when I got home I discovered that none of the pics, phone number, text messages or voice mails are mine. I have another person's information. How can I fix this? The store is closed.
Info:
iPhone 4S
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May 25, 2012
I got my iPhone this christmas and never registered on my computer until today.I have an iPod touch which is registered to the same computer which I keep all my music on.When I was setting up my phone on my computer when I lost EVERYTHING! I hit restore from Katie Hunt's Ipod touch, which I thought would only transfer my music over.But it transfered all the stuff on my iPod to my phone and earsed everything in my phone. I lost all my contacts, pictures, videos, notes, and ringtones. I really want all of my stuff back before I restored it.I called apple and they wanted to charge me 60 dollars since my free 90 days of tech support were up.The man told me to search the internet, for my problem because he said this has happened before but wouldnt tell me how to fix it.
Info:
iPhone 4S, iOS 5.1.1
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Jun 22, 2014
I am trying to transfer my info from my iPhone to my laptop..?
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Mar 24, 2012
I deleted my mobile me account from my phone and now all of my previos contact information is gone. What can I do to restore it?
Info:
iPhone 3GS
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Mar 29, 2012
While running a normal back-up and update on iTunes, I revieved an error message saying that my iPhone needed to be restored. All my iPhone information in ITunes is completely gone. My phone will not turn on and ITunes is giving me a message saying that my phone is in recovery mode. How can this happen while doing a simple back-up?
Info:
iPhone 4, Windows7
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Apr 8, 2012
Over the last couple of months there have been some issues with 3rd party app developers uploading contact information, e.g.[URL]I've been a bit nervous about using my address book since then - as well as for contacts I use it as a database for all sorts of information,some of it highly confidential.are contacts now safe to use, or can 3rd party developers still get full access without my consent?
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Apr 8, 2012
My old iPhone 4s got stolen but was backed up by iTunes. I bought a new one today and when it asked me if I wanted to restore information from another iPhone onto my new one, I accidently restored my brothers iPhone onto mine rather than mine. I was wondering if there is a way to undo this restoration and go back so that I can restore all of my old information onto my new phone instead of his?
Info:
iPhone 4S
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Apr 10, 2012
My girlfriend thought her iPhone was stolen today, so she did a remote wipe so no one could steal her information off her phone. It ended up that she had just left her iPhone someplace and was able to get it back. Now that she's got the phone back, she's trying to restore it, but it looks like the iPhone was set to back up to iCloud, but never did because of an error (she had no idea she was getting), and it seems that since it was set up to back up to iCloud, the last iTunes backup was from before she got her iPhone 4s (so it's 5 months old). Is there anyway to pull information off of an iPhone after it's been remote wiped? I have a program for pulling information off of digital camera memory cards that have been formatted. Is there something like this for iPhones?
Info:
iPhone 4S, iOS 5.1
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Apr 24, 2012
i need to know how to reset my information/password for my new iphone that i already forgot the password to
Info:
iPhone 4S
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Apr 27, 2012
i lost all information on my iphone 4 when pluging into itunes. itunes asked to update the phone and when finished all information on the phone was gone. itunes did not back up the phone when it was pluged in. is there a way to restore the phone to its original settings?
Info:
iPhone 4
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Apr 29, 2012
How do i change my apple id information on i phone
Info:iPhone 4S
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May 8, 2012
I recently recieved my new debit card, and I cannot figure out how to update it from my phone.
Info:
iPhone 4S, iOS 5.1
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May 18, 2012
How do I back up my phones information with itunes?
Info:
iPhone 4
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May 29, 2012
Can I see the information that itunes backed up from my iphone?
Info:iPhone 3G
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Jun 9, 2012
have two phones with different accounts which are synced on two different laptops. info from one phone ends up on the other phone at different times even when phones are in different cities. phones do have access to a common email address
Info:
iPhone 4, iOS 5.1.1
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Jun 17, 2012
I want to input billing information for my credit card, so I can purchase apps, but the system does not seem to offer countries out of the US. I live in Costa Rica. How do I do I change country?
Info:
iPhone 4S
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Jun 24, 2012
HOw to retrieve information to my iphone
Info:
iPhone 4, iOS 5.1.1
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Jul 5, 2012
I am very upset.I think I have lost my last year's worth of information and images. Did I lose my information when I did my "revert" to 6/24/2011 last update? I thought I was syncing. Is there some way to revert
Info:
iPhone 4
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Jun 5, 2014
I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. I need to get my pictures and information back
Info:
iPhone 5, iOS 7.1.1
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Aug 20, 2010
iPhone Spy Stick which can get your deleted personal information easily. The folks at BrickHouse Security have released a USB dongle that connects to an iPhone and downloads all of the information stored on the device, including deleted files.
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Mar 21, 2012
I took my phone into apple today as it was broken, I was still under warrenty so knew i would be given a new handset so ensured i backed all my pictures and contacts on itunes. I have got home and spent all night trying to put everything back onto my new phone, but my pictures and contacts don't seem to be there. Instead it added all the pictures off my laptop and not from my previous handset
I'm not bothered about my contacts but there are some pictures that i would be really upset to lose of my nephew.
Info:
iPhone 4
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Apr 19, 2012
I cannot get calendar information I input into outlook to appear on my pnone
Info:iPhone 4S
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