Google Nexus 5 :: Suddenly Shut Off And Won't Turn Back On?
Jun 1, 2015
Was on my Facebook app checking a Notification when suddenly the buttons to return to home screen, back and move between currently running apps stopped working. It is not unusual sometimes the touch screens don't respond and the easiest fix would be to press the power button to go to the lock screen and come back. When I tried turning on the phone to unlock it, it never turned back on.
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Aug 29, 2015
My phone randomly shut off and then I when I turn it back on. the infinite boot logo appear. I installed clockworld. tried to reformat everything and reinstall stock image and still nothing.
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Oct 1, 2015
At least 5 to 10times it automatically shuts down without any information. It happens more when the battery is below 30%.. How to fix this problem.. Mine is 64GB NEXUS 6 bought in Denmark and using in India.
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Mar 26, 2015
My phone recently today just randomly turned off. I thought it was my charger that wasn't working, but I tried using my friend's charger and it was my phone that wasn't working. I tried charging it again, but now it just shows "Google" and turns off again.
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May 19, 2015
A few days ago my Google Nexus 5 began constantly rebooting for no apparent reason. Most times when the phone rebooted it would not even get past the Goolge logo before rebooting again. Occasionally the phone would go farther at which point it would say that it was optimizing apps. Sometimes it would reboot again right in the middle of this process. I was not connected to WiFi at the time this whole thing began so it should not have been updating in the first place.
On the rare occasions that the phone started up completely I tried running it in Safe Mode, clearing the cache and doing a factory reset in the hopes that the issue is being caused by an app, all to no avail!!!! NOW THE PHONE WON'T EVEN TURN ON!!!!
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Mar 29, 2012
i drop my phone once and now it wont trun on and the screen isnt cracked or anything else.
Info:
iPhone 4S, iOS 5.1
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Apr 8, 2012
Why would my iphone just shut off and now not turn back on?
Info:
iPhone 4S, iOS 5.1
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Aug 26, 2014
My iphone 4 was working great and then got really hot and turned off. It will not turn back on and when I plug it in to charge it keeps beeping over and over.
Info:
iPhone 4
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Jun 22, 2014
My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened.
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Jun 11, 2015
My phone shut off earlier, while I was using it. The battery was just about fully charged, and it was plugged in. I've tried holding down the power button, power and volume down, power, volume down, and home. I tried taking the battery out as well. Its been a few hours, and it still wont turn on.
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Apr 25, 2012
My phone has shut down, can't turn back on. Battery was full.
Info:iPhone 4
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Jun 28, 2012
My 4S shut off last night and won't turn back on. I have plugged it in and nothing happens then either. Is it dead?
Info:
iPhone 4S, iOS 5.1.1
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Mar 19, 2015
This morning (19 March 2015), my Nexus 5 updated its Google Play Music App to v 5.8.1836R.1787745. Now, once I start the thing, it won't stop. Yes. It stops playing music. But, the app continues to sit in the notification area when I drag down from the top, the Bluetooth "headphones" icon won't go away, and the phone starts to heat up at the top back. How to go back to the old behavior of it just going away when I'm done with it?
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Apr 25, 2012
My fully charged iPhone 4 shut itself off this morning and wont turn back on.
Info:
iPhone 4, iOS 5.1, iPhone 4 crash
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May 7, 2012
Charged phone last night, and it was fully charged and then it randomly shut off without any warning. It will not turn back on.
Info:
iPhone 4, iOS 5.0.1
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Aug 18, 2015
My Nexus5 phone shuts down all of a sudden without me powering it off. It is happening every now and then. It also happens when I connect my phone via usb to my laptop. Could this be because I'm testing my apps on my phone using Android Studio. Every time i connect the USB it restarts over and over again.
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Jul 25, 2015
My Nexus 5 will just shutdown when i am taking photos. Esp when the photo is taken in an environment when more processing is needed like low light area. The phone will just switch off. Pressing the power button would not work at all. The only thing that can revive it is a power surge i.e. plugged in a power source. The phone will revive and the picture is not taken at all.
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May 13, 2015
I was using an app on my Nexus 5 while it was charging and the screen just froze so I locked it and when I tried to unlock it, it didn't work. I also tried the power button but it doesn't do anything. Is there anything I can do? Should I take it to a shop?
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Dec 21, 2015
So I have had my AT&T G4 since last June and it's worked perfectly fine. Suddenly tonight as I was just watching YouTube my phone froze and shut down. I tried taking out the battery and it won't turn back on at all. The LG screen shows up and then it loops a bit before going dark and the power button won't work. Not until I replace the battery again. And the cycle begins anew. Sometimes the white AT&T screen shows, but still nothing. Once I got it to a screen that was optimizing apps I think. But that quickly failed.
I haven't factory reset yet because I do not want to loose my information and I don't know if I even have a back up. I don't know what to do and I can't be without my phone.
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Jan 8, 2016
So, I had my N5 since 2013 and the battery as the updates went around was up and down until Marshmallow came out, it was amazing. Great speed , battery and everything, but i broke my own rule and updated to 6.0.1 as soon as i was able to. Well since then the battery isn't so good, and whenever I use heavy apps (primarily when i try to multitask between them) the phone will black out and will turn back on with a chunk of battery missing or it used to be dead. Again this only started with new update so I cant totally point at the battery being old as the problem, but as a new bug with update. I cleared cache and reset it. I tried to downgrade it but kept saying there was missing images and such.
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Aug 29, 2015
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)....
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Sep 2, 2015
I've been having random shutdowns lately. And i just got a warranty exchange same thing happens. I have the t-mobile version. i do have the latest version of 5.1.1 ....
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Mar 10, 2010
It had enough battery power but just shut off and wont turn back on, even after charging. I tried to remove the battery and put it back, still nothing, only the red light indicator is steadily on. What needs to be done to restore the device?
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Nov 18, 2011
When I hit the power button on the phone to make it sleep, there seems to be a very small chance that the screen will shut off, then immediately(within a second) turn back on.It could be placebo but I think having music playing makes it happen more often.
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Jun 19, 2015
My Nexus 5 screen while plugged in has gone completely black, like it's off.
I've tried holding the power button, holding power+volume up, and power+both volumes.
All that happens is a mini vibrate every 10 seconds or so (like the vibrate that occurs when the word Google normally appears) but absolutely no light on the screen...it remains black.
About a month ago the screen/digitizer was replaced because the thing had a mind of its own, clicking everywhere randomly. Until today it was working flawlessly. Twice today it started lagging, forcing me to power off/power on. That worked both times, but now this has happened.
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Jul 22, 2015
Ever since 5.1.1 rolled out it seems like the battery was draining faster than normal but it was at least usable. Now, my phone will just randomly shut off while i'm in the middle of doing something(so far it has only shut off while i'm using the phone and not while it's idle). When it does shut off it could have between 80% and 100% battery even and then when i turn it back on after it shuts off my battery will be around 15% and will shut off again almost immediately.
If i plug the phone into the charger (with it turned on or off) it will charge to full in less than half an hour so i seriously doubt that the battery is actually draining, but the phone sure thinks it is.
So far to try and fix this i've wiped the cache and also performed a full factory reset and that actually only seemed to make it worse - before the reset this only happened maybe 3 or so times per month...now it's happening 3 or 4 times per day which really makes it unusable. The apps that i'm using when it shuts off are not consistent. It will do it in games, in chrome, in messenger - really anything.
I'm willing to try anything - if I didn't provide enough information about something let me know and i'll be glad to follow up.
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May 29, 2010
I purchased my N97 about a year ago and I absolutely adore it. I haven't run into any problems until last week. When I turn on my phone, enter the unlock code and use it to do whatever I need to do, it works fine. However, if I lock the phone or let the backlight shut off, it won't turn back on and neither do the lights on the number keys. Here is the funny part: If I press the power key (as if I were to change my profile) the backlight turns on, allowing me to see the screen, but the number keys don't light up! Does anyone know what I can do?
I'm not very tech savvy (so please don't laugh if my solutions are completely wrong), but here are some of the things I have done to try and rectify the problem:
- Let the battery drain completely and charged it in the hopes that it would rectify itself like it has in the past with other issues
- Took out the battery, SIM card and memory card just to make sure everything was inserted properly
- Restored the phone to factory settings
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Apr 26, 2012
my iphone 4s has turned of spontaneously and i cant turn it back on
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Jun 14, 2012
My iphone 4 suddenly shutdown and I can't turn it back on. I tried charging it but it won't charge. I tried connecting it to the pc but still, its not turning on.
Info:
iPhone 4, iOS 5.1.1
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Dec 3, 2014
i want my phone to turn back on..
Info:
iPhone 3GS, iOS 6.1.6
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Sep 15, 2015
I have a problem with my Nexus 5. I was just texting on my phone, put it down and heard a notification, I go pick it up and try to respond to the text and the screen suddenly doesn't work. The hardware buttons work but not the screen. The screen isn't cracked or anything. I tried to reboot, took the sim card out and nothing. I have pictures and numbers on my phone that I don't want to lose.
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