Galaxy S6 :: Why Is It Not Receiving Incoming Calls
Jan 11, 2016
Phone: Samsung Galaxy S6 64GB
Provider: Sprint
Issue: For the last week, I have been missing almost all of my incoming calls. It rings from in/from the calling phone, but nothing comes through on my phone. This started at the same time that my outbound texts started hour-glassing (green/blue rotating circle) for 30-90 seconds before sending - some texts "fail to send" altogether. Also, sometimes when surfing the internet (Chrome and apps) on the network (full bars of 4G LTE), websites don't load - they time out. This has always happened (very occasionally) but seems to happen a lot more often since the texting/calling issues have surfaced.
Attempts to fix: I have updated my PRL. I have ensured that my 'network mode' was still in LTE/CDMA. I have reset settings back to pre-set using ##72786#. I have taken my phone to a Sprint store and was told that they only thing they could recommend was to factory-reboot my phone but that it probably wouldn't fix the issues.
Other notes: I have not downloaded any new apps around the time the issues came about. Also, turning my "network mode" to CDMA seems to fix the incoming call problem (but then I don't have 4G)
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Jul 8, 2014
I received a new Samsung S5 4 days ago and hadn't noticed until now that incoming calls weren't getting through, when I tried calling my mobile from a different number it was saying that the phone wasn't connected. Fix - re-seat the sim card - Worked for about 2 minutes and was successfully receiving incoming calls, then I noticed that every call I made to the mobile went to the answer machine so called Virgin mobile back. Fix - Go into settings and remove reference to LTE as follows (I am on a 3G contract)
. Settings
. More networds
. Mobile networks
. Network mode
. Select WCDMA/GSM (auto connect) – The default is 'LTE/WCDMA/GSM' and as I don't have LTE was told to switch this off
This fix worked for another 2 minutes, and then I noticed that every incoming call went to the answer machine, so I called back...
Fix - Turn off wifi
Incoming calls work fine now, and every time I turn on wifi they go to answer machine. It appears to be a little intermittent, but I can reproduce the issue fairly consistently when turning the wifi (in the settings) on and off.
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Jun 25, 2015
I bought a Sony Xperia Z3V phone on Verizon online and it works awesome but it has one issue. Lately, my friend texts me and says he's going to call me and I say ok. I wait for his call but never rings. He texts me and says he called me twice but my phone never rang at all! So I got my house phone and called myself but it didn't ring neither! I called myself 4 times and no incoming call at all! I left myself a voicemail and it did went through. Now here's the kicker, I have to make a phone call in order for the incoming calls to go through.... I tested that by calling my voicemail or house phone.
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Apr 19, 2011
i just purchased a Verizon BB 8530 on Ebay. FCopied my local PRL file on it and got it configured on my local network (Mauritius).
I am unable to receive calls (NO NUMBER DISPLAYING) and my service provider asked me to contact blackberry as all their setting are ok. ARROW TOP RIGHT CORNER BLINKS when caller is ringing my number but no number displaying.
I can receive call only on call waiting. I can't even see the call waiting options to disablem it on my blackberry.
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Jan 9, 2015
My Turbo suddenly is not receiving incoming calls. I can call put fine, get texts and am getting vms of people trying to call.
When you try calling my phone from another device it rings on there end and phone does nothing on mine.
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Sep 1, 2011
Yesterday I realized that my phone was not receiving incoming texts or phone calls. I power cycled my phone and several texts from the last 1 1/2 days came through. My phone also started to work again. Has this happened to anyone else? Again this phone has a problem with its most basic function.
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Jan 16, 2016
My 920I Galaxy S6 has stopped receiving calls, either if I am using the phone or it is locked I won't receive any call, I have to restart my phone to get the messages of missed calls and call them back. I tried many different modems, bootloader, roms and firmwares and nothing has worked. Also, I tried both on WIFI and 3G/4G and it doesn't work.
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Oct 28, 2012
I have a S2 on UK Vodafone contract even though I am currently living in NZ. My phone is a UK model.UK Vodafone have terminated the Passport service as of 1st November which means I now go on to NZ roaming which at �1.65/NZ$3.30 a minute is somewhat steep - I also pay that amount for the incoming call.I now need to block all incoming calls on my phone so as I am not tempted to answer calls at odd times of the day or night (quite hard when we are 13 hours ahead of UK and totally out of sync with them) and pay extortionate amounts of money BUT I need to leave the phone available to make and receive text messages.It is not as easy as to just get a NZ phone contract as this was my life line with friends and family in UK until my provider pulled the passport service so need to disable the phone I have.how to do this so as I can still send/receive text but NOT receive voice calls on my S2?
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Oct 11, 2015
I have a Samsung Galaxy s6 and as of this morning I cannot see when I have an incoming call or accept the call. I only am aware of the incoming call by the ringtone followed by the a missed call being added to the log. I have changed the setting to now let me answer the call by hitting the home key however, I cannot see who Is at the other end of the incoming call. If I make a outgoing call I no longer have the call screen appear.
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Jul 24, 2014
1 or 2 out of 10 incoming calls, I am UNABLE to answer, the swiping right action just doesn't seem to work, the phone stops ringing but the screen keeps displaying the answer/ reject screen, like the one in the middle below:
I have even chosen to use the HOME button to answer incoming calls (the picture on the left above) but it doesn't work either... (I can't answer by swiping or hitting the home key).
Model Number: SM-G900W8
Android Version: 4.4.2
Baseband Version: G900W8VLU1ANF3
Kernel Version: 3.4.0-1947824
dpi@SWDD6012 #1
Mon Jun 16 11:53:24 KST 2014
Build Number: KOT49H.G900W8VLU1ANF3
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Jun 1, 2015
Lately my S5 will not accept incoming calls. If someone calls me (particularly from a cell phone number) and I answer, it 'Accepts' the call but immediately ends the call. Meaning, it goes from the slide to unlock and then go the call screen but the call ends right away.
If I call from my house phone, a VoIP landline, my S5 will allow that call with no issues. I've had multiple people try calling from different cell phone carriers and iOS or android phones, and each time it's the same result.
I have tried using the Home Key to answer the call, and still get the same thing. I have tried rebooting my phone, clearing cache partition, factory resets, WiFi calling on/off, roaming or not roaming, 4G or 3G, power saving on/off, updating my profile and prl, and all motion gestures are turned off. I've verified I'm not blocking any calls from within the call settings.
Android 5.0
SMG900P
Stock ROM
No Root Access
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Dec 3, 2015
When i go to Sound > settings > Vibrations> " Vibrate while ringing " is greyed out.
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May 22, 2015
I have a samsung galaxy 6 and all incoming calls are setting my ringtone to mute. I put my ringtone volume as high as it will go. Then I call my phone. Sometimes it will ring once with volume before it magically sets my ringtone to mute, but regardless, ever incoming call sets my ringtone to mute by the 2nd or 3rd ring.
I've turned gestures off.
I have no updates for the phone.
No recently added apps.
Power saving is turned off.
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Jan 7, 2016
WHEN A CALL COMES IN AND I TRY TO ANSWER I IMMEDIATELY LOSE THE CALL.
I have set the Home button to answer calls and I could lose them that way OR if while using the phone and I get the little window from an incoming call with ANSWER or REJECT and I hit ANSWER I can lose call that way also.
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Sep 16, 2015
All of a sudden, I see voicemails on my phone but the S5 will not ring when someone calls. I have the volume up.
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Apr 30, 2015
I can call out on my phone but it does not ring or display when someone calls me. I do however get a message if one is left but no notification that there is a voice mail ...
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Dec 27, 2014
My S5 has been answering calls automatically. My phone rings once then the call is picked up without me touching the phone. It's terrible. When the phone answer's you can't hear the caller. And on the other end (if you're calling me) it still rings and then goes to vm. I did have the auto answer setting on before when you wave your hand over it. I thought that was it so I turned it off but it's still messed up. I'm stock on 4.4.4
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Dec 17, 2015
Everytime I have an incoming call a voice announces that I have a call from an unknown number and the proceeds to inform me to accept please press 1 or press 2 to send it to voicemail. I also get an email from Google Voice that I have a pending voice mail.
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May 21, 2015
why are all incoming calls on my S5 showing as unknown or restricted
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Aug 29, 2015
I rooted my S5 G900F successful but can't call or receive calls. "not registered on network" message show...
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Apr 12, 2015
When I make outgoing calls just keeps dialing and when someone calls me it goes right to voicemail on my Samsung s5...
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Nov 8, 2012
i cant see whose calling it just shows unknown number
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Jul 20, 2015
I just received a new S5 on a warranty issue from Verizon. Same battery, SIM, and SD card as old phone. When I make or receive a call i have absolutely no sound. If I turn on speakerphone all sound returns. If I turn it off, no sounds and the person on the other end sometimes gets a high-pitched ringing. Could it be a headphone jack issue?
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Dec 11, 2015
I am not receiving notifications on my messages or missed calls....
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Sep 9, 2014
My iphone 4 will has stopped accepting incoming calls. In addition my text message and e-mail message incoming alerts have stopped working.
Info:
iPhone 4, iOS 7.1.2
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May 18, 2011
I'm user blackberry storm 9500,my problem is My storm can't detect any incoming sms,email,and Incoming calls.
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Dec 10, 2015
We've upgraded successfully our two US Moto X Pure Edition devices to Marshmallow yesterday. After upgrade completed, the numbers of calling contact are not being recognized anymore, although these contact exists and saved in android's Contact app, and backed up in Gmail accounts. Also, all incoming and outgoing calls in the call log are not recognized, although they were recognized before the upgrade.
This is very critical for us, since one of the phones is used as a business phone and it's crucial for us to know who's calling.
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Aug 9, 2012
Can Receive incoming calls but cannot make outgoing calls. Plus texting is working find both incoming and out going.
As per per signal four bars.
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Sep 11, 2015
Whenever a call. Comes immediately becomes missed call in single ring though I try to attend.
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Jun 1, 2014
My iphone 5s outgoing call stopped , when I try to call call *** failure ... I reboot my network all efforts I do still same problem
Info:
iPhone 5s, iOS 7.1.1, 5s
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Apr 25, 2015
When someone calls me and I want to answer the call by swiping the green button I got nothing even I can't end the call by swiping the red button or even by pressing the lock key. I have to wait until the caller ends the call and then I call him back.
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