Galaxy S5 :: Why Can't Receive Calls Or SMS When Connected To WiFi
Sep 25, 2014
I have just upgraded from a galaxy S4 to S5 and I'm having big problems with receiving calls and SMS when I am connected to my home WIFI connection.
Only when I turn off wifi on my phone I start receiving the backlog of SMS messages.
Some times I can receive calls when connected to wifi but the SMS messages don't come through until I disconnect.
My wife has also just upgraded from a s4 to s5 but hers appears to be ok.
I have noticed that in more networks/mobile networks/network mode, my wife's gives options of 3G, 4g etc but mine says LTE/WCDMA/gsm which I though was strange as we are both on virgin mobile. I don't think this is the issue though as it's a wifi issue.
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Aug 17, 2015
It seems as when I'm connected to a WiFi I have no data service. I recently uninstalled the apps I did not think I needed and were running in the background. I did not uninstall any android app but I'm wondering if there was something I missed.
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Jul 8, 2014
I received a new Samsung S5 4 days ago and hadn't noticed until now that incoming calls weren't getting through, when I tried calling my mobile from a different number it was saying that the phone wasn't connected. Fix - re-seat the sim card - Worked for about 2 minutes and was successfully receiving incoming calls, then I noticed that every call I made to the mobile went to the answer machine so called Virgin mobile back. Fix - Go into settings and remove reference to LTE as follows (I am on a 3G contract)
. Settings
. More networds
. Mobile networks
. Network mode
. Select WCDMA/GSM (auto connect) – The default is 'LTE/WCDMA/GSM' and as I don't have LTE was told to switch this off
This fix worked for another 2 minutes, and then I noticed that every incoming call went to the answer machine, so I called back...
Fix - Turn off wifi
Incoming calls work fine now, and every time I turn on wifi they go to answer machine. It appears to be a little intermittent, but I can reproduce the issue fairly consistently when turning the wifi (in the settings) on and off.
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Nov 4, 2015
So I received the new Fi Sim card as the one in my nexus 6 wasnt compatible with the Nexus 6p. Went through the activation etc and I receive calls on wifi but not make calls on wifi or cellular, data is brutally slow. Waiting to hear back from Google on this.
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Sep 10, 2012
My blackberry only makes or receive calls when it is connected to the pc.
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Apr 28, 2012
can only receive emails on iPhone 4s when in wi fi area. Have data on my contract anD have just Converted from blackberry.
Info:
iPhone 4S
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May 6, 2012
I have an Iphone 4S and have added my home internet email account to the phone. I am able to send and receive emails while connected to my ATT netowrk but I am unavle to send and recieve emails while connected to a WiFi. How can I get my Iphone to send and receive emails while connected to a WiFi?
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Dec 13, 2011
Got Bold 9780 on Orange UK Network it can not hold a call whilst wifi enabled on any wifi network Urgent as I have to return the phone tomorrow under warranty
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Oct 14, 2014
I purchased an Xperia Z3, love the device but experiencing a MAJOR issue with voice calls being distorted when connected to WIFI. The person on the other side of the call can hear me fine but the line on my side of the call is all distorted and garbled. If I switch off WIFI or disconnect from WIFI then the voice calls work perfectly fine. The issue only occurs when I'm connected to WiFi. There seems to be multiple reports of this issue on Whirlpool forums and mainly for Optus customers. My partner's Xperia Z3c is also having the same issue. I returned one Z3 due to this issue and was given a replacement but the issue still persists on the replacement...
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Sep 15, 2015
Okay so my Sprint Nexus 6 is not receiving calls while it's connecting to Wi-Fi and on LTE the only way I can get the phone to receive calls consistently is keep it on 3G this issue is been reported all over the internet I've had the phone for 10 months and just really noticed it was doing this. It appears to be an issue with Wi-Fi and LTE on at the same time if I'm out and about and not on Wi-Fi LTE in phone calls work fine but if I'm in the doors and have Wi-Fi on my phone will stop receiving calls after about 10 minutes of sitting.
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Mar 31, 2012
i live in a military base and in the rooms that are provided to me I dont get any cells service. This is not a good thing because i need to able to get in contact with at all times. The only way i can get service is if i am standing outside my room. i have my own wifi connection in my room.
Info:
iPhone 4, iOS 5.1
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Jun 8, 2012
I live in an area that has no ATT service or any other service yet I use an iphone 4 with ATT service. My husband uses a T-mobile Android and while neither of us receive any cell signal, when our WIFI is on, my husband can receive and make phone calls with his cell phone. I on the other hand have not been able to figure out how the iphone may be able function in a similar way.
Info:
iPhone 4, iOS 5.1.1
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Dec 29, 2014
After i connected to wi-fi my device is overheating..
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Jul 28, 2015
I have a galaxy s6. I can call out and send and receive text but it won't allow me to recieve calls.
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Apr 9, 2015
I have a S5, my wife has a iPhone 6, we are both on Verizon. For some reason I don't receive any calls she makes to me. She can text or email just fine - but no voice calls.
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Jul 30, 2015
I thought it was very strange that after taking home my new Galaxy S6, that when I prompted it to connect to my personal password protected (WPA/WPA2) Wi-Fi, that it connected with no problems and never asked for a password.
That prompted me to check the security for my Wi-Fi, which is still in place. I use the Cisco Linksys EA6300 for my Wi-Fi. I have always been prompted for a password when first connecting. Maybe it was me signing into my Google account? Maybe it stores Wi-Fi passwords?
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Apr 10, 2015
This is the first time I've used a Samsung phone in a while, and I've noticed that when I'm connected to WiFi I have a permanent notification saying, "WiFi Connected" in the notification panel. There's no way to dismiss it, and I can't seem to find a system setting to prevent the notification from appearing. Is this just how TouchWiz is, or am I missing a setting somewhere to turn it off?
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Aug 29, 2015
- My s6 Egde connects to wifi but no Internet connectivity, while 4G works without any issues.
- No problem from the Wifi end because I've another phone and it connects just fine over wifi.
I have hade som problems with my Wifi before using my Iphone that forced me to restart the wifi on my Iphone, but it worked when i did that.
I tried to restart my router, modem and phone wich made it work but not for long. So the issue is that it connects fine to the Wifi but i dont have any internet.
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May 2, 2015
So I have noticed every since lollipop update, whenever someone else connects to the router my internet stops loading on Galaxy S5, this did not happen before lollipop, also I own a iPad mini and iPhone 5c and they both work fine as well, so I'm sure the problem it's with the GS5.
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Nov 23, 2014
I've never had a problem connecting to my home wifi, everything was working fine on Friday, I left the house, went to my girlfriends and my phone connected to her wifi without a problem as usual. I returned home on Saturday and my S5 failed to connect to my wifi, I connected it manually and it connects and disconnects almost instantly. I have 5 other devices including a samsung galaxy note 4 in the house which all work perfectly fine. I've tired switching the router off and on again and that makes no difference, I removed the phone battery for 5 minutes and it then connects to the wifi for about 5-10 seconds then again disconnects, what else I can try....
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Sep 22, 2015
I recently moved off to college and for the first two weeks the WiFi worked great. Then all of a sudden the WiFi would say connected and strong signal but all of my apps would say check connection. I've been going over my limit on mobile data because of this and recently I went home for the weekend and the phone had no problem using my WiFi at home. Also anywhere on campus my laptop and old iPhone 4 get great WiFi service so the problem has to be with my S5.
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Jul 17, 2015
i have high copy S5 phone kittkat version 4.4.2 c onnected to wi-fi but no internet access at all and i am using wi-fi hotspot from my computer. and the software i am using is Baidu Wi-fi hotspot and it works on all other devices including my friends laptop computer and all my friends are using internet over the wi-fi but not me, not at all!!
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May 5, 2014
My Pandora only works when I'm connected to WiFi. It used to work any time but now it doesn't. I'm sure it's probably a matter of changing settings but I don't know what to do.
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Oct 17, 2014
My first smartphone is a Galaxy S5 and I use ATT as my provider.I have had the phone since it came out and for the first few months I was using low data. ATT called me and recommend I downgrade my data plan. I followed their advice and downgraded. Anyway, about three months ago my data usage that counts on my bill went through the roof. I haven't changed anything that I am aware.
I called ATT and they told me that Data usage counting on my bill will always take precedent over WIFI when I am connected to WIFI (like in my house). As an example if I watch a movie or listen to the radio with my smartphone at my house with my WIFI connected, then my data usage used for these services will count on my bill.
Do I automatically have to disable my mobile data everytime I connect to a WIFI in order NOT to be charged? I assumed that WIFI took precedent and that as long as WIFI was connected then the data used wouldn't count on my bill. If this is true, then is there anyway to have my phone automatically disconnect when I am connected to WiFi?
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Nov 23, 2015
My girlfriend's grandma has a galaxy S5 through viaero and today it just stopped receiving calls. She still gets texts but when we call her phone it rings for about 15 seconds and goes to voicemail, it doesn't even show that anyone even tried to call on her phone
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Jun 29, 2015
- My s6 Egde connects to wifi but no Internet connectivity, while 3G works without any issues.
- No problem from the Wifi end because I've another phone and it connects just fine over wifi.
- Plus, I have to actually turn off the Mobile Data so wifi can even connect (still no Internet though).
- When Mobile Data is on, Wifi says "Ready to connect when network quality improves" but as mentioned before, no problem with wifi.
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Jul 9, 2015
I can not get my galaxy s5 to automatically connect to 4G after being connected to wifi, the smart network switch is activated however it doesn't make any difference. the only way for me to reconnect to my network is to restart the device.
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Sep 3, 2015
My internet connection on my Samsung Galaxy s5 shows that it is connected and strong - both at home and at work. However I cannot connect to the internet in either location.
I get a message that says DNS_PROBE_FINISHED_NO_INTERNET.
My laptop and other devices that connect to the WIFI are getting on the internet just fine. This problem just started this morning. I re-booted my router at home but that did not work. I eliminated my home network and then re-connected to it, but that did not work.
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Jul 27, 2011
i've connected to wi-fi but when i try to surf / sync calendar it always say connection failed
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Jun 4, 2015
I got a Samsung Galaxy S6 and I have to say, it's the worst cellphone I ever owned. I don't care about all the fancy stuff. I need a phone so people can call me and send me text messages. But that simply doesn't work. I never get phone calls nor text messages, when I restart the phone, I got tens of messages telling me about missed phone calls.
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Oct 8, 2015
Alright so I'm currently having issues with my phone as every time someone tries to call me, or send me a text message it doesn't go through. However, I'm able to call or send texts messages to them just not the other way around. The only temporary solutions that worked for me so far was restarting my phone but a few minutes later I won't be able to receive calls or texts again.
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