Galaxy S5 :: Screen Shuts Off After 15 Seconds

Jan 9, 2015

My co-worker asked me to fix her Galaxy S5 because I have the same phone, but I can't figure it out.

The display dims after 12 seconds and shuts off 3 seconds later.

I've turned off power saving features and even changed the time out to 10 minutes and no luck.

I tried turning on smart stay, but that got me to about 30 seconds and no farther.

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