Eseries / Communicators :: E7 Internet Browsing / Freezing And Have To Restart
Jun 30, 2012
I have got the latest software on the phone. Internet keeps freezing and I have to restart the phone at least once a day. I only browse a straight forward forum and facebook so it should be able to cope. I could never watch you tube or any web site with a lot of pictures. I have deleted cookies/history etc. Is it my internet connection that makes the phone freeze or is it the phone itself.
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Dec 17, 2011
By a sudden, the mobile stopped browsing with my home WLAN. For 1 day back it was working perfectly. I could not get any support from nokia website, so can someone helps me to solve this issue.I'm effective browser with WLAN to save money from using telecom mobile.
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Jul 17, 2011
Every so often my e6 would restart. I was thinking of why it would restart and came to the conclusion that whenever im in an area with no signal, it would restart. It doesnt have a problem when im in offline mode.
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Aug 2, 2011
I've been using Skype since March 2011 and it worked fine but sometimes got stucked and my phone suddenly restarted. Two days ago, Skype stopped working and Nokia is restarting every single time I try to log in in Skype,...what's happening? I need Skype and seems its my Nokia the one acting up.
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Jun 15, 2011
I am using E7 since last 3 month and after 10 days I start facing the problem that my Phone gets restart automatically, whenever I tries to use. After doing a lot of thing I found that problem is due to INTERNET Connectivity. Whenever my PHONE is ONLINE thru Wi-Fi or MOBILE OFFICE (GPRS / 3G) its getting RESTART and if I dont access Internet thru this PHONE, its working perfectly.
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Dec 29, 2010
Ovi Suite proposed to me the firmware upgrade from 031.??? to 051.018 release. After upgrade, my new E52 is freezing completely 1-3 times per day now !!! There is not possible to turn-off the phone. I have to pick out the battery, put the battery in and start the phone again! Firmware re-installing has no effect.
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Jun 3, 2011
It happens quite often every 3rd sms i sent , that whenever I type a message then lights goes off and Handset restarts itself. I have done Hard Reset with *#7370# and Also Reinstalled the firmware.
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May 1, 2011
I have lost all my message in Inbox, Outbox, Sent, Drafts etc) my Nokia E71 mobile, just after the restart.
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Mar 6, 2010
i have updated my nokia E75 to the latest software version 202.12.01
but it keeps restarting randomally,, so it can be a 5minutes period or even working for 3 hours but at the end it keeps restarting for no reason..
i even tried to send it it to the repair shop, and all they can do is changing the cover ($40)
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Apr 19, 2011
I removed my memory card to upload some pics to my computer cause my usb port does not work anymore and since I didn't get around to doing this quickly, I've been using the phone without the memory card. It has been a week and not one instance of freezing up. I put my card in about 2 hours ago just to see if it was fixed and it just now froze again. This obviously is not a solution but it leads me to believe that probably an app or some misc thing on my card is causing this. There is plenty of memory left on the card by the way. Now if I could only find the right settings to install hotmail, rocketmail (yahoo), ovi and gmail mail boxes. I have the issue where the mail boxes never appear after setup.
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Jun 7, 2011
Since some couple of days i'm having a problem with my e72 video filming.while filming, each 5 seconds approximately, it freezes then it continues to film and this is causing big problem for me regarding the quality of the video.
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Mar 11, 2011
Two days ago i update my phone with the 054.003 firmware using the build in updater and since then the phone keeps on freezing...Generally it happens when the phone goes to screensaver mode, i just can't get to unlock it one time out of two... But sometimes it just freezes as i'm using it. I've tried to reset the phone completely, even doing a hard reset, nothing works.It really looks like the update has messed my phone up...
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Sep 17, 2011
Hi.My E7 keeps freezing and needs re booting.It's been re flashed at the Nokia Care Point and has been back to Nokia themselves.I have installed every update available including Anna.Still the problem persists. The problem occurs mostly after the phone has been on standby overnight.Upon waking the screen and performing a few tasks it freezes.Also when trying to open the camera function it often jams.Furthermore it seems to be at it's worst when slightly cooler than normal (perhaps why it's worst on a morning,having been left out of my pocket overnight.
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May 25, 2012
I wokeup and restarted my phone cause it was acting a bit too slow. after the restart, i lost all my contacts. i restarted again but nothing happened. i did a ovi sync restore, and even then nothing happened. I know for sure that i had contacts on ovi sync server. it was set to "sync when data changes".
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Mar 3, 2011
can not make calls when qwerty keyboard is in use and Bluetooth to headset is activated because phone makes every time restart while setting up the voice call. It just first indicates that "disconnecting Bluetooth" and soon after that restarts.And when you make it again and again it does the same.
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Sep 28, 2011
My E7 on Symbian Anna, has since the update and in last 10 days started to suddenly restart - sometimes as many as 6 times during a short span of time. This happens on not on all days, and sometimes even when it is on standby.Today I happened to note that F Secure screen was coming after sudden restar and then back to restart again. Now it is stable and I saw that F secure was showing update to anti theft as of 28/9/11.So I am suspecting that may be F Secure causes the restart while updating.
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Jun 6, 2011
E-7 of the desktop widgets and Ovi Social freezing up when used, The Ovi social seems to freeze and forget to sign in too.
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Feb 5, 2011
Whenever I restart my phone, it waits for a little jiffy, and then a message appears, "Unable to complete installation from memory card. To install remaining applications go to Application manager". How do we get rid of this? Well, how do we recognize the App that's causing this?
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Jan 20, 2012
I've just had to do a hard reset on my phone (was running extremely slow / not picking up email / internet browser running slow - need I go on). On restart all of my ringtones have "disappeared" - E.g. Trying to change any tone the phone tries to access the library by showing "opening", but it hangs. I have checked the phone using Nokia Suite, and the ringtones are no longer there.
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Mar 3, 2011
i've had my E72 since oct 10 and during that time i've had a few accounts of freezing when ending applications etc but nothing major. Also i was having the access point menu randomly flashing up. I noticed these issues more (the access point menu entirley) after i updated the software. I was also noticing the keypad not lighting up everytime i used it, it would come on half way through a text.
I took the phone to my local express repair center where they simply hard reset the phone although im not sure if they did anything to the keypad/light sensor. Since getting the phone back its freezing worse than before and the keypad seems to be no better. Through looking on here i've found that memory cards can cause freezing and i've recently swapped my old samsung one for the one supplied with the phone. I also didn't realise about the light sensor but the keypad has been unlit in the dark before!Are the supplied memory cards just bad or is it the handset and has anyone else had issues with there keypad light?
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Nov 16, 2011
when accessing the applications menu the touch screen will freeze for almost 5 Sec, then it will respond again, but if exit to phone home screen then i access the application menu the problem starts again freezing for 5 Sec.
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Oct 17, 2011
All of a sudden on Saturday my nokia E5 stopped picking up a signal and started freezing, the text msg sign is also flashing on the screen. I had used the maps app earlier on in the day so don't know if this has anything to do with it. Its not the sim card because I have it working in another phone. I always know the E5 was a phone!
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May 14, 2010
I have purchased e 72 on Thursday 6th May, 2010. In few occasion specially when I am browsing the net on my mobile my phones gets hanged and restart automatically. I have already updated my software.
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Mar 21, 2011
I'm trying to use my E52 as a modem. I connect it to the PC, I select internet access. The installer comes up, I install the software. Unfortunately, Nokia PC Internet Access says it could not find a Nokia device connected to the PC. (**bleep**, you were installed from it, right now.) If I reconnect E52 to the PC, Nokia PC Internet Access has a completely black window. It pops up another window "Updating..." saying "Installer has found some installed components which are older than those in device's memory. There components will be updated." The progress bar remains at 0% and nothing happens. Cannot even cancel the installation.
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Jul 21, 2012
I want to Use my PC internet into the Mobile.Is there any way to use it via usb cable or bluetooth?
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Jun 18, 2011
I have a SIM card with GPRS enabled from KPN. I have tested if Web is working fine using a Nokia C6 - after factory reset - the APN was created automatically for the KPN SIM - and I could browse the internet using C6. I have noted down the details of the APN on the C6.Now I have taken my E7. Inserted the same KPN SIM card. Removed all destination and added manually the APN for KPN. After this I have restarted (turn off / on) once. Then I tried the Web application. It gives "Web: Unable to perform operation".Why does my internet work on C6 and not on E7?
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Feb 24, 2010
I have a brand new E72. I have set up MS Exchange, Gmail and a POP3 accounts.
The problem is that my phone keeps on asking me 'Select Connection' if I want to connect using Wifi, WAP or Internet. First of all, I do not know which app requires the connection. This is definitely a UI improvement! How can I know which app requires the connection!
Let's assume it is my mails accounts which try to connect (I have played with the Control Panel / App Manager). The issue is I cannot find how to tell my mail accounts I want to force the connections to Vodafone Internet 'Contract Internet'.
It seems that I can only select the connection point for my first email account and not for the remaining ones.. Is that correct? That's a bug.
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Jan 7, 2013
My phone is Nokia E6. I've installed Nokia Suite (v: 3.6.36) on my pc.I connect usb cable to E6 and pc. Run Nokia Suite. And then I connect my pc to internet. I expect E6 will connect too but it's just not working.
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Nov 28, 2011
my e7 , when i connect to internet by wifi and browsing internet after finshing and disconnect the wifi connect again automatically.
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Sep 7, 2011
I just got the phone and I was wondering if anyone can please help me connect to the interent without having to find a wireless hotspot! Its really annoying! Whenever I try to use the browser it says 'connecting' then 'select connection' and the only option it gives me is 'search for WLAN'.
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May 25, 2012
I'm using E72 and I have this kind of problem. How to turn on or off for internet connection in E72? I'm also using Iphone 3GS and it has a turn on/off button for cellular data. Does E72 has this kind of button?
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