BlackBerry :: What's The Point Of The "Contact Support" Button
Apr 9, 2010
What's the point of having a "contact support" button when all you get is an automatic email response like this? This is an automated response to your inquiry. Direct support is unavailable through the "Contact Support" button"? Direct support is not available through "contact support"?
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Apr 30, 2010
I bought my gf a BOLD 9700. I live in Singapore and bought an officially unlocked BB. I ust bought the model only, not with a contract from any carrier.My gf uses her simcard but doesnt have a data plan. We dont intend to use the email functions.But we do want to have WIFI on my home network. Been already busy for a few days and have seen several sites and seems that a lot of people have problems with this issue.Inside my router I see there is an IP adress assiged to the blackberry and I see the mac adress of the BB. But the blackberry keeps saying Failed to obtain an IP adress.Other laptops and my IPhone connect instantly to this router.And how to contact the blackberry technical support? Or can I return the phone under warranty?Im not so familiar with blackberry's.I also tried it with my own simcard which does have a data plan with it. But the same problem exists.Already reset the router a thousand times and removed battery from the BB a dozen times..on the BB screen I also see the WiFi is connected to my home network router but the wifi logo doesnt light up.
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Mar 26, 2012
Does the iPhone 4 support a 5.0GHz wireless access point?
Info:
iPhone 4, iOS 5.1
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Aug 17, 2011
After updating some apps, I was told to reboot my phone. I did this and realised it had been stuck on the same part of the "loading bar" for quite a while. I thought this was just a glich and took the battery out to try again and once again it got stuck on the SAME part of the bar.
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Jan 1, 2010
I'm currently trying to instal Nokia Maps 3 onto my N95, and every time it reaches the install point the phone throws out the error "Certificate Error: Please Contact the software provider"..I was wondering if anyone can give me a hand with this, I have seen a few posts about this error on the boards yet no one has given a solution, I have checked my application settings and can't see any reason why it is failing to install over my current version which is v1.2 wk37 b05..I want to eventually buy more maps but I refused too until I have the latest version installed..
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Jun 19, 2012
i have a Curve 9300 & wish to move on to a new BB now... so thinking which Blackberry supports Hotspotfunction so that i can get that one. I also have a Samsung galaxy Tab 2 on which i will be use the data plan of Blackberry smartphone.
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May 3, 2011
I'm having problems getting my Blackberry Curve 9300 to connect to my 123 reg webmail.Orange have tried a number of fixes without any success. The guidance on the 123 reg webmail also doesn't seem to work.
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Jul 19, 2010
Does Blackberry Support sync with office 2010.
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Jun 11, 2012
Does BB models Curve8520(OS 4.6) and Curve 9700(OS 5.0) support German language?
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Mar 23, 2012
how to contact the support center via phone?
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May 12, 2012
how can i contact itunes support to completed this transaction?
Info:
iPhone 4, iOS 5.1
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Apr 13, 2012
please contact itunes support to complete this transaction
Info:
iPhone 4S
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May 17, 2012
getting this message Please contact itunes support to cmplete this transaction.
Info:
iPhone 4, iOS 5.0.1
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May 26, 2012
contact iTunes support to complete this transaction
Info:
iPhone 4, iOS 5.1.1
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Jun 27, 2012
I am trying to buy credits on contract killer but it says contact itunes support what I should do?
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Jul 4, 2012
when I try and purchase in game content it tells me to contact iTunes support every-time. what do I do?
Info:
iPhone 4S, iOS 5.1.1
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Jul 15, 2012
My N9 got bricked when I tried to upgrade from 1.2 to 1.3 a few days back, and when I tried to using the contact page at nokia.com/no-no/support/contact-us/ I got errors saying I had not filled in the message and version number fields, although I had done so.
I tried on 3 PCs, 2 with Windows and one with Kubuntu, tried using Firefox and Opera on all of them, with varying installs of Flash and all that (including the latest) if that should matter at all...
My N9 issue is resolved now thanks to some un-bricking guides and software... so altough it still does freeze and reboot quite often (not as often as with older firmware though) it's finally usable again, but I'd just thought I let you know about my contact issues in case anyone else have the same experience.
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Jun 11, 2011
I hit the hide button for my SMS icon from off of my home screen by accidents. When I pressed the the unhide button it still did not show up on the home screen. My question is how do I put the icon back onto the homescreen?
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Nov 13, 2011
I have been unable to communicate with one of my old contact since the worldwide blackberry contact a couple of weeks ago . So we decided to delete each other and add each other again. That did not work because whenever I send her invites, she never gets them . However, I get hers but when I hit accept it pushes her to 'pending' .This situation is weird and really frustrating.
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Jan 30, 2012
I'm having an issue with the menu/BlackBerry button (whatever it's called) The button seems to be stuck. So when I push it the menu will come up but it will automatically do what is highlighted, which is often close or open the tray if on the home screen. If I lock the phone it will darken but then lighten up as if I have pressed the button, but I haven't. It will say screen locked but will continously darken and lighten back up.
I was having this issue a little while ago and even took my phone apart to clean as I thought that was the issue but it did not help. Then I needed to charge it, which I normally do by plug in, but this time I used usb to computer. There seemed to be a substantial update for my phone which once completed fixed the issue with the button. Which was a huge relief as I was thinking I would have to pay somebody to fix and I don't want to do that. It is very pricey.
Well today it started back up. I connected it to the computer but it said there were no updates and did not fix the button problem. And yes I have tried battery pull.
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Sep 11, 2012
My phone is in warranty and mute button rubber is peeling of from blackberry curve 8520 Let me know can i replace it from service centre as it is in warranty if not then is rubber cover available outside?
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Aug 6, 2011
My blackberry protect on my torch 9800 is not working it keeps showing "the service plan on your blackberry device dose not support this application. Please contact your service provider for additional information or to update your service plan" pls someone should help me out cz I need to restore some contacts that I backed up!
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Dec 1, 2012
How to delete contact in blackberry, because there is no option to do that?
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May 20, 2012
I returned my Blackberry for repair and received a new Blackberry. However, my contact list was not moved to the new phone. At Swisscom (swiss provider) they told me to obtain this at the Desktopmanager at Blackberry's website. But now I am lost, do not know what/where to do?
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Jul 26, 2011
My girlfriend has a blackberry torch which is suffering from a problem in which the lock button is not as responsive. When you click it, it's not making that click sound that you get when you click the mute button that is on the opposite side at the top of the phone.
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May 26, 2011
My friend just got a used blackberry curve today and downloaded BBM. He's been sending me a request but I don't receive it and vice versa when I send him one. We've tried saving my pin under my contact info on his fone and vice versa on mine and still nothing.
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Mar 17, 2011
I've got contact lists on my BB that I don't even have email addresses for., different entries for the same person, etc. (I haven't sync'd addresses in the past because a lot of contacts I didn't want on my BB anyway) ..I've got addresses in Thunderbird and addresses in Yahoo... it's ridiculously disorganized! OK, so finally, I decided to clean it all up and sync everything after corrections and deleting duplicates.
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Feb 27, 2011
Today my entire contact list disappeared. Also, in the text messages app my recipients cellphone phone numbers are displayed but only some of the contact names are displayed.
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Feb 10, 2012
Even though I have downloaded latest software 4.5 and have turned off wireless synch, I cannot get my windows 7 contacts from Windows Live to upload to my device..I have gone through all of the help topics on the desktop software to no avail?
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Dec 17, 2011
I am trying to change existing contacts that were unknowing saved in "Unknown Contact List" to "Default Contact List" can someone please explain if/how I can do this???? I have already tried deleting my address book and restoring it but that didnt work..i need my contacts in default to make the Vlingo app to work...
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Dec 5, 2011
I have been using Outlook 2010 for quite a while and then switched to Outlook 2011 with my former employer. The switch went very smooth and even on my BlackBerry I did not notice any difference. All contact pictures remained on the device and even when I added new ones it was synchronized to the device perfectly independently of the image size. Now I've changed jobs and with my new employer I've re-imported my contacts into Outlook 2011 again. From an Outlook 2011 perspective everything looks great, all pictures are there however they are not on my BlackBerry. Every new contact or every removed one will synchronize perfectly to my BlackBerry - only the contact pictures won't. I've tried inserting new ones, I've played around with image sizes as I've read something about certain limitations, I've spoken to the BES admin and he confirmed this feature has not been turned off on the BES.
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