BlackBerry :: The Charging Source Connected To Device Cannot Charge You Battery
Dec 12, 2011
i have collected probably 15 different chargers the last couple of years that I use at various locations to charge my Blackberry, iPhone, and a couple of Samsung Google Nexus Phones. That is every device other than the BlackBerry Bold 9900 and the Torch before that. I get the familiar message "the charging source connected to your blackberry device cannot charge your battery", except when connected to RIM manufactured charger or fortunately the USB port on my laptop. How in the world can every phone other than RIM's Blackberry take a charge from the various power sources without problem. I had the problem to some degree on the Torch, but figured RIM would catch on and get it fixed. Now I have the new Bold 9900 and it does not even work on my trusted 12V car charger. If 4 or 5 different devices work with multiple chargers and the Bold 9900 does not work on any it has to be a RIM and BLACKBERRY problem.Maybe the guys in Waterloo are just totally insulated from the rest of the world and only own BlackBerry phones with Blackberry chargers and believe there is not a problem. At least it appear that way with this charger issue and several other issues, but I won't get deeper into that here?
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Aug 24, 2010
I updated my Bold 9700 OS to 5.0.0.862 about 2 weeks ago. Everything was working fine up until Saturday, charging 1 minute then the next nothing, tried wall charger, car charger and also through the computer...nothing . This is the message the phone displays "The charging source connected to your Blackberry device cannot charge your battery."
The lightning icon is there but the battery level does not increase.I cant downgrade the OS since the computer doesnot recognize the device, I constantly get an error message. "Usb device has malfunctioned."
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Oct 23, 2012
When I connect through USB port to recharge, I get a message on the blackberry that says something to the effect: "The device you are connected to is not capable of charging your battery." I am able to charge by connecting directly to the 115 V AC plug but not via computer.
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Jun 10, 2012
My blackeberry device shuts down when it is connected to a power source. Whether it be to charge the battery or to connect to my computer.
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Dec 4, 2015
As of this morning, my phone no longer charges using the supplied Samsung charger. Additionally, when I UNPLUG the cable from my computer or the wall, I receive a notification saying "The dock is connected" which is obviously odd as I have actually just disconnected the cabling. Along with this message, the docking audible is heard when plugging in the charger on either the computer or the wall.
When I plug into my computer, the phone is no longer recognized as a USB device either which makes it difficult to back anything up at this point.
I do not have the lighting bolt or any blinking LED's while the charging cable is plugged in.
So far I have done the following to troubleshoot
- tried different cable on both the computer and wall
- power cycled the phone multiple times
- checked for system updates. I am up to date.
- cleaned / blown out the charging port
- cleared system cache
I have not yet done a factory reset for obvious (last resort) reasons.
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May 4, 2015
I am plugging the usb cable into my LG G3 and connecting it to my PC. Then I have the window which gives me info about the three options which I can choose from, but automatically my G3 starts to charge even if I have selected MTP mode. How I can change my settings, can't understand what's wrong?
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Aug 25, 2014
When I try and connect the iPone to the charger it has difficulty making a proper connection and will actually drain the battery instead of charging it up. Do I need to replace the battery?
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May 13, 2010
When trying to charge my Storm2, I get a red light for 15 seconds, then a blank screen for 10 seconds, then a gray screen with a battery icon in the middle with a Z on it.I tried using a different charger -- same result. The battery seems to be seated fully, contacts look good, cover is tight. I read "The battery is not charging" section of the User Guide and I still don't know what the problem is. Has anyone had this same problem? I'm using chargers plugged into a 120 volt outlet.A different Storm2 charged just fine using the same outlet.
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Jul 17, 2015
I bought a Z5C for my wife, but I am withholding it fo test purposes because I own a Z3c... As per title, if I use it while charging the battery's charge drops or, at best, doesn't improve.
I had already:
-Tried more usb cables, including those one which came along our phones.
-Tried more chargers: my usual z3c charger, my MacBook Pro, my iPad's charger, a no-name wall charger rated for 1Ampere;
-Repaired with bridge for Mac;
-Restored to factory defaults, effect of which turned out to be more or less like "Repair" procedure;
I don't' have strange applications running, I don't play games, mail synchronization is manual. It's like my phones are on perpetual holidays.
More over: I used it just to surf the web and take a dozen of shot with the camera set at 8MP, so nothing really challenging. The phones back heats but not really that much.
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Sep 4, 2014
I wanna to ask if iPhone battery not fully charging and charging until 97-98% will cause effected battery lifespan or not ?
Info:
iPhone 5s, iOS 7.1
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Apr 22, 2011
i bought my bold 9780 yesterday. and i'm work using computer. so i think maybe i can connect my bold to my computer so the battery will always full when i go out. is that okay? i've saw someone post at another forum that i shouldn't connect my bold after battery is full...how the power works in blackberry? i own macbook. and they say i should connect the mac everytime i use it. so the life cycle of the battery won't increase. so the battery will last longer. is it the same with blackberry? (it's the opposite for another brand of notebook which they say will destroy the battery if i connect the power all the time when i use it).
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May 9, 2011
I have had my X6 16GB for just over a year on a contract with O2, now I've not really had any problems with it, few bugs etc but nothing major. Recently out of the blue however it's decided it doesn't want to charge, the phone will show the charging indicator when the charger is plugged in however it will not charge the battery, then the battery will completely drain and I can no longer power the phone on.
The phone has a 2 year warranty and has just under a year left so it was sent back to O2 who have just said it is "Beyond economical repair" and sent me a broken phone back which is no use to me at all. I've had Nokia's for as long as I can remember but I'm not really quite sure what I'm to do with this one as at the moment it's a useless paper weight.
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Nov 15, 2011
New phone after charging battery Red light is blinking but screen dos not light up, took out battery and re install it, also got new battery same problem screen does not light,
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Apr 23, 2012
I have a problem with my iPhone 3 GS. I have bought it two years ago. Since december 2011 a have a problem with it. Whenever it is stressed (loading websites, opening an app, searching network, sending an imessage,...) it simply turns off. I am not able to turn it on without connect it to power source. The display is black and if I try it to turn on there is the apple but then it turns black again. After a few failed attempt there is the simbol of no battery again (before turning off there was enough). Then, after connectet it, it turns on and behold there is enough battery again, for example 60%.
Info:
iPhone 3GS
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Jun 24, 2012
I cant turn on my Iphone 4S even conected to a power source .... when I conected it to my Itunes says that its in RECOVERY MODE ... What is that ??? Then I try to restore but always appears a messagem saying that an Error Unknoking 1600 ???
Info:
iPhone 4S
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Feb 1, 2010
I jsut got a new battery because my last one did this. and i went to bed i left it pluged into the wall charging and i turned it off. the leds were blinkin yellow dunno if thats normal nvr doen this before. and when i woke up i cant get the phone on and all i can get is battery blue charging symbol. Ive tried taknig it out and waiting 30 seconds while its pluged in and hasnt done anything. any suggestions?
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May 24, 2015
Recently, I've got myself a Creative Soundblaster Roar 2, and when I connect it to my friend's Ipod, it shows the battery status on the ipod. Same happens when I connect it with a LG G3. But when I connect it to my S6, there is no such feature. Do I have to enable it in the settings? Or is it just a feature only available on IOS and LG.The speaker does come with a battery indicator, but its pretty vague. 3 lights only, and it indicates Full battery, 75% and low battery only. It'll be great to know the exact amount.
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Dec 6, 2014
When I plug in my iPhone 6 Plus to the USB and connect as iPod, I cannot play music I've selected through my vehicles infotainment system. I have a 2013 Honda Accord. All previous versions of iOS have worked almost flawlessly in this car and my last one. However, since purchasing the iPhone 6 Plus, I have had nothing but problems with using my car as an iPod connecting to the audio system. Sometimes it just says "loading"... this flashes back and forth, but it never loads. Other times, it will load, and I can browse my music and podcasts.
However, when I select a song, it will not begin playing. I can go to the "Now Playing" section of my Music app and see that the song I had selected has been chosen, but I have to click the play button on my iPhone to make it play. I have Siri Eyes free, and it construes to work. However, Siri seem to be getting less useful all the time. This whole issue has really got me upset. I paid $1,000 for this phone. It is supposed to Just Work.
I assume it is a software issue; I wish the would get around to fixing it. I, personally, find this unacceptable. This is a core function of the phone. I don't really care about health apps... Apple Pay is cool... but they should not do a single thing that messes up the core functions of the phone. Being able to connect to my car and listen to music is why I paid Apple's ridiculous price to upgrade to 128 GB or RAM. This is like upgrading the software and not being able to make phone calls for 3 months until they finally release some random software update.
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Jun 3, 2014
i was on instagram and i was texting one of my friendsand then i went downstairs it was perfectly fine when i left it in my room. Then i came back up to check instagram again and it wouldnt turn on. This had happened before but it came back on after like 1 hour but i really need my phone. Even i plug it into the charger it wont come back on i had at least 60% of battery when i left it. What should i do?
Info:
iPhone 4, iOS 7.1.1
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Jul 1, 2010
The phone doesnt stay on. Unless the charger is in the phone, it says, "battery drain, now shutting down". I've bought a new battery and that doesnt change it. Sometimes I play around with the phone and the battery is not low battery and works until I take the battery out of the phone. Then it just goes to low battery again. I dont know what needs to be changed or what needs to be done.
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Jun 14, 2012
my iphone is charging when it is connected with adapator but it is not working when it is connected with computer.
Info:
iPhone 3GS, iOS 5.1.1, model MB715LL ; 16GB
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Apr 18, 2012
I bought my iphone 4S a few day ago. At the beginning it worked fine, today i plugged it in and the charging sign appeared. A few hours later i came back and it was still in red! like i had 20% of battery left. I tried using various chargers (wall, car, and for macbook itself) and it still won't charge. It's like it's stuck. I restored it a few times with iTunes but it still won't work.
Info:
iPhone 4S
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Oct 30, 2015
When I tried to connect to magnetic charging dock the Led and the charging symbol starts blinking continuously without getting charged, while it used to be perfect previously, and usb charging is perfectly fine , i even tried with multiple chargers.
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Jul 20, 2010
Has anyone successfully unlocked the Tmobile Samsung Vibrant using a 3rd party unlock code source? I have purchased a code with ebay seller "unlockadic" and unlockallcellular.com. Hopefully one of these sources come through with the code.
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Feb 26, 2014
I have both the DT-900 wireless charging plate and the DT-901 wireless charging stand. They both have a charge light that stays on when charging and goes off when charging is complete. I've notice that with the Icon the light never goes out when the phone is fully charged. When I charge my 822 the light goes out when it's fully charged.
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Aug 13, 2011
where I can obtain a new battery for a BB 8830 World Edition from a reputable source?
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Sep 20, 2015
I upgraded to Lollipop 5.1.1 recently using Sony updates. However I am having a strange problem now. The phone shuts down when pulled out of a power source though battery status is above 80%. If I plug back the phone into a power supply and restart, I am able to use the phone without any problem. Is my battery dead? It has been about 1.5 years now with this phone. Tried restarting in safe mode as well but the phone still shut down when pulled out of power supply.
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Aug 10, 2010
The one I played with in the store yesterday didn't have prongs for a pod. Anyone else bummed that the Torch doesn't have charging prongs on it for use in a pod?
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Nov 25, 2015
I just picked up two new nokia icons off ebay.. it was listed as new at least.. came in a box etc..
If i plug it in to charge.. it charges at about 1% per hour if that.. turn the screen on and it drops several percent,. use it unplugged and it rapidly discharges maybe 15% or more in a very short period of time.
Im guessing i got a bad batch?
Its very odd that both phones exhibit the same behavior.. and just for kicks i left 8.1 on one and put 10 on the other.
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Jul 26, 2010
I have a Torch 9860, and just completed another backup using BlackBerry Protect.This is not my first backup, FYI.And the strange this is every time I login to protect.blackberry.com, my device is not shown.
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Sep 7, 2012
I have a Bold 9000 and it is draining the battery very quickly doesnt even last a few hours with a couple of calls and when its flat will only charge if I take out the battery and put in on a universal charger it wont charge with the blackberry mains charger, car charger or usb connection.I have bought two new batteries and all the same thing, turned off all applications I can see.The phone was bought new from an ebay seller in December and I cant get any response now from them and they are no longer on ebay.I have seen something about updating the system.
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