BB Bold 9700 :: Charging Source Connected To Device / Cannot Charge Battery
Aug 24, 2010
I updated my Bold 9700 OS to 5.0.0.862 about 2 weeks ago. Everything was working fine up until Saturday, charging 1 minute then the next nothing, tried wall charger, car charger and also through the computer...nothing . This is the message the phone displays "The charging source connected to your Blackberry device cannot charge your battery."
The lightning icon is there but the battery level does not increase.I cant downgrade the OS since the computer doesnot recognize the device, I constantly get an error message. "Usb device has malfunctioned."
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Dec 12, 2011
i have collected probably 15 different chargers the last couple of years that I use at various locations to charge my Blackberry, iPhone, and a couple of Samsung Google Nexus Phones. That is every device other than the BlackBerry Bold 9900 and the Torch before that. I get the familiar message "the charging source connected to your blackberry device cannot charge your battery", except when connected to RIM manufactured charger or fortunately the USB port on my laptop. How in the world can every phone other than RIM's Blackberry take a charge from the various power sources without problem. I had the problem to some degree on the Torch, but figured RIM would catch on and get it fixed. Now I have the new Bold 9900 and it does not even work on my trusted 12V car charger. If 4 or 5 different devices work with multiple chargers and the Bold 9900 does not work on any it has to be a RIM and BLACKBERRY problem.Maybe the guys in Waterloo are just totally insulated from the rest of the world and only own BlackBerry phones with Blackberry chargers and believe there is not a problem. At least it appear that way with this charger issue and several other issues, but I won't get deeper into that here?
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Oct 23, 2012
When I connect through USB port to recharge, I get a message on the blackberry that says something to the effect: "The device you are connected to is not capable of charging your battery." I am able to charge by connecting directly to the 115 V AC plug but not via computer.
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Jun 10, 2012
My blackeberry device shuts down when it is connected to a power source. Whether it be to charge the battery or to connect to my computer.
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May 30, 2010
Once again my charging problems are back! It must be my battery because I have done a batttery pull and still its not charging properly! It shows the charging signal as tho it is charger but the battery never moves I have never seen anything like this! Looks like I'm goin to have to buy a whole new battery.
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Feb 1, 2010
I jsut got a new battery because my last one did this. and i went to bed i left it pluged into the wall charging and i turned it off. the leds were blinkin yellow dunno if thats normal nvr doen this before. and when i woke up i cant get the phone on and all i can get is battery blue charging symbol. Ive tried taknig it out and waiting 30 seconds while its pluged in and hasnt done anything. any suggestions?
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Sep 7, 2010
Is it possible to use the charging pod for BB Bold 9700 (as shown in the Crackberry shop) with a BB Bold 9700 which has a silicone skin cover? I am not quite clear how the pod works.
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Feb 1, 2010
Just got a new one.
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May 5, 2012
I can't seem to get by Blackberry to charge anymore. When I plug it in, it shows a battery icon with a lighting bolt through it - but it doesnt charge the phone.
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Mar 12, 2010
Yesterday I got my first Blackberry. The Battery is still half full, but I need a USB modem tethering connection nearly every day for the next few weeks. That means I don't really have chance to run my battery dead in order to treat it right and get the best condition out of it. Is there any chance to disable the charging function in the desktop manager software, or enabling the tethering fuction over Bluetooth? Or is there no need to worry about the battery, when you charge it?
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Jan 21, 2010
My phone charges sooooooo slow when I plug it into the USB on my computer with the data cable. It takes a couple of hours to go from low to 50%. This just started happening and.
It doesn't appear that anything is wrong with the cable - I've only used it a few times. A lightning bolt is appearing and it is charging for sure. It hasn't always done this - or at least I don't thinks so. I've backed up and restored data on my desktop through the USB without a problem.
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Dec 4, 2015
As of this morning, my phone no longer charges using the supplied Samsung charger. Additionally, when I UNPLUG the cable from my computer or the wall, I receive a notification saying "The dock is connected" which is obviously odd as I have actually just disconnected the cabling. Along with this message, the docking audible is heard when plugging in the charger on either the computer or the wall.
When I plug into my computer, the phone is no longer recognized as a USB device either which makes it difficult to back anything up at this point.
I do not have the lighting bolt or any blinking LED's while the charging cable is plugged in.
So far I have done the following to troubleshoot
- tried different cable on both the computer and wall
- power cycled the phone multiple times
- checked for system updates. I am up to date.
- cleaned / blown out the charging port
- cleared system cache
I have not yet done a factory reset for obvious (last resort) reasons.
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Jul 26, 2010
Would anyone know what animal the leather is sourced from -cow, pig, other etc.
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Jan 23, 2010
Ok, so you know how its recommended to completley drain your battery about once a month for calibration...Could you suggst somethings that will drain my bb`s battery very fast? i had no real trouble on my 8900, but the 9700 battery life is soo resistant a very good thing, but do any of you have any suggestions?
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May 4, 2015
I am plugging the usb cable into my LG G3 and connecting it to my PC. Then I have the window which gives me info about the three options which I can choose from, but automatically my G3 starts to charge even if I have selected MTP mode. How I can change my settings, can't understand what's wrong?
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Aug 25, 2014
When I try and connect the iPone to the charger it has difficulty making a proper connection and will actually drain the battery instead of charging it up. Do I need to replace the battery?
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Jul 17, 2015
I bought a Z5C for my wife, but I am withholding it fo test purposes because I own a Z3c... As per title, if I use it while charging the battery's charge drops or, at best, doesn't improve.
I had already:
-Tried more usb cables, including those one which came along our phones.
-Tried more chargers: my usual z3c charger, my MacBook Pro, my iPad's charger, a no-name wall charger rated for 1Ampere;
-Repaired with bridge for Mac;
-Restored to factory defaults, effect of which turned out to be more or less like "Repair" procedure;
I don't' have strange applications running, I don't play games, mail synchronization is manual. It's like my phones are on perpetual holidays.
More over: I used it just to surf the web and take a dozen of shot with the camera set at 8MP, so nothing really challenging. The phones back heats but not really that much.
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Sep 4, 2014
I wanna to ask if iPhone battery not fully charging and charging until 97-98% will cause effected battery lifespan or not ?
Info:
iPhone 5s, iOS 7.1
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May 9, 2011
I have had my X6 16GB for just over a year on a contract with O2, now I've not really had any problems with it, few bugs etc but nothing major. Recently out of the blue however it's decided it doesn't want to charge, the phone will show the charging indicator when the charger is plugged in however it will not charge the battery, then the battery will completely drain and I can no longer power the phone on.
The phone has a 2 year warranty and has just under a year left so it was sent back to O2 who have just said it is "Beyond economical repair" and sent me a broken phone back which is no use to me at all. I've had Nokia's for as long as I can remember but I'm not really quite sure what I'm to do with this one as at the moment it's a useless paper weight.
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Apr 23, 2012
I have a problem with my iPhone 3 GS. I have bought it two years ago. Since december 2011 a have a problem with it. Whenever it is stressed (loading websites, opening an app, searching network, sending an imessage,...) it simply turns off. I am not able to turn it on without connect it to power source. The display is black and if I try it to turn on there is the apple but then it turns black again. After a few failed attempt there is the simbol of no battery again (before turning off there was enough). Then, after connectet it, it turns on and behold there is enough battery again, for example 60%.
Info:
iPhone 3GS
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Jun 24, 2012
I cant turn on my Iphone 4S even conected to a power source .... when I conected it to my Itunes says that its in RECOVERY MODE ... What is that ??? Then I try to restore but always appears a messagem saying that an Error Unknoking 1600 ???
Info:
iPhone 4S
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May 24, 2015
Recently, I've got myself a Creative Soundblaster Roar 2, and when I connect it to my friend's Ipod, it shows the battery status on the ipod. Same happens when I connect it with a LG G3. But when I connect it to my S6, there is no such feature. Do I have to enable it in the settings? Or is it just a feature only available on IOS and LG.The speaker does come with a battery indicator, but its pretty vague. 3 lights only, and it indicates Full battery, 75% and low battery only. It'll be great to know the exact amount.
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Dec 6, 2014
When I plug in my iPhone 6 Plus to the USB and connect as iPod, I cannot play music I've selected through my vehicles infotainment system. I have a 2013 Honda Accord. All previous versions of iOS have worked almost flawlessly in this car and my last one. However, since purchasing the iPhone 6 Plus, I have had nothing but problems with using my car as an iPod connecting to the audio system. Sometimes it just says "loading"... this flashes back and forth, but it never loads. Other times, it will load, and I can browse my music and podcasts.
However, when I select a song, it will not begin playing. I can go to the "Now Playing" section of my Music app and see that the song I had selected has been chosen, but I have to click the play button on my iPhone to make it play. I have Siri Eyes free, and it construes to work. However, Siri seem to be getting less useful all the time. This whole issue has really got me upset. I paid $1,000 for this phone. It is supposed to Just Work.
I assume it is a software issue; I wish the would get around to fixing it. I, personally, find this unacceptable. This is a core function of the phone. I don't really care about health apps... Apple Pay is cool... but they should not do a single thing that messes up the core functions of the phone. Being able to connect to my car and listen to music is why I paid Apple's ridiculous price to upgrade to 128 GB or RAM. This is like upgrading the software and not being able to make phone calls for 3 months until they finally release some random software update.
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Jun 3, 2014
i was on instagram and i was texting one of my friendsand then i went downstairs it was perfectly fine when i left it in my room. Then i came back up to check instagram again and it wouldnt turn on. This had happened before but it came back on after like 1 hour but i really need my phone. Even i plug it into the charger it wont come back on i had at least 60% of battery when i left it. What should i do?
Info:
iPhone 4, iOS 7.1.1
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Sep 7, 2012
I have a Bold 9000 and it is draining the battery very quickly doesnt even last a few hours with a couple of calls and when its flat will only charge if I take out the battery and put in on a universal charger it wont charge with the blackberry mains charger, car charger or usb connection.I have bought two new batteries and all the same thing, turned off all applications I can see.The phone was bought new from an ebay seller in December and I cant get any response now from them and they are no longer on ebay.I have seen something about updating the system.
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Aug 16, 2010
Help! I bought a BlackBerry Charging Pod for my 9700, the packaging that came with it says it is for a Tour 9630.
I plugged it in and the power light on the pod lit up but there is no indication on the 9700 that says it is charging when placed in pod and I set the clock to display when charging and that doesn't work when placed in the pod!I bought it from a place called OEM in Brooklyn.
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Jul 1, 2010
The phone doesnt stay on. Unless the charger is in the phone, it says, "battery drain, now shutting down". I've bought a new battery and that doesnt change it. Sometimes I play around with the phone and the battery is not low battery and works until I take the battery out of the phone. Then it just goes to low battery again. I dont know what needs to be changed or what needs to be done.
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Sep 12, 2011
I bought one of the awesome looking charging pods for my 9930-- but it doesn't charge my phone. The battery icon indicates that it is charging when I place the phone in the pod and the pod will activate bedside mode (when I have that function activated), but I have left it over night and the battery does not charge.
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Jun 14, 2012
my iphone is charging when it is connected with adapator but it is not working when it is connected with computer.
Info:
iPhone 3GS, iOS 5.1.1, model MB715LL ; 16GB
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Jan 28, 2012
all of sudden i cannot connect with my desktop software usung USB I keep getting "Cannot communicate with connected device". My cable is not damaged
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