BB Software :: User Experience Delivered By RIM?
Oct 10, 2011
Another poor user experience delivered by RIM. I just upgraded blackberry desktop software and once again found that many of my settings, such as BBM links to contacts, contact links to my Linked In connections, user ID and passwords to sites such as Linked In and Facebook, and my home screen photo were reset.
I don't understand why RIM lacks consumer focus. No wonder Apple is kicking RIM's butt in the smartphone market - they design products that work well, are simple to use, and do not cause grief or lost data when upgrading software.
After 7 years of owning a blackberry, I am tired of using a product that simply provides a less-than-optimal user experience.
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Sep 5, 2014
This problem started today. All singular imessages are not responding in this way, so far only the group. After researching I have done the following so far and nothing is working.
1. Turn off/on the phone.
2. Checked for updates. (none)
3. Reset the factory settings.
4. Cleared and re-entered icloud name/password.
5. Turned off/on "group messaging", "mms", AND "sms" just to be sure.
6. Made sure "send/receive" has both icloud and cell number.
I just came home from an international trip and am wondering if some settings or restrictions may be limiting the group messages.
Info:
iPhone 5c, iOS 7.1.2
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Mar 23, 2012
These are the problems I've been having:
- Messages are not delivered (or they are delivered hours later)
- I sometimes don't receive messages (or I receive them hours later)
- I type in blue (so I think it's an iMessage) but then when I send it turns green.
You can't imagine the consequences of this and how it affected my relation with my girlfriend !!I switched it off and I don't care to find a solution (the same with iCloud).
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May 3, 2012
since a few days I have a strange iMessage problem. When I write an iMessage to someone from my iPhone it shows up as not delivered after a few seconds, but the message does arrive at the recipient. If I look on my iPad the same message looks ok, it shows the delivered/read status perfectly normal. When I switch devices, the problem exists the other way around. I get the not delivered status on my iPad but the same message shows up OK on my iPhone. The problem exists on different WiFis and on the 3G network.I already tried to "reactive" the iMessage service on my iPhone but to no avail.
Info:
iPhone 4S, iOS 5.1
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Mar 13, 2012
Is it possible for a text message to show "delivered" but actually not be delivered. I sent a text, received the "delivered" notation and the recipient is saying that they did not receive it.
Info:
iPhone 4
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Jun 23, 2012
When I send an imessage through my iphone it delivers and the other person receives it, but on my phone it says "Not Delivered". When the other person sends to me, it does the same. Here is what I have done so far:
Reboot the phone Reloaded the firmware Disabled/reenabled imessage. Turned off "Time Zone Support" iMessage works fine on my iPad, doesnt work at all on my Mac.
Info:
iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1
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May 31, 2012
When I try to send text messages or to back up my info to the ICloud,everything seems to be linked to her email address and I can't get rid of it. Do I need to wipe it all out and re-install all my contacts and pictures all over again?
Info:
iPhone 4S
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Aug 18, 2010
I thought I would share my experience of trying to get my activation fee waived.Well it took me 3 calls to ATT but I finally got my fee waived as a one time courtesy. My first two calls ended in failure. I was polite yet stern with both reps and told them I think its absurd to charge $36 activation fee on a phone that I activated myself and that I think paying $2000 over two year contract is worthy for them to waive this bogus $36 charge. Both reps talked to supervisors but told me there was no way they could remove the fee because it is a legitimate charge due to a deal they have with apple. They said if it was any other phone but the Iphone they could do it.
At this point i didnt think it was possible to get it waived but I decided to call one more time and try. This time a guy picked up and I asked him if there was anyway they could waive the activation fee. He didnt need to speak to any supervisor and just straight up told me that he understands my complaint and will remove the fee as a one time courtesy. It was so simple and yet it saved me $42 on my first bill. HUGE!So if anyone is having problems trying to get there activation fee waived I suggest to keep calling back until you get a decent rep. SO yeah be persistent and it could save you some money.
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Apr 25, 2010
Frankly speaking with most of the Fancy Features that the N900 offers it is a question, how many users choose to use it to its full potential. For a user like me I am gonna use my phone a lot to surf the web, check some cool sites etc.
I have been also checking out Motorola's Droid which has a 3.7" Inch screen with 16:9 wide screen Ratio the other day I had a chance to surf the web on it, and let me tell you guys it was a very good experience. I have still not had my hands on the Nokia N900. Does the N900 also give the same viewing pleasure, which includes excellent picture quality, wide vieweing(what I mean by wide viewing is, not watching anything in constricted, narrow view) Real Life picture colours etc.
What I am saying is with the Droid I did not feel I was watching anything in a very constricted and Narrow view, is the experience and the feeling also the same with the N900.
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Mar 22, 2010
I've lately been considering purchasing a new phone for myself, particularly one that is either a combination of touch screen + keyboard, N900, or all physical, the BB 9700. I've been on these forums for a while ever since the release of the N900, and I know that this being a support forum for Nokia and all, that people are more prone to sharing about their problems rather than success, so that point has been taken into perspective.
For all the N900 owners out there, I was wondering if you guys wouldn't mind answering a few questions please;
1. How would you rate your experience with the N900 from start to present? At least from what I incurred, there was a bit of a "rocky' start but I think it smoothed out?
2. How much potential do you see in the N900, vs. how much is there now - present day?
3. How is the feel of the keyboard?
4. Does the fact that it's a resistive touch screen vs. a capacitive one "ruin" in any way, your experience?
5. (For those that own or have owned a N97 and N900).... How are the two compared with each other? I know we may be talking on diferent levels, but what would you say the N97 is more geared towards, and the N900?
6. Are there any problems that you still experience on a daily basis worth mentioning? i.e. automatic reboots, slowing of the user interface - even when a lot of programs aren't opened, etc.
Please feel free to add any bit of extra advice or insight/information that you'd like to share. Honest opinion is always appreciated!
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Jun 12, 2010
like many of you I've purchased all 3 iPhones to date on the first day they became available. I've been on my own individual plan for all of these purchase.. now I'm married and added my wife last July 11th under the "Family Plan" umbrella with a new 3GS. So there you have it.. we both have iPhone 3GS's purchased within 3 weeks of each other.Here's my problem: MY number (the main line) is eligible for an upgrade at the promotional price; my wife's number is not eligible until mid-March. Even though this phone was purchased 3 week after mine. First of all, neither AT&T Customer Relations, AT&T Customer Care or the ding dong at the corporate store can tell me ANYthing over the phone unless I drive myself all the way up to my nearest AT&T corporate store and debate common sense theories with him in person.He says only the main number will be eligible for an upgrade.. I say "So basically it's cheaper to my $120 ETF and start a new account instead of paying the full retail price $699 (400 dollar spread between promo rate and full retail). Would this not appear to create an incredible amount of busy paperwork for AT&T employees?So long story short, it would appear that if upgrading to new iPhones every year is your thing.. it's best to have two separate individual plans coming into your home instead of AT&T's Family Plan.Curious if I'm missing something, if this sounds right or any input you guys may have.
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Feb 27, 2010
I am in the process of experiencing my first smart phone ever! Three days ago I made the decision to get the Droid Eris. I was in love with this phone the first 24 hours and then I started to think of my other options. The Moto Droid is out for me just because I really hate the size of the device... Just not for me. I know am deciding on either the BB Tour or keeping my Droid Eris. I have some following questions that hopefully you can all chip in.
I am mainly going to use my phone for texting/emailing with the whole uploading pictures to facebook and making the occasional tweet. I just graduated college so also looking for a very reliable phone for my "finding a J O B" process. So far the Droid Eris seems to be a very capable phone but there is some hiccups in the facebook/twitter apps and when I am typing on the keyboard there seems to be some spotty lag.
So my questions for you are.
Does the Tour experience spotty lag while texting/emailing?How are the facebook and twitter apps for the blackberry, from my very native knowledge of BB I have heard great things about them.
Is BBM what it is cracked up to be... all my friends just swear by it.Everything I run is google from gmail to calender. Is the BB able to sync like the eris did to all my contacts?Is the BB able to do google talk and is it instantly or is there some delay in receiving emails and msgs through gmail.
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Jan 27, 2010
First of all I'm mostly using Opera Mini but I wanted to know something. When I go to the Storm's default browser, which is the best Browser Identification? Blackberry, Firefox, or Internet Explorer? I wanted to know for everyone's experience.
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Feb 7, 2010
Update of acoustic! Original thread with newest version. Clear bass audio experience v2.0
http://forums.se-nse.net/topi[....]ge__gopid__638876&#entry638876
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Sep 9, 2011
My name has accent marks. I write messages to my family in spanish. How can I type accent characters in the Firefox browser inside the Webtop experience? I have Gingerbread on my Atrix.
Or did Motorola break Linux in a way to make typing accent marks impossible?
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Aug 29, 2011
Trying to connect a Blackberry Storm 9500 to the Blackberry Internet Service to transfer the email capture to this device.Filled in User Name with email address and then filled in password. Then get message:"Blank User Name type a valid user name"email in user name box looks good, would I get this message if the password was wrong?
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Feb 4, 2010
I had a 8330 (for 2 months) that would reboot itself constantly. Does not do it anymore 'cause I returned it for a 8530. The 8530 that I've had since Jan 01 is better, it only does it now and then when it is tethered to my pc.. Rendering it just about useless for my business activities. US Cellular is at a loss. Should I accept this defect as part of the BB experience?
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Jan 26, 2010
When I got my 5800 I was incredibly unimpressed with pretty much every aspect of it. Utter rubbish.I went online and checked out Nokia's Ovi store and there were about 3 apps there, none of which any good.
Thought I'd use Ovi again today. I couldn't remember what password I used so I went through the password retrival service on my phone. To do this you need to type in some letters displayed onscreen. Only the image doesn't work. On Nokia's phone, running Nokia's app, Nokia's password retrieval is impossible. This typifies everything about Nokia - unwieldy and clunky solutions that fail at every step. Nothing is straightforward or simple to use.
Finally logged on (after going on my PC). Logged on via my phone, went to download an App and "Cannot download due to an error".
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Jun 13, 2010
So, I don't know how this works when you order the new iphone 4, but when you pickup at att or apple they will open the box for you and register everything for you at their office. So if it was delivered then do I just simply switch sim cards? My wife and I are both eligible for an upgrade. We both plan on upgrading to the iphone 4. My wife is currently using a BB with the BB unlimited data plan. Att says that you can keep your unlimited data even when upgrading, but is that for current iphone users? (Can she switch from BB unlimited data to iphone unlimited data?) My wife is not a big iphone fan and I'm scared she might not like it so I was wondering if I had to sell it will att allow her to switch back to her old BB or does she have to stick with it since she upgraded?
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Sep 24, 2011
My BBM's are nor being delivered, they have a tick next to them but don't get the D and R to say they have been delivered and read
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Aug 6, 2011
my messages are not being delivered. i tried everything..
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Sep 16, 2011
i have the exact problem. I have a 9800 , and my bbm messages are not being delivered, and only stays a tick...i tried the advice mentioned above, and the problem still persists.
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Dec 7, 2010
My bbm has been acting up lately. It will be working fine, and then all of a sudden it just won't deliver any messages to a particular contact. I can received messages from them, it just won't deliver mine. This has happened to me twice now, to two different contacts, but I've had no problems with any other contacts. I've tried pulling my battery, backing up my phone, and deleting and then re-adding the contacts, but I'm still not having any luck.
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Jun 2, 2012
What does delivered mean when texting?
Info:
iPhone 4S
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Aug 11, 2011
I am new to this forum. I have a Bold 9700. Ever since Aug 7th (today is the 11th), I have been receiving the same 4 or 5 emails over and over and over on my Blackberry. I deleted them on both the handheld and email...that didn't work, I opened them, then deleted them, that didn't work. The emails are not on my server, I do not get them in my email inbox on the computer, yet probably 6 ot 7 times a day, I get those same emails over and over and it won't stop.
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Nov 28, 2012
I sent a couple of BBM messages, which were delivered (D) but the Read (R) wasn't showing. I then decided i did not want the receiver to read the messages, so cleared the chat. Was that enough to delete the message showing on the other end? I have now deleted the contact entirely and will ask them to join again. Was the message deleted fully with either of the two actions?
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Apr 26, 2011
I recently got a new HTC Desire S from three, the GPS doesn't seem to be working properly at all, had complained to three and received a replacement, but still experiencing the same issue. tried GPS status, ... no GPS lock seems to be found.
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Mar 3, 2010
I am having problems today with my 8520 Curve. I keep receiving a message from donotreply@blackberry.com informing me that my emails are not being delivered to my device.It goes on to tell me to turn on the IMAP setting for all mail on my email account and validate my account.Having checked, my IMAP settings are correct so I re-validated my Bkackberry and, for all intents & purposes the email account is now valid. However, I then shortly receive another message exactly the same from [URL]..I have gone round this cycle 3-4 times now but am still not receiving emails
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Nov 30, 2010
Having issues with BBM - I'll send a message and it says it's delivered but until I restart my Torch it never gets received. All other apps are fine (Twitter, Facebook, Messages, etc.) - it's just BBM.
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Nov 30, 2010
i've change my YM password, now email messages are not being delivered to my BB device. I have validate the password in the BB Internet Service on the Home Screen, Setup, Email Setting. But when I do that, there's message that my user account is wrong.
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Mar 20, 2012
Some of my text messages have recently appeared delivered but are not received. What to do?
Info:
iPad 2, iOS 5, one iPad 2 and one iPhone 4S
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