IPhone :: ATT Activation Fee Experience

I thought I would share my experience of trying to get my activation fee waived.Well it took me 3 calls to ATT but I finally got my fee waived as a one time courtesy. My first two calls ended in failure. I was polite yet stern with both reps and told them I think its absurd to charge $36 activation fee on a phone that I activated myself and that I think paying $2000 over two year contract is worthy for them to waive this bogus $36 charge. Both reps talked to supervisors but told me there was no way they could remove the fee because it is a legitimate charge due to a deal they have with apple. They said if it was any other phone but the Iphone they could do it.

At this point i didnt think it was possible to get it waived but I decided to call one more time and try. This time a guy picked up and I asked him if there was anyway they could waive the activation fee. He didnt need to speak to any supervisor and just straight up told me that he understands my complaint and will remove the fee as a one time courtesy. It was so simple and yet it saved me $42 on my first bill. HUGE!So if anyone is having problems trying to get there activation fee waived I suggest to keep calling back until you get a decent rep. SO yeah be persistent and it could save you some money.