BB Software :: No Longer Receiving Hotmail Emails To It?
Jan 5, 2011
I'm no longer receiving hotmail emails to my Blackberry. I am able to send hotmail emails from my phone but not receive. My hotmail account is working well via my pc. I'm also receiving emails to my other non-hotmail account on my blackberry.I have been on the phone with my carrier O2 about this over 10 times and they have confirmed its either a Blackberry or Hotmail problem, not an O2 issue.I have tried nearly everything; removed and readded my hotmail account on both the Blackberry Internet Service website (via device browser) and Email Settings on Device, turning phone on/off, host routing table and registering etc..nothing seems to be working.Hotmail have suggested I re-configure the pop3 settings on my phone, but I don't understand how this can be done. I am on a Blackberry Curve 8520 and only just recently bought the phone.
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Feb 26, 2010
I have a BB Tour with Bell Canada, and recently, our company recently updated our BES server.Ever since the switch, I no longer can sync my BIS server emails.So on my BB, I have my company's BES email(lotus notes), and that syncs up fine...if I delete an email from my BB, it'll delete on my desktop, and vice versa.But for my BIS emails(hotmail), when I delete from my BB, it will not delete the email from my hotmail account...or when I delete from my hotmail account, it'll not delete on my BB.
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Jun 8, 2011
I've had this phone for about a year and have always had issues of not receiving Hotmail emails within a reasonable amount of time. With the GB update it did get a little better but today when I turned on my phone at 7am and it's now 10:30am I have not received any emails. I checked my Hotmail account on a desktop pc and I had 12 emails since last night as recently as 15 minutes ago. I thought GB was supposed to fix this. My battery life is not better if possibly worse with GB. And yes my Droid X does turn back on when I turn it off. Looks like GB may have fixed some things but broke others
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Jun 12, 2012
I stop receiving emails to my personal hotmail account.
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Aug 29, 2010
i have two hotmail ID and both of them have a delay of about 10 minutes !! any clue or fix to this issue?
Wheras GMAIL is INSTANT..
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Apr 2, 2011
After setting up my phone I was recieving e-mails fine however I am no longer recieving any e-mails. It appears that this could be a common problem, being as it is in the troubleshooting in the manual however... I cannot seem to solve it.
I have tried sending service books. Nothing appears to happen as a result of this. I have tried deleting the account from the phone and then adding it again but that doesnt appear to have worked. I didn't recieve an activation message when i re-added it and I don't know if that is important!
I think it may have happened around about when I was solving another problem and I installed the desktop software and backed up and restored all data. I am wondering if some settings got changed somehow as it is since then that I have not recieved any messages.
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Aug 30, 2012
On my N8 after the update, using the default browser just comes up with the message:
Unable to load page
The website is in WML format, which is not supported.
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Oct 28, 2011
Just bought a new phone today - have set up email with my hotmail... the emails send from my phone straight away, but recieving hotmail emails onto my phone takes literally ages, and then they all come through at once although the last few havent come through at all.
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Jun 15, 2010
My last message from my hotmail email account to my device was as of 6 pm today.....but I've been seeing emails come into my inbox since then through regular login on the web?...I resent service books and rebooted my device just so I know I'm not going crazy....anyone else with hotmail/msn experiencing this?
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Mar 13, 2011
Bought my first nokia phone for 9 days and already has several problems. Starting with what is most urgent. Already after 3-4 days disappeared suddenly able to receive mail from my hotmail account, but luckily came back later in the day! So on Friday I got an email from nokia with the text below. I have accordingly made ​​the following (but without result).First I tried to follow the recipe that is in the mail as described below. I first went into hotmail via my computer and changed the password. Then I went into settings on the phone and changed the password there without success.Then I tried to go into the settings in the phone and reset phone to factory mode 3-4 times then use the built-in wizard to configure my hotmail account and wait for the result without success.
I receive e-mails that are written below in Norwegian every day. When I go into the e-mail on mobile phone brings up the yellow / green circle in the corner which I interpret as if everything is ok with connecting to hotmail. But that is not receiving e-mail. Anybody can help me? Preferably by using the internal e-mail program.
Dear nokia messaging clientFor security reasons, Microsoft requires that you change your password with 365-day intervals for Windows Live Hotmail account. Once this is done you will again be able to receive e-mails.Go to Options-Settings-Settings of the mailbox - Password and enter the password again. E-mail delivery to your phone will be resumed shortly thereafter.Sincerely Yours,Nokia Messaging team.
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Sep 8, 2011
I suddenly am not receiving hotmail and gmail email on my Torch. Have I accidentally turned off something? Has BB upgrading altered something?
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Nov 9, 2011
How do I set up my Curve so that when I delete emails from my Hotmail account that it automatically deletes from my Curve. I don't want it to delete from Hotmail when I delete from Curve (and it currently doesn't).
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Apr 23, 2010
For some reason I am not getting my hotmail e-mails. I have the address on the BB. It shows the folder, but I am never notifed of new e-mails.this problem just started recently.
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Mar 21, 2012
I stopped receiving emails from my hotmail accont to my phone yesterday and then had a message from blackberry saying I needed to validate my email, which I did fine and also registered my blackberry ID. However, I still cannot send or receive my emais and when I try to send it comes up with an error message: 'User account is in INVALID mode'. I did change my hotmail password the other day; don't know if this is of importance. In addition, I have tried to modify the email account set up on my blackberry but it will not allow me to access the current account settings or allow me to add a new account, the option just doesn't exist or appear, which had not been an issue up until now. I could, however, set up an enterprise account if wanted. I am not sure who to contact about this so thought I'd post here first...
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Mar 18, 2010
I have had my phone for over a year now, and have had no problem with emails syncing, etc.My BB emails are connected to a Hotmail account.But all of a sudden, if I delete emails on my Hotmail, they won't delete on my phone, meaning I have to do it manually, which is annoying.I have tried deleting and adding the email account again on my BB but I still have the same problem.
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Jun 21, 2011
Only in the past two days when I delete an email from Hotmail on my PC, it does not delete on my BB.However, if I delete an email from my BB and select "mailbox & handheld", it is deleted from Hotmail on my PC.I have had the same Pearl 8110 on the same T-mobile package for more than 12 months.I have checked that wireless reconciliation is "on" in my BB email settings.Also, late today my BB has started truncating all my messages and not providing the "more" option or automatically loading the rest of the message.
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Dec 4, 2014
Is it possible to get a virus on ur phone? One of my friends texted me saying I sent out an email from my phone with a link in it saying something about a virus. My email is a hotmail address And I usually use it from my phone Now. there was only one friend who mentioned anything but I didn't ask around as I have many emails on my phone. Something I can do to get rid of this?
Info:
iPhone 5, iOS 8.1.1
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Jan 21, 2010
I had a Curve 8330 and had a problem with it sync-ing to my computer. Verizon sent me a new phone and it works fine. The only problem is that all of my old emails/texts are on the old device and I need them in my new device.Is there any way to download/sync the new device so that I get access to my old messages? Even if I could download/sync directly from hotmail.I would love to have my old BBMs too but that is definitely secondary.
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Feb 26, 2010
I brought a new Blackberry Curve 8520 recently (PIN No: XXXXXXX) from China from a branded Blackberry Showroom. And OH I almsot forgot Im taking my precious time and the added pain to write this post to get a resolution instead of a diplomatic happy go lucky and irresponsible answer saying that "We are very sorry that feature is yet not available" or "We are sorry to hear that we will do that in near future", I've heard lot of Sorry's and Apologies over this issue, so please don't feel sorry about that if your not really sorry!My problems described step by step:
A) Whenever I receive an email on my Hotmail which is successfully configured on my BB, if there is a filter to sort it into a predefined FOLDER, then BB fails to retrieve that email?
B) Its logical to sort your emails into folders if your getting tons of email and your business relies on that medium of communication?
C) This is a GLOBAL issue faced by every BB user? Oh Yes I already did some research on the BB Support Forums and everywhere else.
D) Since my Blackberry model is 8520 aka. SmartPhone which is an understatement? SmartPhone I mean come on ? Its a Dumb Phone that cant detect Email Folders!
C) I don't want to pile up my other emails by using a solution which youre about to say -> Forward your email to another email address Inbox! Or asking me to upgrade my Hotmail?
D) Gmail works perfectly under this scenario, ie. I also use Gmail thanks to my conscience I can successfully receive all emails even if they are sorted or filtered into Folders!
E) Should we urge to ask Uncle Billy to modify Hotmail so that this work on everyones BB? Sure that would be fun but I think he's too busy!
So, the Answer I can predict with my super powers is -> Either NONE you wont respond at all! or this post might get deleted because of the nature of this issue being over reacted upon or you will say "Sorry we are working on that since our Programmers, Technicians and Engineers goofed up big time, but hopefully we will be able to fix it in the next BB so you should throw this one as soon as a new one arrives and make another Dumb purchase of a Dumb Phone !
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Apr 12, 2012
Recently I have been unable to send messages from my Hotmail account on my BB Torch, the message initially appears to have sent OK then after a few seconds a red cross is displayed and the Message Status changes to General Failure.
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Nov 13, 2015
I have a gmail email as well as a hotmail email and it has just stopped syncing my hotmail emails even if I toggle sync and click sync now it will not work. Only way it will work is if I remove the account and add it again. Then it will work one time.. I've tried the troubleshooting from Google with no avail.
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Apr 23, 2012
I delete rubbish emails. And store important emails in my inbox/folders. Randomly, i'll notice emails disappear/delete.
Info:
iPhone 4S, iOS 5.1
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Jun 17, 2012
I cannot read the content in the emails in my hotmail accessed on my Iphone. I can see the sender name and subject line. This is a change from just two days ago. I've synced the phone and I've shut it off and restarted it.
Info:
iPhone 4S, iOS 5
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Apr 17, 2012
I have a BB Bold 9700 and am using it access my Hotmail emails.he issue I have is that when I send email from my BB using my hotmail account, these sent emails do not show up in my send box in my Hotmail (accessed through the computer). Is there a fix for this
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Jun 30, 2011
I have a Hotmail account which I use to send and receive emails on my Blackberry.
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Aug 16, 2011
I'm having a issues where my hotmail email were working fine for months no issues then on the 8 of august stopped. It was not long after I took the new UK update for my phone 4.4.20 I have not recieved any emails. I haven't changed any setting my battaries on 'Night - time saver', I have also tried forcing it to refresh it just sit there for ages getting nowhere.
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Jan 2, 2010
I added my hotmail account on my N900 but now it says that I have about 2000 unread emails.How can I easily mark all emails as read or get it to only receive new emails?
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Sep 8, 2015
I am trying to get my hotmail to work on new phone keeps saying authentication needed.
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Dec 20, 2011
I am having no luck trying to send any picture to someone using my Hotmail account. I can recieve any message fine and reply just with text but if i attatch any file (so far picture) it doesnt allow me.
I had to send a file through a MMS just so they could get it.
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Jul 3, 2011
I've just swapped a Bold for a Torch. I'm trying to sync my hotmail email account to it. I go to the set-up wizard as per usual and I'm told to "move my email accounts to receive emails to my new device" It tells me to insert my password, which I do. Message pops up saying the password has been verified. Then that's it. It just then has the option of returning to setup options. I go to my Messages folder and its tells me that no message services has been configured and it all starts again. My Facebook messages are in there but no hotmail.
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Jul 7, 2011
I have been receiving my work email to my phone now for years and all of a sudden it quit working. Can someone tell me what could be the problem? I have done the hard re-boot etc and nothing seems to be working.
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