BB Tour 9630 :: Save OS V4.7 When Upgrading To OS V5

May 11, 2010

Several members mentioned downgrading back to a previous OS level after upgrading to OS level 5 and experiencing problems. How do I save my current OS level 4.7.1 when I upgrade to v5 using Desktop Manager?

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BB Tour 9630 :: No Internet Or Email After Upgrading To 5.0?

Feb 3, 2010

I am on Telus. I upgraded through my Mac to 5.0.0.419. It ran fine and completed.however, while the phone works. I have no email and no internet connection.All my icons are there but will not connect to send. In the setup wizard it will not connect for email set up so I can not even send service books.

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BB Tour 9630 :: Cant Find Email Folder After Upgrading To .419?

Jan 17, 2010

Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.

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BB Tour 9630 :: Lost Convenience Key Function After Upgrading

Apr 30, 2010

I used to use the left convenience key to lock the device, but after upgrading to 5.0, that function has disappeared. The only way I can lock my device now is by pressing the top lock button, which only locks the keyboard. Am I missing something?

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BB Tour 9630 :: Get Phone Icon Back After Upgrading?

Mar 31, 2010

I have been trying to figure out how to get the phone icon back after upgrading to OS 5.0. I know I can do the same thing by pushing the green answer button but is it possible to get the icon back?

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BB Tour 9630 :: New User Seeking Helpful Hints For Verizon TOUR 9630

Jan 16, 2010

I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.

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BB Tour 9630 :: Curve 8530 / Tour 9630 / Which Is Preferable?

Jul 4, 2010

Which would you all prefer?

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BB Tour 9630 :: Curve Trackball In Tour 9630

Feb 8, 2010

Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?

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BB Tour 9630 :: 9630 Not Receiving Emails / Until Browser Is Opened

Feb 12, 2010

I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.

Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).

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BB Tour 9630 :: 9630 Vzw Use For Desktop Internet Access?

Jan 30, 2010

Is this possible if so how?

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BB Tour 9630 :: Sprint 9630 / Foreign SIM / No Data

May 30, 2010

I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.

I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.

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BB Tour 9630 :: Tour Is Typing Hlhlhl On Its Own - Buttons And Trackball Unresponsive

Jan 25, 2010

I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?

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BB Tour 9630 :: Replacement Tour Battery Draining Fast / Running Hot

Aug 2, 2010

This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)

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BB Tour 9630 :: Swapping A Bold 9650 Keyboard / Track Pad With Tour?

Aug 20, 2010

has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?

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BB Tour 9630 :: Tour Calendar Day View Entries In Future Date?

Jul 14, 2010

I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.

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BB Tour 9630 :: Tour Not Showing Up In Windows Explorer - Media Card

Mar 12, 2010

Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!

However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.

I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.

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BB Tour 9630 :: Missing Feature / Edit Folder On Tour Desktop

Feb 10, 2010

After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.

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BB Tour 9630 :: Alternative To Keyboard Lock Button On Tour?

Jun 9, 2010

I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!

And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!

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BB Tour 9630 :: Tour Loosing Signal And RIM Sent Software Update

Apr 26, 2010

My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.

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BB Tour 9630 :: How To Make Tour Reject All Phone Calls?

Jun 7, 2010

I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?

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BB Tour 9630 :: How To Find My Imei Number On My Tour Sprint

Mar 2, 2010

Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up

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BB Tour 9630 :: Stop Tour From Syncing Contacts To Outlook

Sep 2, 2010

I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?

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BB Tour 9630 :: Message Bubbles With Curve 8530 Not Tour

Jan 8, 2010

I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?

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BB Tour 9630 :: Need To Confirm Tour Key Lock / Standby Situation

May 19, 2010

I just upgraded from my old Curve 8330 to the Tour 9630, both on Verizon, and I couldn't be happier with my new device -- except for one thing. The Curve had a great "standby" function I could use at night, in which the phone would lock its keyboard and effectively shut down, but still be able to receive calls if one came in. This also saved lots of battery power. After hours' worth of mashing the top "lock" and "mute" buttons on the Tour, and searching through the internal menus, I can't seem to find a similar mode on my new phone.

First: If there's a thread about this already somewhere else, I beg your pardon; I'd be grateful for a link and I'll be on my way there. But if not, does anybody know whether some devices just do not have a standby mode anymore as part of OS 5, or whether there might be something wrong with my phone because its mute key won't activate standby mode?

The key lock button the top left works, but, at least on my Curve, the key lock and standby were two very different things -- I'd lock the keyboard when I put the phone in my pocket, but I'd put it on standby before bed every night. Does key-lock mode on the Tour replace standby?

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BB Tour 9630 :: Sprint Tour Not Reading SIM Phone Contacts

Aug 6, 2010

I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?

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BB Tour 9630 :: Tour Change Cdma Number Settings

Apr 5, 2010

I bought a unlocked sprint phone to work on my network (rogers) works fine, but when i go dial it shows the older persons number. I know i can turn this off to not show it but i want to change it. It can't be changed through general options. Im guessing its stored in the device with the last owners SPRINT CDMA settings. On a verizon i can do ##000000 but it doesn't work on sprint. Wipe security didn't erase it , Will JL_CMDER delete that??

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BB Tour 9630 :: Switching To Version - Tour Or 8530 - Trackball?

Apr 7, 2010

I'm switching to Verizon sometime this week and I can't decide between the Tour or the Curve 8520. I have always wanted the Tour but i'm skeptical because of the trackball issue that many people have had. Even though some people have said that the issue has been fixed in the newer brands people still complain... is it just because they don't clean it? Wifi isn't too big of a deal to me since i'll have 3G anyways. I know that the Bold 9650 comes out next month... but i can't wait that long for a new phone.

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BB Tour 9630 :: Tour Freezing Recently Noticed On Phone?

Jan 29, 2010

I have noticed my phone has been freezing a few times the past week or two and didn't think much of it until some friends with the tour complained about the exact same thing (Phone freezing randomly but just within the past week or two). Has anyone else noticed this?

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BB Tour 9630 :: Tour Stopped Charging On Seidio Dock?

May 10, 2010

So, I've had my Tour for around 8 to 9 months now. its worked pretty well overall. I put it in a Seidio innocase right when I got it and got the matching dock so I can charge it in the case.About 2 weeks ago, it just wouldn't charge on the dock anymore. I can plug it in, and it charges fine.Noone else I know has a Tour so I can't see if theirs will charge on my dock. I can only say that the dock hasn't left my end table in months, hasn't been dropped, and likely isn't the issue.Has anyone else had this happen on the Tour?I'm less than 1 yr with the Tour, but I've NEVER bought the insurance through Verizon. Do, I have ANY recourse here?I believe the last time I investigated the coverage, I understood that there was nearly no reason to have insurance becasue the phone has a year warranty from the manuf, but I must go through Verizon to do anything.I wanna have my ducks in a row before going forward.I also bought the phone on my Amex bluecash which extends my warranties up to an additional year, so if I can find documentation that the phone has a year warranty with RIM, then in another couple months I can make a claim on my AMEX, of course they would only cover what I paid for it which I believe was 100, or maybe 150 as far my card charges show.Not sure which way to go with this.If there is something I can take apart and fix inside, I'm not against attempting that but I dunno what it could be.

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BB Tour 9630 :: A Tour Running Ultimate Lock - How It Works

May 3, 2010

i have seen videos on Internet of a tour running ultimate lock and was just wondering how this works since you cant touch and slide to unlock.

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BB Tour 9630 :: Verizon Tour Recieving Double MMS Messages

Jun 10, 2010

So this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )

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