BB Torch :: Screen Get's Ruined When Try To Use The Keypad?
Jul 18, 2011
When I try to use the keypad on My torch 9800 the screen freezes and the icons go upside down. I have reset the phone and taken the battery out many times also it has the latest upgrade installed on it. what I can do to sort it?
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Oct 6, 2011
torch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
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Oct 8, 2012
Suddenly my touch screen AND keyboard are not responding. It has not been exposed to moisture.
Problems started yesterday. Touch screen started working eratically, then the keyboard stopped responding.
I've done the following with no success:
1) pulled battery and rebooted (multiple times)
2) ran backup from desktop, then reloaded the current OS (was already the latest version)
3) changed batteries
4) searched support communities for other ideas
Problem is I can't type my password into the phone and it's turned off phone service so I can't get calls. Touchpad works sporadically but only moves up and down, not side to side.
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Aug 9, 2012
My touch screen will not light up. However, I can see the keypad lighting up as well as the flashing light. What should I do? Is there any way to fix it? This started a few days ago....but then it appeared to fix itself. But now, the screen will not turn back on.
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Jul 3, 2012
I have a Blackberry Bold 9810 and the screen/keypad lock feature is always activating itself, even when I'm in the middle of sending a text or otherwise using the phone. Yesterday, it happened while I was talking on the phone and it cut off the call. I cannot find an option on my phone to turn this feature on/off. How can I fix this problem, because it is virtually making my phone unusable.
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Jul 21, 2012
I received my Razr Maxx just days after release and after my poor experience with the X2 I was ready for a change. Everything was fantastic until I updated my phone two days ago. As far as I can tell the update was designed to: Decrease battery life Change many of my settings (without warning) Slow down every action on the phone (I have had to give up on so many simple tasks) Make my picture gallery impossible to access (it takes approximately five years to load the thumbnails) Make things like applications and widgets more difficult to access ( really? No more long press on a home screen for access to widgets and apps?) Where the heck did my camera quick launch go on my home screen (I lock my phone with a PIN; and by the way what the heck is up with the giant '0' button on my PIN pad?) Did I mention slow down everything?? If I am listening to music I can't turn my phone to vibrate or even adjust the ringer volume without going into my settings, plus the music widget covers the entire top of the lock screen where the volume controls live.
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Aug 16, 2010
I need to pop mine out and exchange it for one at the store and no one knows how to.
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Apr 11, 2012
I purchased a blackberry torch 9810 in Dubai from a Vodafone shop at the airport (brand new), I have had it for about 2 weeks and my keypad seems to stop working when it feels like it, it is usually the "ALT" and "n" key, I currently live in South Africa, where I can take my phone to be repaired? Should it still be under warranty even if I purchased it abroad?
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Jan 15, 2012
my keypad has stopped working on my torch 9800 and need a phone number for customer services.
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Jul 1, 2012
My keypad and the buttons on the main screen of my torch are not working, the touchscreen works fine!
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Jul 19, 2011
How do I lock the numbers on the keypad?
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May 25, 2012
I have a Torch 9850. I don't want to hear the keypad when I dial. How can I turn it off when I dial? I don't want to have to turn off the ringtone to do this.
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Aug 4, 2011
I have the Black Berry Torch... The phone is the best and working great. But this morning it decides that I cannot use the slide keypad anymore. Only can make use of the touch screen keypad.
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Sep 11, 2011
My phone (bought in Jan 2011) has stopped showing the touch keypad and the plandscape view when tilted.
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Jun 14, 2011
my blackberry has just decided that non of the key pad or buttons are going to work but touch still works if i restore it back to factory settings will this sort the problem out also how do i get the phone back to factory settings?
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Apr 25, 2012
the phone gets hang and key pad & trackball doesnt work at times ... whnever i receive a call... i need slide the bar up down to answer the phone... But all of sudden it functions well and again hangs on & while... i tried upgrdaing the version... but seems nothing working out I tried many times removing the battery and fixing it back... But problem remains the same...!
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Mar 7, 2011
I have a problem with my 9800 keypad, when I slide my finger up the keypad immediately shut down and all keys, buttons, and trackpad are disable. when slide down I can use other buttons, trackpad but keypad.
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Mar 25, 2011
I keep my phone in a leather flip case and when it's in my pocket, the torch button (space bar) key gets pressed causing the flash to come on.I don't know why this is as I always keep my phone locked and no other keys seem to work when it's locked.
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Mar 19, 2012
Is there anyway to remove or change the language button when you bring up the keypad? i find it very annoying and unnecessary being there !! always bumping it and changing the language.
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Jul 19, 2011
I picked up my phone three days ago to find it had turned itself off, it had only been in my bag and then next to me on the floor. I turned it on to find that it turned on in safe mode. I took out the battery to reboot it in normal mode, and from then on none of the keypad buttons work. It is also still in safe mode. The touchscreen does work, but nothing else. I have taken out the battery multiple times to try and fix it but it doesn't work.
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Nov 27, 2011
I am having trouble typing the letter n. When I type an email or text the letter n does not always respond. It is a fault that will not resolve itself. What do I do? The phone is not a year old yet.
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Jan 15, 2010
I was just wondering why my Nokia N97 mini has a QWERTZ keypad and not a QWERTY keypad.It's a RM-555. I don't understand, the Y and Z keys have swapped places, doesn't make sense to me!
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Apr 19, 2012
The screen goes black after the backlight comes on but the light does not return. Everything is functioning like I get notifications, I receive calls and bbm's but the thing is I can't check them because the screen is black. There is static as well at the top but it it is black and blurry, sometimes I could see the name of the service provider as well as the battery icon.What would work sometimes is if I do a battery pull but that is rare. Also if I lock the screen then wait a while and then press any button between the end call and receive it would come back on. But that is becoming rare as well. The system on the phone is full functional but its the screen that stays black.Sometimes if I'm lucky it would go away and I would be able to use the screen. But when that happens I would have to constantly be pressing a button to keep the phone active so it does not go on backlight setting from inactivity. U can imagine how annoying that is huh?
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Mar 13, 2012
I just did the software updgrade, and ever since when I answer a phone call OR when I make a call, the normal "menu" screen pops up, but immediately goes to the keypad. Sometimes I don't even see the "menu". I've tried checking settings, but it doesn't have an option to change it at all.
Any suggestions?
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Aug 9, 2010
I am thinking about customizing my 9700 when I am able to afford it. Though if I do, I won't get a case gor it cause then you wouldn't be able to see it. At the very least, I would like some good screen protectors and a different colored LED keypad. Which supplier should I look at for these parts? I have read some bad stories about TrueSupplier so I am quite leary about them.
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Nov 28, 2011
I keypad lock my bold 9780 phone and the screen goes dark, as it should, and the keys are locked. Then after about 30 seconds the phone unlocks itself and the screen turns on.
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Jul 6, 2011
i have a bb curve 9300 and its randomly stopped working. The screen wont turn on and it just black, but when i turn it on the red lights comes on and the keypad light, so the phone is clearly on. I thought it was a problem with the actual screen so i got new one and got it put it instead of the old one. this did not fix the problem and the screen still will not turn on.
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Jun 1, 2015
This is very annoying as i have to close the key pad every time i want to proceed to do anything else. repeated search of settings has been unsuccessful.
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Apr 22, 2011
This is my first posting and I hope someone can help. I have a curve 8520. I recently upgraded the software to v5.0.0.681. After the reboot the screen icon for locking the keypad has disappeared. How can I get it back?
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Jan 31, 2011
When I make or receive a call and am talking on the phone, two things can happen:-
1) The keypad disappears which means if I want to end the call I need to press 'phone' to get the keypad up again to then end the call.
2) The phone locks while I am talking (but am still able to carry on the conversation). Therefore I need to unlock and then press phone to make sure I've ended a call.
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Jul 13, 2011
Is there anyway of placing the phone keypad button on the main screen, instead of pressing phone and so on???
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