I have a problem with my 9800 keypad, when I slide my finger up the keypad immediately shut down and all keys, buttons, and trackpad are disable. when slide down I can use other buttons, trackpad but keypad.
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my keypad has stopped working on my torch 9800 and need a phone number for customer services.
View 1 Replies View RelatedI need to pop mine out and exchange it for one at the store and no one knows how to.
View 8 Replies View RelatedAnyone know how to disable 3G and just use EDGE?
View 7 Replies View RelatedHas anyone found a way to disable the "Manage Connections" hot spot at the top of the screen? I keep hitting it accidentally. I know I can just lock it so it is not tragic, I am just wondering.
View 5 Replies View RelatedMy keypad and the buttons on the main screen of my torch are not working, the touchscreen works fine!
View 3 Replies View Relatedtorch 9800 keypad and touchscreen will not work and the phone is stuck in safe mode.
View 1 Replies View Relatedthe phone gets hang and key pad & trackball doesnt work at times ... whnever i receive a call... i need slide the bar up down to answer the phone... But all of sudden it functions well and again hangs on & while... i tried upgrdaing the version... but seems nothing working out I tried many times removing the battery and fixing it back... But problem remains the same...!
View 1 Replies View RelatedI picked up my phone three days ago to find it had turned itself off, it had only been in my bag and then next to me on the floor. I turned it on to find that it turned on in safe mode. I took out the battery to reboot it in normal mode, and from then on none of the keypad buttons work. It is also still in safe mode. The touchscreen does work, but nothing else. I have taken out the battery multiple times to try and fix it but it doesn't work.
View 1 Replies View RelatedAnyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
my 9800 was on vodafone but i got it unlocked so i put my orange sim into it, texts seem to work, not tried calls or emails yet but my bbm wont work, just comes up with little red clock
View 5 Replies View RelatedMy BBM is not working. I try to add people by scanning their barcode in and it says that they are pending. But when I ask people if they got the invite they don't. I try to add people by putting in their PINs and it does the same. They try to add me and it says that I'm pending but I didn't get the invite.
View 6 Replies View RelatedI have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.
View 2 Replies View RelatedAfter updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.
View 2 Replies View RelatedEver since I downloaded the latest version of the Facebook for Blackberry app through App World, I get the following error message: "Unable to connect to the Facebook server (1400)". I have tried numerous times to pull the battery as well as uninstall / re-install the app and no luck. I also tried to download the app via the web, but still have the same problem.
View 1 Replies View RelatedMy BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?
View 1 Replies View Relatedi walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..
View 1 Replies View RelatedAll of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.
View 1 Replies View RelatedJust got a bb torch 9800. Had it unlocked as it was thru bell and my server is Rogers. I am able to get online and text. I can also use the phone for calls (uconnect works) the only issue I think I have is that I can not bbm or social network (facebook and email). When I check the service status it says bbis and bbes not connected.
View 4 Replies View RelatedI have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.
View 1 Replies View RelatedI was using my Facebook app on my device up until last week without any problems, until one day it just seemed to crash :/ I uninstalled the app with the intention of reinstalling it to see if this would help, or even see if an upgrade was available.However, it wont let me reinstall the app, and when I try to reinstall through my browser, it says that my device doesn't support it! Finding using Facebook on the browser all the time really slow and annoying so would really like some help as to how to get my app back and working again!
View 1 Replies View RelatedTrying to fix my trackpad issue for bb torch 9800..just had it since a month and trackpad not working at all.can anyone help please? do you think it has a link with my bundle which is now still 6.0 - 2475 one.
View 1 Replies View RelatedI have had my phone for one week and it hasent worked at all.I try to take a pic and it jus freezes and then the camera sound happens seconds later and it doesnt save the pic.I have tried to reboot phone and batt pulls and this works for one pic then returns to the freezing, I have the most updated OS and I am stuck.
View 4 Replies View Relatedi am not able to open my PDF document on my Blackberry 9800
View 3 Replies View RelatedI have purchased Blackberry 9800 torch few months back. I paid around Rs.33,600 / - for the handset. From the time i bought i had problems with thehandset. It was keep getting stuck. I had given it to service center inbangalore. They did some resetting. But again it continued. Its keep gettingstuck and i have to remove the battery and refix the battery again. By keepdoing this, my back pannel has become loose. Now my handset speaker is notworking. My ring tone is not working. I gave it to the service center andthey said its speaker has spoiled. They made me wait for hours. They are asking for the handset for8 to 10 days for the repair. They asked me to take the back up of my files.Now im trying to download the desktop software to take the handset back up.But desktop software is not getting downloaded. I have tried with threecomputers. But it is not getting downlaoded with any of these computers. iam sick and tiered of it. Therez no online support or some custome care tosupport me. I dont have the stand by hand set for 10 days. Im not able totake the back ups. I have somany important data's in my handset. I amwasting my time trying to download the desktop softwareI dont want this phone. Kindly give my money back. i paid Rs.33,600 / - forthe blackberry 9800 torch. i dont want it to get it repaired. It is not evena year old. I want my money back.
View 1 Replies View RelatedI have connected my tourch to Blackberry enterprise server and i have remove from BES server. still i can not run Blackberry protect, its still identify my BB is connected with enterprise server.I have done complete wipe and also removed the blackberry IT policy as per the instractuioin from below linkhttp://btsc.webapps.blackberry.com/btsc/search.do?d=displayKC&docType=kc&externalId=KB14202does anyone has any other solution.
View 2 Replies View RelatedI had to exchage my Torch yesterday....due to constant reboots and buttons getting loose.But now I can't get my BIS email (att.blackberry.net) working. I called AT&T and was on the phone for like 2 hours and they were clueless. Has anyone had this same problem or know how to get it working without creating a new email.
View 9 Replies View RelatedI have apps that work over 3G when wifi is off, so I have to have a working data plan right?Exchanged phones about 3 hours ago. I received the messages from AT&T about the device being registered. Everything seems to work.
View 9 Replies View RelatedI'm on my second Torch in 3 days. My touch screen stops working. my second phone is now having the same issue after 8hrs of having it. I have tried removing my protective privacy screen and still no dice. Is anyone else having this issue. I love the phone, but am thinking of switching to the Bold or iPhone since I have not had a reliable phone yet.
View 8 Replies View RelatedI have set numerous calendar message reminders and none of them sound at the required time. I have made sure all profiles are set to sound the alert.
View 2 Replies View RelatedWhen I slide my BB Torch 9800 screen its display doesn't work properly. Green colours appear on the screen making visibility very poor. The screen however work fine when it is closed
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