BB Torch 9800 :: Browser Not Working On New Phone
Aug 24, 2010
I have apps that work over 3G when wifi is off, so I have to have a working data plan right?Exchanged phones about 3 hours ago. I received the messages from AT&T about the device being registered. Everything seems to work.
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Sep 4, 2010
Is there a known problem with the browser spacebar shortcut not working?
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Aug 23, 2010
When I had my 8310 curve there were a crapload of options in the brower settings and one of them was to select which type of brower it viewed the webpage as, (blackberry, IE, etc.)
anyways, I'd like to know if this option still exists, because I'm trying to access a mobile website but its coming up as the full website. When I tried putting an m. in front of the website it didnt work so I'm not sure how to access it.
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Aug 3, 2010
Did I see that right? If so that sux. There are a lot of times I want to see the full version of websites not the web version.Maybe I am just stupid and didn't understand what I saw or how it works, but on my 9000 I can change the browser identification to say Firefox and get the full web page to load.
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Oct 24, 2011
Torch 9800. Browser won't open. Also if I select a hyperlink, the browser won't open either. I have tried rebooting the device but did not have any luck.
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Aug 13, 2010
I just purchased the 9800 and I need to change my default browser. On the 9700 you can go to Settings/Options/Advanced Options/Browser and then change the default browser settings.
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Aug 21, 2010
Has anyone been able to add RSS feeds from the browser. The documentation claims you can, by going to the site that has RSS on it and hitting the menu button, then hitting Page Action.No such Page Action option is in my browser.
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Aug 16, 2010
I have a huge problem, I tried downloading a couple of paid apps...(Yes I paid for them) and when I go to the download link, which is an OTA link. I get this message "This page is only for OTA downloads using BlackBerry Browser, and it seems you are using some other browser." Is there anyway to fix this like change the identity of the browser, if so Please Help I will appreciate it.
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Jun 8, 2011
My BB torch 9800 browser gets closed automatically as I enter text in field for facebook or twitter. Also, the text field gets blue and i can only enter text upto certain characters not even a complete line and browser gets closed.
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Nov 10, 2011
how to access hotspot browser for blackberry torch 9800?
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Jan 18, 2012
How do I change my browser on my torch 9800 to internet explorer?
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Jan 2, 2012
I am now on my 3rd replacement Torch 9800 with Orange. When browsing on the mobile network the browser keeps jamming. The only way to reset the phone is to pull the battery. Typically I have to reset the phone at least 4 times a day. I have now got the App QuickPull which enables a soft reset without pulling the battery.
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Jun 25, 2011
I had many blackberry before my new torch 9800 and it is working good but now i couldn't connect/browser to internet efen though my blackberry messagener is working good.This is the message i always received during trying to open internet : "unable to connect to internet,please try again letter.If the problem persist please contact your service provider."
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Aug 14, 2010
I'm having a problem with my home wireless network and my Blackberry Torch. My phone is able to locate and connect to my home wireless network, but when I attempt to browse the internet, I get the following message: "Unable to connect to the internet, please try again later. If the problem persists please contact your service provider My internet and wireless network are working fine. I connected my desktop computer to the wireless network and browsed the internet without issue, my wife's phone (iPhone4) works without problem on the wifi network, and I checked with my internet service provider- they see no problems as well.On a hunch, I drove down to a local Starbucks to find a wifi hotspot. I found one, connected to it, and browsed the internet without any error messages. So now it appears that when I connect to a free wifi hotspot everything's fine but with my home network I get the error message above. The only thing I changed was the network.
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Mar 13, 2012
i had a blackberry torch 9800 which i backed up to the blackberry desktop then it was sent away for a repair and they replaced it with anew 9800 i have tried to recover everything from the desktop but it says i need the old blackberry first?
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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Aug 19, 2010
How do i view the full version of a webpage when it automatically redirects me to the mobile version? Example: when I go to www.nascar.com it automatically takes me to m.nascar.com . I read somewhere that there was an option or easy way to do this.
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Aug 28, 2010
I was running a few tests to see check speed of my browser on my home network over ATT. When I disable the Mobile Network and enable wifi to my home network, I get an error in my browser "You are not currently in an area that can handle data communication".
I connected successfully to my home network as shown by status on top of home screen. Is there another setting I need to select to 'force" use of my home network? I used to have this in my BOLD settings under browser options, but from what I read the connection switch is supposed to happen automatically on the Torch browser.
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Dec 7, 2011
my 9800 was on vodafone but i got it unlocked so i put my orange sim into it, texts seem to work, not tried calls or emails yet but my bbm wont work, just comes up with little red clock
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Jun 5, 2012
My BBM is not working. I try to add people by scanning their barcode in and it says that they are pending. But when I ask people if they got the invite they don't. I try to add people by putting in their PINs and it does the same. They try to add me and it says that I'm pending but I didn't get the invite.
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Jan 10, 2012
I have a Torch 9800 with OS 6. I have noticed that my phone is not getting any of the emails from my five email accounts. I went through deleted them all and readded them and it was telling me there was a problem connecting to the server. I have plugged my phone in and made sure everything is up to date, pulled the battery and resent the regestured with my wireless network.
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Nov 6, 2011
After updating the software on my 9800 I haven't been able to set up my email account again, every time I try it freezes up for a while and then I get a message saying "Unable to open email set-up application. Contact your wireless service provider." I never had this problem before I updated the software, I used to receive my emails to my BB.
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Apr 26, 2012
Ever since I downloaded the latest version of the Facebook for Blackberry app through App World, I get the following error message: "Unable to connect to the Facebook server (1400)". I have tried numerous times to pull the battery as well as uninstall / re-install the app and no luck. I also tried to download the app via the web, but still have the same problem.
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Jan 16, 2012
My BB Torch 9800 is not working! I can't even get the original JVM error to come up now - only reboot. I can't function without it. (I'm running OS6, bundle 2647) I chatted w/AT&T, but they directed me back to Blackberry.I have tried soft reboot, hard reboot, restoring from desktop software, re-downloading BBSAK to wipeout & reload OS6, but my phone will not even show as connected so desktop software & BBSAK will not recognize my device. After removing the battery, the red LED light comes on, the screen lights up, but the bar at startup wont even get 25% across now before it shuts down & restarts again. What can I do to get my BB Torch to reboot?
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Jan 15, 2012
my keypad has stopped working on my torch 9800 and need a phone number for customer services.
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Oct 23, 2012
i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..
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Feb 16, 2012
All of a sudden my trackpad on my 9800 just stopped working and I don't know why iv tried to change the sensitivity but nothing happened.
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Nov 26, 2011
Just got a bb torch 9800. Had it unlocked as it was thru bell and my server is Rogers. I am able to get online and text. I can also use the phone for calls (uconnect works) the only issue I think I have is that I can not bbm or social network (facebook and email). When I check the service status it says bbis and bbes not connected.
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Sep 18, 2012
I have changed the SIM of my torch that doesnt have data service currently. I am trying to connect to internet through Wi -FI, but it is showing connection error.
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