I've had my torch for almost 3 months and the first month was fine but after that, the trackpad started to go haywire. Everytime i try to move it, no matter what the sensitivity is, it always moves everywhere. The trackpad goes crazy. Everytime i try to type it scrolls up in the conversation. Sometimes when i type it gives me random special characters. What's wierd is that it only happens when im outside in broad day light. It works fine when im inside a house or building, and when it;s night time.
1. images are not automatically appearing (need to click get images) 2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
i bought a new torch 9860 with OS7. when i try to open any flash video from facebook, it doesn;t open and says my phone doesnot support this. on adobe site, there is no flash player available for blackberry os7.
My touch screen stopped working only when the Torch is slid open. The track pad still works and can use the menu to navigate but what a pain. This started three days ago. Phone is 17 months old. Is this a setting?
I think my title says it all, I've tried battery pulls and nothing helped. Is this just a hardware problem? Do I just need to return is or is there anything else I could try?
I have been using my blackberry torch for a couple of months now and suddenly today I have stopped getting emails and I keep getting a message saying blackberry user authentication required. When I enter my password I get message unable to log in. I have verified my password on the lap top, taken out the battery and the sim and reset and still same message. Internet working ok.
I have a Torch 6.0 Bundle 695 (v6.0.0.246 Platform 6.4.0.105). I've noticed for the past 2 months whenever I'm connected to 3G and wifi things are working well, bbms, ineternet, etc. When I leave the wifi area and am just on 3G nothing works. Internet gives me an error message about unable to connect and bbms will not send. The only fix I've found to this was to turn the 3G off and then back on and problem solved. This is happening all the time almost like 3G is not kicking in after I leave a wifi area. I've called my provider and they said pull the battery and if that doesn't work it's the phone . However, everyone in my department has the same model of torch and we're all having this issue at work and home switching between wifi and 3G without issue. It used to work fine.
I just arrived in Germany for a vacation. When I arrived in my room, I connected my Torch to the wifi and was able to use all my data functions. At this time, I had turned off the mobile network, and was strictly using wifi.
This afternoon I picked up a German SIM card and activated it on my phone.Now I cannot use my bbm or facebook, even if I turn mobile network on, or my original SIM card.
Lately I´ve been having a problem with BBM but only with one of my friends. She sends me messages that I don't receive and I send her messages that she doesn't receive.My messages appears like if they have been delivered, but not read. However, she doesn't receive them.It work fine with all my other contacts.What should I do?
When i try to use my camera i get the message (Could not start the camera. Close other applications and try operning the camera again). I stopped all applications and it still does not work, I also deleted all downloaded apps and it still does not work. I am running 7.1 Bundle 1737 (v7.1.0.580, Platform 5.1.0.429). I upgraded the OS same time back and the camera was working fine so I don't think that its the OS.
I recently got a BB Torch 9860 phone. However the convenience key is not working. No matter to what option I set it to, it doesn't work. The default Camera also doesn't work. I have enabled the keytones on my phone. I hear the keytone whenever I press the convenience key. But nothing happens. My phone's running BB OS 7.0 bundle 2395.
I am trying to trouble shoot a Blackberry Torch (9800). The trackpad stopped working and I am unable to get it working again. Did all the usual, rebooted, removed battery, etc.
I've done a update in my app would and when I went back on to 'bbm' it's saying ' cannot set up BBM, A temporary BBM server error has occurred' I've got wifi connected but its n still not working, bbm is still working since I'm getting messages to my phone but I can't see it since the screen is coming up saying its not connecting.
i bought a new housing for my phone and followed directions exactly but now that my phone is reassembled my touchscreen is not woking and when i make a call they can hear me but i don't hear them any suggestions
I'm having some issues with the Torch trackpad. It is EXTREMELY slow to scroll up or down in the browser. More slow up than down. Sometimes it's responsive, sometimes it's not. Also somtimes when I'm scrolling, it will just stop randomly. Annyone else having issues using their Torch trackpad scrolling vertically? Any tips to make it better?
My caller ID isn't working for incoming calls from my contact list. It did work at one time and possibly I changed a setting somewhere but I'm not able to backtrack my steps. When I initiate the call any picture I have for that contact shows but not when the call is coming in.
My facebook application does not work on my phone. I used to use my phone in canada with bell, but now i am living in the uk on a different provider. I went to them to ask why it wasnt working and if they could fix it. we tried everything and it still didnt work. The employee told me that the facebook widget was still attached to my old provider and that i would need to call them to have them remove me..
I found how to get BIS, but it's saying I need to register or activate my phone. I did the whole thing of finding the host routing table, but nothing is sent.
I have set up a BB Id using using my laptop and have received a mail from BB validating the same. I have also tried login in from my laptop and it works.However, when I try to log in using my BB Id and password from my phone it is giving an error message 'The user name and password provided do not correspond to a valid blackberry ID'.
I was able to synch to my Torch last week. I was going to update my wife's Torch. However, the Blackberry desktop which was the latest one downloaded from the Blackberry website. I did have the latest OS version on my phone and my phone is now not being detected either. I tried everything from a clean install of the desktop software to taking the battery out to restarting the laptop to trying to update the drivers via the control panel. The laptop is using Vista with SP2.
the cam and video stopped working...the cam icon is disabled. it's just a black screen. the error says..cam cannot be opened..others apps are open..close other apps and try opening d cam again...i have restarted my phone how many times but still it's no use...i had the bb torch for almost 2months until the cam and video stopped working