BB Torch :: Camera Use Shuts Down?
Aug 20, 2010
So besides this miserable email issue (by the way, my emails having been comign through instantly for months now. I'll get like 12 at once then none for hours but I digress....). I just tried to take a picture with my lovely Torch and when I hit the "take" button it completely shuts down my phone. In order to turn it back on, I have to do a battery pull. I've tried it twice and both times, it turns the phone off. I was taking pictures earlier today just fine...
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Oct 11, 2012
Recently, whenever I use the camera on my Torch 9800, the entire phone shuts down. I have to remove the battery and reboot.
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Jun 4, 2012
The camera worked fine for several pictures. The camera opens but any time I want to take the picture it shuts down. Sufficient memory available to save the pictures.
Info:
iPhone 3G, iOS 3.0
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Mar 31, 2010
I ordered a blackberry from ebay (ordered several phones before with no issues) and I can't figure out what's going on. First, I had to figure out how to turn the radio back on as it was off when I got it. Now every time I click "camera" the phone shuts completely off and restarts! Tried two different batteries, on and off the charger, with and without microSD card. Any ideas?
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Jun 8, 2012
I have this problem for the last week, everytime i try to open my camera app, it stands for a second showing me a pixelate screen, than Boom, the iphone shuts down
Even if i try to open with Instagram of Powercam or any app who uses camera, it still crashes, I have iOS 5.1 and firmware 2.0.10
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Info:
iPhone 4S, iOS 5.1, White(and proud)
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Apr 29, 2011
Camera not work it shuts off and says close all apps, so I need instruction on changing the camera.
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Nov 23, 2010
I just send my w200i to be fixed there was something wrong with the flex and now that I have it back the camera doesn't seem to work you click into it and it just shuts down.
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Jan 2, 2011
My wife's x10 mini is having issue with it's camera button or icon. Whenever the camera icon is tapped or camera button is pressed, it will turn off the phone. After the manually turning On the phone again, it will work again including the camera icon or button. But, after a while, it will be like that again, especially when the camera is not used for a while. The phone have been updated with latest software using SE PC Companion. I even tried to use repair to update it again. Same problem.
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Aug 13, 2015
Is that normal? I'd think that Google can just disable the camera when battery is low, instead of forcibly shutting down the phone.
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Dec 3, 2014
The camera does not work on my sons iPhone 5s, operating system is iOS 7. He has never updated it. No picture on show up on screen, buttons do not function. Phone gets hot then shuts down on occasion as a result.
Info:
iPhone 5s, iOS 7
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Sep 3, 2010
I have a brand new Torch and it keeps shutting down. I have tried taking the battery out but it still won't power up.
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Jun 16, 2011
the display screen on my torch 9800 shuts off and then turns on again it never dims
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Aug 6, 2012
My Torch randomly shuts off, I can send three to four text messages and it shuts off; cannot take any pictures with camera and it shuts off; browse internet for a few minutes and it shuts off...the list goes on. In order for the phone to come back on the battery has to be pulled or I have to plug phone into charger.
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Sep 12, 2010
I am new to BB and have had the Torch for 2 weeks.Today, while on the phone, my call has been interrupted by an update.The call is dropped and the phone shuts off to complete an update.Is this normal? Do I need to change some of the options?
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Aug 21, 2012
I got a blackberry torch 2 months ago at first it took pictures fine and it saved to the media folder. I do not have a memory card in the phone and there is no pictures on and only 9 songs so it cannot be the memory that is causing this problem.When I take a picture it shows at the bottom of the screen but it does not save to the phone as well as when I bluetooth music it downloads and shows download complete but when I check the music folder it does'nt appear.I have tried inserting a memory card but the items on the memory card does not appear on the phone.
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Dec 18, 2010
I have had my bb torch over 6 months now and every now and again my camera stops working. Up until now I have been able to do a hard reboot and it works, but this time it is also affecting my video camera.My camera all I'm getting is a blank screen - nothing is working.And the video camera I'm getting a colourful screen with a black line in the middle.
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Aug 30, 2010
So I have a few pics I took with the Torch and I have some wallpapers that I added to the device. Sometimes you can see them in the preview area but when you click on them you get a weird icon that looks like a wheel. Sometimes even in the preview area you cannot see the pic at all.Still on the official OS that came with the phone. Does anyone know what the problem is? I recently swapped out to a larger memory card but I had the problem on both cards.
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Sep 16, 2010
I assume since I can't find it, there's no way to turn the feature OFF? I find it highly annoying to make noises when there's really no shutter action. I searched and couldn't find anything on the topic.
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Jun 23, 2011
When I start the camera in my torch 9800, appear a black screen and after a minute, appear a message "Could not start the camera. close other applications and try opening the camera again" and my camera doesn't work.If I start the camera in video mode, works fine!
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Jul 14, 2011
I've taken precisely 3 pictures and 4 v short vids and the use of the camera isn't an option any more in either mode. It comes up with the message 'another application is using the camera at the moment' or words to that effect. Can't see anything that could be so I suspect the papperazzi are hiding out in my phone.
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Dec 29, 2011
when trying to use camera, this message appears: 'could not start the camera close other applications and try opening the camera again'.However, no other application is open. I tried to reboot and the same message appears.
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Sep 12, 2012
When i try to use my camera i get the message (Could not start the camera. Close other applications and try operning the camera again). I stopped all applications and it still does not work, I also deleted all downloaded apps and it still does not work. I am running 7.1 Bundle 1737 (v7.1.0.580, Platform 5.1.0.429). I upgraded the OS same time back and the camera was working fine so I don't think that its the OS.
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Oct 29, 2011
The camera will not come on...everything else works...How do I fix this?
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Feb 13, 2011
my camera won't take photos it goes on the camera screen but wen I press the button to take the picture nothing happens?
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Jun 17, 2011
I only got my BB Torch 9800 on thursday and I was able to take one picture.
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Apr 18, 2011
My camera is not working. When I click to take pictures, either using the touchscreen or convenience key, only the flash appears or the red light but no picture is being taken. Twas working fine all these days
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Mar 8, 2012
My phone can't save pictures I take it only freezes like it took the picture but when I check the camera folders there is no picture saved?
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Nov 6, 2011
Took a pic with my torch and it needed a flash..the flash will not turn off...Shut down the Phone and it remains on - only way to turn it off is to remove battery...Also on my keybad the Z will type a Y and the Y will type a Z...
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Sep 23, 2011
So I've had my phone since May. Today I noticed that the camera seemed to have slipped down so whenever I take a picture there's a big black blur at the top. The rest of the picture is fine. What can I do to fix this?
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Dec 9, 2012
Camera will not capture images. Purely states 'unable to capture image'. Video camera comes up with coloured lines, no image. Reasonably new handset, have tried rebooting and clearing down all apps.
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Apr 14, 2011
I am unable to view or find my pictures taken with the camera. Have gone through the user manuals and no luck at all. Media -> Pictures -> Camera Pictures -> This folder is emty and I am unable to import any pictures.
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