BB Device Software :: Sending Email Fails From Outlook Based Account / Others Work Fine
Mar 10, 2010
blackberry9700....Email worked fine until I had to reset my password for my work account, now I can receive email via the blackberry from this account but cannot send. Send fails with "contains an invalid email address". My service provider and RIM have not been able to figure this out so far. Email account is not full, can access from a pc and send/receive. so problem is specific to the bb system. I have read where others have had this issue, and that plain txt messages work (they do not for me) and also that you can delete the message body of the original in the reply and that works (kludgy at best) but I cant seem to delete the body of the message in the reply.
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Mar 10, 2010
Blackberry9700. Email worked fine until I had to reset my password for my work account, now I can receive email via the blackberry from this account but cannot send. Send fails with "contains an invalid email address". My service provider and RIM have not been able to figure this out so far. Email account is not full, can access from a pc and send/receive. So problem is specific to the bb system.
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Jul 19, 2010
I can only get incoming emails.I want to sync all folders (and be able to access sent emails on my bb), and have the sent emails show up on the computer also. The email account is a web-based email (roadrunner.com), and I am not using BES.
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Jan 29, 2010
Is it normal for email not to go to BB ever when outlook open on pop3?
Also my wireless sync is turned on but does not seem to work....
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Aug 18, 2010
I observed about four days ago that yahoo email accounts fails to login to nokia messaging account. I tried it both on phone directly and also login to my nokia messaging account to confirm it but to no avail. The message error that pop up was unable to login try again. I don't know if anyone is expriencing this problem; if so and have resolved it kindly let me know.
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Sep 12, 2012
It's a couple of days that my newest 808 PureView fails to set up email accounts via the "Nokia Mail" option.
I choose the "other" email option to set up my university email, and after putting all the account information and settings, I get this error message:
"Cannot enable the mail service that allows you to fully experience your favorite providers because connection to the mail server is not possible with the settings provided.
Select 'Next' to set up mailbox without this service. You can attempt to connect to the server by adjusting the mailbox settings later."
I have noticed several other posts about this here and in other forums, but I didn't find any solutions. (I saw a post about setting the date/time correctly, which is correct in my case, and to not use Wi-Fi, which I tried as well, but the problem is still there).
I was able to easily setup my emails on my previous 808 phones and my N8 and other Symbian phones.
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May 22, 2010
my AOL email account keeps sending me emails although i have deleted the app and the service books! and the BIS thing wont work either!
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Mar 21, 2011
I'm trying to send email from Outlook using Blackberry Desktop V6.2010 - Mobil Internet and connecting to the internet via Blackberry Curve and the email will not send or receive (within Outlook). It stays in the outbox and does not send. Are there any special settings that I need to change to make this work.I am connected to the internet and can brouse various web sites so I'm not sure why email will not send
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Dec 10, 2011
my .me email account fails to work for a few hours. The phone is set to check my emails every 15 minutes, and when the failure happens I get the yellow triangle and the message that the account name or password is incorrect. If I just wait for anything from one to six hours it starts updating again. All this time my aol accounts & gmail accounts sync fine. Does not matter if I am in one place for this time, or travelling and so passing through many different cells. The failure can happen any time of day or night. During these times my .me account is accessible via my laptop & ipod Touch.
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Mar 10, 2010
You've probably all been asked this loads and I've read some forums posts and tried software but ive not been able to find a solution or answer.Basically Ive just got myself a Storm2 and was told by my provider that I could sync my emails from outlook to my device and back like a windows mobile device. As ive found out this isnt the case, I really like the phone and dont want to hand it back over to swap for another device but if I dont find a solution then I wont have a choice.My question is, is there any software available that will sync my device to my computer the same as a WM device does through activesync?I have tried Astrasync and Notifysync both which throw errors up and dont work
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Feb 23, 2010
I have a Bold 9700.I am unable to access my work Outlook Account.I have followed the BlackBerry Internet Service site guidance and manually entered the information related to the outlook account and still I can not get access.Am I missing some kind of software that will allow be to access outlook accounts?
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Sep 28, 2010
My new xperia x10 is not sending emails from my private email account? I have a business e-mail address. What settings do I need to be on for out going? It receives but does not send! I have managed to sort hotmail send and receive but not others. There is not error messeges but it does not send emails.
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Aug 22, 2014
Using an iPhone 5s, I took a photo and sent it to one of my contacts. I have several email accounts and the default one is my gmail account. When I selected the photo and chose to email it, the sending email account in the new email message was my gmail account. However, as soon as I selected the recipient, the sending email account changed to my outlook.com instead of the gmail one. I didn't realize this at the time so when I sent the photo, it sent using my outlook.com account instead of the gmail. I use the outlook.com account more for work related emails, so I don't want personal email messages to go through that account. I've been able to replicate this sending email account switching for this particular recipient both on my iPhone and on my iPad mini.Â
I've run into a similar situation when using Mac Mail on my MacBook - new emails are sent as from my Outlook.com account instead of the default gmail account. However, I've not been able to identify a particular reason for this. In the Mac Mail Preferences, Composing settings, I have selected to send new mail from my gmail account, not the account of the selected mailbox. This seems to be a recent development on both the MacBook and on my iOS devices. Both iOS devices are running version 7.1.2. The MacBook is on OSX 10.9.4.Â
Why would iOS mail change the sending email account based on the recipient, when sending a picture? It doesn't seem to consistently happen when just starting a new mail message from within the mail app. Why would this happen for just some recipients (so far I've just identified one in particular, who is on a comcast.com email account). Why would MacMail on the MacBook send new mail from the outlook.com account when the default is gmail?
Info:
iPhone 5s, iOS 7.1.2
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Jun 6, 2010
A couple of weeks ago my employer gave me a password to activate my Outlook account for my Curve 8530. I was able to send and receive emails for about 3 days, then I suddenly stopped receving emails.I can send email from my outlook address, my Sent Items appear and my Outlook calendar items appear on the blackberry calendar.I'm just not receiving emails through the Inbox.I've contacted my carrier and my IT department at work, but no one can figure out why I'm not getting emails on the Curve.The usual fixes aren't working.
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Jan 11, 2012
I want to add an existing MS Outlook email account to my Blackberry. I already have 2 gmail accounts on my phone. When I add the new account it comes up as a POP3 account. I don't think that will work. How do I change it to an Outlook Express account. The email address is xxx@yyyy.com The email server is ttt.ddd.com Since there's nothing to identify it as an Outlook account is that part (or all) of the problem?
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Dec 5, 2012
I would like to know how to add my blackberry email account to my Microsoft outlook on my PC
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Jun 27, 2014
I have been trying for months to sync my iPhone mail, contacts and calendars with Microsoft Outlook (Office Standard 2007). Now I find a new "Outlook" account in my iPhone email. I need to remove that Outlook (a new Microsoft email program?) and start over. As long as that new Outlook account is on the phone, my iPhone icon is useless.
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Jan 15, 2010
I hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
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Nov 26, 2012
My device is sending out spam e-mail to all addresses in my inbox. I am using an "@live.co.za" account.I'm not sure if it's the blackberry server or my BBM account or even the @live server.
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Jan 20, 2012
I have a C3-00 and recently it stopped receiving any text messages. Didn't try multimedia messages but I'm not getting any text messages. I am sure I don't have memory issues as there is nothing on the phone now. However message sending is fine. I tried hard and soft reset and also updated software via OVI Suite but still its the same. Also calculator application doesn't open. When I select calculator nothing happens.
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Mar 16, 2010
I have a Microsoft outlook email account at work and we have to change our password every two months or so. I changed mine this morning and went to change it on my blackberry but it won't take the new password. It comes up with the following: "Please verify your email account information. The information you provided is incorrect" What am I doing wrong?
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May 15, 2012
I want to find out how to fix the fact I can receive email on my outlook express acct but cant send out
Info:
iPhone 4S
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Jun 4, 2014
Unable to send email on mobile outlook message the connection to server failed
Info:
iPhone 4, learner
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May 6, 2015
Just got my GS6 about 2 weeks ago and then had my work email/outlook added to it. Now all of my texts are being auto-forwarded to my work email, which I do not want! How do I stop this from happening? I saw a similar thread about SGS2's, but I think the locations of settings must have changed a bit because those directions were not completely compatible. I want to make sure I can still view my work email on my phone; just don't want my personal texts going into my work's email/network.
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Aug 11, 2011
I am not receiving text messages on my phone. I can send txts and call and receive calls. The SIM appears to receive texts in another phone. I read somewhere that this might be due to memory??? Is there a way to move apps to the SD card? My phone is not fully functioning!
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Jun 4, 2010
I've been searching for an answer to this problem for about four days. I apologize if it's been asked and then answered, but I just can't find it in the forums.
I'll try to explain as much as I can. I have the Blackberry Bold through AT&T. I am a single user, not through a business, just me. While at home, my email (through at&t) comes to my BB. Once I arrive at work in the morning, I open up my Outlook (version 2003) and my email downloads from my BB. I have the option checked to NOT leave a copy on the server so it is now gone from my BB and housed in my Outlook. I like this setup. This is how I want it to work.
About 4 days ago the problem started. The emails still download to Outlook but won't disappear from my BB as before. I have to go in and delete it a second time on the BB. I don't use any type of sync with my email, it's just always been an automatic thing. I double checked and in my Outlook account it's still set to NOT leave a copy on the server.
Did something get corrupted? It's annoying to see that red LED light flashing only for an email I've already read on Outlook. Hate having to delete the same email twice.
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Jun 2, 2010
I just got a new crackberry and found out that I can't sync with my work outlook email and calendar b/c it's on an exchange server. Is there a way around this?
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Sep 4, 2014
I'm having lately an issue with sending plain sms (not iMessages). A few days after restart of my iPhone it stops to sent sms. I got red exclamation mark next to my message and it says my sms wasn't sent. When I try to re-send it doesn't work.Â
Only solution is to switch off and switch on the phone and then resend the sms - after restart it works.
Info:
iPhone 5s, iOS 7.1.2
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Sep 10, 2012
I want to reset my hotmail email account on my device but when I click on the option it doesn't open to enter my details.
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Mar 27, 2010
My blackberry hung all of 5 hours after I bought it. It's a Storm 2 9520, and it hung while I was trying to set up an email account with it.Although I could press the hang up key and get it to the home screen, the setup wizard app still runs in the background. And every time I return to the app to try again, or to try to close it, the screen goes black till I press the hang up key again.
I've switched the phone off and on again, even waited overnight, but nope, the setup wizard is still hovering there in Switch Applications, waiting to freeze my phone once I press it.Another problem: It only gives me the option to set up a new Enterprise email account. I DON'T want an Enterprise account, I want to link up my personal email account.
I have read the manual 3 times over! Nothing helps! I'll be super grateful if someone can help. Otherwise I'll be returning this disappointing piece of rubbish phone that I don't know how to use. I'm a new Blackberry user and I have to admit that I'm really disappointed unfamiliar with my BB
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Jul 25, 2011
Its my last day at my current job tomorrow but I can't get my work email account off of my Torch. Any buttons related to email account management or setup don't work when I press them using either the button or touch screen. All other buttons on the screen work apart from those related to emails.
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