BB Desktop Software :: Unknown Failure Message - How To Correct
Aug 20, 2010
Our PC shows : software correctly installed and working. Eventhough there appears on the monitor when trying to start the configuration of synchronisation immediately the message: "unknown failure" however without further details. Is it that there may be somebody to inform how to make the system work correctly ?
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Apr 27, 2010
Hi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.
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Aug 16, 2010
I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
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Apr 2, 2012
How do I resend a text message on the iphone that has failed to send due to signal failure?
Info:
iPhone 4, iOS 5.1
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May 26, 2012
Received Text message failure due to low signal and now my iPhone will not resend the message and will not send any other messages to the same number - all happened after moving up to iOS.5
Info:
iPhone 3G, iOS 5
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Feb 17, 2010
I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.
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May 30, 2010
I installed Companion Link because I had problems syncing with Outlook 2010 64x. Companion Link sync works okay, but each time I start the Desktop Manager I get that annoying message. Desktop Manager somhow thinks that it still has to do something with Outlook. Either there is no default mail client or!
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Apr 27, 2011
I am facing problem with my cell phone C5.00 which does not gives New Message Alert even all settings are in order. I have got new messages in my inbox but it does not give any Message Alert Tone or popup display for having new message. How to sort it out.
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Jun 5, 2014
"Message Send Failure" every time I send pictures on message? This is also happening on my husband's phone. I have the 5C and he has the 5S. This all started about 4-5 weeks ago. The picture do however go through.
Info:
iPhone 5c, iOS 7.1.1
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May 4, 2012
Each time I attempt to send an email I get a General failure message. I have tried to resend the email several times, but it always fail.
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Apr 2, 2012
I have a orange sim card in my iPhone and randomly it comes up with "sim failure" or "no sim card installed" I called orange and all they did was send me a new sim card and no difference
Info:
iPhone 4S, iOS 5.0.1
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Jun 6, 2012
Every time I send a picture message it says 'sending failure' with a ! in red.It's not my credit/ carrier/ network before you ask.And yes I have 'mms' switched on in settings.
Info:
iPhone 4S, iOS 5.1.1
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Nov 24, 2011
I get a "General Failure" message when trying to send emails. This occurrs randomly and I have full internet and mobile coverage. Sometimes they send eventually and other times they never do.
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Jun 26, 2012
Cannot send messges, keep getting 'message send failure. Also cannot make calls, however I can receive calls! Can also access the internet. Have restored my phone but no success.
Info:
iPhone 4S, iOS 5.1.1
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Sep 4, 2014
I receive texts from a number in my contacts but when i try to send a text it says Not Delivered followed by ! (in red font)
Info:
iPhone 4, iOS 7.1.2
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Jun 27, 2014
Why can I make purchases in the iTunes Store but when I try and make "in app purchases" I always get the message failure to purchase cannot connect to iTunes Store?
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Jan 11, 2010
When I'm using wifi and try to access my charter email account.I get a communication failure message
Why is this?
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Dec 3, 2010
Upgraded my Storm 2 9550 to v5.0.0.1015 and desktop software to v6.0.0.43. Media sync's fine. No sync with any Outlook conduits. I receive an Intellisync "unknow error" dialog box and the sync completely shuts down. Can't change any of the configuration settings as well. Receive the same "unknown error".
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May 5, 2012
about a week ago, an additional nes message icon appeared at the top of the screen. It looks like a new message icon, gold and slanted slightly to the right. the number 1 next to it. Right now it is to the left of my regular message icon although I have seen it on the right too. I cleared both of my message lists and the icon is still there. I don't have any messages in facebook or twitter.I don't know how to find out what this icon represents or how to get to its list.
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Apr 9, 2012
There is a something stranger, when I open the BlackBerry Maps, I got message "Unknown error" I don't know why.
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Jun 30, 2011
When trying to sync my curve 9300 with outlook contacts & calander through my laptop a box comes up with 'unknown error reported' and stops the sync process.
I've tried rebooting etc but still get the error message
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Apr 30, 2012
I get this message when I try to send emails from my iPhone. I used to be able to change the sending account and after a few more attempts it would go but now nothing will from any account. The message will mention either my email address of the address I'm sending to and say its being rejected by the server. Anyone know how to fix this?
Info:
iPhone 4, iOS 5.1
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May 13, 2010
Can somebody help me, I think my phones gones mad. I have a envelope on my screen with 1 beside it sinse tthis morning, I tought it was a new sms but when I opened the sms box there was no messages, I have turned my phone of,rebooted it and deleted every single sms in my phone I have absoluty no messages in the phone and that bloody 1 envelope is on my screen,
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Apr 18, 2010
Me and my wife have had the new Bold for about 2 months now. Ever since we had the phone we have been recieving the message "n:m=1=1" from 10476000000 every 15 minutes and it is real annoying. I took over the phone and did a clean reboot, and changing to my telephone number thinking this message was connected to her email accounts but I am also recieving the same message every 15 min. T-Mobile doesn't have a clue either. Anyone else have this problem and offer a solution.
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Feb 6, 2010
I've tried to do a master radio reset it was unable to be done. I tried calling boost mobile to get puk code which i got but mssg stated unable to change pin. i cant for the life of me get the mobile network to come on. I even tried to go to the sprint site and enter my imei and sim card and it said it was suspended or deactivated does anybody have any ideas?
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May 27, 2012
Why when I try to send a text to canada while vacationing in Greece, do I always get a message send failure message, but I can still receive messages from Canada.
Info:
iPhone 4S, iOS 5.1.1
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Jul 1, 2011
Has anyone come across e-mails only appearing in the Desktop Icon and not the Messages Icon which is where you would expect them to arrive?
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Jun 8, 2012
Whatever might be the sim card inserted into my iPhone 3GS, the carrier is not getting loaded and it simply displays a message" invalid sim or sim failure"!
Info:
iPhone 3GS, iOS 4.3.3
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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May 24, 2011
Periodically my Curve 3G will display a white screen with the message Connecting to Desktop. This can happen, for example, when I unlock my phone, or connect to a power supply. There is no way of removing the message apart from disconnecting the battery, and then rebooting. The phone cannot be used whilst it is displaying this message.
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Sep 7, 2010
When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.
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