BB Desktop Software :: Sync Loop? - DTM Always Find Same Entries To Sync
Jan 29, 2010
following situation:
- About 1150 contact entries in Outlook
- About 2000 calendar entries in Outlook
- Software: DTM 5.0.1
- Mailer: Outlook 2003 connected to Exchange 2003
Blackberry Device:
- Connected to Desktop via USB
- No e-Mail function needed!
When i try to sync everything looks fine with all entries. But if i sync again directly after a sync is finished, there are about 200 calendar entries to sync. If i resync these entries, the next time they should be synced again. Seems like al loop! Everytime i try to sync these 200 entries they found by DTM again to sync. I've erased the Device Cache and the Intellisync folder on the Desktop - but the problem still appears!
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Apr 10, 2010
With my wife, we got 2 BB Curve 8520 and we're now trying to sync both of them with our Outlook 2003 SP3 on XP SP3. Both do the same thing:
1/ First sync goes well, the BB calendar gets filled up,
2/ Everything syncs well during a few days,
3/ One day, the sync tells us it will delete 3000+ elements on Outlook, of course I click Reject and cancel the sync,
4/ I restart OK by synching one-dir from Outlook tp BB,
5/ A few days after, it returns to step 3 and is behaving bad again.
I can't get any durable solution, the only thing I got is a workaround that lasts only a few days.
Our BB version (mine/my wife's) :
- Platform : 4.2.0.118 / 4.2.0.135
- Application : 4.6.1.274 / 4.6.1.314
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May 23, 2010
Having just bought a "Bold 9700" I am new to the BlackBerry-World. I would like to sync my emails (e.g. the emails I wrote and sent on the road) and the adress book entries of the device (software version 5.0.0.423) with "Windows Mail" on my home computer (OS Visa, SP 2). Up to now I couldn't find out how to do this, either with the "Desktop Manager" (version 5.0.1) or with some other piece of software (???). Potentialy it looks like the "DesktopManager" could be up to this task, but the box to check for this is not highlighted, so I can not select this option.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Aug 9, 2010
I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.
Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??
I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".
I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.
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Jul 13, 2011
Since I downloaded the latest version of the Blackberry Desktop Software, I lose 100's of calendar entries from several years ago each time I sync with MS Outlook 2007. Can't figure out where the settings are to specify date ranges.
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Aug 18, 2010
I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
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Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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Oct 9, 2012
I have one calendar that was installed on the Blackberry when purchased. I uploaded an update of the Facebook App, now all of my entries are gone in the calendar that were in sync with my gmail address. I have the 8350 model and prior to this all calendar entries were saved to my email for gmail- this gmail option has disappeared in the CICAL drop down the only option available is Facebook. I tried to uninstall the Facebook App however that leaves no option for Default Service for the calendar, so the option for default service for my calendar is completely removed.How can I go back to the original settings for my calendar and is it possible to retrieve prior/future entries from the now blank calendar?
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Jun 29, 2012
I´m a bit confused about the missing entries from facebook calendar in xperia stock calendar.
On my Z3, no events, birthdays etc is listed in stock xperia calendar app - xperia with facebook is correctly installed an calendar is checked.
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Jun 23, 2012
I synced my iPhone and it seems that all the calendar entries I had were simply replaced by the iCal entries off my Macbook. This means that I lost all the entries that had been on the phone. Is there any way to get them back?
Info:
iPhone 4S, iOS 5.1
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Sep 7, 2014
My calendar entries before August have disappeared on my phone. They are still on my laptop calendar but they won't sync with my phone even when I connect the phone to the laptop. Is there a way to get them back on my phone?
Info:
iPhone 4S, iOS 7.1.2
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Jun 1, 2010
I have been using PC Sync for a long while now, and had no problems so far But since about two weeks ago, the entries that have been entered / modified in Microsoft Outlook, are not synced into my phone at all. PC Sync tells a warning message about these events and contacts, says it could not insert entries into the mobile phone. All the entries that have been entered / changed on my phone, are succesfully synced into my Outlook. I did not change / install anything so I do not know why did this issue started about two weeks ago.
Microsoft Outlook ver: 2007 (12.0.6514.5000) SP2 MSO (12.0.6529.5000)
Phone type: X6-00 (RM-559)
Phone ver: V 20.0.005
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Jan 3, 2010
Does anyone has this kind of problem with synchronization with Outlook's Contact stopping at 1200th entry? I am using OS 4.6.1.168.
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Sep 15, 2010
I thought the new OS 6 would resolve the problem. I have the device set to save forever, and it is erasing everything older than 60 days on my desktop.
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Oct 29, 2012
I can't stop sync deleting past calendar entries. Using torch 9800 and OS6 2949 with outlook 2007. I tried configuring for hours but syncing still comes up trying to delete entries more than few months old, which I want to keep. I tried 'upcoming entries only' (then it wants to delete over 1000 entries!!) and can't get the 'advanced' filters option to make any difference.
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Apr 30, 2012
My phone went right to sync and I lost my calendar entries and recent photos can I get it back?
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Jun 29, 2010
I am running Windows XP SP3 with Outlook 2003. When the syncronisation between my phone (6303ci) runs OVI 2.2.0.241 sometimes hangs whilst preparing for calendar sync. After restarting the the PC entries within the Outlook calendar have lost the text within the entry. i.e. the entry itself still exists but any emailed notes within the file, attached files or links disappear in Outlook. This is very frustrating as meeting agenda and other notes are missing.
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Aug 19, 2010
I'm so glad that I can now sync my Blackberry 8900 with my pc, but calendar entries that I've added to my device are not showing on my pc calendar!
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Mar 25, 2012
I would like to sync my iPhone to iCloud (since MobileMe is about to be removed) for backup, but my desktop Mac doesn't connect to iCloud as I run Snow Leopard (not running Lion, and I have no intention of installing Lion, having heard how many problems that caused to my friends).Having tried to sync to iCloud with the phone, I'm now unable to sync with my desktop iCal or Address Book. Now, none of my appointments and reminders are being transferred between the two.
Info:
imac, Mac OS X (10.5.1)
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Aug 16, 2010
I duly upgraded to Blackberry Desktop Software 6 when notified by automatic update check. Unfortunately, I had to downgrade back to 5.0.1 as I could not complete Organizer synchronization - I kept getting an error message saying that an unknown error had occurred. There didn't seem to be any log files I could look at to see what might be causing the problem.
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Oct 5, 2012
I have a Blackberry Bold 9900, which I sync via version 7.1 of the Blackberry Desktop Software to my desktop PC, which is running Outlook 2010 with Microsoft Exchange 2007. The one area that does not sync is the calendar. Changes in my desktop sync to the Blackberry, but changes in the Blackberry will not sync to the desktop. I have checked the settings umpteen times and had others check them. i have removed all Cical entries on the Blackberry. I have completely re-set the Blackberry and settings.
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May 25, 2010
So, I just upgraded to a new Bold 9700 w/ Desktop Mgr 5.0.1.
I understand the complications some experience with this, and have diagnosed nearly everything (firewalls, virus protection, USB connection works, full/clean uninstall of old DTM, etc, etc.).
The unit is recognized by my PC and DTM. I can successfully search and download software updates, but I continue to get this error about "Your computer must be connected to the internet to perform this operation." It's maddening!
I use a stand alone PC running XP and using Outlook 2003. I'm not on any network. Don't use BES. I transferred all data from an old 8130 to this with no problem, I just can't get the initial sync to happen.
The only remaining solutions I've read about (although don't really understand) are:
1. ensuring COMM ports 80 and/or 443 are open to the device. How exactly do I do this? Really, I have no clue what that means.
2. Finding an old version of Destop Manager (4.2 and earlier). Got a URL handy?
3. changing my bberry router configuration. This sounds drastic, but at least it's a workaround.
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Nov 5, 2010
I upgraded my Bold 9700 and when I try to sync I get:Intellisync cannot log onto exchange server. Please check server access or provide a valid password?I tried to uninstall the new desktop 6.0 and it says there is some kind of error so it will not uninstall.I reinstalled over the 6.0 and that didn't[t work either?
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Oct 28, 2012
I cannot sync itunes to the blackberry desktop software. it has worked in the past but just stopped working. I have tried deleting both items several times then reloading but it just shows no lists to sync. I can load the music by downloading onto the SD card but it is so annoying as it has worked, I think it may be a microsoft problem blocking but Im not sure.
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Dec 16, 2011
When i am try to sync mobile through desktop, it is disconnected autometecelly and ask to connect device.
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Sep 16, 2012
When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.
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Jul 17, 2012
If I add an apppointment in my BB 9900 it does appear in my desktop calendar but if I put one in the desktop calendar it automatically appears on the BB. How can I get the appointments entered on my BB to appear on the desktop?
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