BB Curve :: Browser Not Working After Last Upgrade?
May 16, 2011
I recently upgraded to (according to my phone) version 5.0.0.1067, platform 5.20.96. Since this upgrade I can no longer use my browser to do anything. It shows at the bottom that it's "requesting" the site, then it changes to "loading" and gets stuck there forever. The blue bar at the bottom indicating how much has loaded will go all the way over to the other side, in about 15 minutes, but never loads anything.
I haven't changed any settings with the browser. I have icons for my email and for facebook and can still receive updates/emails so it's even more confusing to me as my internet is obviously working.
I apologize if this has been answered already, I went through 5 pages of questions in the forum and had not seen anything yet. I've tried taking the battery out about 10 times, I've cleared all of the history, cache and cookie cache and noticed that there isn't any "pushed" content.
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Jun 7, 2011
my browser isnt working when i click on the icon a message is displayed "your device doesnt have any browser configuration service book entries "
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Oct 27, 2012
My blackberry browser is not behaving properly. It all started a few months ago, I dont know the exact month or day but it's been a while now. When I use the browser, the blue bar at the bottom will progress very slowly and get to the end but no page will actually load. Resetting the phone will, as I said, result in a temporary fix but I am now growing tired of this re-occurance and would like to seek out a permanent fix. I have also re-sent service books, to no avail.
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Apr 13, 2012
My BBM and browsing has stopped working. The phone is no longer turning to EDGE in capitals. I have a package throiugh my network provider which is operational but the phone will not change. I took it to my network providers shop who said everything on the sim card is working fine and thinks it must be a problem with the phone, he tried everything he could but nothing could be done.
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Jul 7, 2011
I recently purchased the pink blackberry curve 8520 . Im able to connect to the my wifi but when i go to the browser to search it tells me that it is unable to find the requested server. I also have no blackberry App World and I tried downloading it from the computer but it would not transfer to the phone even though the usb was plugged in?
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Jan 4, 2012
How do i reconfigure the browser on my Curve 8310 to work as it is not logging onto the internet... It keeps coming up with this message "Your device does not currently have any Browser configuration service book entries"... How do i get the browser to start working... MY BBM and browser push mails are all working but nothin else works
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May 20, 2012
I have the Blackberry Curve 8520 and free Internet with my network, but if I try to use the browser it loads a blank page no matter what site I try. Doesn't work over wi-fi either.pps I use over wi-fi still work though.
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Jan 9, 2012
i was using the internet on my bb curve when it just cut off and i cant get back on to it at all. When i press the button it doesn't do anything at all. I have turned my phone off then on and even left it off for 8 hours and still joy.
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Jan 30, 2012
The browser on my phone is not working, both over WiFi and my network connection. But all my apps, IM, and email that uses the internet are working with both connection. It won't load any pages.
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Sep 10, 2012
"Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device."
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Jun 15, 2012
My internet browser is not working. The error says uncaught exception: shared webkit instance unavailable: null. checked manage connections and it saysStatus: Available
Connection: Mobile NetworkNot sure what else to do.
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Oct 25, 2012
I have a Curve 8900 with a Vodafone corporate account. It is running software v5. For some weeks now, I have been unable to access the internet via the blackberry browser (I can access via Vodafone WAP and can recieve e-mails via corporate account, but not google mail) and any apps using this browser have also stopped working. I get various error messages 'a communication failure has occurred', 'device unable to connect to internet'.
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Nov 30, 2012
my web browser is not working properly in curve 8520. whenever i open any site my scroll button doesn't work or push on the search tab. scroll button technically working. but on the web browser it doesn't work. e.g on facebook it doesn't press login button. and doesn't press the search button on google.
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Jun 14, 2012
The internet browser on my phone doesnt work, when I try and load up a website it just says it is unable to do it even though I have credit for internet on my phone, also when trying to connect with wifi it comes up it is connected but with no signal, and does the same thing when trying to open the browser.
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Jan 5, 2012
my BB turned off itself and then when i turned on the browser was different (it doesnt show my favorites or my home page. Just shows a not-working browser and the rest is blank.) any search i make doesnt works i cant even open my emails or facebook notifications on the messages thing. Also i cant close the internet browser with the "back" button.
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Jun 12, 2011
The browser on my blackberry has stopped loading anything and i can't get onto any websites
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Jul 2, 2010
Basically ever since I updated my blackberry and I downloaded opera mini my browser isn't working. I click it multiple times and nothing happens I deleted opera mini off my phone hoping that my browser will work but still nothing.
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Jun 16, 2012
I have a Blackberry 9380 curve touch phone.I have connected my phone to the wifi router and switched off the Data services but still the browser and app world wont get connected and shows a message saying that " The data service is not operational " .How to use the browser and app world on wifi and not through cellular data ?
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Jul 4, 2011
Recenlty my browser has stoppe working. If I click on the browser icon nothing happens. If I try and switch applications the phone states that your device dose not currently have any browser configuration service book entires. Please contact your service prodiver to enable the browser on your device. The thing is I have just recently moved from Ireland to Canada and I am currently on an Irish provider, but I have not got the data plan and never have had a data plan. I access the browser through wi-fi connections. The wifi has always worked even when I arrived in Canada. now that I have been here for a week it has suddenly stopped. I have trid the host routing table, taken the sim out, taken the battery out and tried rebooting it.
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Apr 18, 2012
When I try to go to a website, it simply says "loading" but the page never actually shows up. What I've tried so far: Battery pull; minor browser configuration changes (like changing the recognition from BlackBerry to Firefox); checking for updates. Blackberry Curve 8530 v5.0.0.654.
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Mar 4, 2011
changed to a contract curve 8520 all working okay on day 1, I had my old PAYG number ported onto this phone now my browser does not work, no email I think more . Customer care say its a problem on BB after number ported they are waiting for a fix can anyone help! if not phone going back
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Aug 1, 2011
When I try downloading the new facebook upgrade 2.0 it says sorry, your device does not meet the system requirements that are needed to support facebook ?
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Jul 6, 2012
upon updating i notice that the "key lock" key and the "standy key" located on top of the phone is not functioning anymore. Unfortunately the phone does not go onto standby mode when pressing the mute key. The mute key does however mute a telephone conversation.
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Aug 12, 2010
I updated my OS on my 8900 to the latest version yesterday 5.0.0.681 Most of it looks the same, however I used to use the lock ley (top left ) on my handset, to password lock my unit before putting it in my pocket. Now I find this only put the unit into and out of standby. Does anyone know why this has been changed? Can it be changed back? I am really angry that this usefull feature has been removed without the ability to customise my handset and put it on.Why could it not have been an option to change what this key does? From a quick search on Google I see lots of other people have the same problem, and some are even paying to download aps to fix the problem!! For now I have changed my side convience key to activate the password lock, so all I have to do is keep remembering to press side button instead of top button. I cant even find anywhere that I can contact RIM about this, and request they reinstate the lock key. Very disapointed with the way this has been handled and the lack of support / advice / comment from RIM.
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Jun 30, 2011
Yesterday, I upgraded by BB Curve 9300 OS version from 5.0 to 6.0. After upgrading my battery backup doesn't work for more than 8 Hrs on standby. How can I restore previous version of OS ver. i.e. 5.0? Before the upgrade my device was working absolutely fine.
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Aug 11, 2010
I recently (Friday) updated my software to V6.0 Bundle 2647 as recommended by my PC.After installing the new software my phone registered on the network etc but my mail has stopped working.I can not connect to the to the email settings but can get into it via o2 website and all looks ok.Any ideas or should I roll back to the previous version ? if possible ?
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Apr 4, 2010
I recently unlocked my 8520 from t-mobile to at&t, i have the data plan with both providers. After i started using the 8520 on the at&t network i noticed that i cannot change my setting from hotspot browser to internet browser anymore which in turn i cannot use the data service with at&t that i am paying for. Any help with this issue is greatly appreciated.
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Apr 14, 2012
i'm running an unlocked Storm 9550 on t-mobile. Since I updated to the 1656 bundle I've completely lost my internet browser, email, or any other data use. Literally all this phone can do now is text and ring. I tried reverting to the last bundle which didnt help (updated again to the new bundle now), have tried registering in the host routing table, every time it sends the message but still no entries. have tried countless reboots, deleted the Wi-Fi things in the service book and still no good. The browser only gives the option of hotspot browser. Does anyone have any sort of solution for this? Seeing as I'm paying for internet and emails I should be able to use them.
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Apr 8, 2010
I bought BB 8900 from T-Mobile without bb plan a few days ago. How can I get BlackBerry browser or Internet Browser, because my bb has only hotspot browser? Can I get them without bb plan?
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Jun 6, 2012
The browser icon on my display does not seem to work. If i click on it nothing happens.
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Feb 12, 2011
During upgrade(?) to 202.12.01.209.07, browser was downgraded. New one requires constant scrolling to read mobile sites. Some phone functions report "use original browser". New software is available but download attempts report "not approve by network operator".What to do - buy other than Nokia?
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