BB Curve :: 8530 With Verizon Stopped Working?

Oct 19, 2010

For some reason the track pad on my Curve 8530 with verizon stopped working yesterday. I can move it up and down and side to side on the home screen, but if I try to open an application like facebook, bbm or even sound profiles, it will not move up and down. When I try to get to the main menu to do a hard reset of the phone, the trackpad will not move at all. I can go up & down, left and right in messages and e-mail applications that is on my home screen, but when I try to access those applications in the main menu it won't respond. I've tried battery pulls and entering safe mode with no results. I tried cleaning it with a business card. I took it to verizon who said they didn't know what to do. PLEASE HELP! I got this phone a month ago from a friend in perfect condition as a replacement and can't afford to get another one!

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Jan 4, 2012

Device info:

Your carrier: SPRINT
Model info and OS version: Curve 8530 5.0 Bundle 1675 (just upgraded)

Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 106575952
Did a battery pull fix your issue?: No Apps installed and their version if possible. (Go to Settings, then Options, then applications): None BT device model/version (you will have to look at the BT device): None Scroll pad works on and off, will not work on some menus. E key will work sometimes, usualt types an upper case E and not a lower case, will not type 2 E's in a row. Works ok when typing a 2. There were some other buttons giving issues a while ago and then it all went away and now this just started again out of nowhere. I tried backing up / wiping the phone, upgraded to the latest software and it is still giving me issues. The phone has never been exposed to any sort of moisture, I don't even use it in the rain.Another issue, possibly related, possibly not is that I get 1 vertical line and 1 horizontal line in my photos I take. This started out happening sometimes and not other times but now it is constant.

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May 16, 2011

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