BB Bold :: Unable To Use Provider's Internet
Aug 18, 2011
today I am still working with a BASE prepaid card.But that is normally not a problem, if you hear what BASE says: what can you do with your BlackBerry? Thanks to the BASE BlackBerry option, you are notified instantly:Whenever you receive an e-mail or a message via BBMWhenever there are updates from your social networks?
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Mar 13, 2011
I am residing in India and recently purchased a new xperia x10 mini pro....I am trying to access internet through GPRS service of the service provider....wifi is working perfectly but everyplace is not under the network.....I have successfully installed and configured the settings of service provider for access of internet through GPRS and able to run a few webpagessuch as google and facebook on the default web browser of the devicehowever, i am not able to connect certain default applications provided in phone such as gmail, gtalk etc.and even opera mini is not responding toany activity happening through the GPRS..to make certain changes with the settings or perhaps set any settings as default settings for access of interneti already have a wifi enabled network at my home but i want to access internet at my workplace too which is far from the city and is not connectedthrough WIFI
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Sep 10, 2012
I bought a sprint blackberry bold 9650 through amazon, and I'm in Kenya. There is no sprint network In Kenya and I'm unable to use the Blackberry service and hashcodes through a local network provider, safaricom. I can make calls and sms. What should I do?
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Aug 17, 2012
I bought an 8520 in Egypt a few weeks ago and used all internet services successfully with a provider there (Mobinil).
I had the PIN freed by Mobinil so I could register it with O2 in the UK, but I'm unable to access internet services although I'm on the correct data plan and my PIN is free to register. The handset works fine for calls and SMS via O2.
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Dec 17, 2011
It seems that my BB does not want to connect to the internet via my service provider but it can connect via wifi. What do I need to do to correct this problem?
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Aug 16, 2012
i bought a new unlocked blackberry torch 9800 from ebay yesterday and i inserted my sim card but i could not access the internet. i called my service provider to help me. After all instructions such as going to advanced setting to set up everything, it still did not connect. I put my sim to my former blackberry curve and i could access the internet.
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Jul 1, 2012
We have an old iPhone 3G that is no longer on a Bell contract. We have installed Apps on the iphone through the computer but I cannot get the the wifi to work on it. Does it need to be under contract with a carrier or have a SIM card in order for wifi to work?
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Jan 12, 2010
I have nokia 5800. I am able to connect to my office wi-fi with this. And after connecting when I do Start Browsing, I am also able to browse sites successfully. But when I go to home screen -> menu -> internet -> facebook, and try to open it. It shows me "Connecting through AirTel" even though my wi-fi is still connected, this facebook is trying to connect to internet with my service provider internet. Can anybody please tell me how can I educate facebook application to use my wi-fi internet connection and not the service provider one?
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Dec 6, 2011
I recently deactivated my Blackberry Bold 9000 (v4.6.0.304 operating system) from AT&T since I ported my cell phone number to US Cellular who had better coverage in my region. I'd like to continue using my Blackberry Bold 9000 as a free wi-fi only internet access device and install the Google Voice app so my kids could text message and make phone calls via the Google Voice app and phone's wi-fi connection. While my BB Bold is able to connect to our home wi-fi network like in the past it doesn't successfully connect to the internet and gives me the following message: "Unable to connect to the internet, please try again later."
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Aug 31, 2012
Over the last 24hrs my phone is saying initialization failure and I am unable to connect to my service provider or my wireless network.
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May 30, 2012
itunes unable to load provider data from Sync Services. Reconnect or try later message received when connecting iphone to laptop
Info:
iPhone 4S, iOS 5.1.1
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Mar 22, 2012
i bought this phone from America and on sprint network and brought it down to the UK to use, it was unlocked and can work on new sim but cannot connect to internet from the network except through wifi so if i am on the road it can`t connect to internet except if i am within wifi area so what can i do?
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Dec 28, 2011
my service provider said I either reload OS or replace the device.I wish I don't have to do this. Could this be the device defect?
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Dec 24, 2011
i appear to be unable to acces the internet anymore, however all my mails, texts, phonecalls work fine and even some of my applications, though one that will not is Tube Buddy, this one says oops there is a data problem. Although this is a company device our IT dept are unable to solve.
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Oct 10, 2011
I am soo angry at Blackberry, and its internet problems, i use my phone for jaority use at work !! for which i use my phone as as and when for emails and instant messaging around the business.
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Aug 9, 2011
Hi, I'm new here! Tried to set a new e-mail on my Curve 9300 and get a message saying "Unable to open email setup application-contact your wireless service provider". Not sure what this is. do I contact Orange or BB?
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Aug 17, 2011
I needed to setup a secondary email addy with RogersWireless yesterday and while I was there I got the bright idea to change my password for my primary account.This totally screwed my BB (no more email being received) sent me an email saying I needed to verify my password.tried to go into Setup to access my email settings..my BB freezes and I have to shut it down and re-start.Next bright idea...go to Messages Options then try to access email settings that way...message comes up and says "Unable to open email setup application. Contact your wireless service provider."Now I'm not saying I don't enjoy spending an afternoon chatting with Rogers but is there anyway to fix this without having to waste an afternoon?
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Feb 18, 2010
I just bought a blackberry bold and it not connecting to the internet. theres a message that says "unable to connect to the internet, please try again later. if the problem persists please contact your service provider." i did that but it didnt help.
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May 6, 2010
I am using BB Bold9700. Once I connected wifi everything is OK and same time I can browse through it. After 2nd day same wifi showing as connected, then trying to brose showing "Unable to connect to the internet please try again later. I this problem persists please contact your provider"
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Feb 20, 2010
I am using AT&T as my carrier and I am unable to connect to internet (Web Browser or e-mail)
without Wi-Fi. I have already tried:
1. Unplug the battery multiple times
2. Host Table Resend
3. Resend Service Books
I am able to make calls etc. but e-mail internet only works when I use my home Wi-Fi connection but not using 3G. Does anyone have any other suggestions on what I could try. I have called AT&T and the only suggestion they gave is to wipe the device which seems rather drastic.
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Jul 26, 2012
I am using Blackberry 9900 smartphone with OS version7.0 Bundle 1346 (V7.0.0.261, Platform 5.0.0.464)and i was initially able to connect to internet via apps and browser but after a while, i am unable to connect to internet via the application in the phone such as Facebook, Twitter, What's App and etc. I try 3G and wifi with no success but weird thing is i am still able to do web browsing via the blackberry native web browser. Have Google and found user with similar problem in the link [URL]The only way that i can able to use the app again is by taking out the battery and put it back to reboot the device. Then i will be able to use it for 5-8 hours where this problem will happen again.
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Sep 30, 2011
I have a Bold 9900, and have already setup an account with my carrier in regards to the BIS account/email (stc.blackberry.com) in my case. It was setup through the email client on the bold and not through the website (stc.blackberry.com).verytime i try to login it says username/password is incorrect, though i am sure it is correct. I had previously tried to create the account through the website, but an error of "Your account is not accessible via HTML browser. Please use your device to access BlackBerry Internet Service". That error occurs even if i use the Bold 9900 browser or and other browser for that matter. The email account sends an recieves emails, but i cannot access the settings via the website on the phone or pc.
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Oct 18, 2012
there is a 3G internet connection on my SIM card. I used to access the internet on another apparatus. After starting to use the blackberry, I cannot access internet on my blackberry. I have configured the correct access point of my ISP, but still I get a reply of "Browsing over the mobile internet is not included as part of your current service plan. To browse the web, you must use Wi-Fi or contact your service provider to change your service plan".When I remove the SIM card fro the black berry and use it in another device, I can access internet.
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Nov 22, 2011
I am trying to set up my email account on my bold 9780 and it say's I need to contact my wireless provider?
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Jul 12, 2011
I purchased my BB 9700 on March 2010 in Panama. I live in Venezuela and contracted with a local provider the services for the BB device. Everything went perfect until four weeks ago when I was transferring photos from my BB to my computer and updated the OS. After that I noticed I was not receiving emails not BB messages. I went to the local provider and they tried to fix the problem without success. After two or three attemps they concluded my BB was not recognized. They said that the "edge" was not in capital letters "EDGE" so that meant that I could not get the internet services. I placed my simcard in my wife's BB 9700 and the word EDGE showed up. I placed my wife's simcard in my BB and the word "edge" showed up. The conclusion was that my BB had the problem. So I ended up with a BB that's working like a standard cell phone. The provider told me that maybe BB or RIM could have mistakenly deleted my BB from their system.
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Jan 10, 2012
I received my unlock code from from my service provider (Vodafone) for my bb 9780, I entered the code in without switching the wireless connections off by mistake, the code entered correctly and the network was didabled but now I cannot get a service from my provider. the signal bar is 4 bars or higher and it displays whichever sim card provider logo.
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Aug 1, 2010
Im at a hotel in florida and my 9700 connects to the wifi, but when i go to load an internet page it takes about 2 minutes and then says unable to connect to server or something along those lines, the internet works perfectly fine on my laptop.
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Jan 29, 2010
I am running 5.0.0.411. My browser says unable to connect to the internet please try again later. If issue persists please contact your service provider. I have a bis connection andd full service. Email andd viigo both work.
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Nov 9, 2012
I have a Blackberry Bold 9780, my internet works perfectly however on attempting to download files it begins downloading but very slowly and an error message comes up saying download failed. This has only been happening recently and prior to this I was able to download large files with no hassle.
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May 15, 2011
I am using a Blackberry Bold 9780 for 10 months now, offlate having a difficulty connecting to the internet using Wifi connectivitty. I have not updated any software ever. The device shows it is connected to the Wifi router but when I try to open any websites, returns a blank page.
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Jul 6, 2011
Today I got a new handset and after restoring all my backup and carrying out an enterprise activation on my work Lotus Notes email account I tried to reactivate my hotmail and gmail accounts on the phone.
When I tried (try) to set up these accounts the following happens:
1. I go to the E-mail settings icon on the device.
2. The following message is what I am shown on the screen:
"A new BlackBerry device has been detected. You must move your e-mails accounts to recieve e-mail on this device. To move an e-mail account, you will need to type the e-mail account password. At least one e-mail account must be moved to set up e-mail on this device." (This is the message displayed)
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