BB Bold :: "device Is Locked" Screen On 9700
Jan 16, 2012
I woke up this morning to check my phone and I tried to put my password in to unlock the device but it seemed like the phone froze. I kept trying to put in my password but it would stay on the same "device is locked" screen. i tried rebooting my phone but that didnt work either. it would stay at the same screen. When the background light would dim on the phone and i tried to get the light back on it seemed like the device was off but the red notification light is still blinking so it cant be off...
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Mar 30, 2010
Just noticed my screen goes black when i lock the phone. Is there a setting to change this? Sorry im still new to BB.Btw, i just upgraded to the new OS .545
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Mar 7, 2010
Does anyone know how to change the default setting for the locked screen? Right now when I press key lock, my wallpaper shows for a few seconds, but then it switches to the big clock. How to I get it to stay on my wallpaper and not show the clock? I just upgraded from My curve 8300 to the Bold 9700 and the only thing I hate about it is the big clock that shows up when I lock the screen.
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Jan 28, 2012
i recently got a bold 9700 bought used from someone. it is locked on rogers. I was updating it from os5 to os5, using desktop manager. As soon as it finished loading the os, an error 602 popped up, so i wiped the device on BBSAK so i could reload the os again. now the device is stuck on an error 507 screen. i know that i just have to reload the os, but when i plug it in using a USB cable, since it is stuck on the error 507 screen it cant connect to desktop manager or BBSAK!
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Jul 12, 2010
On connecting the 9700 to the device manager on my laptop, the opening screen is asking me for a password before I can access the manager its self !
I have entered the password that unlocks my keypad to make a call, but its telling me its incorrect ? Other than the keypad access code which is 6 digits I have not entered any other code " infact its a new phone and Im still trying to get my head around it,
Ive called the service provider and they cant help and direct me to the Blackberry website ! Ive looked throughout the site and as yet havent come up with any thing.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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Feb 22, 2010
I went to check the settings in my brand new Telus 9700 and noticed that it has 'Disabled' by 'Network'.... Correct me if I am wrong, but shouldn't this say 'Active' if it's SIM Locked?? AT least I vaguely remember that on my Tour.
Anyway this struck me as odd, so I tried to bring up the MEP2 prompt for entering the unlock code, and it wouldn't come up at all....
Everything else is also 'Disabled' except for 'Service Provider' which is 'Active'Is this phone locked or unlocked?? If it's still SIM Locked, why can't I bring up the menu to enter the code with MEP2, and why does it say 'Network' is 'Disabled'?
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Feb 21, 2012
My device is locked and i've forgotten the password. Tried a couple ones but only have two tries left! how to get around this and maybe reset my password?
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Jan 9, 2011
My device is locked my password will not unlock it. Asks to Enter "blackberry to continue. Which I do. Says Last Attempt! Information will be erased on failure! I select OK. Screen reads: Enter Password (Final Attempt): I enter password and it does not work.
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Jan 19, 2011
I am having a blackberry bold 9700 carrier locked phone. It came with OS 5, now i want to upgrade the OS to V6. My question is will it allow me to upgrade the OS to V6?. I have seen OS6 from the same carrier on blackberry software download section which i prefer to use. If it allows, should i delete vendor.xml file?
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Apr 8, 2010
I want to remove the preloaded pictures on my 9700. I tried crackmem and filescout, but neither would let me. Do I need to edit the alx file?
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Sep 17, 2010
I'm unable to see the Contact Name when a call comes in when my BB Bold 9700 is "locked".
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Feb 10, 2012
I recently found out that my blackberry is network locked. So I can't use other SIM card besides the the original carrier network which the phone is locked to. How I can get the unlock code for free?
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Apr 7, 2010
Im trying to figure out if i should just return this phone, this is my second bold, "auto focus problem was other problem". I've had this phone for around three months, three or four times it has happened, i will be in the middle of a call and i will hear nothing, i look at the phone and its locked up, then solid red light, then phone reboots. Phone works fine for three or four weeks. i never had this problem with my curve 8320. I think its a app that might be auto updating on its own but wanted to see if anyone else is having same problem.
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Feb 5, 2010
I recently installed OS 5.0.0.442 which was posted on the very first thread of the forum. I haven't had any issues with it until recently.
When I try a soft reset, I get the red indicator light as usual, but instead of resetting, I get a message on my screen that says something along the lines of "Media card installed. All media will be copied onto the device." After this dialog box goes away, the device does NOT reset. Any ideas on why the soft reset no longer works?
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Sep 12, 2012
My daughter has bought today a new Torch 9810. She has entered a new device password. After a few hours she tried to enter her password, but she forgot her password.
After a read of some internet groups, the solution is simple, just type 10 times your password and the BB will restart. I know that all data will be removed, but that is no issue.
Unfortunately the BB will not restart after I retype for then times the wrong password After the reset it starting with a White screen, with a sort of document icon. Within this document icon, appear a lock and cross sign, beneath this icon there is a counter with is repeatedly showing from 0 till 100% and then start over again.
I've tried to disconnect the battery for at least 1 minute, Put in a different sim card, let it run for almost one hour, but nothing seems to work.
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Jun 3, 2011
My BB has been working fine. It's set to ask for a password if its been untouched for 10 mins and I've never had a problem with that. I do sometimes lock the keyboard by pushing the button top left, but again that's never been a problem. Right now the screen is blank. If I push the ball or any keys, nothing happens. If I plug in a charger the clock comes up, but still nothing works. If I remove the charger I then briefly see the screen and if I'm lucky pushing the ball brings up the "device is locked" screen with options saying unlock, emergency or cancel - but it stubbornly refuses to respond to pressing anything else, goes dim and then goes blank again. The battery has lots of power (it wasn't flat but has been charging anyway) and I've tried removing both the battery and sim card several times - all without success.
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Jan 27, 2010
What is the best device bold 9000 or 9700.And why?
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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Feb 15, 2012
I have had my Bold 9900 for less than 3 months and in the last week I have experienced the following issue: The screen stays lit up constantly, which is making the battery run out very quickly. When I press the lock button the screen turns off for about 5 seconds, then lights up again, and stays lit. I can't see anything in the Options menu that will fix it. As I say, the problem has only been occurring in the last week.
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
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Jan 15, 2010
I woke up in the middle of the night and saw my bberry at the start up screen with the white bar. It was at the 75%. I don't recall installing any apps before i slept which would require a reboot. So, i pull out the battery and reinsert it. It was still stuck at 75%. Tried it a few times this morning and still at the start up screen. I need help ASAP!
I called T-Mobile and they said a file is corrupted and would need to send me a replacement.Is there anything i could do?
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Sep 7, 2010
Is it possible to use the charging pod for BB Bold 9700 (as shown in the Crackberry shop) with a BB Bold 9700 which has a silicone skin cover? I am not quite clear how the pod works.
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Aug 28, 2010
My bb device refuse to update. My current device software version is 5.0.0.321 and BB desktop software version is updated to last version. the problem is when I connect my mobile to the PC and desktop software running and I choose update my device a window come up and said there are no BB device software updates available. I also tried to use wireless update and it was useless it doesnt work with me neither.
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Mar 17, 2010
I have a new BB9700. With desktop manager i uploaded ubertwitter, over internet installed some gmail apps (gmail, google maps). While instaling ubertwitter the forth action of install in deskop manager could not be completed, it was not moving, so I cancelled it. Everything worked fine for a while.
Then, while typing a messege into blackberry messenger the phone went totally blank (white screen,), the hard reseted itself and after initialisation, it went into begginers setup. From then, when you cancel the setup it shows in the first line BlackBerry Platform 5.1.0.90 and a list of BB apps, address book, ATTMusic, BrickBreaker, Calculator, Calendar and so forth. When you click on any of them it says: "Error starting net_rim_bb_file_explorer; module "net rim_bb_browser_lib not found." Or similar.
The only thing that works are calculator, memo, password keeper and options. With options I can access application list and delete some of them if necessary.
All the settings in options are erased to starting options.What is also interesting is that I can return phone calls after I get a missed call. The phone does not ring, it is muted, but I get a notice of a missed call and I can the return the call.Does that mean that failuire of the desktop manager to complete the forth action cause BB to completly erase everything? Does it mean I need to reactivate the phone (BES) and start from scratch?
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Nov 5, 2012
I am using BB Bold 9700. I restored my data on my fone via BDM, since after that my device reboots automatically.
I have tried removing battery, also changed battery, i wiped the entire device also but it is still the same problem. While using anything it reboots by self.
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May 16, 2010
Apologies if this was already threaded. I know that many people each have their own preferences but it seemed like for the most part people liked the bigger screen that the 9000 offered.Why did RIM reduce the screen size for the 9700? Will we ever see a blackberry (besides touchscreens) that will have a bigger size again??
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Mar 21, 2010
This should be easy but has me baffled. To get to Shazam I have to go to app world and then to my world. I want to have it on my home screen but I can't figure out how to move it. Thanks in advance.
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Aug 16, 2010
does anyone know of a program i can download that allows me to open certain websites when is says "The page you requested could not be loaded; it is too large for this device."?
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Jun 9, 2010
I was travelling with a friend who is using Storm 2. We were comparing our devices and founf that at certain area the Storm 2 signal is on 3G with the bb logo but my Bold 9700 signal shows EDGE. But when I change the option at Mobile Network to 3G only, my Bold 9700 is able to lock the signal to 3G, however when I change back Mobile Network to 3G & 2G it goes back o EDGE (not immediately though).
I am currently running OS .680.... Is there a fix to the problem above or it is a known Bold 9700 issue or a known .680 issue. I have not try this with previous OS so not sure if it will acted differently.Any opinion. Am considering downgrading the OS but will wait for feedback first.
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