Purchased blackberry bold 9780 today,I have email addresses registered and asks me to verify them but when I attempt to do so it displays the following message, "Activation failed. An error was encountered when sending the activation transmission" I have tried deleting my email accounts and setting them up again but have been unsuccessful doing it this way too.
View 1 RepliesI just made the move from a Curve to a Bold 9900. The conversion has gone extremely smoothly (and I love the new device)with one exception. I can't figure out a way to get my BBM addresses from the Curve to the Bold. All of the instructions I can find refer to screens that I can't find in the Blackberry Desktop Software.
There must be a simple way to do this transfer (and it needs to be simple because I'm not very tech literate).
I switched on the weekend from a company phone to my own phone. At the dealer, they used the BB desktop SW to move across all information from the previous phone to the new one. Everything moved across well, except my Blackberry email address. I have been able to set up a Gmail account no problem, everything works fine, but I can't get the Blackberry email address [URL] to work successfully. It is a valid email address, as I was using up until a few days back. I have tried adding the email address manually, but it claims that either the email address or the password are incorrect. I tried requesting a new BB email address, but used the same one, and the response came back that I can't use that address as it is already taken (I know - it's mine). I have a support call in and spent almost 2 hours trying different things with them, but so far no success.
View 2 Replies View RelatedI have a new Blackberry Curve (8330) due to a warranty issue. I changed my device PIN via Blacberry BIS - Verizon, and all my email accounts function fine. However, I had a few applications on BB App World that do not show up in "my account" in BB App World. Is there something else I need to do to get these apps showing on my device.
View 4 Replies View RelatedI transferred contact data from my wife's BB9000 to my new BB9700 using BB desktop software 5.0. As a result in my new 9700 bold I got transferred old email account from original BB9000. I could Hide buy I could not delete it and every time I try to send email my BB9700 giving me option to use both new and old email address
View 8 Replies View RelatedI hope someone can help because I'm losing the will to live over this one!
Device info
Your carrier: o2 UK
Model info and OS version (Go to Settings, then Options, then about): Blackberry 9700 v5.0.0.321 (platform 5.1.0.90)
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 128872013 bytes
Did a battery pull fix your issue? No
I bought a SIM free BB 9700 to use with my 02 SIM card. I applied the unlimited BB tariff and proceeded to set up four email accounts into the device which are all for my small business. I waited to do this until I knew the O2 bolt on had been applied correctly.I set the accounts up via the BIS server website which sent them down to the device; seemingly correctly.
I received email correctly for that day and could send as well with everything syncing with my IMAP servers and Outlook.Next morning - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I tried to send down the service books - I sent them but no change.I got my four email accounts working again correctly but had to delete the accounts from BIS and recreate.I could then receive email correctly for the rest of the day and could send as well with everything syncing with my IMAP servers and Outlook.
Next morning the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.I then did a complete device wipe.When the device rebooted it seemed to synchronise with the BIS and then my accounts worked again for the remainder of the day.This morning - the same thing happened - no email delivered to the device and I was unsuccessful in sending emails as well from the device to addresses.
I have now created my @o2email address and applied my long standing @hotmail.co.uk address to the 9700 and they work fine - at the moment (we'll see about tomorrow!) to see if they fail as well.I have sent test mails today from the @O2 account and hotmail to each other and also to my main small business account from my BB. The @O2 and Hotmail emails arrive both on the device and (hotmail) on outlook and the main business account arrives on outlook BUT the main business account email does NOT arrive on the device.
I cannot seemingly send anything from my business addresses anywhere (from the device) with the only outgoing addresses that work being the @O2 and @hotmail accounts on the BB - unless I do a device wipe or delete the accounts and recreate.Emails sent from the BB from either @O2 or @hotmail arrive on the BB but not anything sent to the work accounts sent from @O2 or @hotmail from the BB - although the emails sent to the work addresses WILL appear on my outlook...
Speaking to O2 has been tough and they are blaming the server people who host my small business domain and such, although I think it is more than that though I could be wrong.My server people insist it isn't their end, saying they can see from the logs that RIM seems to stop checking for emails at times they detailed when the device stopped receiving emails from one day to the next.
I've recently go a new torch 9800 and all the autotext that I had set up is not there.Should it be in my blackberry protect?
View 2 Replies View RelatedI recently purchased the Lumia 950 XL and have had a pretty terrible experience transferring photos from my Windows 10 PC to the device.
With phone connected to PC via the included USB-c cable, I'm dragging and dropping my photo albums from my PC into the Pictures folder in the phone's local memory. However every so often, the transfer will hang on a specific photo. Sometimes it will hang for minutes at a time and I'll need to kill the process manually. Other times it will error out, saying "the device stopped working or was disconnected". Once either situation occurs, the phone's folders in Explorer become unresponsive (i.e. clicking through the phone's folders, refreshing the view, and ejecting the phone via the taskbar do not work), and I must physically unplug the phone and plug it back into the computer in order to be able to try again. The phone interface itself remains functioning and fully accessible while this is occurring.
Typically I can get a problem photo to work by opening it in Photoshop, making some small change (i.e. drawing a single pixel in it), and saving it. This seems to clear whatever error was in place, but only until I hit the next time this happens on subsequent photos. In some cases I've been able to add photos or full albums without issue - in others, every single photo in an album was problematic and could not be fixed by altering in Photoshop.
I've looked for issues in the photos themselves, but don't see anything that's telling me what they may have in common vs photos that do work - they open fine on the PC and don't appear to be corrupt. This never occurred previously with these same photos when transferring in the same fashion to my Lumia 1520 via a standard USB cable. I thought perhaps I had a faulty USB-c cable, but I tried with two spare cables and the same thing occurred. I also tried using different USB ports on my computer (both USB 2.0 and 3.0) and nothing changed. Rebooting the PC / phone doesn't work either. I've yet to test if this also happens with other file types, i.e. music.
How do I transfer videos stored on my DEVICE (not the media card) to my computer? When I connect with the USB cable, all I see are the videos stored on the card.it's rather important that I get this done.
View 3 Replies View RelatedIs there some way to restart my ipod?
Info:
iPod touch, iOS 5.1
I lost my phone and got a new iPhone. Now I dont know how to find the deta I lost in the phone. I did sync the phone couple of days before I lost it.
Info:
iPhone 4, iOS 5.1.1
i bought a new Iphone unlock. however when i try to purchase an app it has a different app id. how do i change that id to mine?
View 1 Replies View RelatediOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
Info:
iPhone 4, iOS 5.1.1
I don't know what the password is, nor do I remember setting one.How do I find out what the password is and how can i backup without it?iPhone is currently bare, as I was updating and now trying to restore backup and it keeps asking for password
Info:
windows, Windows XP
After transferring all the data from old BB to the new one (via desktop manager), emails didn't seem to move. Now I can't receive my emails on the device. When accessing email setup, every time it gives the following message "A new BB device has been detected. You must move your email account(s) to receive email on this device. To move an email account, you will need to type the email account password. At least one email account must be moved to set up email on this device". After typing in all passwords, they are verified, but the moment I return to setup, it's the same - if accessing email setup again, it's the same message and no emails coming in.
View 6 Replies View Relatedatt bold 9700.uber Noob with BB.Company email is Microsoft exchange "outlook" web based, so I can log into my email with username/password from any basic internet access port. company has BES for BB users and I've got BIS data plan. I'd rather not pay for the higher data plan as I pay my own expenses (including device and mth charges) and I don't have to have real time/instant email access to company mail. I WOULD like my phone to have it receive my comp mail by having my outlook email "forward" it (i've tried that with no success) or by programming my BB to "go check for mail" from that account every so often.
any ideas on how I can get my company "outlook" email to forward to my blackberry email? or even my YahooMail (it notifies me already)
I switched to new Bold 9900, need to switch my blackberry email address from old device to new 9900, No problem switching my non blackberry email address. It will not let me reload my previous blackberry address, wants to add a 1, 2, or a 3 to my name. I guess I need to ell the Blackberry server my new device.
View 2 Replies View Related9700 Rogers wireless V5.0. The only option available for e-mail in setup is "I want to use a work email account with BES" and it's pre-checked. I've searched through the knowledge base and deleted CMIME and CICAL from the service book. However I'm running Desktop 6.0 (latest version) on Windows 7, and the knowledge base instructions for change at the desktop are only for versions 3 through 5. I can't find any for V6. So far no change to the device setup menu.
View 1 Replies View RelatedI'm using bold 9930. The mobile is attached to my provider and RIM as needed - when I'm trying to get into emails accounts services I'm getting the massage the device is not registered when it does by any diagnose I'm doing. How I can solve it?
View 8 Replies View RelatedI want to reset my hotmail email account on my device but when I click on the option it doesn't open to enter my details.
View 1 Replies View RelatedI've been searching for an answer to this problem for about four days. I apologize if it's been asked and then answered, but I just can't find it in the forums.
I'll try to explain as much as I can. I have the Blackberry Bold through AT&T. I am a single user, not through a business, just me. While at home, my email (through at&t) comes to my BB. Once I arrive at work in the morning, I open up my Outlook (version 2003) and my email downloads from my BB. I have the option checked to NOT leave a copy on the server so it is now gone from my BB and housed in my Outlook. I like this setup. This is how I want it to work.
About 4 days ago the problem started. The emails still download to Outlook but won't disappear from my BB as before. I have to go in and delete it a second time on the BB. I don't use any type of sync with my email, it's just always been an automatic thing. I double checked and in my Outlook account it's still set to NOT leave a copy on the server.
Did something get corrupted? It's annoying to see that red LED light flashing only for an email I've already read on Outlook. Hate having to delete the same email twice.
did anyone else have a problem with your email account after updating your Bold device software? I just update to version 6.0 Bundle 2949 and I am not receiving any Email and the software does not allow me to access the Email setup! I tried already to restore the phone setup using the restore function of Blackberry Desktop but without succes!
View 1 Replies View RelatedWhen I go to compose a new email, and I hit the first letter, I get a list of all the email addresses that have ever emailed me or that I have sent an email to. Question: How the heck do I delete certain entries from this list? Or how do I just clear the entire list? I prefer to delete certain entries like Outlook allows me to, but for some reason I cant find out how to do this on Blackberry Email.
View 4 Replies View RelatedI own a Bold 9930.I've noticed that my device doesn't completely sync with Yahoo email.If I read an email on my device, it is marked as read on Yahoo.However, if I read the email on Yahoo, it doesn't sync with the device - the device copy of the email is never marked as read.I used to have full 2-way sync.I contacted Yahoo, and was advised by Yahoo support that 2-way email sync between my device and Yahoo is not possible.
View 5 Replies View RelatedLets say if I have a new email i would like to use and would like to delete the old one off my iphone but it has all of my contacts on it, how do i transfer those contacts, notes, and calendars, to the new email account?
keep in mind that if i delete the email acount with the contacts, the contacts will no longer be on my phone as well as the notes. is there a way for me to transfer the contacts from the old email account to the new one so i can remove the old email account? too much spam.
Info:
iPhone 4, iOS 5.0.1
I forgot the password of an email address from my old Nokia. I have sent a request and the message "Attention Required" appeared below the email address in my new Nokia. Which link account will my password be sent? And how will I go about resetting the password?
View 1 Replies View RelatedI just got my Blackberry 9700 replacing my previous Palm 755. When I first used the Device Switch Wizard form the Blackberry Desktop Manager I was able to transfer all the data from my Palm Desktop to my Blackberry. I performed this for about four times as I modified my contact list. Now it aborts the transfer and receive a message saying:
"Desktop organizer data was not imported successfully. Errors occurred during the process"
I have since removed the Blackberry Desktop Manager software completely and reloaded - no result. I upgraded the Desktop Manager with automatic update - no result.
Desktop Manager 5.01.37
Palm Desktop 4.1.4
You've probably all been asked this loads and I've read some forums posts and tried software but ive not been able to find a solution or answer.Basically Ive just got myself a Storm2 and was told by my provider that I could sync my emails from outlook to my device and back like a windows mobile device. As ive found out this isnt the case, I really like the phone and dont want to hand it back over to swap for another device but if I dont find a solution then I wont have a choice.My question is, is there any software available that will sync my device to my computer the same as a WM device does through activesync?I have tried Astrasync and Notifysync both which throw errors up and dont work
View 14 Replies View RelatedIf I have a corporate blackberry with email delivered from BES, and I want to add an additional internet email address, can I do this on the handset or web (equivalent to mobileemail.vodafone.net)?
View 7 Replies View RelatedI am giving my Bold back to my company as I am leaving my job.I will be getting another blackberry but it migt not be a bold.I want to atleast keep my BBM contacts. My question is, how do I go about taking the contacts over to the new phone with a new PIN BUT not having them notice that I got a new pin. In other words I don't want them to have to get a message asking for "accept" or "reject" I want it to naturally migrate over.
When I got a new phone form work to replace the old one all my contacts were carried over and they didnt even notice the change on their end. I want to do the same thing but the new phone will have a new enterprise server and perhaps a new service provider.
My email has been working fine until today. when no emails were coming though on my device. I went into start-up and retyped passwords and it then came up with "device change failed" I tried to do the battery out trick which did not work, so thought I'd delete the account and start again. As soon as i go into email option on start-up it says "device change failed" then when I try and add my email back, it says "sorry unable to continue your session. log in again" It then takes me back to the main set up menu.
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