BB Bold :: The Backlight On 9900 Stays On?
Sep 20, 2012
The backlight on my Blackberry 9900 stays on. It will not shut down even though I have reset the options. Also, if I press down on the 'lock", it will shut off for about 10 seconds but then light up again.
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Jan 9, 2011
I have a BB 9900 with OS 7.1.0.694 and the Auto Dim Backlight feature adjusts the brightness of my screen, even when the box is unchecked in Options/Display. Is there a way to deal with this OTHER than reinstalling the OS?
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Feb 1, 2010
I've noticed that when I'm on a call, my backlight stays on.
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Nov 29, 2013
I have noticed that the back light on the camera (the small round one) stays on constantly. the lens cover was stuck open and the camera wont start. didnt hear the caller but the caller could hear me when in a call. no sound from the bottom speaker. all at once. screen ok vibrating ok.
I have noticed this when i pulled the phone from my pocket. it has been there for 20 minutes or so. before working fine.
Managed to get some of the hardware working later by looping videos i have recorded. after 4 5 times the sound came back. then after plugging headphones in the jack and pulling it out again i could hear the caller. then downloaded hardware test app and the camera came back but every time i switched from still to video the flash went off. happened also when switching from front facing cam to the normal one.
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Oct 28, 2011
I'm at work posting on the bionic so making this short. I let my phone charge over night with oem wall charger i unplug it to go to the gym. Well i usually turn the lights on in my room. This morning i did not as i unplugged the bionic the backlight light up dimly. I let it sit i finally got tired of testing it the backlight stayed on indefinitely. I let it sit 5 min still on i have to push power button to wake and again to lock. So i was wondering if anyone noticed this it can drain battery i sometimes put phone in gym bag after charging without waking phone.
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Jun 20, 2010
Right now as I type this my keypad light is off. I was also just reading an email and after a few seconds the screen just started to fade and eventually went dark. I had to hit the trackpad to get back on. I've got my backlight dim set to no.
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Apr 24, 2012
It's about 2 months that I have a Blackberry Bold 9900, and I am new to Blackberry overall.I am having trouble turning off the backlight. The light stays on all the time. When I lock my phone, the backlight will go off for 2 seconds and then it'll come back on. I tried playing with all the settings in the options Screen Display, and nothing seems to turn it off.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Apr 3, 2010
I have my backlight brightness set to 10 and i've noticed (maybe its just me) but 10 and 80 look the same. at 10 the screen is still bright.
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Nov 13, 2012
Why during I charge battery, (9790), the backlight still on( phone already locked, after backlight on, phone is unlocked back). It waste the battery & electric
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Mar 1, 2010
When charging the phone yhe screen has a clock that stays on and the key pad as well. The only way i can get it to sleep is to put it into the case it came with.
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Sep 22, 2011
Normally I charge my battery on my bold 9780 every other day. To my supprise the battery indicator stayed on 100% for 3-4 days until it suddenly closed down while using it, saying battery was low...(not exact message). I charged it to 50% but after a day it is reading 50% still.
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Aug 21, 2012
my phone screen freezed last night so i took off the battery and put back in to restart.Now the phone is on but my screen stays black !What can i do?
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Aug 23, 2010
I have cleared my e-mail in box, but can not get the e-mail icon on the top bar of the main screen to go away. It is still showing 1 e-mail, but there are none in my box. I turned it on and off and rebooted, but it is still there, showing 1 e-mail, but there are none. Is there a hidden e-mail somewhere I am missing. Also had a few random reboots. Brand new 9650 from Verizon.
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Nov 14, 2012
bbm to chat not connecting only stays in text?
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May 16, 2011
Camera light suddenly came on. Cannot get it to turn off. Tried setting the light to off, no luck. Pulled the battery while off as well as while on and re-boot without success. As soon as the battery is connected the light comes on.
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Nov 19, 2012
I have read many ways to fix this problem but I can not find away to fix it using a Mac? I don't Have a PC so I am lost. My phone just stays on reboot loop
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Jul 23, 2011
Camera flash stays lit continuous, is there a solution?
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Jan 24, 2010
I just updated to 442 and everything else seems fine except for the fact that when on a call, as soon as the backlight times out, it mutes the mic and the party on the other end cannot hear me. Clicking the trackball "unmutes" the phone until the backlight times out again. This happens whether I'm on speakerphone or not.
I posted this in the actual OS thread as well but figured someone in here may read this and know of a solution.
I've done quite a few battery pulls hoping this would resolve the issue but it hasn't.
The nice thing about upgrading from 296 to this is when you are on a call and the backlight times out, the screen and everything but the 4 buttons on the trackpad row go dim. So if its dark you can still find these 4 buttons rather easily. I just wish I could figure out this mute issue.
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Jun 6, 2010
I have a 9700 on swisscom, and I have a problem. My phone used to connect to the 3G Network and BIS perfectly fine until about 5 weeks ago. It still connects to the 3G, but the symbol stays small (no data/no bis). If I turn the network settings to 2G only, I have no trouble connecting to the BIS and Data, and I also don't drop the signal. The wierd thing is that it used to work perfectly and now 3G just doesent properly work.I have tried everything I can think of, I bought a new sim card, reloaded preveious OS versions where It worked on, resend registration message, deleted my bis and so on. What else could I try? as this is 3G phone and I want to use 3G.
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Jan 21, 2010
While upgrading to the latest version of my BB messenger I had two unread messages. I didn't read these messages and completed the upgrade. Ever since then I have had the notification icon displaying the number 2 with the bb icon on my front screen. So now when I have two new messages it shows 4 and after reading the two it continues to display the two messages that don't exist.
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Sep 12, 2011
The New Message icon stays up on my homescreen even after I have deleted all of my messages. Its very annoying because I know there isn't a new message and its an error. how to get rid of this icon?
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Sep 15, 2010
I read ebooks voraciously, it's very useful when in bed with the other half and he's trying to sleep, not to need a bedside light on.My problem occurs when using an ebook reader (currently Mobipocket - though please do enlighten me if you know of one better which will easily take books from the file offerings of the Gutenberg Project):
The keypad remains bright, much brighter than the screen (especially as I set the background to black and the text to mid-grey).I'd love to be able to toggle off the keypad backlight somehow.I've found a sort-of workaround, where I go to the Clock and set Bedside Mode, then switch application back to Mobipocket - the screen dims and the keyboard turns off...
BUT only until I use the optical pad to swipe to the next page, and the keypad lights come back on and blind me. They do fade out again but by this time I'm halfway down the new page and about to swipe again!Anyone? Keyboard backlight toggle? Is such a thing ever going to be possible or is this a well-flogged long-dead horse?
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Sep 19, 2011
I have a Blackberry Bold 9780. When I click on any of my bookmarks or type in any web address, the loading bar at the bottom of the page goes inch by inch and says "Requesting...." Then when it gets all the way to the end, it just stays there still reading "Requesting..." And the page is blank. I've tried restarting my phone, pulling out the battery and nothing works. The only web address that seems to work is my bookmark to Google Translate. IDK why that one, but it works... I miss my internet!
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Sep 4, 2012
My 9000 will not turn on. The red indicator light comes on and stays on for approx 1 minute. The screen then switches to white battery with a red "X" through it. I have tried other batteries that were verified to be good with the same results. I have tried other wall chagers with the same results.
I have repeatedly left the phone on charge for several hours, removed the battery and replaced it after a few moments with the same results.
This issue started after the battery became very depleted after leaving the phone on bedside mode overnight. The phone had been operating without any issues up until this point. It is approx 2 1/2 years old.
All my contacts are on the phone and have not been backed up or saved on the sim card.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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