BB Bold :: Cannot Pair With Documents To Go
Jul 21, 2010
I have a bold 9700 and just upgraded to D2G premium edition. I get the error message 'unable to connect to document to go files' when I try to pair my device.
I have downloaded new software D2G and Blackberry desktop. rebooted bold and PC, but still can not pair.
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Jul 21, 2010
I have a bold 9700 and just upgraded to D2G premium edition. I get the error message 'unable to connect to document to go files' when I try to pair my device.I have downloaded new software D2G and Blackberry desktop. rebooted bold and PC, but still can not pair.Can anyone help as contacting Dataviz is near an impossibility.
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Feb 9, 2012
o2 certainly couldn't! I started having trouble reading downloaded pdf's. Any time I tried to, I got an error message telling me that "the pdf could not be opened because there is a pending dialogue on documents to go. close this dialogue and try again". o2 were like, bugger off! So, I have deleted documents to go thinking there was no point in having it as it didn't work properly. On App World I cannot find any alternative pdf readers - even thoguh an internet search suggests they are out there - and I cannot find anywhere where I can redownload documents to go.
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Feb 27, 2012
I was using 8520 before swapping to 9780. I observed the document To Go is corroupted so I deleted so as to reinstall but unfortunately each time i try it on the bb application world it display "not available for this device" and using the desktop, the application is not in the folder. how to reinstall the application.
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Oct 11, 2012
I have a bb bold 9900, os 7.0 version.It is written that the .pdf documents reader is pre-installed with documents to go premium which is resident.I tried but I cannot open .pdf documents.Then I tried to openn url.... as the resident bb sw says with a link,but this link doesn't work. The same link suggest to copy the address and to surf it with the normal websearch.I need to open and read .pdf.
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Sep 27, 2011
is there a way i can open pdf and word or two word docs at the same time? I'm using BB9900, OS 7. If it's impossible, is there any way to work around it like changing the pdf to jpeg or something?
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Jun 24, 2011
can't find my documents on Blackberry 9700?
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Mar 29, 2010
Is there a way of making a shortcut for documents folders and so on,at the moment im going to 'media' > menu button>explore> then browsing to my documents folder on the memory card. would love a shortcut on my home screen, is this possible?
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Jul 10, 2010
i accidentally deleted documents to go from my blackberry bold 9000, i dont have the product/registration key ...
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Sep 16, 2011
I got my phone yesterday and thought to download PDF file from internet. Once I downloaded I pressed open it did and after I downloaded another one different one pressed open and I got this message "The document could not be opened because there is a pending dialog in Documents To Go. Please close the dialog and try again". I pressed ok and tried to close the application but it is still open and I can't close it.
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Dec 20, 2011
I am using BlackBerry Bold 9780 and have Documents to Go, Sheets to Go and Slides to Go for viewing Word, Excel and Powerpoint documents respectively. I saw in newly launched BlackBerry Curve 9220 there is an inbuilt app named "Documents to Go". By which anyone can view Words, Excel and Powerpoint documents and also PDF files for free. But I cannot able to view PDFs in my Bold 9780 which is more heavy and costly smartphone than Curve 9220. Hence I want to know from where can I get a compact "Documents to Go" app for free and which is also a PDF reader.
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Nov 26, 2012
I bought an auricle bluetooth Jabra but I don't manage to connect it with the BB Bold 9700.I launched research bluetooth, it detects the audio device but impossible pairing.
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Jul 30, 2012
subject says it alli had no pb pairing the bold before upgrading to bbry desktop 7.1once i did it, i coul'd pair the bold anymore with the computer. Windows sees the mass storage device, but the bbry smartphone driver won't load, windows says there's an erroros : windows 7 frenchbbry bold 9780bbry desktop : 7.1, french version the problemn is't the cable, i tested it with 2 cablesi installed version 5 of bbry desktop on another PC and it works finei believe the driver upgrade is somwhat messed up...
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Aug 2, 2010
my phone gets the spinning clock all the time....so i am trying to prevent it from as many apps from running at the same time...so apps you just can't stop.....but i noticed that "Documents To Go Files" automatically starts when i reboot my phone....i went to their site...but could not find the answer....anyway to prevent it from starting in the beg, instead of having to turn it off everytime?
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Nov 4, 2010
I bought a Hyundai Elentra 2012 from last November and have been using my BB9900 with no issues with the car bluetooth.Once I start the car it would auto pair no issues at all.Right after the OS 7.1 update as I got in the car it said cannot pair. So I deleted both in phone and car and re paired. That connected but as soon as I shut the car off and try again it says on car menu pair failed. If I try and connect manually via the 9900 menu it says on screen cannot pair.The only way to pair it is remove both from each and re pair again.What did the OS 7.1 do to mess up th ebluetooth. By the way I have two phones and the iphone 4 pairs fine with the car so its not a car issue.Also why does BB not include the old rings tones. I have to always install it manually. I also notice the new OS use smuch more memory another 40+ mehs now I only have 140m free.
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Jul 22, 2011
i have bb 9700 , i could not pair with my car kit Bluetooth , when i find the car Bluetooth , my device asked the pass key password that wich i could not enter it in the car device .how could i cancel the process of asking pass key in my device to connect easily ?
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Oct 18, 2011
I recently got a Jabra Clipper BT headset +A2DP stereo headphone.Unfortunately, I am not able to pair the Jabra Clipper with my BB 9900 phone I've tried pairing with Nokia 5230 and it works perfectly ok and able to listen to music on it.So I'm sure that the headset is functionally working ok.I've tried several options to pair the BT headset with my BB 9900. The BB 9900 just does not discover the Jabra Clipper at All?
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May 1, 2012
Previously I was using a Bold 9700 handheld and was able to pair it with my Platronics 975 Discovery Bluetooth earpiece.Recently I changed to the Bold 9900 and was unable to pair the handheld with the same earpiece. I activated my Bluetooth in the 9900 in attempt to pair up the devices. But the 9900 was not able to detect the earpiece despite numerous attempts. I have checked and double checked to ensure both devices are switched on and the bluetooth is activated.Is the bluetooth in my 9900 malfunctioning?
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Oct 11, 2012
I am ubaleto pair the Nokia Bluetooth (BH 218) with blackberry bold 9900.previously i was using the older modelof bold and it worked with than model.I tried allpossibilities of activating the both the phone and the device stillit is not recognising the blue tooth deveice.
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May 1, 2014
They come in email, they download and it says they go somewhere called "phone storage". They are not located in the "Downloads" icon app. How do I find them?
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Mar 12, 2012
What is the out of the box app that reads .pdf, .doc, .xls and .ppt? Can these types of files be edited with the out of the box app?
Info:
iPhone 4S, iOS 5.1
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Jul 29, 2012
which models of black berry phones natively support PDF or can be use to read pdf documents. Can Curve 8520 be used to read pdf documents? I has just been introduced to blackberry phones.
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Jun 18, 2012
How can I restore the documents? The documents confirming the purchase of lost iPhone.
Info:
iPhone 4
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Dec 11, 2014
I just upgraded to an iphone6 plus and now in unable to open documents that are sent via email. I used to receive the exact same documents on my other device and had No problem whatsoever. The document appears now as a winmail.dat.
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May 30, 2010
I want to securely save documents in my Nokia E72 so I will encrypt my memory card, however, i state that if i restore my phone to factory setting then I won't be able to use the data on my memory card!? Is this true?. I'm just afraid I encrypt my memory card and then I have to restore to factory setting even if by mistake and this would mean I will lost all the data on the encrypted memory card or phone.
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Jan 6, 2010
For some reason I do not have documents to go on my Curve8900...although the software is 4.6... (a T-mobile network phone, cracked to function in lebanon).When I try to access Dataviz site to install it, it states that "it is already installed on your phone", then again, I cant find it anywhere on it!
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May 19, 2010
I have downloaded Documents to Go onto my 8330 curve. I have installed the Documents to Go desktop onto my computer. When I try to add my device to the desktop through the set up wizard it tells me my device is not connected. I have it connected with the usb cord, I said no to access mass storage device and I have documents to go open on my phone. What have I not done?
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Jul 6, 2010
When I select any of these 1.vcf through 999.vcf they all go to the same blackberry message contact. How do I delete them? Where did they come from and can I delete them? I have to scroll down past all of them in order to see my regular files.I can't mass select them and I sure hate selecting them one at a time to delete them.
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Dec 21, 2014
So I emailed myself a pdf file to save and instead of having to refer to the email when i need it, i downloaded it, but don't seem to have a download icon available to get to that folder.Is there such a thing as a Documents or Download folder that I can create a shortcut to on my GS5 home screen?
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Jan 3, 2016
I'm trying to free up some room. I went to My Files, then My Documents and found a lot of old docs that I downloaded for one-time purposes only, and so I went to delete them, only to get a Failed to Delete notification. These are Word docs and Adobe files I downloaded myself, nothing important. How come I can't delete them??
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Mar 20, 2012
I just backed up my iphone 4 into my iCloud account.Are all the applications also backed up in the account along with the documents in it ? I do have some important documents in QuickOffice Pro. If I restore my iPhone, would I be able to get those documents back through iCloud ?
Info:
iPhone 4,iOS 5.0.1
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