BB Bold :: How To Reinstall Documents To Go
Feb 27, 2012
I was using 8520 before swapping to 9780. I observed the document To Go is corroupted so I deleted so as to reinstall but unfortunately each time i try it on the bb application world it display "not available for this device" and using the desktop, the application is not in the folder. how to reinstall the application.
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Feb 9, 2012
o2 certainly couldn't! I started having trouble reading downloaded pdf's. Any time I tried to, I got an error message telling me that "the pdf could not be opened because there is a pending dialogue on documents to go. close this dialogue and try again". o2 were like, bugger off! So, I have deleted documents to go thinking there was no point in having it as it didn't work properly. On App World I cannot find any alternative pdf readers - even thoguh an internet search suggests they are out there - and I cannot find anywhere where I can redownload documents to go.
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Jul 21, 2010
I have a bold 9700 and just upgraded to D2G premium edition. I get the error message 'unable to connect to document to go files' when I try to pair my device.
I have downloaded new software D2G and Blackberry desktop. rebooted bold and PC, but still can not pair.
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Jul 21, 2010
I have a bold 9700 and just upgraded to D2G premium edition. I get the error message 'unable to connect to document to go files' when I try to pair my device.I have downloaded new software D2G and Blackberry desktop. rebooted bold and PC, but still can not pair.Can anyone help as contacting Dataviz is near an impossibility.
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Oct 11, 2012
I have a bb bold 9900, os 7.0 version.It is written that the .pdf documents reader is pre-installed with documents to go premium which is resident.I tried but I cannot open .pdf documents.Then I tried to openn url.... as the resident bb sw says with a link,but this link doesn't work. The same link suggest to copy the address and to surf it with the normal websearch.I need to open and read .pdf.
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Sep 27, 2011
is there a way i can open pdf and word or two word docs at the same time? I'm using BB9900, OS 7. If it's impossible, is there any way to work around it like changing the pdf to jpeg or something?
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Jun 24, 2011
can't find my documents on Blackberry 9700?
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Mar 29, 2010
Is there a way of making a shortcut for documents folders and so on,at the moment im going to 'media' > menu button>explore> then browsing to my documents folder on the memory card. would love a shortcut on my home screen, is this possible?
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Jul 10, 2010
i accidentally deleted documents to go from my blackberry bold 9000, i dont have the product/registration key ...
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Sep 16, 2011
I got my phone yesterday and thought to download PDF file from internet. Once I downloaded I pressed open it did and after I downloaded another one different one pressed open and I got this message "The document could not be opened because there is a pending dialog in Documents To Go. Please close the dialog and try again". I pressed ok and tried to close the application but it is still open and I can't close it.
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Dec 20, 2011
I am using BlackBerry Bold 9780 and have Documents to Go, Sheets to Go and Slides to Go for viewing Word, Excel and Powerpoint documents respectively. I saw in newly launched BlackBerry Curve 9220 there is an inbuilt app named "Documents to Go". By which anyone can view Words, Excel and Powerpoint documents and also PDF files for free. But I cannot able to view PDFs in my Bold 9780 which is more heavy and costly smartphone than Curve 9220. Hence I want to know from where can I get a compact "Documents to Go" app for free and which is also a PDF reader.
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Aug 2, 2010
my phone gets the spinning clock all the time....so i am trying to prevent it from as many apps from running at the same time...so apps you just can't stop.....but i noticed that "Documents To Go Files" automatically starts when i reboot my phone....i went to their site...but could not find the answer....anyway to prevent it from starting in the beg, instead of having to turn it off everytime?
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Oct 10, 2011
Paid for cycle app and it was not working properly lately so i uninstalled and wanted to reinstall to see if it would work again( it did work at first) . I do not want to pay for it again
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Aug 6, 2010
I installed the new os .862, I don't think the install went as smoothly as possible. My brother installed and his runs SOOO much better than mine and doesn't eat the battery, ect. How do I accomplish this best? Downgrade then re-upgrade, wipe phone and stall all over again?
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Oct 18, 2011
I am using Bold 9780 with OS6. I uninstalled BBM and tried reinstallign again but not able to. Usually when you uninstall and try re-installing the button in the application world is highlighted. But in my phone its just displays a message as "Uninstalled" i am not able to re-install now.
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Jun 1, 2012
i Have an issue with my blackberry handset turning it self off and as iam a technician frokm what it's doing i can say it's a software faliure , whenever i'm trying to install the software from Desktop manager it says it's no updates available.i don't want to update i just want to reinstall
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Mar 11, 2010
i want to make a backup of my bb, format it, install OS and load backup again..what i want to do is..make backup with desktop manager format it ( i dont know what software to use,please tell me)load OS with bbsak load backup back with desktop manager.
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Sep 24, 2011
my daughter kept getting an error message on her bold 9700 .i uninstalled it but the option to reinstall it isnt on the facebook app.? i cant reinstall it .my 12 year old girl is in bits please please can someone end this nightmare
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Jul 7, 2011
I bought my 9780 in T-mobile, everything was working just fine, but last Tuesday when I try to do something with the email set up, it ask me for an update so did it, big mistake, to make short the story the only solution that I found was do a wipe and reinstall the OS, and it works but I lost al the defalut apps like games, bb maps, games and all the stuf that comes with it, If any body can tell me how I restore all my apps because before I wipe the bb I didn't back up
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Feb 11, 2012
Recently bought a new bberry and downloaded/installed the bberr bridge but app icon was not to be found although subsequent attempts to download stated it was install. Other users with same problem uninstalled the app and then reinstalled it. I successfully uninstalled the bridge app but on attempting to reinstall it App world does not allow it - notes (under the icon) that it is uninstalled.
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Aug 4, 2012
Due to Memory in my 8520 I executed an swipe command and I marked emails and application which I have to reload. We the device was on I was surprise to since the Application(Document to do) is not their on my device.
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Jan 3, 2010
My bold 9000 cannot be turned on at all. Connected to PC, but Desktop manager cannot see it, nor is My Computer. Unable to reinstall OS....
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Jul 1, 2010
I am holding a blackeberry bold 9000 phone.The phone got an issue when my nephew played with it and currently it is showing the error as RELOAD SOFTWARE 513.I tried to find a solution and the reinstalling softwares should resolve the issue.My concern now is that I have got plenty of data ,notes,contacts on the phone memory which I do not want to lose.Is there a way to resolve the issue as my work is hampering because the phone has got stuck this moment.
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Feb 20, 2012
I have a 9900 bold.I did an updat on software program yesterday.Today my phone blocked with the message error "app error 200".I tried to reinstall the software, to take off and back the battery,
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Jul 20, 2012
i deleted social feeds on 9700 , how do i reinstall it
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Jul 6, 2010
I went out one night and when I woke up I noticed an application icon was missing on my BB. I just now realized that its BB AppWorld that has disappeared and I cannot seem to find it for the life of me. I assume I drunkenly hit some random keys and it vanished but I can't possibly imagine how I have checked all my hidden folders and every thing. My Applications page under Settings lists AppWorld and I have even tried countless battery pulls and deleting AppWorld and reinstalling it.
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May 1, 2014
They come in email, they download and it says they go somewhere called "phone storage". They are not located in the "Downloads" icon app. How do I find them?
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Mar 12, 2012
What is the out of the box app that reads .pdf, .doc, .xls and .ppt? Can these types of files be edited with the out of the box app?
Info:
iPhone 4S, iOS 5.1
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Jul 29, 2012
which models of black berry phones natively support PDF or can be use to read pdf documents. Can Curve 8520 be used to read pdf documents? I has just been introduced to blackberry phones.
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Jun 18, 2012
How can I restore the documents? The documents confirming the purchase of lost iPhone.
Info:
iPhone 4
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Dec 11, 2014
I just upgraded to an iphone6 plus and now in unable to open documents that are sent via email. I used to receive the exact same documents on my other device and had No problem whatsoever. The document appears now as a winmail.dat.
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