BB Bold :: BIS Not Connected?
Jun 25, 2011
What will i do with my BB 9700 unit.. I was able to use at first the blackberry internet service then all of a sudden it is suspended or deactivated.. I contacted my service provider but to no avail the service is still not connected.. I am suscribed to a data plan but still the internet service is not functioning.. Also the wifi service can not connect to any WIFI connections.
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Nov 18, 2011
I am using Blackberry BOLD 9700 and my service provider is vodafone (With Blackberry plan).I have a problem in connection of BES and BIS.When i go to my service status option it show not connected but If use wi-fi it works absolutely fine.I have been using blackberry for over a year now, never ever faced this type of problem.
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Aug 11, 2012
I have a Bold 9790. The phone was working perfectly until I connected to a wifi connection today. After I disabled the wifi connection the BI and BES say "not connected" in service status. Kindly advise how I can connect to the mobile network again.
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May 15, 2010
HelI've activated BIS through my service provider (Mobily in Saudi Arabia). Am able to receive email & use blackberry messenger. But the status for BIS (under OPTIONS) reads "not connected". I'm unable to connect to popular BB app's like facebook, time and also unable to use maps or GPS.Error message i get is "could not connect to a data service....." (for facebook) & "BIS or BES not configured........" (when trying to use GPS)I've tried to get it solved through my service provider (MOBILY) who've not been able to help for more than 3 weeks now. Tried hard to search for a solution on internet, found quiet few (this seems to be a common issue) but been unsuccessful.
My BOLD 9000 OS is 4.6.0.247 (platform 4.0.0.206)
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May 5, 2012
My iPhone 4s won't connect to my car head unit it comes up connected and then half way thought it comes up as not connected and when I try to connect again it come up as device is out of range even when the phone is right next to it?
Info:
iPhone 4S, iOS 5.0.1
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May 31, 2012
i have a bold 9900 and it seems nearly every bbm stops working. i can still use it through WIFI but it says not connected when not connected to WIFI. i can not get on facebook at all even with WIFI. usually when this happens it starts working again but its been down for over 24hrs now.
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Sep 24, 2012
im currently ou of country with data service off while roaming.. and was using bbm and email vis wifi but after updating the device software the bbm and email are no longer connected to wifi while whatsapp and facebook and all other apps are working normally
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Jan 28, 2012
all of sudden i cannot connect with my desktop software usung USB I keep getting "Cannot communicate with connected device". My cable is not damaged
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Oct 4, 2011
i have tried everything under the sun and the problem still exists.my problem: my bold 9780 is connecting to my wifi but won't use the connection when browsing the web.
i don't understand and it's quite annoying why it won't work as it did before. i've even spoken to orange and sky to try and solve this problem and still nothing.
whenever i browse the web on my blackberry via the browser through wif the pages never load. it's actually quicker to disconnect from wifi and use 3g then wifi. my blackberry was working fine before why has it stopped working. this has to be fixed as it's a pain!
i've tested other wifi spots and i have the same problem so i know it's not my router. i removed the security on my router but still no luck. i've done a master reset on my blackberry and still the wifi will not work. i've even had the handset replaced and still the wifi will not work!
the blackberry connects fine to the router and its shows as connected to the router but it just refuses to load pages when wifi is on. it gives me an error message:
"unable to find the requested server"when wifi is on and i try to browse the double headed arrow icon in the top right should be on when using the wifi, but it hardly appears at all when the pages attempt to load it should be on constantly when loading pages through wifi.
i can't even see Internet videos it keeps buffering the gives me the same error message as above.
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Aug 12, 2012
My BlackBerry Bold randomly stopped connecting to the Internet. Within the "Manage Connections" then "Services Status" sections, it says "BlackBerry Internet Service, Connection: not connected." Does anyone know what/where I should click to get the internet connection back?
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Mar 10, 2012
I've not had a problem with my Bold, until last night. The BB Internet Connection turned off, and I can't seem to figure out how to get it 'on' again. I wasn't doing anything unusual, other than sending an email. And it just quit.
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Aug 15, 2011
BB bold 9870 battery went flat. As I have mislaid the Ac charger unit, I connected my BB to my laptop via a USB connecter. Now my BB will not charge at all, and when I go to the BB desktop software icon, it says it is 'disconnected, although the cable is connected! What/where can I go to get my BB working again
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Aug 12, 2012
My Blackberry Bold 9650 randomly stopped connecting to the Internet. It had always worked before. Within the "Services Status" section, it says "BlackBerry Internet Service, Connection: Not Connected" and I don't know where to get my device connected back to the Internet.
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Oct 5, 2011
I am BB 9900 user and since yesterday I have noticed that wireless is not working on my handset. The BB Bold icon does not appear on the top after connecting but the signal strength Icon comes up with no problem. I tried to reset the wi fi connection and also tried to reset the settings but still nogo. Did rebooted the device multiple time and also un installed the latest 3rd party software but still no go.
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May 11, 2012
My black berry internet service is not working. i am on a vodafone contract and i do have blackberry plan in my contract so it should work but it keeps saying it is not connected.
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Feb 17, 2010
My 8520 shows strong signal from my home wifi but it will not receive datafor webbrowsing and defaults to using GPRS which means cost
If I turn off gprs for data, nothing happens at all 'cannot connect to server' Wi-Fi working fine for all pcs and laptops in the house.
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Jun 14, 2012
my iphone is charging when it is connected with adapator but it is not working when it is connected with computer.
Info:
iPhone 3GS, iOS 5.1.1, model MB715LL ; 16GB
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Feb 12, 2012
Having problems with my Xperia Ray connecting to my Jawbone. It shows it connected, and the jawbone even beeps when calls are ended. The problem is all of the phone audio is routed through the phone and not the Bluetooth.
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Apr 19, 2012
My iPhone is on the Bell network, along with 3 other iPhones in my household. We have WiFi and the phone indicate that they are connected to the WiFi when we are in the house. However, my bill from Bell indicates several instances where the phones (all 4 at different times) are connected to the 3G network for 24+ hours at a time. Additionally, it shows the phone connected twice during that time period (as though there were 2 different sessions at exactly the same time, but with differing amount of data connected)
The explaination that Bell gives me is that there are 'minimized' applications still working on 3G even though the phone says it is on WiFi, and that each of these opens its own 'connection'My understanding of cell technology is that the phone can only access one method of Internet connectivity at a time, and that it can be explained as a 'pipe' or 'straw' carrying connectivity and all of the data. I have never heard of a phone that can access two different types at the same time, nor one that uses separate 'sessions' at the same time of either type of connectivity.
I would assume that I turn on my phone in the morning and I am in my house, it indicates WiFi, so I can browse the web, collect my email and update my Facebook on that 'session' that lasts 4 hours until I leave the house. Now my 3G kicks in and the email that I still have open now collects through the opened 3G session, as well as the page I left open downloading something.When I get to work and enter my WiFi area there, the session would then collect my email through WiFi again, and my download as well.
Info:
iPhone 4, iOS 5.1
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Apr 26, 2010
Had this BB9700 for 2 weeks now, still struggling coz I can't connect to any WiFi. At home, even I turned the WiFi on it will only show white mark and the WiFi logo is still gray. When I try to scan for network to other areas it will ask for hotspot login. My friend can easily connect to her WiFi at home using the BB 9000
I cant understand. Do I need to setup anything?
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May 27, 2012
Just purchase a 9780 for Rogers network. When the phone connects to the Blueant Q2 bluetooth I can only hear the ring through the headset. Is there any way I can set my phone to ring instead of the headset?
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Aug 11, 2011
Is it posible? i cant access sdcard when my blackberry is connected pc via usb.
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Nov 19, 2012
I used my Blackberry 9900 ( Carrier : o2 UK, OPerating system: OS 7.1) to make a call and noticed it was running out of battery. I then placed it on my table only to return to find it dead. I have tried everything from connecting the phone to 4 different computers, with and without the battery, I have also used about 3 or 4 other batteries and it still wont come on or show any sign of life. The worst part is whilst researching the issue online, I noticed other people mention a light or a sign comes up but with mine there has been no light, no sign, just DEAD! I tried the App Loader method but no PC recognises the phone when connected. The phone was never dropped or wet or ever misplaced or mishandle. I have had it for just over a year and this is puzzling.
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Nov 9, 2012
unable to unlock to use USB when connected to PC. Need to know default password.
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Dec 28, 2011
I got my Bold 9780 about 2 weeks ago and since then have been connected to Wi-Fi and have had no problem browsing the internet. Then earlier, all of a sudden, it stopped working. I am connected to my router with full signal strength and can't do anything in the browser. I just don't understand why it stopped working.. but I am still connected to Wi-Fi.
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Sep 10, 2012
My blackberry only makes or receive calls when it is connected to the pc.
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Aug 8, 2012
I just buy a Blackberry bold 9700 and i try to connect to wifi at home ! Works great with facebook, browser etc. But now, i go to my work place and insert the wifi password. It's says to me that it is connected but it still use the wap to connect the internet. (I don't have data plan). So I am charged for connecting with the browser. I go >manage connection>mobile network options> and try to turn off the date services. But when i do, i cannot connect neither with the wifi nor with the wap. Try to understand me, how can the mobile tell me that i am connected to wifi, but use the mobile network to connect the internet which is a charged service.
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Jun 1, 2012
My blackberry will not stay connected to wifi
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Aug 17, 2012
i have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
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Oct 31, 2011
am not able to browse using my wifi at home...was earlier an android user... and i am finding it difficult to browse web using wifi in my BB.me as i want to browse facebook and other related stuffs using wifi...how can i browse using wifi though the netwrok shows connected
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