BB Bold 9000 :: BIS Not Connected
May 15, 2010
HelI've activated BIS through my service provider (Mobily in Saudi Arabia). Am able to receive email & use blackberry messenger. But the status for BIS (under OPTIONS) reads "not connected". I'm unable to connect to popular BB app's like facebook, time and also unable to use maps or GPS.Error message i get is "could not connect to a data service....." (for facebook) & "BIS or BES not configured........" (when trying to use GPS)I've tried to get it solved through my service provider (MOBILY) who've not been able to help for more than 3 weeks now. Tried hard to search for a solution on internet, found quiet few (this seems to be a common issue) but been unsuccessful.
My BOLD 9000 OS is 4.6.0.247 (platform 4.0.0.206)
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Aug 25, 2010
I have recently purchased a blackberry bold 9000 secondhand. It is originally a telstra device (it's covered in Telstra logos and on start up it has the telstra splash screen). I purchased it from a man in New Zealand, who himself purchased it from the person who had it on your network, so finding any information about the original owner is nigh impossible.
I just want to know if the unique blackberry PIN is still connected to your company. I have the PIN and IMEI numbers registered to me with the my current carrier (telecom new zealand), also as a precaution I have upgraded the OS to my carrier branded version 5.0.0.592 (bundle 1004,platform 5.2.0.57), (this is the latest version my carrier supports).
Interesting things to note is that when connected to a wireless (wi-fi) connection with internet access, many of the applications can also access the internet. I am not connecting to any enterprise server, the VPN settings are disabled, the APN settings are set to direct.telecom.co.nz with blanks for both the username and password. I have tried deleting and resending the service books many times (each time followed by a"hard-reset"). I have tried wiping the device several times. The dataservices option in the mobile network options menu is turned on, is reading as the correct carrier, and is tuned to the right network mode (3G & 2G).
The browser option, under advanced options, which in turn is within the options menu, has only one setting, "Default browser configuration:" which is showing a blank space, and does not give the option to change it.The exact error says that
"Your device does not currently have any Browser Configuration Service Book Entries.Please contact your service provider to enable the Browser on your device.
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Jan 23, 2010
Why can't RIM develop a Bold 9xxx with the body of the Bold 9000 with larger memory, Trackpad, better camera? They've done it with the Tour and Curve. Plus they've got all the parts available already, just need a little engineering to fit the trackpad and everything else. C'mon RIM. We know you can do it. I'm sure you'd sell millions of them.
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Mar 4, 2010
Quick question. I am starting a new Job and they are getting me a superbasic Perl. I need this for work and so I will be forking some dough out of my pocket to get one of the two following phones: Bold 9000 (I'll pay 100$ Canadian, not Us) Curve 8530 (pay 24.99$ Canadian). I am very used to the Iphone and HTC Touch Pro 2 (not trying to start a flaming/argument/anything else , its just what i'm used to). I am very used to browsing with the other phones and I have heard that BB phones are not up to par, so my expectations will be low. Out of the two phones however, does one perform better than the other (Curve 8530 vs Bold 9000)? Out of the two phones, which one do you recommend overall. I have read that the Bold 9000 even though it is older, it still outperforms the 8530...
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Aug 30, 2010
I dropped my BlackBerry Bold 9000 on the weekend and damaged the LCD screen. The device still works, but two thirds of the LCD is now white and there's what looks like an inkblot on the left side of the screen. I'd like to try to fix it, but don't really want to shell out a lot of $ to do so --- I'm a month away from upgrading.Does anyone have any suggestions, or perhaps a dead BlackBerry with a working screen that you're willing to part with? A DIY repair -- this is out of warranty anyway -- looks straightforward, but I'm not sure I want to spend the $100 or so for a new OEM part to replace the LCD screen.
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Feb 6, 2010
The top row of my keyboard has fine scratches on it, is there anyway of polishing these out?
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Jan 11, 2010
My Bold 9000 is one month old and stopped saving pictures taken with the camera. Have tried the battery pull trick several times.
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Jan 26, 2010
I have a bold 9000 and I can not connect to the internet. Carrier is AT&T and I live in the North East (NYC area). Worked fine up until yesterday (Jan 25). Now gmail, facebook, browser - none work. I've tried the battery pull, turning on/off the network, run a diagnostic test from mobile network options. In the mobile network test i get the volling anomolies "Blackberry PIN-PIN: No" and it says can't connect to my email (gmail).
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Sep 18, 2010
A few days ago I pulled my phone out of the holster and It was really hot and when i looked at it i realized it was off, and wouldnt turn back on. just a red light comes on like normal upon a battery pull but after it turns off the red light comes back on again once more then stays off for good. unless i plug it in then it comes on and goes off all the time. I got it powered back up yesterday but then it did it again. Today I plugged it in and I saw a picture of a battery come up on the screen showing it as empty, i was hoping that meant it might charge up. but no such luck. My main objective is just to get the phone up long enough to back up the info on the phone.
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Mar 14, 2010
I have the possibility to buy the BB bold 9000 and the curve 8520 almost at the same price. What would you suggest?
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Feb 19, 2010
I was just wondering. As it turns out that the 9700 and 9000 share the same type of battery, so how is it that the bold has a far superior battery life over the 9000? Some have reported that the 9700 can hold charge upto 2 days even after heavy usage. So i was wondering are the batteries really identical in every way as claimed? and if they arent is it possible to swap the battery of my 9000 and expect a longer battery life? coz the one im having right now only seem to hold charge for about 15hours with fair usage on a 5.0 OS Zain Kuwait.
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Jan 6, 2010
whenever i back up my bold, and then restore from the backup, none of my sound profiles restore back to the phone. this issue has been a problem ever since i got the phone,whether is was running 4.6, or after i upgraded to 5.0.0.411 what could cause this, and how could i fix it?
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Dec 23, 2011
How do I change the voice mail greeting message on my BB 9000 Bold??
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Jun 6, 2010
I have a Bold 9000 that keeps going to contacts no matter what icon I click on.I tried upgrading the OS and the phone worked fine for about an hour and then went straight back to only going to contacts. The same thing happens when I downgrade.I am unable to make calls or do anything from the contacts list. The phone is basically unusable.
I have tried the upgrade and battery pull and restore from back up.Does anyone have any suggestions of what this could be and how to fix it.
I'm using 5.0.0.681
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Mar 18, 2010
I'd appreciate opinions from folks who had a Curve 9320 who upgraded to a Bold 9700. I love the Curve, but am starting to have issues with long periods of watching the hour glass, but also mechanical age issues, like a metal pin that poked through the 5/D key.My only complaint with the Curve, other than the amount of time it spends thinking about itself, is that I could never use weatherbug or any of the weather apps, they just ground everything to a halt.
My carrier is T-Mobile (Albuquerque, NM)
Platform 2.7.0.78
OS 4.5.0.81
Memory Total: 55GB
Memory Free: 8 GB (after deleting a bunch of photos, texts, etc)
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Apr 22, 2010
I have had my phone for over a year with the OEM holster and it would put my phone to sleep, however for the last 2 days when i put the phone in, nothing happens...am i missing a setting or is this probably a hardware issue and i am then SOL
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Aug 16, 2010
Does anyone know how to permanately remove the Twitter icon off the Bold 1? I updated my girl's phone and this icon appeared. I used the "hide" feature, but she hates Twitter and wants it removed.
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Jul 11, 2010
I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.
I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.
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Jun 12, 2010
My blackberry buttons are taking the wrong commands. I press the green/ answerr button it gives letter ‘k” I press the hang-up/red button it gives me the letter M, the track ball is not commanding, it rotates fine but once u click on it, it gives me a letter. Anyone have a solution or will i have to bury my Berry?
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Feb 5, 2010
im using a bb bold 9000, and after a years use, the keyboard light seems to be getting dimmer and dimmer. any suggestions on how to get it back like the way it was?
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Jun 20, 2010
SO I have searched manically for 2 weeks looking for a solution to my problem.I had a blackberry bold 9000
it died with WSOD- no calls, no texts, no work-y no mo'.so I had it powered up and used my mass storage feature to pull off 120 of my beloved pics... BUT... they are in jpg.rem
I know everyone says put back on your device and decrypt them or email them etc.. but this is not an option.I now have a new bold 9700 and it is through my company - so the security and encryption cannot be changed
Is there any software or any other way to change these to useable files?
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Feb 25, 2010
I recently got a BB bold that's unlocked from ATT. I do not have the Blackberry plan, I only have T-zones. I am able to surf the web and such using opera mini. All my weather and internet radio applications work fine. The only thing I can not get to work is MMS. I can receive but not send. Says no mms service book.I found a generic T-zones service book that I installed to the phone using DM. Unfortunately the service book does not contain the MMS book. Where can I find or add this service book? There must be a way. Is is possible for someone else to send me their service book and have that work?
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Jun 29, 2010
I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
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Feb 18, 2010
Yesterday i installed an app from Dictionary.com called Dictionary. i already had it installed but wanted to perform an update cause u cannot copy and paste the corectly spelled word directly into wherever u originally mispelled it. Anyway i performed an update, Bold asked me to reboot, now the phone boots half way, then restarts.over and over and over and over. Im back down to my Pearl. Is there any way to salvage this situation without me having to erase and reinstall everything from scratch? Is there a"safe mode" i can boot into on the phone and manually remove the app cause i have a feeling thats what's causing the reboots.
thanx guys.
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Aug 18, 2010
well my blackberry bold 9000 has the nuked berry problem, i think. so i follow the 101 guide and it works succesfully, to a point, and then fails. when the loader begins to load "modules", the blackberry resets, and my whole process is messed up. any suggestions?
it displays this msg:Unable to reconnect to the device during a multi-stage load operation.
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Aug 29, 2010
Of the three blackberrys i have owned and used (9000, 9700 and 9800) i have to say i think the 9000's keyboard is by far the best of them all. I am on the 9700 right now and really miss my 9000's keyboard. It felt so much more roomy and comfortable to type on. I wish they would make a larger phone like the 9000 again. IMO it had the best keyboard, best sounding speakerphone and of course that nice large screen.
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Mar 3, 2010
When I am in the office I don't want to receive emails on my bold and through outlook on my pc. Is there an easy solution so that when I'm in the office I'll only receive emails through outlook and when I'm out of the office to my bold and outlook?
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Jan 26, 2010
hey guys my bold has rebooted at roughly the same time for 3 days in a row now. At around 6:10am (withing 2-3 mins each time) ive looked at my phone while driving to work and see that its rebooting...I bought the phone a few weeks ago and dont know if it has been going on the whole time but is there a fix or known explaination for this ?
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Jan 5, 2010
Does the Bold has an in-built calculator? If yes.. how do i find it ?dont someone tell me i need to download an app for tht !!
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Feb 2, 2010
I dropped my berry on the floor with carpet and now it wont work any suggestions? Or is it screwed?
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Jan 4, 2010
I have blackberry bold 9000 for 10 months, and it went well. Today, it froze and won't turn on. I tried to remove and re-place the battery, it didn't work, the red LED light didn't blink at all. I replace it with the fully charged battery, and it still won't turn on. I tried to plug it with wall charger, and it still blank, as if it dead. what should I do?
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