BB Bold :: 9900 Wont Go Out Of Endells Loop
Jan 16, 2012
i bought a 9900 and i used it for a month, however one day the blackberry wont turn on and the only thing that do was blink the red light for ten seconds. i read a lot and try getting out of the endless loop using JL Cmder and Loader, however the device keep doing the same thing over and over, even when im in Loader, it doesnt show any sympton in the screen [it keeps black all the time]. i was wonder if someone could help, or this was a good way to spend $500 dollars in nothing.
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Mar 13, 2010
Im in an endless respring loop and cannot break out of it. i have tried everything i know... details below
(3gs on 3.1.2, new baseband, with 3.1.3 backed up on cydia...and im running windows XP)
here is what happend:
--tried to set file permissions for the calender app bc it was not letting me add new apointments after SSHing the file from another phone
--used ifile to 1st: private/var/mobile/Library/Calendar (i went one step further) as far as i could go before an edit, then clicked the blue arrow and while the permissions was root, i noticed that it set to read and write only. so i changed this to RWE.
--went back to calendar tried to add a new apt -- no go, didnt work
--back to ifile 2nd: private/var/mobile/Library/Calendar (one step less than the first time) clicked the blue arrow and saw that permissions was mobile. so i changed that to root.
--closed ifile opened SBsettings, and clicked respring. i thought maybe this would cause the changes to take effect. i hit respring three times before it respnded... then it resprung to the sad iphone
--from the sad iphone it has been caught in the respring loop. it goes from the sad iphone to my normal lock screen (i dont run any lockscreen apps).
here is what i have done so far:
--i replaced the Calendar.sqlitedb file with the old (presumably good) file from the old phone via SSH. this seemed to help a little in that now i was able to slide the slider but still, nothing, just back to the loop.
--i attempted to restore from backup in itunes. after about 10 minutes, nothing was happening; the phone continued to loop and itunes seemed to make no progress. so i disconnected the wire.
--i held down the home and sleep buttons until the phone powered down. holding down just the sleep/power button only caused the screen to dim, but the loop continued.
--once the power was off, i turned it back on and ran blackra1n from recovery mode. phone returned to loop.
--powered down again, same method and once in recovery mode, connected to itunes. itunes said it had to restore before it could do anything. i disconnected...
--ran blackra1n again, and once more while back in the loop, and still nothing. but now when i slide, i am seeing the error message about mobile substrate, however, it does not fully appear in that the phone starts to respring before anything can happen. i have been sliding the slider and each time the screen stops at a different level, meaning that i can see the icon animation but the respring stops it at various points. while writing this, i got a text message. it displayed, and then disappeared on the next respring.
Should i do a full hard reset, should i delete stuff via SSH, DFU, i dont know, but it seems like the phone is still intact enough not to need a full restore (which would = re-jailed...).
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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May 25, 2010
On a number of occasions where my battery was nearly flat as I put it on the charger before I went to bed I woke up in the morning to find that the device wouldn't turn on. A battery pull sorted it every time. Last night I put my Blackberry on charge and woke up this morning to find that not even the battery pull would work. When I hooked it up to my laptop, the desktop software recognised that it couldn't communicate with Blackberry and offered to update the software (which in fact I did a couple of weeks ago). I read a KB article that said one should do this without the battery installed. Alas during the software update where it gets to the point 'reconnecting to jvm', I have to re-insert the battery as the 'no battery' icon appears on the screen. We then get stuck in the original cycle whereby the device gets stuck in a cycle of light on, light off... and of course a failed software update too.
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Dec 11, 2011
I am using a BlackBerry Bold 9780, with OS 6 bundle 2647. I am facing a problem that after sometime it gets restart. Sometimes it restarts and then back to normal but mostly it stucks in a restart loop (Red LED turns on as indication that phone is powering On. But it doesn't turn on and the process continues and LED keeps blinking). I tried to update OS version by using Desktop Manager Software, but still facing the same problem. And now i got no more updates for OS.
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Nov 19, 2012
I have read many ways to fix this problem but I can not find away to fix it using a Mac? I don't Have a PC so I am lost. My phone just stays on reboot loop
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Dec 2, 2011
My phone was in a reboot loop. So I asked the Provider for support. Theceommended to Reinstall Software.So I did. After this the system kept on. As soon I aktivated Mobile Network Option. Device was in reboot loop again. it does not matter if I have SIM card in device or not.
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Oct 1, 2012
Last January I bought my BB 9930 Bold. At first it worked well but a few months ago it started rebooting in as a loop. I tried to fix it by removing battery and then it never came back.
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May 19, 2012
I've been facing great problems in turning on my Bold 9700 mobile. I just changed the sim card and from then the cell is not turning on. Whenever it stars to turn on after a few seconds it restarts, then again the actions replay. I can't even charge it as it keeps turning on and restarting again and again.
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May 24, 2012
The phone is rebooting till the death of the battery. Trying to reinstall OS, but application loader wizard requires the Security Code. But it's not that code that I have setted up (and my code is unacceptable). P.S. Dealer accepted the Warranty Claim, but they said that it's non-repairable (but I think - they even didn't try). I need all the info from device. How to get the security code?
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Jul 20, 2010
I have got a Blackberry 9700 infront of me. When you go into the calender and scroll down the dates (in Agenda View) it seems to be stuck in a loop. For example today is the 21st you scroll down to the 24th then it loops back to either 16th, 17th, 18th, 19th, 20th or 21st again and again repeats this.
I have already wiped the handheld and reactivated on the BES. I have Issued a new 9700 and activated with the BES. I have Contacted out service providers and completed a sim replacement aswell as got them to ensure all settings were correct. I have removed the user from the BES and Readded, setting up all groups and policies needed. I have replicated all settings with a working blackberry.
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Jul 26, 2011
I have my work emails fed to my Bold and all has worked well until today - when I was required by my trusty employer to update my Outlook password. As I have tried to follow the instructions from Blackberry (the verify form message), I have gotten stuck in a loop. I go to "Setup" -> "Email account" and click on it. This takes me to "Email Accounts" where I choose option "Internet Mail Account" (it is not an Enterprise account). Click. Now I am back at the previous screen. This loop is nauseatingly repeatable. I have also noticed that, I can really lock up my phone depending on how I exit the Setup app.
Battery removing time. So I have also been trying to simply remove the email account altogether and have been stymied at that as well. I went to the folder for the Outlook emails, chose "Options" then "Email Account Management". And I always get this popup: "Unable to open email setup application. Contact your wireless service provider." Meanwhile, and just for clarification, the other email account (Yahoo) is still receiving mail -- got one while I've been typing this. Thus I cannot get to the settings to change the account/password, and I cannot just delete the account outright. So far as I know.
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Jul 28, 2010
I tried plugging it into a wall charger for a day, i tried leaving it unplugged for a day, i tried leaving it plugged into the wall without the battery in for a day. I do not think it is the battery or charging related. Oh, and i have 2 batteries, neither let it boot.
So, i tried all the suggestions about App loader. The PIN is not recognized UNLESS, i plug it in without a battery (after i see the charging icon with red X on the screen). If i try to continue, nothing happens until i put in the battery, which immediately removes my PIN to PIN Unknown or whatever. So, it will continue and loader will freeze at step 2, device initialization.
Anyone had this exact issue or know how to get passed this point?
For reference, i never dropped it or damaged it. Actually i haven;t been using this phone, i decided to update it, all went well. Took the battery out and left it for a couple weeks. Went back to use it and this is what i got. Oh, and I tried JL_CMNDR and nothing happens.
Like i said, no error screen, i get a red LED, it attempts to boot up, but it barely moves and then I get black screen and red LED again and it just loops this process.
* I do have the extra ATT Insurance. However, I've had it for 1.5 years and it has been externally modded to ****. I could easily change it back to stock parts, but the "sticker" is gone. 1. Would ATT let me exchange it? 2. Does it have all my info on it?
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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Oct 8, 2011
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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Nov 25, 2011
I've got a BB Bold 9900 through my work phone on AT&T and the phone was working just fine all night didn't have a problem with it, I plugged it into my charger went to bed now all of a sudden I can't get the phone to turn on and the red light keeps coming on and turning back off.
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Aug 23, 2010
I purchased my 9900 the end of last month and got the goodies along with it. For some reason for the past couple days I keep losing my data services and i either have to reboot or cycle the mobile network connectivity.OS. 7.1.248
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Nov 15, 2011
I just bought this phone and the next day when i wanted to download an application or remove one of my email accounts, it asks for blacberry id username and password but it cant log in. i changed the password, removed battery started it without sim card but nothing helps.
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Aug 6, 2012
I purchased my bold 9900 directly from Rim in February, and I noticed thatit recently keeps turning on and off by itself, sporadically. Once it turnsback on, it will immediately turn back off, and restart the process atleast 2-3 times. This is a nuisance because it happens many times a day. I have tried turning it on/off with and without my sim card, but it isn't helping?
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Nov 15, 2012
I have a Blackberry Bold 9900. The phone worked for about 3 months and then it just died. It won't start up or charge. I went to T-Mobile Netherlands for repair. They said they could sent it for repair at my own cost. This should be warrenty right?
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Dec 3, 2012
My Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
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Oct 6, 2012
my blackberry bold 9900 keeps turning off and on with the battery. but when i use my charger it stays on. i have tried to restore the OS several times but no .
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Aug 23, 2012
I have been searching the net for a fix for the annoyance of not being able to access the blackberry app world on the blackberry 9900. I can log in fine, as soon as i pick an app to download i accept the terms and conditions it says please wait....and then it goes back to the screen where i clicked download and i have no new apps.
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Nov 23, 2010
I have a Blackberry bold 9900 software version 7.1.0.523. As you all now the battery is a big problem. I have found a solution with a battery skin.[URL].. This battery skin charge the battery with at the bottom two contacts.
When we put in the phone and start the battery skin we get a flash sign in the battery. So it start charging.[URL]..
But after 10 to 15 seconds it stops and we get the plug in battery..![URL]..It rufuse to chrage the battery. I removed all third party apps.
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