I'm using the contact alerts to specify ringtones for the calls. however, i don't want to specify a rington for the messages; i just want to use teh profile default. is there anyway to do this? the problem is, if i don't select any ringtone, it sets one and uses it across txt messages & emails when i always have different ringtones for each.
View 4 RepliesBES. 5.0.0.0.979 I added custom alert for messages works perfectly while phone is unlocked. If phone is locked I never get the custom alert.
I set my lock at 30 minutes but its a pain to unlock the phone all day.
Every 24hrs, i keep getting this same problem on my blackberry 9700 bold (vodafone UK).I only realise it when someone rings me, or sends me a text, etc. - regardless of sound selected for any alert (from incoming call to sms to email etc) it just plays 3 beeps (which is definately an alert sound i recognise, but I can't identify which one it is. But its definitately on the list on the phone)So I try to select my ringtone and click 'Try It', and it says the following:"Invalid ringtone selected; please make another selection."Anyways, the problem goes away for a few hours after doing a battery pull. Then it comes back again.I also have BerryBuzz installed (if this at all makes any difference whatsoever)
View 5 Replies View RelatedEverytime i receive an email, no matter to which email(5 different emails) the blackberry doesnt notify me except with the symbol at the top of the screen. And to find the email i have to go to the messages folder because i dont get the red star on the email folder linked to the email i just received!its driving me crazy ive tried everything, any thoughts?
View 10 Replies View RelatedJust activated my new Bold 9700 with Bell this morning. Everything works except for the email audio alerts.I'm quite frustrated with it as I have tried many solutions, hopefully a tech rep here can provide a method that I have not already tried.
When I receive an email, the LED light comes on, the red asterisk appears in the main message section but there is no audio alert. I have the profile set to normal, sonar ping as the audio choice and set to always on inside or out of holster. This all started after I tried syncing with the contacts of my old device, a Blackberry 8830 with Bell.
Here is a recap, in chronological order.
-9700 activated, voice calls work, classic phone ring tone works, went to BIS site, set up my two email accounts with Gmail and Yahoo. Received messages and email audio alerts.
-the problem started once I synced my old 8830, version 4.5.0.127 with desktop mgr and transferred the address book and BB msgr contacts to the 9700.
-the email audio alerts stopped working on both gmail and yahoo, still getting the emails though. Strange because when the audio alert worked, the red asterisk indicating a new email would appear on both the message section and the gmail/yahoo message section. With the audio alert not working, the red asterisk only appears in the message section.
-at this point, the 9700 is running on v5.0.0.3 something
-the sync also failed to transfer the 8830 address book phone numbers to the 9700. The names and email addresses were transferred but no phone numbers.
-changed the profiles by selecting a different audio alert, turned the wireless network off and on, removed the battery for 5 minutes and re-booted. Still didn't work.
-wiped the device, set up the email again, email audo alerts still not working.
- at this point, I returned to the dealer for help. They used their desktop manager to sync with my 8830. Their sync worked better as the phone numbers were able to transfer over. Again though, no email audio alerts.
-dealer spent 90 minutes, yes 90 minutes working on my device. He did the same methods I tried......twice. They wiped my device.....twice. Updated the service books, changed the normal profile to a alert tone other than sonar, still not working.
-store was closing so dealer suggested I remove the BIS email from the old 8830. Keep in mind my 8830 and 9700 have different mobile numbers on seperate accounts.
-return home and decided to do the opposite of the dealer's suggestion, I deleted the BIS email (through BIS site on my PC) on the 9700 instead of the 8830 and registered it again. It worked!!! Getting email audio alerts on both email accounts!!! Now sync it to desktop manager for back up, once I do it asks if I want to upgrade to v5.0.0.423. I back up my profile and click ok.......bad idea. Once that happenned, the email audio alerts stopped working again.
-restored the back up data I just saved, email audiio alerts not working. Then removed and re-added the BIS emails again, plus updated new service books and audio alert options in normal profile.
-repeated battery removal, turning network off and on, no luck.
As of this moment, I have a 9700 with v5.0.0.423, updated service books and two BIS emails (gmail and yahoo) that are still not giving email audio alerts. Is this a software issue or a defect within my own device? What can I do to correct this? It's imperative for me to reply to my BIS emails in a timely manner so the email audio alerts are a must for me.
Also, my 8830 was on a BES up until four weeks ago. Now it's on BIS only although one of the BES settings is still present and I haven't been able to remove it. I'm talking about the password security feature, the 8830 always asks for my pw to unlock it. Haven't been able to disable it from the security options screen.
I saw the post on this, and similar problems, NO SOUND, anything that comes from the speakerphone is not working ie) calls on speakerphone, music, videos, alerts.. anything!
The handset sounds all work perfectly fine. I checked all settings, all profiles EVERYTHING!
Tried taking out the battery did not work.
I used to have a Bold 9700. When I listened to music with headphones, incoming message alerts would sound over the music through the headphones. With the 9650, the song pauses, and then the message alert sound comes out of the speaker instead of the headphones, then the music resumes. Is there a setting I am missing here?
View 10 Replies View RelatedI am new to Blackberry and I have some questions about my 9700. I have tried looking to see if this has been posted but I didn’t see anything. I recently installed the .602 OS and did the battery pull and all that hoping it would fix the problem but it hasn’t. The problem is when I miss a phone call and receive a voice mail. I do have the visual voice mail set up and to my knowledge that works fine. The visual voice mail alert popup shows up first and when I go to play the VM, it starts playing and then the missed call alert popup shows up on top of VM. I can either open the missed call to view it or dismiss it. If I open it, I can’t do anything to the VW since it is still going or not going anymore in background and if I dismiss the missed call, I have to go back a view the missed call in the call log to get the icon to go away. Also, once everything is done, my SMS & MMS folder opens up for no reason that I am aware of. Is this normal for everyone’s phone? If not, do I have a setting wrong that I am not aware of? Any help is greatly appreciated. Thanks!
View 5 Replies View RelatedI bought my gf a BOLD 9700. I live in Singapore and bought an officially unlocked BB. I ust bought the model only, not with a contract from any carrier.My gf uses her simcard but doesnt have a data plan. We dont intend to use the email functions.But we do want to have WIFI on my home network. Been already busy for a few days and have seen several sites and seems that a lot of people have problems with this issue.Inside my router I see there is an IP adress assiged to the blackberry and I see the mac adress of the BB. But the blackberry keeps saying Failed to obtain an IP adress.Other laptops and my IPhone connect instantly to this router.And how to contact the blackberry technical support? Or can I return the phone under warranty?Im not so familiar with blackberry's.I also tried it with my own simcard which does have a data plan with it. But the same problem exists.Already reset the router a thousand times and removed battery from the BB a dozen times..on the BB screen I also see the WiFi is connected to my home network router but the wifi logo doesnt light up.
View 7 Replies View RelatedI have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
View 12 Replies View RelatedI'm not sure if anyone else has had this happen but I keep having to add a contact twice when trying to start a new SMS thread.Here's what happens.Click Messages app>menu>compose SMS.I type the name of the person and click the center button.I have to hit the OK button twice for whatever reason to make it work.This results in me sending the same message twice.
View 4 Replies View RelatedI cannot add my contact even cannot edit inn blackberry bold 9700.
View 4 Replies View Relatedi'm using a blackberry torch and my provider is China Mobile. My wife uses a blackberry bold 9700 and she is in Indonesia and her provider is Indosat. Since the past few days i've not been able to send her any messages on bbm so i deleted her and when i tried to re-add her it only shows pending authorization. When i send her any PIN message it doesn't go thru and says service blocked however she can send me PIN messages. I've asked my friend in China to add her but they are also facing the same problem i do.
I don't know what to do as it is very annoying this problem has happened. We have never faced such problems before hence please advise me what to do. Just for your info her PIN is 2190FC0C.By the way, she is able to receive bbm from everywhere except from China and i'm able to send my other friends bbm in Indonesia only to her i can't send.
is it possible to set my curve 8520 to alert me when one specific contact is calling/messaging when all all alerts are off? I need my phone to be silent while I work so that I hear no messages or calls of all contacts except for one.
View 1 Replies View RelatedI own a BB bold 9700 and last night I exchanged phones with a friend, the sim and memory card was removed and then reinserted back in, when i turn on the phone, I realised that all my contacts were gone. I don't know what happened? Those that has to do with a different sim card inserted into the phone? Is it some kinda BB security lockdown software? I'm using the Celcom-Vodafone (Malaysia) package. Please help, I really need to get this working.
View 4 Replies View RelatedI am using a BB 9700, wondering how to add another field in the Contact's list. On one contact who has more than 3 emails, i can't seem to find an option to add another email field.
View 8 Replies View RelatedWhen receiving a new call from a new number (with caller ID, this number is not in my contact list), I can see both the name and number displayed, if i go to Add to Contacts, only the number gets copied over, and i have to manually type in this name (came displayed thru caller ID), is there any ways to get this default name copied over every time when I add a person so I don't have to type it in? A side question, numbers broken down to ### ### #### with spaces that are saved in contacts still will work with calls, but when receiving text messages my phone wont recognize it was already in my contacts(as in, it will show the text is from a number instead of the name I saved in my contact list). because text message numbers come with +1######### format.
View 14 Replies View RelatedMy BB Bold 9700 with ATT is changing my wife contact picture I saved there to her Facebook profile picture. Yes I have the facebook app on my BB Bold 9700 with ATT. Wouldn't be so bad but it has me in there too and I am twice her size so I see me. Yes I know what's the big deal, you know who's calling, but it is aggravating that this is happening every time she calls me. I change it back to the saved picture and save her picture, then she calls and up pops her facebook profile picture.Do any of you know what I can do to fix this without removing the faceboof app?
View 4 Replies View Relateduncaught exception application net_rim_bb_phone_app(58) is not responding process terminated - how can i fix it
View 1 Replies View RelatedI have a BB Tour 9630 with the latest OS installed and 81.1 MB of application memory. The custom ring tones I've set under "Contact Alerts > Phone" work. However, the custom alerts for "Contact Alerts > Messages" don't. I'm supposed to get a sound plus a vibration for certain contacts when in "Phone Only" profile. This doesn't happen.
View 8 Replies View RelatedI cant seem to just add one contact it has to be two or more. i put the contact click ok but nothing happens but if theres two contacts i can compose an sms.
View 8 Replies View RelatedI am syncing my Bold 9700 with my address book on my mac using desktop manager for mac. When i check my contacts on the device, it does not show numbers in the 'main', 'other', or any field that has '2' in it.
View 4 Replies View RelatedHow do i edit my contact list? when i got the phone, i put in the sim card it asked me if i wanted to import contacts and i said yes now i have duplicates.... (example: there would be a "John Smith", and then another one that says "Smith; John") i've been playing around with the bb key and options and everything.
View 4 Replies View RelatedI just got my BB Bold 9700 this afternoon (WOO!) It's working great but every time I go into my contacts the screen is stuck at "Copying to Contacts" with the bar filled about 3/4 of the way. Is this something that will eventually load fully and I just have wait for or should I look into this?
View 6 Replies View RelatedCan anyone tell us how to add a new contact - from a received incoming call? ie if someone calls the phone, how do we then add them as a contact into the Blackberry Bold 9700.
View 2 Replies View RelatedHere is my problem: if I receive an sms from someone, any other sms sent to me afterwards will appear as if they were sent from the 1st person. i.e. the contact number or name of the others will not show.thus if I also compose an sms, it will show the contact number of the 1st sms received. I can only send to another contact if I delete that 1st sms received and then compose a new one, after which the newly selected contact will show.
View 24 Replies View RelatedI just got a BlackBerry Bold 9700 from AT&T and I updated the BB Messenger to version 5.0.0.57. While I'm trying to add my friends PIN who lives in the same area as I am it's working. However, I have some friends in Thailand when I added their PIN they received my request and they did accepted it but the contact still on pending. I already try it many times it still on pending.
Moreover, during group chat my friends in Thailand can see my messages but I can't see their messages. Is there any possible explaination to this problem?
The problem I am facing is that I added my dad at BBM (he is in malaysia i'm in the UK), we can see each other's contact at bbm, but we can't communicate. I can receive his voice notes and everything. I can send him a message too, BUT with a tick next to my messages but without R or D, he claims that he didnt receive any of them.
I tried battery pull, deleting and adding contact (took a while as it takes time for the friend request to be accepted/ add to friend list) and ... googling and i ran out of ideas.
Is it a problem with my blackberry 9700 white or my dad's? or his carrier?
This morning i got a message that my BB messenger should be updated.After the update and installation it gave a few errors (forget to make screenshots) but since then my contact list is gone.
Lateron when i logged in again it asked me to look for my ' old '' contacts. I waited a few minutes and nothing happened so i decided to reboot my BB. After that my contact list was still empty and now i dont have my friends pins saved somewhere.Anybody got an idea of how to get the old list back?
How do I delete contact lists?
View 4 Replies View RelatedI have a blackberry bold 9700 & have configured my email address to it but don't know how my contacts have two lists one list has 696 contacts the other has 325 want to merge them how to do it??
View 1 Replies View Related