i'm using a blackberry torch and my provider is China Mobile. My wife uses a blackberry bold 9700 and she is in Indonesia and her provider is Indosat. Since the past few days i've not been able to send her any messages on bbm so i deleted her and when i tried to re-add her it only shows pending authorization. When i send her any PIN message it doesn't go thru and says service blocked however she can send me PIN messages. I've asked my friend in China to add her but they are also facing the same problem i do.
I don't know what to do as it is very annoying this problem has happened. We have never faced such problems before hence please advise me what to do. Just for your info her PIN is 2190FC0C.By the way, she is able to receive bbm from everywhere except from China and i'm able to send my other friends bbm in Indonesia only to her i can't send.
I bought my gf a BOLD 9700. I live in Singapore and bought an officially unlocked BB. I ust bought the model only, not with a contract from any carrier.My gf uses her simcard but doesnt have a data plan. We dont intend to use the email functions.But we do want to have WIFI on my home network. Been already busy for a few days and have seen several sites and seems that a lot of people have problems with this issue.Inside my router I see there is an IP adress assiged to the blackberry and I see the mac adress of the BB. But the blackberry keeps saying Failed to obtain an IP adress.Other laptops and my IPhone connect instantly to this router.And how to contact the blackberry technical support? Or can I return the phone under warranty?Im not so familiar with blackberry's.I also tried it with my own simcard which does have a data plan with it. But the same problem exists.Already reset the router a thousand times and removed battery from the BB a dozen times..on the BB screen I also see the WiFi is connected to my home network router but the wifi logo doesnt light up.
I'm not sure if anyone else has had this happen but I keep having to add a contact twice when trying to start a new SMS thread.Here's what happens.Click Messages app>menu>compose SMS.I type the name of the person and click the center button.I have to hit the OK button twice for whatever reason to make it work.This results in me sending the same message twice.
I own a BB bold 9700 and last night I exchanged phones with a friend, the sim and memory card was removed and then reinserted back in, when i turn on the phone, I realised that all my contacts were gone. I don't know what happened? Those that has to do with a different sim card inserted into the phone? Is it some kinda BB security lockdown software? I'm using the Celcom-Vodafone (Malaysia) package. Please help, I really need to get this working.
I am using a BB 9700, wondering how to add another field in the Contact's list. On one contact who has more than 3 emails, i can't seem to find an option to add another email field.
I'm using the contact alerts to specify ringtones for the calls. however, i don't want to specify a rington for the messages; i just want to use teh profile default. is there anyway to do this? the problem is, if i don't select any ringtone, it sets one and uses it across txt messages & emails when i always have different ringtones for each.
When receiving a new call from a new number (with caller ID, this number is not in my contact list), I can see both the name and number displayed, if i go to Add to Contacts, only the number gets copied over, and i have to manually type in this name (came displayed thru caller ID), is there any ways to get this default name copied over every time when I add a person so I don't have to type it in? A side question, numbers broken down to ### ### #### with spaces that are saved in contacts still will work with calls, but when receiving text messages my phone wont recognize it was already in my contacts(as in, it will show the text is from a number instead of the name I saved in my contact list). because text message numbers come with +1######### format.
My BB Bold 9700 with ATT is changing my wife contact picture I saved there to her Facebook profile picture. Yes I have the facebook app on my BB Bold 9700 with ATT. Wouldn't be so bad but it has me in there too and I am twice her size so I see me. Yes I know what's the big deal, you know who's calling, but it is aggravating that this is happening every time she calls me. I change it back to the saved picture and save her picture, then she calls and up pops her facebook profile picture.Do any of you know what I can do to fix this without removing the faceboof app?
I cant seem to just add one contact it has to be two or more. i put the contact click ok but nothing happens but if theres two contacts i can compose an sms.
I am syncing my Bold 9700 with my address book on my mac using desktop manager for mac. When i check my contacts on the device, it does not show numbers in the 'main', 'other', or any field that has '2' in it.
How do i edit my contact list? when i got the phone, i put in the sim card it asked me if i wanted to import contacts and i said yes now i have duplicates.... (example: there would be a "John Smith", and then another one that says "Smith; John") i've been playing around with the bb key and options and everything.
I just got my BB Bold 9700 this afternoon (WOO!) It's working great but every time I go into my contacts the screen is stuck at "Copying to Contacts" with the bar filled about 3/4 of the way. Is this something that will eventually load fully and I just have wait for or should I look into this?
Can anyone tell us how to add a new contact - from a received incoming call? ie if someone calls the phone, how do we then add them as a contact into the Blackberry Bold 9700.
Here is my problem: if I receive an sms from someone, any other sms sent to me afterwards will appear as if they were sent from the 1st person. i.e. the contact number or name of the others will not show.thus if I also compose an sms, it will show the contact number of the 1st sms received. I can only send to another contact if I delete that 1st sms received and then compose a new one, after which the newly selected contact will show.
I just got a BlackBerry Bold 9700 from AT&T and I updated the BB Messenger to version 5.0.0.57. While I'm trying to add my friends PIN who lives in the same area as I am it's working. However, I have some friends in Thailand when I added their PIN they received my request and they did accepted it but the contact still on pending. I already try it many times it still on pending.
Moreover, during group chat my friends in Thailand can see my messages but I can't see their messages. Is there any possible explaination to this problem?
The problem I am facing is that I added my dad at BBM (he is in malaysia i'm in the UK), we can see each other's contact at bbm, but we can't communicate. I can receive his voice notes and everything. I can send him a message too, BUT with a tick next to my messages but without R or D, he claims that he didnt receive any of them.
I tried battery pull, deleting and adding contact (took a while as it takes time for the friend request to be accepted/ add to friend list) and ... googling and i ran out of ideas.
Is it a problem with my blackberry 9700 white or my dad's? or his carrier?
This morning i got a message that my BB messenger should be updated.After the update and installation it gave a few errors (forget to make screenshots) but since then my contact list is gone.
Lateron when i logged in again it asked me to look for my ' old '' contacts. I waited a few minutes and nothing happened so i decided to reboot my BB. After that my contact list was still empty and now i dont have my friends pins saved somewhere.Anybody got an idea of how to get the old list back?
I have a blackberry bold 9700 & have configured my email address to it but don't know how my contacts have two lists one list has 696 contacts the other has 325 want to merge them how to do it??
Every time I add or edit a contact in my bb phonebook it doesn't save and it hangs. I even reset my phone to factory settings but still I can't add a contact.
I have reecently changed from the 8900 to the 9700. I transfered my contact list but now when a contact rings their name doesn't appear but the number only as all the numbers are prefixed with +61 (I am in Australia) whereas from the contact list the numbers all begin with a zero. (So the number dialling in doesn't match with any numbers stored in the contact list). I didn't have that problem with 8900.
There was this app called Xcontact which was an excellent way to insert any contact info from the address book into emails/sms.. but it doesn't work on my bold 9700 .. can anyone suggest anything similar for it?
Checked for updates last night and woke up this morning with a notification that an OTA update is available for T-Mo. I went ahead and let the phone update this morning and it took about an hour. so i just went to send a text message just now and i type the person's name in that i want to send it to and notice there are duplicate entries in my phone book! What gives?! Can someone help me out here as to getting back single contact entries? NOTE: NOT ALL CONTACTS WERE DUPLICATED. NOTE: I was currently operating on the .586 OS now i'm at the most current version .7something
Randomly a few days ago, when composing emails I noticed my address book doesn't seem to be 'looked up'i.e. when I type in the To: box, the letter A or Ada...'Adam Smith' doesn't appear in the suggested contacts. None of my contacts appear at all!
This 'lookup' functions works fine for SMS but not email emails.I've updated with the latest software already
Carrier: Etisalat (UAE) Model: BB 9700 Software: v5.0.0.593 (Platform 5.1.0.147) Battery pull didnt work Loads of free file space on device and media card
When go into my contacts list and the first thing is the "New Contact:" space. Right under that it says "*No Contacts*" And then there are like 5 empty spaces, and only then are the contacts. When I try to save a new contact, it occupies all the empty spaces, and I would have 5 straight contacts with the same name! help!!
My first post to a message board ever! I love my BB, but not being particularly tech savvy, I have been slow going. I have a few questions I was hoping someone could help me with.
1. I set up my personal e-mail address and have that working great. Today I set up my work e-mail address via the enterprise server. My question is can I get those work e-mails to go into a specific e-mail folder rather than the catch-all message folder (which drive me nuts and is hard to read)?
2. I thought that once I set up the enterprise system it would automatically download my work-base calendar and contacts (Microsoft office) to my phone. Is that not the case? Is there something I'm missing? Am I supposed to download the bb software to my work computer as well and sync?
3. Is there a way to get my sent e-mails to go into a sent e-mail folder for the respective e-mail accounts? Or is there a way to format the look differently?
I just got the 9700. Great phone, but I'm having a problem with my contacts. I came from an Android HTC, so my contacts were synched up online in my google account. However, my email account has always been yahoo. So for the blackberry, I set up yahoo email, and all the contacts came through to the contact app (and I couldn't find any way to undo that). Then, solely for the purpose of getting my contacts onto the blackberry, I set up gmail. The contacts came through successfully.
The problem is that both sets are now displayed in the contacts, but I only want those from google. The yahoo contacts are only email contacts, so I only want them to come through in the email app.
In contacts, I went to menu - select contact list - google. This solved the problem, but only until I exited the app. As soon as I entered next time, both lists were reselected (show all contact lists).
I have my 9700, which i love, I receive email both from my corporate exchange and now from my gmail account.How ever, I've asked for my contacts to be synced with google as well, and as result all my contacts are double now.I am willing to let go of my gmail contact, but can seem to find a way to delete the entire list, any advice?
I seem to have lost some contact information. Though many of my contacts are still intact, others no longer show a secondary phone number I once entered, or some contacts seem to have disappeared completely.The strange thing is, when I dial one of the "lost" numbers manually, the contact's name does show up! But I can't find it in the list of contacts. I have already checked and unchecked the Business and Personal options in the filter menu, but that didn't do the trick.Any suggestions on what I might be doing wrong?note: this problem is not my own - I'm asking for a friend of mine
