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Aug 19, 2014

I have loads of people in my contacts who have signed up on the day for newsletters/specials etc. When a customer asks to be removed from our distribution list, I always cut their contact details from the mobile and email fields and paste into their notes. This way, when I send out an update to everyone on the list, the contact doesn't receive it but I still have their details if they need me to contact them personally. I do this cut and paste on my 5s (OS up to date), on Outlook 2013 (Windows 8.1) and iCloud.Â

The problem I've been having lately is that when I sync my iPhone with iTunes (up to date), it somehow puts the more recent contacts' phone number and email back into the fields on both iPhone and Outlook. I have been doing this for a long time and have quite a few regular customers who opted out a while ago. Their fields are empty and their contact details are in their notes.

Info:
iPhone 5s, iOS 7.1.2, Zenbook with Windows 8.1

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