Xseries :: "Startup Failed, Contact Your Retailer"?
Jul 19, 2010
I recently bought a nokia X6. while browsing through my photos it suddenly went dead and whenever i try to switch it on i get a message "Startup failed, contact your retailer"? Can this problem be solved? And if the sofware is corrupt, is the software available online incase i have to flash? what could be the possible reason for this?
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Aug 25, 2011
it happened on my N8 dark grey before two days, two times. I did hard reset (volume down, camera, menu, power). For now, everything is ok, but could it happened again.
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Dec 23, 2011
ive had the Nokia n8 for a year and ive hated every single day of that year...... the nokia n8 is THE most problametic phone ive ever had.... and will be my last ever nokia phone. no matter what i do i get the nokia startup failed contact retailer. yes ive restarted my phone at least 100 times ...... yes i literally restarted my phone 100 times no exagaration.... my phone will start up like usual ..... then after a while it will give me the nokia n8 startup failed contact retailer is there any way to get this fixed without having to reset the whole phone to factory settings??.... ive been able to bypass the startup failed contact retailer by quickly quickly clicking on the small button on the left that then gives me the menu with all my applications but realisticly i shouldn't have to go through all the work to get my phone up...
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May 24, 2010
my mobile have this message after update the frameware, phone start up failed contact the retailer e65,and i can't start up my phone
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Oct 12, 2011
my phone showing Phone failed to start. Contact the retailer on startup i went to nokia care they me we r not able to repair/update software it will be send to company... is their any other method for resetting phone firmware?
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Sep 26, 2011
Nokia E7-00 start up failed Contact the retailer?
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Oct 21, 2011
hey ,is there a software or something i can do online to get my phone working again? i recently did a software update for my N97, after the update the phone was supposed to start, the next thing i see on my screen is phone startup failed contact retailer.( which is a long shot considering where i stay)
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May 17, 2011
I used to install Java games and apps, some of them are not trusted and the others are trusted and this was the main reason for the 1st time I see this error msg about the failed Start-up.. after I fixed this problem by soft reset, I installed my apps normally and I tried to avoid untrusted Java apps but I installed vBag to play the Gameboy Advance games and I installed Poker game which showed me "Memory Full" after I play it or read about the rules for some minutes while I installed the game on my memory card and not the phone memory.. "Phone Start-up Failed" always happen after connection or packet data ending questing with Yes or No
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Oct 5, 2012
I get this message when i want to start up the phone. A few days ago it also had problems to start up: I pressed "on" button untill it vibrates (then it normally starts up) but it didn't do anything, after some tries (around 15) it did start up. Then today the phone just shutted down and wasn't able to start up. And I get the message in the title.I have tried hard reset (shift, space, backspace + on) but it doesn't do anything.I have the newest firmware for my country (Belgium) and i think its 92.003 but not entirely sure.
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Jun 25, 2010
I installed a new application and I was asked to restart the device but start up failed and ask me to contact the retailer.
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Feb 27, 2012
why my N8 is always showing"Phone start-up failed. Contact retailer" everytime it's low on battery. I need to shut it off and on plenty of times and pray that it wont be in the screen. What to do?And, how do i connect it to a TV to view my videos using the HDMI cable?
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Sep 8, 2014
what shall i do my iphone showing activation failed during startup?
Info:
iPhone 4S, iOS 7.1.2
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Jul 11, 2011
Backed up my X6 today then attempted to update to the latest software version.Ovi suite told me it couldn't connect to the update service and to try again later.So I turn it all off and now my phone won't start up at all. It's been plugged into the charger for over an hour and won't do anything, won't display the charging screen or start up. However when I do connect it to the computer my PC makes the "hardware connected" sound then the "hardware disconnected" sound immediately after, despite the device apparently being unpowered.
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Apr 15, 2011
Yesterday i charged my phone using laptop as battery was fully dried out. after that i am getting this error.Phone start-up failed. contact the retailer.I charge my phone fully later on with charger. also tried restarting so many times, tried different sim card, removed sim card, removed memory card...but no luck.
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Feb 26, 2012
After every boot I get this message - Phone start-up failed. Contact the retailer. I had to re-start it after 5-7 times to make it work, its really annoying.
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Apr 9, 2012
When upgrading my Nokia E7 from symbian anna to symbian belle, the phone switched off and on restarting, it display a text: "phone startup failed, contact retailer."
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Jul 1, 2012
I left my phone to charge one night before going to bed (pulled out the charger when it finished). The next morning the phone had shut down by itself and when I tried turning it on I got white lines accross the screen. That happened for a few more times (sometimes blue or green or red lines), and after I removed and put the battery back in the following has been happening since then : Starting the phoneWhite screen with Nokia logo shows upMessage "Phone start-up failed. Contact the retailer". Phone hangs. If I press the shut down button, lines appear and fade out before phone shuts down.
I tried the hard reset method, but either I am doing it wrong, or it just doesn't apply here. I tried connecting it to my PC, but it is not recognised (probably because a message to select PC Suite doesn't show up). The phone is a few months outside warranty, so it is not financially wise (or viable) to send it for repairs. I am an advanced user and I'm willing to try any flashing utilities guides to restore it to working condition. Could it be the battery needing a switch? I tried removing the memory card & SIM, but the problem persists.
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Feb 18, 2010
I'd really be grateful to you if could help me out with this. I have got a locked Nokia N91. I went to a local mobile repair shop which claims to unlock branded phone. While it was being unlocked, the phone got some error for some unknown reason and now whenever I start my phone, all it says is ' phone start-up failed, contact the retailer' the repairer says the phone's IMEI is damaged which I have confirmed from various repair shops and would need some RPL file (which I haven't got any idea about) and since Nokia servers are down its not possible right now, he tells me to wait for a bit before the servers are up on the run again. I have no idea if its even true. All I want to know is Can My Phone really be Repaired? And if Yes whats the Criteria for doing so? And if i take my phone to Nokia repair shop. I am afraid they would not fix it since they haven't got a license to unlock branded phones.
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Oct 16, 2011
my x3 - 02 phone that keeps on restarting is that I am also having a problem with this phone wherein I cant use the phone memory in my contacts.
This is the problem, I am using the phone memory for my phone and when it is set to that It will automatically switch over to SIM memory and if you will switch it back to phone memory it will show "operation failed" in the menu " name" and my favorite contact will not work either. the names in my contact will not appear. After that, I have tried to reset the phone and it will work in few hours but will have the same problem again and of course i will reset it again and will set the phone again to my preferred settings. I have tried to update the firmware and still doing the same thing.
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Jul 2, 2012
I have nokia X7 and sometimes it shows the messages "conn. fail." and after this mssg I cannot make a call nor anyone can call me. Then I have to reset my phone and after sometime it come again.
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Nov 29, 2011
Everytime I open to my phonebook generally or for sending a message to someone it says "operation failed".
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Feb 28, 2011
I own a Nokia X3-00. When I first purchased it, after 2 days, it failed to switch on. Instead a white screen appeared and after the Nokia logo appears, the screen flashes 3-4 times and than it goes off. I got a new set in place of it since it was just 3 days old. Now the new phone I got also got the same problem of white screen. I wanted to ask that what is the reason behind this white screen problem? I didn't update the firmware and didn't disturbed any settings of the phone.
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Jan 29, 2012
I find I sometimes type an SMS and then select <CONTACTS> but inadvertantly hit the wrong contact --- the touch screen is rather sensitive. I can't find a way of changing the contact to the right person. I usually transfer it to <DRAFTS> in the hope that I may be able to deal with it there (that is, change the addressee) so I don't have to type it all out again, but it seems that it's not possible. So I end up just deleting it. So is there a way of changing the contact to a message if you make a mistake? I suppose I should select the contact first, and then type the message. However as the X3 gives you the option of writing a message and then sending it, it's normally what I do.
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Aug 22, 2014
my iPhone 5s has call failed on only 1 contact. the contact is not blocked and only happened sine my upgrade to the 5s from 4s.
Info:
iPhone 5s, iOS 7.1.2
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Mar 23, 2011
I can't find how to start a contact group on my X6 8gb phone?
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Aug 29, 2010
My daughter's phone has started doing something very strange with her contacts - if you enter a number and save it - when you go back to that contact the number has changed - it seems to another number in her address book - it's really bonkers. The phone is only a couple of months old - should we send it back or is there anything we can do? Also she says she has problems hearing people she calls but his is probably a different issue.
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May 30, 2011
x3-02 v.6
1. How do you insert a contact number in text message?
2. How do you remove a group? Or a contact in a group?
3. Can the space key be reassigned to a different key when typing text messages? very hard doing text messages with the way the space key was placed?
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Oct 26, 2011
tell me if I can remove the add contact icon from the middle of the home screen?
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Feb 9, 2012
I have Nokia 2630. When I send a message to a specific contact which gets failed and goes in sent messages as failed message what to do?
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Mar 28, 2012
Just bought a X2-02 Dual SIM, and have a problem:One specific SIM fails to register to the Network.This is a Swiss Orange SIMIt is recognized, I'm asked for the password, but it cannot find a network, and after a couple of minutes I get the message "sim card registration failed"This SIM works with every other phone, Dual Sim or not.I have this problem regardless from the order of the SIMs.This SIM is the only one I had this problem with, so far, in this phone.it is also the only foreign one (thus looking for an alternate network) I tried so far. The Other SIM is a Portuguese Vodafone one. It works with all the other combinations I tried:With TMN PT, or other Vodafone PT, regardless of the order of the SIMs.
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Mar 10, 2011
How to change CONTACT type from PhoneContact to SyncML contact ?
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