Xperia Z3 :: Video Freezes While Audio Continues When Mobile Data Is On
Sep 11, 2015
I bought the xperia z3+ few weeks ago, and from the moment i bought it I cannot play video on it, the image freezes but the sounds continue normally, I went back to the store and they took it for 10 days and give it back with the same problem and they said they didn't find anything, I did everything from clearing catches, restore, software update, factory reset, nothing works i still cannot play downloaded videos or YouTube or even facebook videos!!
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Jan 1, 2015
Just bought a z3 and I've been having some strange issues. For example if I play a YouTube video it loads fine, it starts to play but about 10 secs in the screen freezes yet the audio continues. Other issues also occur when I try to skip parts of a video it just refuses to load. Its occurring throughout all videos on all formats no matter if I go through a browser. Have also tried WiFi versus data no difference.
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Feb 11, 2015
Mobile data continues to working, when I chose to stamina mode. It works although extended stanby was chose. mobile data doesn't stay off in that mode. Not: Apps active in stanby is empty.My problem was solved: mobile data was closed in 15 minutes after I close keylock
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Feb 12, 2010
i recently updated to v 21 but after that i have a problem with video playing. after i play any video it stops after a couple of minutes but the audio continues.i have been using ovi convertor for some time.and i have no issue with it. i m also exepriencing this problem now with the videos which i converted before updating the firmware.
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Feb 8, 2012
My blackberry freezes when I play an audio or video though both continue to play, I can't access any keys either on touchpad and keypad.
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Oct 8, 2010
I bought a Nokia C6 recently and I'm facing some problem with video clips I took. The image suddenly freeze and the audio keeps running. I have updated the firmware to the latest and also reset my phone by unplugging battery, but Its still the same. And the worst of it, it becoming more frequent day by day. Now its not just freeze in the middle of the video clip, after I click stop recording it keep on shooting 5 to 10 sec with just blank image.
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May 23, 2015
I have a new T-Mobile S6 Edge and love the phone, but one thing I have not figured out is why I still get background mobile data usage even though I have disabled mobile data and set "restrict background data". Both tuiService and OS services are downloading approximately 100K at a time periodically over mobile data throughout the day even though I have a wifi connection.
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Mar 10, 2015
Audio and video are not in sync when I play from a device other than the phone.
For example If i transfer to my pc and play it on windows media player.
I have also tried in adobe premier elements, (video editing)
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Aug 17, 2015
I have just purchased a Z3 after upgrading from a Z1. When recording a video the audio follows around 2-3 seconds after the image. I have tried on my z1 but there is no lag as there is on the z3.
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Jan 2, 2015
Unable to play any music or video files. My walkman can open and select a song, but does not play, sa me eith video! :-?
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Oct 13, 2011
i m using xperia minipro. for videos i uses MX video player . when i play any movi of 720p with aroung 800mb to 1200 mb size. the audio is not sync with video.
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Nov 2, 2014
After 1 minute recording I'm having a lag of 2 or 3 seconds with audio of my videos, doesn't Matter the resolution that I use.
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Dec 4, 2011
Since I've installed ICS on my Ray (a month ago I finally got the update) I found out that my videos (taken on ICS) are with mono audio (comapring the audio quality with those videos that I've made on 2.3). There's a solution here on the forum, but It needs root (so I have almost 1 and half year of warranity and I don't want to avoid it in any way), so If Sony are going to make some update soon to fix this.. And who was those brilliant mind/s to decied to make the audio of video recording mono, instead of briliant stereo sound on 2.3?
P.S I don't want to make a downgrade to 2.3,It's not my fault that Sony are make such horrible update....
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Feb 16, 2016
Came from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
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Sep 6, 2012
Audio precedes video. This happens in all apps including ones that came preinstalled with phone...
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Mar 31, 2015
My Z3 seems to have a lot of issues with video playback. I get garbled green artefacts and play often stops with audio carrying on.
I get this in YouTube, Facebook and the Movies app.
I've tried full factory wipes and all the available updates. Issue remains.
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Mar 6, 2014
I was filming my family and the video stuttered and stopped altogether after a few seconds. Then the app went to a green screen (totally green) and I couldn't fix it. I had to reboot the phone to get it to work normally. Is that normal?
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Dec 5, 2014
Ive had my z3 about 3 weeks on three network and it has been dropping the mobile data connection daily. If i reset the phone it starts to work again. But after a couple of hours it loses it again.
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Dec 1, 2014
I uninstall some applications, i just noticed this morning, my mobile data is not working. I tried connecting to wifi and it is working fine.
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Jul 29, 2014
I just bought my new sony z2. Every time i yurn the mobile data on ihave no connection. Although i paid fotlr internet package
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Jul 3, 2010
While at home on WiFi my z3 is still using mobile data at the same time?? I can see the upload and download symbols working as well as the WiFi symbols?
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Mar 31, 2015
I just update my Sony Xperia Z3 to lollipop 5.0.2. After update I cannot detect my mobile data But there is no problem connecting with WiFi. I really need to use Internet
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Nov 29, 2014
If leave a wifi area my xperia z2 doesn't start to use mobile data, so I have to reboot like ten times a day...
Also i even lose mobile data without entering a wifi sometimes.furthermore the signal is pretty weak compared to my old xperia Z :-(
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Sep 20, 2015
I have a three month old Z3 on Vodafone in the UK. I have travelled abroad with it 4 times in that time. The first 3 times were fine. Data worked as normal. This month I went to CZ Republic where it was fine. Flew home Saturday. Flew to Spain on the Sunday - no data roaming. I could get texts and make calls but could not get internet or even pick up a 3g or 4g signal at all - even though my 3 friends, all on vodafone right next to me had no problem. I called vodafone and took it into a shop over there. They reset all of the settings for me including setting a new APN etc.Still nothing. They are insistent it is a software fault with the phone - not a connection issue.I landed back in the UK last night and I am picking up data fine again - but I go away next week again and need to make sure it will be working.
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Nov 2, 2015
I cannot get the mobile data connection to work. I have restarted the phone, contacted my network provider for the information to set up a new connection, have updated the software, have done a reset but nothing is working. I also do not have the 3G symbol next to my network provider so something seems to be missing or not working correctly.
I have put the sim into my Iphone and I do not have any problems. It immediately connects to 3G and I have internet and do not have to change any setup info. Its pretty frustrating as I have only had it for less than a week but have spent most of the time searching for a solution and am wondering, if there are this many issues, whether not to just return the phone. Any tips to setup the mobile data connection?
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Oct 15, 2015
I can't activate my mobile data at all... i tried all restarting my phone and checking the network services but i still cant activate it
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Oct 13, 2014
I have this weared problem in my z2. My location gets turned on automatically & it's costing me mobile data charges even if I'm using Wi-Fi only... Mobile data is turned off. I see this money deduction msg after every few mins .
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Jan 3, 2015
I just recently upgraded my Z3 to Lollipop after that I tried to use the mobile data outside but it wont work there's no "H" or "E" with arrows up and down showing above the signal.
*Note (I'm using GLOBE sim card I usually use the mobile data when out side range of a WiFi, It works before after I upgraded it to Lollipop.)
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Nov 24, 2011
Every so often, mobile data stops working (and no symbol for data on the phone)Signal strength is strong.Switching mobile data off and on again, re-selecting network, switching GPRS/3G does not fix it.The only way to fix it is to reboot the phone. I think it usually happens after I've been in an area with low/no signal for a while. (Obviously when I have the signal back, I expect the mobile data to also come back automatically).Neo 2.3.4 Operator Simyo (Spain)It also happens to my wife's phone (Neo 2.3.4 Simyo as well) Is this a known bug?
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Nov 3, 2010
i bought a new Mini Pro, how can I sync between my outlook contacts and my mobile, this is very difficult, there is no button I found to do that,
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Oct 22, 2012
after upfating to 5.1.1 if i disable the wifi, mobile data doesn't switch on it doesn't happen everytime but most of the time. on previous updates it was fine.
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