Xperia Z3 :: Screen Is Black But Phone Still Works
Aug 1, 2015
I have had my Sony Xperia Z3 for a month. I've never dropped it. About an hour ago, the screen went black while I was checking something on the phone. At first I thought the battery ran out, but turns out I have plenty of battery and the phone is on charger now. Then I realised that phone works just fine, it rings when someone calls me, when there are some notifications you can hear a sound too. I can even set volume. Just the screen is black all the time.
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Jan 21, 2010
everything on the phone works except the screen is always black. when i turn on the phone, the keypad lights up and the start up nokia tune plays, but there is nothing on the screen. if someone rings the phone, i can answer and it works fine. i can connect to the phone to the pc but i cannot see anything on the phone screen. i have watched many videos on Internet showing how to change the screen and i am pretty confident i could do it for myself but before i spend money on a new screen i want to know will replacing the screen fix the problem?
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Dec 19, 2011
i bought a blackberry 9360 on Saturday 17th December and it worked fine on that day and then i turned it off and put it back in its box, the next day when i went to turn it on, the screen wasjust completley black but the keypad lights would still be on and the LED light would be flashing red, i could even hear the sound of me getting a new message, i turned it off again and left it for the rest of the day and i turned it on monday and the same has happened, the screen is still black when i turn it on i havent even properly used it yet!
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May 18, 2012
I have used the iPhone 4 (Factory Unlocked) for more than a year now with only minor issues. Like on a usual day I was playing a word game "Rumble" then quit the game, connected my earphones for music & pressed the "Home" button on the phone to unlock it and the screen was Black. This was a sudden shocker!! . I just put the phone to rest for a while & after about an hour crossed my fingers and tried the Home button again but the Black screen continued. So the backlight of the iPhone works I can say that bcoz I see the phone luminates but the "Slide to Unlock" is cannot be seen. Since I have been using the phone for a while I know the exact position of "Slide to Unlock" so if I slide my finger it unlocks too with the default "unlocking (click) noise" but again the icons of the apps cannot be seen, all I see is a fadely luminated grid. I receive SMS's and Calls although I cant read them nor can I see whos calling. Since the screen is blank I cant operate the phone but the phone seems to be working. I hence tried the reboot, restart, shutdown & start again, restore backup, update iOS everything a desperate user would do but nothing has worked till now. There is not much discussion on this issue anywhere hence No resolution. I am gonna visit an Apple service center today and keep my fingers crossed. I have taken utmost care of the phone. Till date it is scratchless, spotless.
Info:
Apple iPhone 4, iOS 4
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Jun 9, 2012
I dropped my iphone from waist level (it feel out of my pocket). It was in an otter box. There are no cracks or anything wrong with it other than my screen won't work. I can turn it off and it will ring with text messages and phone calls but i cannot see any of it. Is there a way to fix it without sending it back to apple?
Info:
iPhone 4, iOS 5.1.1
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Dec 1, 2014
After getting to work, I come to find out that my iPhone 6 has a black screen. Before that time, it worked just fine until I took it out of my pocket later this morning. The phone shows a black screen, but the buttons still work (the mute switch works; every time I mute it the phone vibrates). I tried connecting it to iTunes and it shows the phone. I assume that the screen has been bricked. I previously had a time where my phone was covered in rain water. Â iPhone 6 running the latest iOS
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Jun 2, 2014
my iphone works but the screen is black
Info:
iPhone 4S, iOS 7.1.1
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Aug 30, 2011
The face of my phone started going crazy every time I pushed the slider up. When support tried to trouble shoot we backed it up, re-installed the OS and now the entire face of the phone is black and unresponsive!
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Jun 26, 2012
I dropped my Iphone in the sink for about 2 seconds, then took it out and dried it off. It all worked fine but a few minutes later the screen went black. I put it in rice for about 2 and a half days, and the sound and touch works (I can even unlock it and answer the phone), but I see not a thing on the screen. It's plain black. I still have it in the rice, but is there anything i can do to save it?
Info:
iPhone 4
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Aug 29, 2013
Tips how to correct it. Using Z5 Compact.
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Apr 15, 2015
The phone is on, but the screen has gone completely black,I've only had it 2 days, I've tried powering it off and on again but no joy.
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Sep 22, 2015
So I've had my Sony Xperia for almost a year now and It has been great, I've taken it under water a few times and overall it has great performance. Yesterday I took it in the pool and all was fine, took it out and it was still fine. Twenty or so minutes later i used the 4K video feature on it (not in the water) but in the humid atmosphere of the pool. It was fine at first and was slowly heating up but then it suddenly blacked out and now the screen won't respond. It still charges, the LED works, it vibrates and makes sound but the screen is completely black and remains that way even after trying a both soft and hard reset. It did make some sort of shuddering/vibration noises for the few hours after the screen first broke which seemed to be internal but now it doesn't even do those...
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Jul 1, 2014
I was on instagram and it froze I hit the power button to put it to "sleep" and I tried to open it back up and its been stuck at a dark screen. I tried holding the power button in order to reset and nothing happens.. When I press the home button siri turns on but I can't get anywhere with that either.
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Jun 26, 2015
While I was taking some pictures, my Xperia Z3 decided to turn its screen black, without any reason. The colors faded and in a few seconds the screen went blank. I know my phone is stll working because when I plug my earphones in it, music starts to play, the notfication led turns on, it vibrates when I get mesages and the volume and camera buttons make noise when I press them. I have tried turning it off and doing a soft reset but nothing happened, and my phone is only a few months old!
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I have read that many other users have had the same problem with the Xperia Z3. At the moment I'm studying abroad (don't have my warranty with me) and I havea lot of important things stored in my phone. I would like to retrieve the data, but my pc doesn't recognize the phone since it is blocked and cannot type the PIN code.
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Feb 7, 2011
Two weeks ago my phone screen began randomly freezing, and a small section at the bottom would become digital noise/pixels. To fix this I simply locked my phone with the power button, waited a few minutes and my phone would be back to normal. I can't remember if this started happening before or after I updated my phone to the latest software.
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For the last week when I unlock my phone, every now and again the screen won't turn on.
Sometimes when I plugged it in to charge, the charging screen would display and I could turn it on that way. When the screen was blank, sometimes I could press the power button repetitively (locking & unlocking my phone) and the screen would eventually turn on.
I then figured out I could do a 'hard reset' by holding down the power and volume up buttons, and my phone would work again.
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Nov 3, 2014
Only properly used the radio today but could only get it to play if I turned the screen off. That's fine if you know the station frequency but if you are wanting to search for a station and don't know the frequency you can't do it. How strange is that.
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Jan 1, 2015
I have the Sony xperia z3 (d6603) and whenever I look on antutu or any other benchmark app it always says I have 2748mb of ram instead of the 3gigs sony claims
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Jul 15, 2011
I have a Bold 9700. OS 6.I can only see a white screen with a gray bar down it.The phone appears to be working behind it - it vibrates, LED blinks, etc when a message comes in. I have rebooted, & pulled battery. I have left the battery out for a time. I tried a different battery.With the desktop software I have restored a previous back up, i can do a current back up & see what apps are installed, as well.All with no change.
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Jun 18, 2012
My phone screen went blank/black for no apparent reason. Calls come in butcannotsee anything on screen.
Info:
iPhone 4S
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Mar 6, 2012
So - one of my dumb animals knocked my phone off a table (which they weren't supposed to be on in the first place) and it landed on the table foot (brass) face down and cracked the screen. The crack is down near the bottom (not on main viewing screen). Although the phone still works great, the crack is driving me crazy, and would anticipate it getting bigger at some point. I have the Verizon full replacement warranty, but don't really want a refurb as my BIONIC works perfect and don't want to get one someone returned that wasn't.
Just don't think Verizon will do anything except give me a refurb, and I don't have an upgrade coming for sometime.
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May 12, 2015
My cellphone is currently showing me no image, but the touch works. The issue started on saturday( i didn't drop the phone or got it into water or anything other than the usual use)Â i went to lockout the screen and i didnt see any image after a few seconds the screen started showing image no issues. but today when i woke up i went to check the cellphone and the screen didnt show image at all no matther how much time has pass. The model is D6503 ....
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Jan 31, 2015
I have the problem that the wifi works on my Xperia z2 only very limited. If my smartphone is connected to the wifi, everything is either very fast and good, or it loads only very slowly and almost did not go. It also disturbs other devices (PC, Playstation, etc.), which are then work very slowly. When i turn of my wifi from the smartphone, all other devices functioning again as always, and everything loads very fast again. I have that problem since one week.
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Feb 2, 2012
I have my Neo V display not working where as phone works. Touch screen works, I receive calls, charging works, able to switch-off / switch-on, etc. Service Center person says liquid log near the display connector. Not sure where this water has come from into the phone and using very delicately as I am yet to complete EMI :-(
How much display costs for Neo V?
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Jan 22, 2011
i am unable to send sms from my xperia x10 mini pro using my sim alone but i am able to send sms if my sim is placed in any other phones. please help me out to sort out this issue. There is no way to change sms settings in my phone since i updated it to android 2.1
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Sep 19, 2011
it's been frozen for 10 days only showing the SE logo and it won't start at all.I tried everything on the PC companion (even the repair phone link) and nothing works; when i click on repair and choose the model and set it on flash mode, it starts downloading.After 30 seconds, the download stops (i see it stopped because the lamps from my modem stop blinking) and after 5 minutes, i get the error saying that there's an internet connection problem.
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Jan 3, 2013
Does anyone know of how I would possibly be able to retrieve photos from my Samsung Galaxy S2 that has a non-fuctioning screen? The rest of the phone works - it charges, turns on (the 4 buttons light up as well as the light on the top) and the speakers for the ringtones and alerts works as well. I am desperate to get the pictures and am seeking all advice possible.
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Oct 29, 2015
screen black and white-want it back to color on G3.
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Apr 11, 2015
This is the second time my mobile's screen going black. The first time the mobile automatically restarted, but in the second time I had to look for the restart button and restart it my self. Why is this happening, and how can I prevent it from happening one more time. (I don't want to do a software repair...)
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Jan 10, 2010
Woke up this morning and hit the home button on my iPhone, only to have the screen flicker white and then turn off. I tried pressing the home and sleep buttons, with no luck. In the fist five minutes, the screen flickered white 3 times but then proceeded to a dark screen and has not turned on since.
I have attempted soft and hard resets like some other users, but the screen is still blank. I even put the phone into recovery mode and attempted to get it running with iTunes. I re-installed 3.1.2, but no luck. The sleep button is pretty iffy, and requires you to hold it down in certain positions to get it to work, so it has been hit or miss to get the phone into recovery mode.
Two weeks ago, I reformatted the phone, updated to 3.1.2, jailbroke and unlocked the phone with blackra1n, with no problems in functionality.I also tried re-installing from a backup. I get vibration notifications in conjunctions with emails (since I see them on my laptop at the same time as the vibration), so I know there is some functionality, I just can't see anything. There is no passcode on the phone either.
My guess is the LCD went out since resets and recoveries have not been able to bring anything back on the screen. I'm about to order a new screen, I just wanted to confirm that I'm taking the proper next step.
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Sep 16, 2015
` I've set my display to turn off after 45 seconds, but despite this my display often turns black after 2 seconds of me not touching the screen which means I have to unlock my phone again and then hold my finger on the screen non stop!
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Aug 11, 2015
My phone's screen is completely black, and I really want to get my photos off the phone before I have to switch over to a new one. They are unfortunately not backed up anywhere... any way to get them off the phone and onto my computer without use of my screen?
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