BB Bold :: White Screen; Phone Works, Can't See Or Control
Jul 15, 2011
I have a Bold 9700. OS 6.I can only see a white screen with a gray bar down it.The phone appears to be working behind it - it vibrates, LED blinks, etc when a message comes in. I have rebooted, & pulled battery. I have left the battery out for a time. I tried a different battery.With the desktop software I have restored a previous back up, i can do a current back up & see what apps are installed, as well.All with no change.
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May 5, 2011
I bought the phone 2 weeks ago now all I get is a white screen, updated it charged it nothing works, what can i do?
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Jun 18, 2012
My phone will not turn off. I have held down the top button as well as set the screen to use the white key nothing works. The battery also is reading 70% which it has read all day.
Info:
iPhone 4S
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Jul 20, 2010
My phone got some water on it and was working fine until it just randomly shut off and refuses to turn on now. I got it to start up to a grey/white screen and a battery with a charging symbol in the middle. If I can get back to the screen is there anything I can do for my phone?
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Aug 13, 2010
I recently did a software update on my Blackberry Bold 9000 when prompted by my desktop manager to do so. After the update the phone began running slowly. I then delete a couple applications off the phone such as Myspace and Facebook to free some memory. Then phone had to be rebooted to complete deletion. After reboot, the phone screen turned white and froze. To unfreeze I had to remove the battery. When I put the battery back in, it would not turn on anymore. Could the update have fried the phone altogether?
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Aug 6, 2012
My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak.
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Aug 5, 2012
Alright, so the screen works perfectly. The main screen works, when I plug it in the clock shows up and the selection menu does too. The trackpad and all of the other buttons; however, are not responding. Trackpad wont scroll and the buttons dont do anything. Even the lock and unlock does nothing.
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Jan 21, 2010
everything on the phone works except the screen is always black. when i turn on the phone, the keypad lights up and the start up nokia tune plays, but there is nothing on the screen. if someone rings the phone, i can answer and it works fine. i can connect to the phone to the pc but i cannot see anything on the phone screen. i have watched many videos on Internet showing how to change the screen and i am pretty confident i could do it for myself but before i spend money on a new screen i want to know will replacing the screen fix the problem?
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Dec 19, 2011
i bought a blackberry 9360 on Saturday 17th December and it worked fine on that day and then i turned it off and put it back in its box, the next day when i went to turn it on, the screen wasjust completley black but the keypad lights would still be on and the LED light would be flashing red, i could even hear the sound of me getting a new message, i turned it off again and left it for the rest of the day and i turned it on monday and the same has happened, the screen is still black when i turn it on i havent even properly used it yet!
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Aug 1, 2015
I have had my Sony Xperia Z3 for a month. I've never dropped it. About an hour ago, the screen went black while I was checking something on the phone. At first I thought the battery ran out, but turns out I have plenty of battery and the phone is on charger now. Then I realised that phone works just fine, it rings when someone calls me, when there are some notifications you can hear a sound too. I can even set volume. Just the screen is black all the time.
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May 18, 2012
I have used the iPhone 4 (Factory Unlocked) for more than a year now with only minor issues. Like on a usual day I was playing a word game "Rumble" then quit the game, connected my earphones for music & pressed the "Home" button on the phone to unlock it and the screen was Black. This was a sudden shocker!! . I just put the phone to rest for a while & after about an hour crossed my fingers and tried the Home button again but the Black screen continued. So the backlight of the iPhone works I can say that bcoz I see the phone luminates but the "Slide to Unlock" is cannot be seen. Since I have been using the phone for a while I know the exact position of "Slide to Unlock" so if I slide my finger it unlocks too with the default "unlocking (click) noise" but again the icons of the apps cannot be seen, all I see is a fadely luminated grid. I receive SMS's and Calls although I cant read them nor can I see whos calling. Since the screen is blank I cant operate the phone but the phone seems to be working. I hence tried the reboot, restart, shutdown & start again, restore backup, update iOS everything a desperate user would do but nothing has worked till now. There is not much discussion on this issue anywhere hence No resolution. I am gonna visit an Apple service center today and keep my fingers crossed. I have taken utmost care of the phone. Till date it is scratchless, spotless.
Info:
Apple iPhone 4, iOS 4
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Dec 29, 2011
ive lost all screen info and now have only a white screen showing. tried to restore settings on BB site but could not remember key to unlock device and cannot find website to create a new one?
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Jul 3, 2015
I used have a music control even when the phone was locked. I can at least go to the next song, pause or go to the previous song. Now I don't have that option when the screen is locked.
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Sep 1, 2012
Brand new blackberry bold - can only hear dialling tone and caller if on speaker phone
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Mar 6, 2012
So - one of my dumb animals knocked my phone off a table (which they weren't supposed to be on in the first place) and it landed on the table foot (brass) face down and cracked the screen. The crack is down near the bottom (not on main viewing screen). Although the phone still works great, the crack is driving me crazy, and would anticipate it getting bigger at some point. I have the Verizon full replacement warranty, but don't really want a refurb as my BIONIC works perfect and don't want to get one someone returned that wasn't.
Just don't think Verizon will do anything except give me a refurb, and I don't have an upgrade coming for sometime.
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Oct 29, 2015
screen black and white-want it back to color on G3.
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Jul 20, 2012
For no reason, my screen has gone white and I can't do anything with it. I did not drop it in water and there seems to be no reason for this
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May 29, 2012
For some days now, sometimes I press back button or power buTton the screen will gradually fading away until it turns out to be white background. It comes back to normal upon pressing the lock button and unlock it. It is so annoying especially in the midst of pings or calls. What can I do to rectify this problem? Have done hard reset several times but to no avail.[code]....
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Aug 28, 2012
my screen keep going white and not letting me do anything?
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Aug 23, 2012
i have bold 3 and it was working fine uptill now all of sudden the screen started getting blank and nothing appers on screen. screen goes white.
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Oct 15, 2012
Any one know what to do when your screen goes white? this is the third time it has happened?
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Jan 3, 2013
Does anyone know of how I would possibly be able to retrieve photos from my Samsung Galaxy S2 that has a non-fuctioning screen? The rest of the phone works - it charges, turns on (the 4 buttons light up as well as the light on the top) and the speakers for the ringtones and alerts works as well. I am desperate to get the pictures and am seeking all advice possible.
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Mar 14, 2011
My BlackBerry curve works from time to time...I dripped gatorade on it a few months back and the screen turned white but the phone is still on, I can make calls, receive calls and text I just can't see anything on my screen. It came back on it worked for a few days then went out again. After a week or two it came back on and today it went out again. I dropped my last phone in the toilet and that piece of **bleep** wont stop working for anything but a drop of gatorade kills my whole BB screen ughhh...Is there a solution to this problem??
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Mar 19, 2012
my bb curve 8520 was perfectly fine untill 1 day it fell from a table and the screen went white. I can still make calls by dialin the numbers manually/or using voice command.. i think the screens connection came loose..... does any1 think anything else might be wrong with it? i dont have a bb service place in Dhaka.....can normal cell phone
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Sep 5, 2012
I have a problem with a curve 8520,I'm on the orange network and two days ago the phone started to play up, for no reason the screen just goes white and that's it the phone don't work, if you remove the battery and reinsert it, it some times only goes halfway through the boot up then just goes white again or will go all the way through, works as normal for a few minutes or seconds then back to white..rrrrrr!!!!Took it into the Orange shop where they tried to do a OS update and all that's done is make it go white halfway through boot up every time.... They then told me that they only cover the phone for 12 months and I've still got 3 months left on the 24 month contract... I believe blackberry phones are covered under a 24 month guarantee.
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Apr 22, 2012
upon using my blackberry i get a white screen upon loadup
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Apr 27, 2012
My Bold 9780 screen goes white and i tried rebooting. It works after that but in day 5 to 6 times it repeats
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Jul 17, 2012
For the past two mornings, I have been getting a white screen saying app error 603. A simple reset would fix the device but I do not understand why this error keeps reoccurring and what is the cause of it?
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Apr 4, 2012
I don't know what happened. One minute I was charging my phone via my macbook, the next minute, it was ringing and all I saw is a blank (white) screen. I answered the call and then, I turned off my phone (by pulling out the batteries). I tried turning it off (again by pulling out the batteries) a couple of times, but all to no avail.
Initially, I though my sytem crashed, but I don't think it's completely busted because my alarm made a resounding noise this morning.
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May 2, 2012
I am using a Bold 9700 since May 2010 and i have been facing problem of the screen going white. I can receive calls, but since i cannot see anything on the screen, i cannot use the phone.
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Jan 29, 2012
I put the battery in to turn my blackberry on. The screen comes on white, the LED still flashes to say i have a bbm or text. When some one calls me i can answer it and speak to them.
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