Xperia Z3 :: Phone Won't Boot Properly And Screen Black
Feb 7, 2011
Two weeks ago my phone screen began randomly freezing, and a small section at the bottom would become digital noise/pixels. To fix this I simply locked my phone with the power button, waited a few minutes and my phone would be back to normal. I can't remember if this started happening before or after I updated my phone to the latest software.
For the last week when I unlock my phone, every now and again the screen won't turn on.
Sometimes when I plugged it in to charge, the charging screen would display and I could turn it on that way. When the screen was blank, sometimes I could press the power button repetitively (locking & unlocking my phone) and the screen would eventually turn on.
I then figured out I could do a 'hard reset' by holding down the power and volume up buttons, and my phone would work again.
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Oct 2, 2010
I just bought an 02 mini x10. It's new and came into a sealed box. But first time I switched it on nothing appears on screen. Left it to charge for a whole day (charging indicator lits up) but still nothing. But when I turn it on, the boot music/sound comes in and also I can only see the screen when under sunlight. I can see 'Silent mode " and "settings" on the screen. But the phone switches down when I press on either.
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Feb 12, 2013
yesterday I connected my Z2 to a regular headphone jack and few seconds later the phone turned off.
Now it can´t turn it on if i try to turn it on it shows the regular boot (sony xperia shows up) and the the screen goes black.
Tried to repair it with pcc but on the stage that i should connect the usb cable to the phone and press the down button nothing happens. So what to do?
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Dec 12, 2015
I was charging my phone while using it and it suddenly shut off. Whenever I try to turn it on the welcome screen "samsung powered by android" comes up for 1 second and then goes black and nothing else happens. I've had the phone for about 8 months and never rooted or installed any software other than official updates. I was just playing a game while it was charging when it stopped working.
every combination of buttons i press even the factory reset gives the same result, the welcome screen for 1 second and then nothing. I was able to get to the OS change warning screen though but when i cancel it goes back to the welcome screen problem. Charging it shows the charging symbol going on and off every second.
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Nov 2, 2015
Okay, so there is no screen protector or anything. Not rooted or unlocked or tampered in any way. I've had the phone for 26 hours and then the following happened:
EDIT: YouTube video added [URL] ..
I pulled the phone out of my pocket to unlock it. I see the lock screen and put in my pin (yes, I see the actual screen and stuff on it. Let me make that clear.) after I enter my pin successfully the screen locks itself. I contacted Google support and they said to factory reset it. I did the full factory data reset in the recovery mode (again, the screen works. I can see everything to do a FDR and I can see the boot animation) and it starts to boot up. Once I see the "welcome" screen it instantly locks itself.
I can hear the audible "latch" locking sound that it makes when you press the power button. I know the buttons are not malfunctioning because they work perfectly fine in bootloader / recovery mode to scroll up and down and select things. I've tried multiple things but nothing seems to work. The problem here is that I want to try and do a factory image but my computer will NOT recognize my Nexus 6P when in recovery mode / bootloader mode. I have all the drivers installed but since I can't access the OS and enable OEM UNLOCKING there is no way to factory flash a factory image is there? Again, I can NOT access the OS at all whatsoever.
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Jan 14, 2015
It has been now 4 months i have this Z2, unitl now everything was working fine, last day the battery drained completely, 0% and it got off. after some time i connected the phone to wall charger using original charger and cable , the screen boots and sony xperia flash and then it get off and then again keeps boot loop,
The RED led comes on and then off , and screen flash SE and keeps looping... i tried making power off holding UP + power nothing works.
i tried connecting to PCC but it also doesnt detect and keep searching phone. i tried repairing using PCC but it doesnt detect phone. i tried holding DOWN volume during power on but green led doesnt come ...
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Aug 29, 2013
Tips how to correct it. Using Z5 Compact.
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Apr 15, 2015
The phone is on, but the screen has gone completely black,I've only had it 2 days, I've tried powering it off and on again but no joy.
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Sep 22, 2015
So I've had my Sony Xperia for almost a year now and It has been great, I've taken it under water a few times and overall it has great performance. Yesterday I took it in the pool and all was fine, took it out and it was still fine. Twenty or so minutes later i used the 4K video feature on it (not in the water) but in the humid atmosphere of the pool. It was fine at first and was slowly heating up but then it suddenly blacked out and now the screen won't respond. It still charges, the LED works, it vibrates and makes sound but the screen is completely black and remains that way even after trying a both soft and hard reset. It did make some sort of shuddering/vibration noises for the few hours after the screen first broke which seemed to be internal but now it doesn't even do those...
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May 5, 2015
I tap "ok" and the message comes back again. The strange thing is that the message is in spanish (I have my phone in English and that the lockscreen photo has dissapeared and the xperia theme is there now.
It seems like the phone is working ok in the background, but I cannot access the homescreen.
I can take screenshots, change the volume, etc. and as I could access the phone's internal and sdcard I made all the backups as possible.
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Dec 5, 2015
Galaxy S6 SM-G920V firmware G920VVRU3BOG5 (5.1.1)
When I'm trying to power on the phone, I get the initial black and white "Samsung Galaxy S6" screen. Then everything goes black and the blue LED on the top left lights up and stays on, does not flash or dim, just stays on. The phone does not vibrate or make any sound when it does this.
What I've tried to fix it:
1) Power + Volume down (maintenance boot mode) ... I've tried normal boot, factory reset and booting in safe mode, all just give me a black screen with the blue LED.
2) Power + Volume Up + Home (andoid system recovery screen) ... When doing this, the phone displays the black and white "Samsung Galaxy S6" screen, followed by a bluish colored screen with a little android guy on it, followed by the dead android guy with a yellow exclamation triangle over his head, then goes into the android system recovery menu. On this screen I can wipe data/factory reset and wipe cache partition and reboot and I still get a black screen with a steady blue LED.
3) Power + Volume Down + Home followed by Volume Up (Downloading screen) ... Takes me to the bluish screen warning me about downloading a custom OS. After hitting up it does not show the knox has ever been triggered. I've tried using ODIN 3.10.6 to reinstall fresh firmware (5.1.1 G920VVRU3BOG5) and after it successfully installs it, it boots to a black screen with the steady blue LED.
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Jun 26, 2015
While I was taking some pictures, my Xperia Z3 decided to turn its screen black, without any reason. The colors faded and in a few seconds the screen went blank. I know my phone is stll working because when I plug my earphones in it, music starts to play, the notfication led turns on, it vibrates when I get mesages and the volume and camera buttons make noise when I press them. I have tried turning it off and doing a soft reset but nothing happened, and my phone is only a few months old!
I have read that many other users have had the same problem with the Xperia Z3. At the moment I'm studying abroad (don't have my warranty with me) and I havea lot of important things stored in my phone. I would like to retrieve the data, but my pc doesn't recognize the phone since it is blocked and cannot type the PIN code.
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Aug 1, 2015
I have had my Sony Xperia Z3 for a month. I've never dropped it. About an hour ago, the screen went black while I was checking something on the phone. At first I thought the battery ran out, but turns out I have plenty of battery and the phone is on charger now. Then I realised that phone works just fine, it rings when someone calls me, when there are some notifications you can hear a sound too. I can even set volume. Just the screen is black all the time.
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Aug 18, 2010
I updated my N97, and after that my phone did not work properly, the old version was 2.0 and the new is 2.1, the charging light did not work and i get black screen when i turn my phone on.
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Mar 8, 2012
my 9810 doesnt boot up completely and doesnt connect to my desktopmanager either...it opens up a screen where i see 'blackberry Platform 5.0.0.469'.....and i am using a blackberry 9810 with an os7..
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Dec 19, 2014
My HTC One M7 is stuck on the boot screen and I really don't know what to do anymore. Yesterday I deleted some music and 4gb of pictures from my phone to make some space. After that I checked for updates It said an update was available regarding some bugfixes and other issues. I let it download and install. At the end of the install process, I think I saw just the normal updating screen, but with the red pyramid exclamation mark icon. After that, it rebooted just like normal, first the white HTC screen, then the startup sound, and then the white HTC One screen. Only this time it didn't go further than that. My phone is not rooted or tampered with in any way.
I know a factory reset is the easiest thing to do, but if it's possible, I'd really like to fix the problem with all my data intact. My pictures etc are all back upped, and I have the HTC backup thingy (I think), but still, there's some things like WhatsApp messages I'd really like to keep.
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Jun 20, 2015
I have to send my current phone in for repairs and was going to use my old LG F3 as a replacement until I get my current phone back from the shop.
When I tried to boot up the LG, it sticks on the LG start up screen. I tried to reset it by holding down the volume and on/off button, but all I get is a "fastboot" screen that does nothing.
I tried looking up information on this, but it's all technical talk and I don't understand any of it.
Any way to get this phone working again? I don't care if its wiped clean and have to start over.
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Nov 26, 2014
My Verizon HTC M8 (Android Version) won't boot up past the HTC logo, I have tried holding power, power+volume down, and have done the power+volume up gone to recovery and wiped cache plus wiped the phone and still nothing. The phone is not rooted and it's also S-On so I'm not sure if there's a way of flashing the stock android from Verizon back onto it especially without the ability to plug it into a computer ( doesn't do much good without USB Debugging I believe)...
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Sep 8, 2015
While on Instagram my G3 screen suddenly went blue and proceeded to boot loop. I get to the LG logo and then a blue screen follows, then the phone turns off and reboots to do the same thing over again, refusing to start up
I have tried to re-flash the stock ROM but i'm not able to access download mode as the screen just returns to the blue screen and shuts off.
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May 25, 2015
my phone is stuck on the boot screen right now for over than 20 minutes, all i did is that i activated knox security settings and the phone asked to reboot and its stuck now, i've rooted the phone before using pingpong but then i deleted the root from super su itself, i don't understand anything i attached photos for the phone stuck on the boot screen, in the recovery mode and download mode too.
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Feb 7, 2011
So my Z2 ran out of battery last night, and this morning no matter how much it is charged it gets stuck at the telstra logo when booting?The only way to turn the device back off is to hold the power and up volume buttons.I have not flashed or modded the phone in any way.
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Nov 6, 2010
I have last night updated my X10i through SE US to Android 2.1. Following from here I cannot get past the boot screen, it switches on, but stays blank and does not do anything else. I have tried to re-install / repair through SE US (PC Companion does not work in this case) to flash it once again, and also that did not help. It keeps telling me that everything is fine, and i should just switch on my mobile phone... upon which nothing seems to be happening.
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Jun 18, 2012
My phone screen went blank/black for no apparent reason. Calls come in butcannotsee anything on screen.
Info:
iPhone 4S
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Jan 14, 2016
Today I got a problem with my LG G4. I was in a whatsapp conversation, when my screen freezed. I couldn't click anywhere and couldn't go to the homescreen or lock the screen. A few moments later my screen went black.
Since then I can't start my phone. When I remove my battery and insert it 5 minutes later back into the phone, I can start the phone, I see the LG logo, but after that, my screen goes black again, so it's turned off automatically. When I try to start my phone again, it doesnt work. It only works when I remove the battery for a few minutes first.
I already tried to boot the phone in recovery mode, which didnt work either. I see the LG logo and after that the screen turns black again.
About 2 months ago my phone fell in water for a few moments. I instantly removed the battery and put the phone in a container with rice for 48 hours. After this the phone worked as it did before again.
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Oct 9, 2011
I wanted to root my galaxy s2, i followed the instructions up till the point where i flash with odin with an insecure kernel, after reboot , the phone is now stuck on the samsung boot screen.I cant even boot into recovery modem.
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Aug 29, 2013
My Xperia Z3+ is not working properly.The touchscreen works at random on its own and most of times won't work especially on the corner ends both bottom and up...Plus when I try to slide the it doesn't work either.Continues even after removing all the covers and cleaning and so on..
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Oct 28, 2014
Since today I have a problem with the touch screen.
It's just not recoginzing properly the placement of fingers on the screen.
This makes it a rail pain to write a message on the keyboard. For example I try to hit one letter and 2 or 3 will activate at the same time.
An other example would be in the Facebook app it's almost impossible to hit a like button.
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Sep 6, 2010
my sony x10 is frozen at boot screen i tried to use update service it finds the phone and it keeps saying install failed?
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Sep 2, 2015
Recently my z3 is not charging properly.I have checked the plug and USB cable with another phone and both are fine. The light at the top left of my z3 that indicates it's connected and charging keeps going off and on and also the charge level does not seem to go above 50% regardless of how long I charge it.
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May 29, 2014
My batteray was 70% last i see on my phone. This morning my phone was on my pocket and an hour later suddenly death.
I tried to press the power button, power button with up volume and red buton on sim card slot but it doesnt work. My phone only turn on with Sony Xperia on the screen but didnt want to booting on OS.
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Jan 9, 2010
my iphone was working just fine. it is jailbroken on 3.1.2 with blackra1n.sent a text, put the phone back in my pocket. when i took it back out it was stuck in the boot screen with the status icon stuck half full.whenever i turn off and then back on it does the same thing.itunes wont recognize the device.
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