Xperia X10 :: Unable To Update To Android 2.1 Using Pc Companion
Nov 16, 2010
i got the update notification for xperia x10 few days back, i quickily connected it to pc using pc companion and took the backup, then i started the update process, it reached till prepared, and after that it started initialization, but here the problem started. it was showing the initialization for 4 hours, i thought may be it hanged so i stopped it and disconnected the phone and restarted the update process, same thing happened this time. the progress bar doesnt show any progress after initialization, it showed 100% in initialization after some 4 hours but after tht nothing happened.
i dont knw the problem, it can't be network problem, as i have a 1mbps connection and i checked the speed also before starting the update,
i kept the update process as it is for 10 hours, but it still didnt show any progress from the last time.
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Jun 7, 2012
I cant update my xperia neo to android 4.0, pc companion always say that there was an error stuff, my current os is android 2.3.4.
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May 12, 2011
im try for many time but it can't update android 2.1....and i try follow the step after prepare but it still can't to update...how can i do?
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Jan 2, 2011
After trying many times and after disabling the AV program I could install the Android 2.1.I installed some free apps from the android market.Now when I try to connect the phone through PC Companion, the phone is restarting several times and I cant do any file management in the sd card
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Nov 26, 2010
I've got a Mini Pro and the operator is T-Mobile. T-Mobile only approved the update yesterday so I went to update it via PCC after updating PCC and Backup And Restore. Before I started updating, I backed it up. Now I started the updating process and I was on step 2. It asks me to remove the USB cable from the phone and turn it off. Then insert the cable back in WHILE holding the Back key. When I do this, nothing happens except PCC tells me that they can sense a Sony Ericsson phone. I've tried doing it more than 5 times and it's the same thing over again. I've turned my MMS & data off and Data roaming On if that makes any difference at all.
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Nov 2, 2012
You want, that the ownwer of a pro installs PC companion and you animate him to upgrade to 4.o.4.But you don`t allude, the the pro gets much slower, can not be rooted simply as it is possible with android 2.3 !!
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Aug 20, 2010
It is safe to use the repair option for the OS of the PC companion. I want to use it as my phone is acting a little bit strange.
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May 8, 2012
i was trying to update my phone Neo V software with sony PC companion but while updating im getting this error message "unable to install or start phone softwear update component". what shall i do.
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Nov 15, 2010
I've just tried to update my X10 to the new 2.1 firmware, with absolutely no luck. I get through all the stages, everything works fine, no errors reported, everything reset on the phone, all looked great. But, when I check the version its' still at 1.6. And everytime i connect it to the PC after the upgrade, it tells me there's an update available, just to go through the same thing again, and still leave me with 1.6.
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Dec 15, 2010
My Xperia X8 is currently using the old version of Android I think 1.6 as my phone keeps telling me I need to update it to 2.1. I have been trying to do this with PC Companion but every time I try it, the software gets to the preparation section and tells me installation error unable to install or start phone software update components. I then have no option but to close the box.I then get another box come up saying the update of software failed. Please try again or consult Sony Ericsson support for assistance at url...I have tried several times to do it through PC Companion but it just will not work.My phone is telling me that the firmware version is 2.1 update 1, I did upgrade it to Android 2.1 when I first got the phone, but I had to do a factory reset of the phone due to an error, which set it back to Android 1.6.
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Jan 30, 2011
After multiple tries of trying to update Android for my Xperia X10 mini pro phone via the PC Companion as well as the downloaded Update Service (after reading similar threads) i am still at a loss! I am in Mumbai using an Airtel SIM.
In the case of the PC Companion, it goes smoothly until the Prepare step (where no Previous & Next buttons appear). After "preparing" the phone nothing happens. I tried pressing Enter & then it goes onto the Update panel. But here the Download status bar is just mpty & doesnt download anything.
With the Update Service, it runs fine till the Connect step. After following the instructions once again nothing happens. Here there is only a Previous button & no Next button. Pressing Enter takes you to the Previous panel.
In both cases I have seen no message appear on the phone at all & no sign of anything being recognized on either of the softwares.
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Sep 14, 2011
When I try to update my xperia mini pro to Android ICS through PC Companion, the progress is as follows:
[code]...
And don´t even try to propose to switch off antivirus and firewall, because I´ve tried that also. And no, I have not got another PC to test it. Instead, you should try to do software like we are used to in 21st century.I really have to restrain myself from using more appropriate language for your utter software engineering disability. You should really sit and think about how you do your business.
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Jul 10, 2012
I am unable to update android on my xperia mini pro. after establishing connection through PC companion, in the prepartion step i get this message"
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Sep 24, 2010
Finally the Update to Android 2.1 is available, I think.On trying to update wit my phone, It says the update is available dat I should use a computer to do d update.
Here's were i need help, On using the Pc companion, after updatin the Pc companion, I tried to connect to get my Phone update but It tells me it needs to connect to the internet to be able to do this, But I'm already connected to the net.
I know my Pc companion is ment to tell me automatically that there is an update for my phone available since my phone gets the message while i use it but the Pc companion doesnt.
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Dec 18, 2010
I am unable to download or update android to v2.1. After i installed the PC Companion, it does not prompt me anything about the update of android 2.1. I dun think my x10 mini is still android 2.1.
Also, anyone knows how to move applications from phone to memory card?
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Jun 17, 2015
I have tried removing and remounting SD card, both while phone is on and off. I have tried to boot the SD card through storage settings, notering works.
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Dec 29, 2010
I am getting following error message while upgrading Android 2.1 on Xperia X8. "Unable to install or start phone software update components".
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Feb 10, 2012
how update my x8 android version from android 2.1 to android 2.3??i want the 100% success solution...want download what software..
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Jul 20, 2012
When u search for software update in phone it says "you have the latest software and applications from sony ericsson. your phone is up to date." At present my android version is 2.3.4 and build number is 4.0.2.A.0.62. But when you download pc campanion it says "New Phone software version available (4.1.B.0.431)"After carrying out a software upgrade, note that:Android 4.0's hardware requirements are more advanced than previous software updates, so your phone's performance may be affected.Our commitment to offering you the best, means that once upgraded you will not be able to revert back to an older version of Android.To optimize your phone's performance, some applications may have been disabled and will not be visible on your screen. A new installed application called 'Performance Assistant' will help you enable these apps. Please also note that some 3rd party applications may not be compatible with Android 4.0. Please visit Google Play's marketplace to view apps that are compatible with Android 4.0 or contact the 3rd party developers directly for support.Flash support will be disabled, but this can be easily fixed by visiting Google Play's marketplace and downloading the latest available Adobe Flash player application. But when u find SI (Sales Item) released software table the software for xperia mini SI is 1248-9517 is released and available in PC Campanion where it can update for xperaia mini.
Q1] why it is not showing update available when try to update from phone? Is it not fully released/ not compatible/ any bug/error ?
Q2] If i update to Ice Cream Sandwich and if any problem occurs then can i revert back to an old version of android i.e gingerbread.?
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Jul 11, 2010
i can't install the PC companion 2.00.146. i already downloaded it but when its time to install it it says "Error Number: 0x80040707. Description: DDL function call crashed: NewUI.ISGlobalSubclassDialog." i already downloaded it 5 times assuming that maybe the PC companion was not downloaded properly but again the same problem occurs.
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Apr 5, 2012
But from couple of days if I connect my phone to pc with usb cable , PC companion is not detecting the phone when phone is in media transfer mode. Earlier it was perfectly working and I was able to access sd card data from phone and from pc as well at the same time. Also pc companion shows proper details and also shows it is running latest software.Not all is gone, if i connect with media tranfer mode, it doesn't detect anything. If change it to mass storage mode, it is unmounting from phone and showing as "Phone memory".I have tried following in mobile
1) settings-> manage apps -> created MTSapp cache
2) rebooted phone "N" number of time and tried connection.
3) removed data from phone (the message pc companion shows there is more data on phone and it will take time). but didn't work even after deleting my music, pics etc...
In my pc: re-installed everyting pc companion latest version.Nothing worked for media tranfer mode. Even it is not charging battery too when connected to phone.Is there anything left to test SONY device and software?
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Aug 29, 2014
For MONTHS I have been unable to back up my phone using PC Companion. Â Also for past 2-3 days, I keep getting an prompt to tranfser data from phone to SD card, popping up every few hours and it's doing my head in.
Â
I'm going away and would like to back up my photos and transfer them to my PC and have a clear photo album...but how do I do it.
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Dec 8, 2011
I am unable to connect phone in PC companion mode. in phone it says its connected in Media transfer mode but in the PC companion it says no phone connected. what could be the case? I reinstalled PC companion by downloading the software from the ericsson site but its still the same.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Sep 8, 2012
I am unable to connect my xperia pro to my PC. P companion is not detecting the phone.
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