Xperia Z2 :: Unable To Back Up Using PC Companion
Aug 29, 2014
For MONTHS I have been unable to back up my phone using PC Companion. Â Also for past 2-3 days, I keep getting an prompt to tranfser data from phone to SD card, popping up every few hours and it's doing my head in.
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I'm going away and would like to back up my photos and transfer them to my PC and have a clear photo album...but how do I do it.
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Jul 11, 2010
i can't install the PC companion 2.00.146. i already downloaded it but when its time to install it it says "Error Number: 0x80040707. Description: DDL function call crashed: NewUI.ISGlobalSubclassDialog." i already downloaded it 5 times assuming that maybe the PC companion was not downloaded properly but again the same problem occurs.
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Apr 5, 2012
But from couple of days if I connect my phone to pc with usb cable , PC companion is not detecting the phone when phone is in media transfer mode. Earlier it was perfectly working and I was able to access sd card data from phone and from pc as well at the same time. Also pc companion shows proper details and also shows it is running latest software.Not all is gone, if i connect with media tranfer mode, it doesn't detect anything. If change it to mass storage mode, it is unmounting from phone and showing as "Phone memory".I have tried following in mobile
1) settings-> manage apps -> created MTSapp cache
2) rebooted phone "N" number of time and tried connection.
3) removed data from phone (the message pc companion shows there is more data on phone and it will take time). but didn't work even after deleting my music, pics etc...
In my pc: re-installed everyting pc companion latest version.Nothing worked for media tranfer mode. Even it is not charging battery too when connected to phone.Is there anything left to test SONY device and software?
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Dec 8, 2011
I am unable to connect phone in PC companion mode. in phone it says its connected in Media transfer mode but in the PC companion it says no phone connected. what could be the case? I reinstalled PC companion by downloading the software from the ericsson site but its still the same.
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Sep 8, 2012
I am unable to connect my xperia pro to my PC. P companion is not detecting the phone.
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Nov 16, 2010
i got the update notification for xperia x10 few days back, i quickily connected it to pc using pc companion and took the backup, then i started the update process, it reached till prepared, and after that it started initialization, but here the problem started. it was showing the initialization for 4 hours, i thought may be it hanged so i stopped it and disconnected the phone and restarted the update process, same thing happened this time. the progress bar doesnt show any progress after initialization, it showed 100% in initialization after some 4 hours but after tht nothing happened.
i dont knw the problem, it can't be network problem, as i have a 1mbps connection and i checked the speed also before starting the update,
i kept the update process as it is for 10 hours, but it still didnt show any progress from the last time.
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Mar 3, 2012
I installed PC companion and tried accessing the device through PC companion but the phone is not gettting detected in MTP mode (MSC mode working fine). Tried rebooting the system and phone as well still no luck.
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Apr 13, 2011
I want to update my Xperia Play to version 3.0.1.A.0.146, but PC Companion 2.0 wont let me. I change my phone to 'mediaoverdracht modus' ( it's in dutch, i don't know the english word ). It's the modus that is required for updating your phone, and it's step 3. But it fails every single time. PC Companion keeps saying it is unable to connect to my PLAY. No errorcode or nothing, it just gives the advice to reconnect my phone to the PC.
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May 8, 2014
I am unable to pair my Z2 phone to pc companion anymore. Steps that lead to this:
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1. SETUP a working connection to PC (both USB and WIFI)
2. Reset phone to factory settings.
3. Retried to setup the connections
4. Connection via USB works (pc companion recognizes my phone)
5. CANNOT SETUP CONNECTION VIA WIFI
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The PC does not appear anymore under XPERIA CONNECTIVTY > USB CONNECTIVITY (even though it is connected via USB). When I try to setup the WIFI Connection it says that my pc is already paired... but it does NOT appear in the list. Only option I have is Pair with PC.
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Oct 15, 2015
I have a problem when i try to connect my z5 compact to pc companion using wifi. it said " can not connect to pc companion using wifi " when i try pairing my old xperia ZL it works without any problem. and then i noticed that there is no option for wireless media transfer in connectivity menu.
Here is my z5 compact screenshot
and then compare it with my old xperia ZL
what should i do? i don't want to use usb cable every time i need to connect to my pc...
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Jun 21, 2012
I bought a new SE Xperia Mini Pro, which gave me the option to upgrade my Android OS to ICS.I have installed Sony Companion, clicked on > Phone software Update > Start
Get the message
"Server not Accessiable" This has been going on for 24 hours.. I'm thinking it maybe my machine that has the problem.
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Feb 13, 2011
I am not able to Connect my Sony Ericsson Xperia X10 min pro through PC Companion either by USB or by Bluetooth. I tried all the permutations and combinations suggested by Sony Ericsson support pages, yet no resort.
However, stragenly I was able to upgrade from Android 1.6 to Android 2.1 through PC Companion (though PC Companion refuses to detect). Now my handset say there are updates available and to be updated through PC Companion. However, this time PC Companion is not bending in any direction to support me.
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May 8, 2012
How many users have lost the feature to connect to PC wirelessly after ICS upgrade?My phone's (Xperia mini pro) SI : 1249-0751 Android version 4.0.4 (4.1.B.0.431)
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Sep 6, 2010
I am not sure what I did for the status bar/notification bar to go missing and unable to bring it back.
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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May 5, 2012
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
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Apr 5, 2012
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
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Sep 7, 2010
i un-installed pc companion form my laptop. but when i tried to reinstall it its shows "reparing pc companion" and it is not installing.
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Nov 8, 2011
During the firmware update process on PC Companion, I deliberately unplugged the phone and my PC now no longer recognizes the phone for performing an update again. Tried installing the firmware, holding the Back key while plugging into the computer etc but still it does not appear as connected. All I can see again and again is a block of color appeared at the bottom of the screen as shown in the photo attached. Have tried a hard reset by holding the left, right and power button at the same time but did not help too.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 9, 2010
Is there a PC Companion equivalent for Mac users?
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Sep 1, 2011
I decided to update my software on my xperia x10... so i tried to open my pc companion and remembered why i hadnt updated it before ... because the pc companion will not work! so i downloaded the pc companion again and guess what, it doesnt work.It downloads fine and then when i try to run it, it says "you must close all programs and restart your computer before running this program". so i do this and try again and it still says "you must close all programs and restart your computer before running this program".I have spent the last three hours resarting my computer making sure all my programs were shut.
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Sep 13, 2011
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
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Dec 21, 2010
I've used PC companion to update my X10 to Android 2.1. I've gone through all the steps and phases and the software is telling me it's up to date yet there are no changes to my phone at all except the wiping of all my files that I've backed up. The phone is still on 1.6, I still have only 3 home screens and everything else is the same. I've gone through the update twice now and nothing has changed.
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Jan 18, 2011
There is no download link other than Microsoft windows.
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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