Nokia X6 :: Software Update Lost Connection To Ovi Player?
Apr 27, 2010
Got today SMS to update the X6 SW (in Finland), and so I did, probably shouldn't have done it. After the update, phone is not anymore recognized by Ovi player. Ovi Suite connection is ok. Comes with Music is now useless, as I can't transfer the music to my X6. SW version is 20.0.005, date 23-3-2010. "Modified" version 20.0.005.226.01 dated 15-4-2010. Language package 03. X6-00. Type RM-559. Last update 14:38. Please HELP ! I have changeg the USB connection method, restarted PC several times as well the phone, nothing is working. Earlier these type of issues, which seems to be typical for X6, have been recovered by restarting either or both PC and X6.
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Nov 4, 2011
I just received a N8 and wanted to totally update everything. When it was doing the "N8 firmware update" it suddenly stopped, saying the connection to the phone was lost.
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Aug 31, 2010
I have recently bought a Nokia 5230 (v 20.0.005) and I have tried to connect it to Ovi Suite. No problems using Bluetooth. However using Micro USB cable when I try to do a Backup or Update the software (problem is also on Nokia Software Updater) it says that the USB connection to the Device is lost and everything fails.I am using Windows 7 64bit (cable is a Standard USB cable)
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Jul 24, 2010
I had a Software Update on my X6. Started downloading it on a poor wi-fi connection. Connection was lost half way through and now I can not finish update.
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Sep 6, 2011
The new Android release has removed the ability in the music player to stop a song, and you can no longer clear out a playlist (I don't mean deleting a playlist, I mean clearing one out, which essentially stopped music from being played). Tech support level 2 told me that this was purposely done by the engineers at Motorola, but I have no idea why, and I can't seem to get in touch with them.
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Dec 1, 2014
After 8.1.1 update my iphone looses internet connection a few minutes after powering it on.
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Jan 14, 2010
When i connect my 5630 XPress music phone via PC Suite, a ballon connfirms that Nokia 5630 connected. But whenever i try to install application or do any other work via PC suite, it gives an error saying that connection to the phone lost.
Moreover, when i plug usb to ma computer and to my phone, computer finds a hardware named " MTP", computer tries to install it but gives an error saying that a problem occured during hardware installation and it might not work properly
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Apr 19, 2012
My nokia c6-00 just lost all my Access points for connection (Connectivity -> Destinations:/ ) I used to have Access points from my supplier, But I no longer do. And now I can't connect to internet. What can I do to bring them back?
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Mar 1, 2012
Yesterday the software update Nokia Belle for C7 was approved for my region. I installed it instantly by following the instructions. After the update my device worked well, but I noticed some things that may point to a software problem on the device. I decided to reinstall it. I followed the instructions, the Nokia Suite checked and found the installation file on my PC and the reinstallation began normally. A backup was made of my contacts and other stuff, then the installation began.
Not long after that the Suit says that the connection to my device is lost (not a windows warning). It suggested several things to do to continue, but it couldn't. Currently my C7 is not working. I tried to remove and put back the battery & recharge it but still can't start the phone. When I plug it to my PC via USB, I hear the windows sound for USB device connected and disconnected after that. The only living sign of my device is the little white light, next to the USB port, which is blinking when I plug the charger and try turn the phone On.
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Feb 24, 2010
suddenly my nokia 5800 is saying connection to wlan network lost when am on the internet using my wifi at home. It only did this rarely before but today its every 30 seconds to 1 minute (basically its impossible to load up anything....
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Jul 16, 2010
I tried to update my maps definition by checking on Ovi Suite on my PC via USB. Some updated maps were available, but during the update, I've lost the connection with USB. From now, there is no "cities" folder on E: and Ovi Suite can't upload new maps. So I have Ovi maps working but without any Maps ! It says my memory card is full, but there is 28Go available!
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Feb 12, 2012
I'm trying to install "Belle" on my N8 during the installation process I get the message that connection with the phone as been lost! Error code 12052 is displayed My phone is product code 059c5q8 A folder is created with the name of Nokia_Belle?
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Feb 23, 2012
I'm getting a "Network connection lost" error shortly after the installation of a downloaded app is started. The status bar gets to about 15% and then the installation is interrupted. I've tried using WiFi and non-WiFi connections, but the result remains the same. My N8-00 was upgraded to the Belle OS over the weekend and it caused most of the apps to be uninstalled. Now I'm trying to get them back but fail to do so because of the error.
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May 28, 2010
I'm base in Sydney Australia and have just received a msg from Nokia that I can update my firmware for my N900.(firmware version 10.2010.19.)The problem is that I receive a message that I could not update because of: poor-quality ,slow or intermittent internet connection. This could also be because of problems with our servers. Is it that NSU does not support N900 and if so why would Nokia sell a phone and not provide software to update the phone with.
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Oct 30, 2012
All music files are now corrupt after this update! other than reseting the whole phone?
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Feb 13, 2012
I updated my nokia N8-00. it's not playing flv files and all other flash contents. First few seconds screen halts on the image of first frame of video then screen goes whte and flash player's symbol small "f " shows on top left corner. Although I have reinstalled Belle but problem still remains as it was.
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Feb 24, 2010
I have a Nokia 5800XM since 1 year and I have an issue since a few weeks. I Updated my phone to the 40.0.005 firmware version When I play a music with the music player, at the end of the song, there is a General System error and I can't use the payer anymore. But the rest of the phone system is operational, I can do what I want (except playing music). If I reboot the phone, I can play 1 song and the same error appears. I've tried a soft reset, a hard reset and a firmware reinstallation. The problem remains the same.
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Jan 18, 2010
I have a 5800 Xpress music phone.I updated the firmware yesterday to the latest version (V40.0.005). And also added some songs from OVI suite. Now my music player hangs all the time. I dont know what to do. And need to restart the phone again to get rid of the problem. Sometimes even if i restart it wont work. Then i need to remove the battery and then restart.
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Dec 21, 2012
As usual I was browsing in my laptop with the phone connected in Nokia suite mode, I noticed that 14.87; a new version is available.. With all the excitement I installed it and was happy. A new option is available to set the backlight brightness. But I'm wondering how they have missed out this flaw! if we open the Nokia music player, it hangs...! Just before this update, it was playing smoothly...! At this moment, how will i able to revert back to my previous firmware...!
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Mar 11, 2012
I performed updated from Anna to Belle today for my girlfriend on Nokia C7. I synchronized contacts, calendar and notes via iSync on my Mac OS. After update all messages are erased and she had important information there. I read in trouble shooting, that:: What should I do if the automatic restore of my phones content doesnâ work after I did the update to Nokia Belle and I dont see my contacts, calendar, bookmarks, etc.?A: The backup of your phone content is stored under C:Users[username]DocumentsNokia SuiteBackups and includes "Nokia_Belle_Update" in the filename. If the automatic restore doesn't work, you can try to restore your contents manually by opening the "Tools menu" in Nokia Suite and selecting "Restore".
I installed Ovi Suite on Mac and downloaded extra support for C7, but I couldn't restore that information. She never installed Ovi Suite on her PC. My question is: is she installs Ovi Suite for PC on her laptop, will she be able to restore old messages? I recently switched to Belle as well on my Nokia N8, but I'm not that crazy about old messages, so I haven't noticed it. I checked on my phone using Files disk C, but there wasn't any folders with my username.
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Apr 16, 2010
I'm trying to update the firmware on my N97 using the SU on my laptop. Although I have no problem getting connected via PC suite, SU won't recognise that my N97 is connected.
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Mar 6, 2010
I have a problem to my phone. I'm just updated software and when I'm going to the internet, it shows an error- Connection not available. What I have to do?
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Apr 19, 2010
I have updated my N95 from 21.0.016 to 31.0.017. It went OK, as it says in updater application. But when I tried to restore back up all contacts, messages and settings were lost.What can I do to restore at least contacts?
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Jan 2, 2013
Since the update, my phone no longer go into landscape. When I text, I usually flip landscape to do it. Now I cannot. Portrait Only. When I snap pictures, I always flip into landscape mode to view them.IT STINKS looking at the pictures in portrait mode.Two large black borders on top and bottom. I also discovered since the update, my phone can't read bar codes. My 920 is crippled but the update was supposed to make things better but it didn't and I'm sure there isn't much I can do about it but be annoyed for the next 2 years.
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Feb 27, 2010
I recently bought a 5230 on a talk mobile monthly contract and I'v had a few connection problems. First of all I can't check for updates for my phone or the software on it. I just get an error message which says 'connection error'.Similarly with Maps it simply won't connect to the internet saying 'something went wrong with the connection, please try again'.The other internet accessing functions of the phone, like the browser and ovi store etc, work fine. Does anybody have any ideas as to what the problem might be?
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Jul 8, 2010
I have a very annoying problem with my Nokia 5800 XM and the Spotify-app. I updated the app to v. 0.4.3.9 yesterday and it required that I uninstalled the old version first, i.e deleting all my cached tracks. Now today when I'm going to resync (on WLAN, since it's about 500 tracks) it just won't connect. I choose the correct WLAN from the list, but the app continues being blue (not green) and then the list pops up again. I read another discussion about almost the same thing a moment ago, so I tried to go to the menu and check the WLAN connection from its menu. So I did that, and it says my WLAN has full signal strength (I'm right next to the router) but then it loses the connection and asks me again which network I want to use. I have not had any issues with WLAN in any other app, and I have synced tracks with Spotify on my WLAN before, so I have no idea where the problem lies. Maybe something with the update and my WLAN? I don't know...
About the attachments: The list that shows several times and then the WLAN list where I'm connected to my network and it has full strength. "Marsvinsfarmen" is my network.
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Aug 31, 2011
but in other browser or software there is connection in my device.says connection failed try again..
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Jan 24, 2012
I ran the Symbian Anna update a few days ago & since then, my N8 will not connect to Ovi Maps/Internet etc. I get a "pop-up" saying "Conn failed/Conn unavailable" whenever I try? I have tried connecting through WLAN, but received the same error? I have restored the factory settings etc, but nothing seems to work.
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Jul 11, 2011
I've got a problem to update the firmware of my new nokia E5. I cannot do it using the phone only and a WI-fi connection (because there is only the option "update via PC" available). I have a Mac and no PC. I read that I can do it using iSync. So I downloaded the needed file and install it on my Mac. Now, my Mac and my phone are connecting but how can I do the firmware update?
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Jun 15, 2010
After receiving a replacement Tour, I performed the device switch wizard, and all came through fine except...I no longer have the notepad icon, looked everywhere..."show all", options - > Applications -> All and I can't find it.I also can't find a setting for my phone, or desktop software that will allow me to accept meeting requests.
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Jan 18, 2010
After I updated my E52 software the phone seems to have lost it's mail for exchange client. Setting up webbased email accounts like hotmail is no problem (though through Nokia Messaging), but when when I try to setup my work email it just tell me that the unit does not support any more accounts for workrelated e-mails (I don't have any option to choose mail for exchange).Before the update I had an option to choose to choose mail for exchange and it would ask me for domain and server and everything and it was no problem.As mail for exchange is supposed to be integrated in the E52 as part of nokias new emailing software (as far as I can read), I am not able to download and install the mail for exchange client separately (and I have tried by the way, but it refuses to install).Has anybody experienced similar problems after the software update, and/or do you have any solutions?
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