Nokia :: OVI PC Suite - Device Is Not Supported
Jun 6, 2010
I have installed OVI PC suite on my laptopwith windows 7. After successful installation of suite, when i connect my N900 with laptop, it gives an error your device is not supported.
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Jan 8, 2012
Does anybody know when Nokia will release a mac version of Nokia suite?
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Feb 24, 2010
I'm having trouble connecting fully my N900 to my laptop using the PC Suite software again.I got my phone earlier this month and i managed to connect the phone to the laptop then with no problem, however, yesterday, i reinstalled my windows xp like i do every few months and installed the nokia pc suite to my laptopn and now i am unable to transfer any media files i.e. music, films and such to my phone.i dont get this at all as the pc suite connects to the phone fine as it shows my calendar too and the image of my phone but everytime i transfer some files through Transfers videos section it doesnt recognise any phone. I usually add those media files through My Computer>Device with Removable Storage as an icon of the phone appears there but thats not even there anymore. I also notice on the bottom of main screen of the pc suite this message:Welcome to PC Suite Unfortunately your device is not fully supported by Nokia PC Suite.I dont know what that means and how to resolved it. I have followed every help/how to guide and FAQ i could find with no luck. I did everything correctly when i connected the phone to the laptop and i have installed and reinstalled the pc suite but again no luck.when i hoover over the phone icon on thre system tray of my laptop i noticed that: N900 (Storage Mode) connected in a non-compatible USB mode. is this the problem?
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Jun 9, 2010
I wanted to update my Nokia maps on my Noka N82. I have Nokia maps 2 installed. I have downloaded (nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis) from (http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n82/) I also installed "OVI suite" and sent the file to my mobile, but when I send the file Error occures it Says: "nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis is not supported". How can I solve this problem and install OVi maps?
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Feb 9, 2010
I just replaced my **bleep** 5800XM with a N900 (I really love it).Now I wanted to download the "Ovi Map Loader", but the N900 does not show up as a supported device. I bought this device right after Nokia announced that free offline navigation would be available for all current N-series handsets.How come that Ovi Maps is not available for the current N-series flagship? It should not be too hard to port the actual application to Maemo (the current navigation is not that bad - it just needs offline maps).Where can I find the release schedule for Ovi Maps for Maemo?
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Jun 5, 2012
After installing the Suite I tried to connect my phone to it, but the process interrupts on the stage of when the system looks for the drivers for a new software...then the message comes up couldnt find the drivers and the Suite doesnt recognize the phone.
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Jan 7, 2010
I own a Nokia 5800 with firmware v21.0.025, and am using Nokia OVI suita 2.0, and am facing one big irritating issue! When I try syncing my Photos, I check on my device and click "All", and it says "You have no photos in this folder in device"...however I have indeed a large no. of images,but none of them are viewable. I am unable to view the images on my device (through OVI Suite)
Basically sspeaking, my photos on my device are not viewable on OVI Suite...and this is really frustrating coz the previous OVI suite 1.0 was real easy to sync and transfer all my latest photos to my PC...until one day it stopped working, and everything (Nokia Photos & Nokia Music) went dead...thats when I had to update to OVI Suite 2.0 & OVI Player
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Jul 8, 2010
I have installed Nokia OVI Suite version 2.2.0.245 and attempted to sync my Nokia 5800 XpressMusic device but I'm having various problems getting the OVI Suite to recognize my device. For the most part, when the program will come up with a message saying "Please change the USB mode on your device to OVI Suite (or PC Suite) USB Mode". Now, I'm already in PC Suite mode but I still disconnect the USB cable and connect it again, selecting the PC Suite mode again on my device. This does not change anything as I still get the same error message. When I don't get this error message, and I try to sync my messages (for example), the application crashes. I'm running windows Vista SP2, and my Nokia 5800 has the latest firmware installed V 31.2.101 (installed today July 7th, 2010) I don't know if this is a known issue and anybody knows how to fix it. if not, I hope the folks at Nokia take note and consider this issue.
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Jan 4, 2010
I have been trying to connect my nokia n900 to my pc that runs windows 7. I am using usb cable that came with the phone. I get an error messege on the computer when using mass storage mode that says "failed to install device driver'. I downloaded PC suite and tried PC suite mode. I got an error message saying "your phone is in file transfer mode. quit file tranfer mode to proceed" how do I quit file transfer mode?
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Aug 17, 2010
My E72 is navigating fine with turn-by-turn voice instructions with spoken street names and street-level views of cities on the several continents from maps I had previously downloaded. All seems very fine. But Ovi Suite is giving me the bad news that it "Cannot find maps or voice guidance files on your device."
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Oct 24, 2011
I bought this phone 5 months back. I had detected the problems it was giving me, from the start itself. It had a problem with the display. It used to go blink away, all by its own or even restart. Recently, the problem had aggravated and there was some other proble. This used to happen whenever I connected my uSB device to my cell and m pc. My wouldn't detect it and the msg would appear on the cell's screen reading, "Unsupported USB device..I went to Nokia Care. After 8 days of service I got my cell back with software upgraded and the problems taken car of. After almost less than a week the message of 'UNSUPPORTED DEVICE' has started to appear on the screen, which means there's certainly a problem with the device itself.
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Mar 15, 2012
I have an iphone 3gs thats about two years old. It still holds a good charge, when it will charge. Lately when I plug in my phone it comes up with "Charging is not supported with this device"?
Info:
iPhone 3GS, iOS 5.1
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May 1, 2012
My iphone will not charge it says charging is not supported with this device and i am using the cable i got with my iphone.
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Jun 17, 2012
when using my apple charger via ac or pc i receive a device not supported message
Info:
iPhone 3GS (8GB), iOS 5.1.1
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Jul 13, 2011
I have a nokia E7, which for the most part have been good. Most of the issues i have had with it have been PICNIP's, but now, it's starting to bug me. Some time ago, when the phone was about 6 weeks old, it developed what i assumed to be a hardware bug. No matter what i plugged into the USB port, it told me "USB-device not supported. Remove the unit" and if I press ok it says "error in the USB connection, remove the cable" (I'm translating this from Danish, so this might not be the exact English error code). As the error persisted through a hard reset, i shipped the phone to repairs, where they changed the radio module, where the USB port is soldered to. Now, about a month after i got the phone back, the error has returned. As i doubt i have hit the statistical "faulty unit" lottery twice, i'm starting to wonder if this error is also a "problem in chair, not in phone", so have anyone encountered the same problem? And any ideas how to resolve it?
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May 12, 2012
My iPhone 4 pops up a message this device not supported by iPhone other iPhones have been hooked up to the same devices and work but mine will not I have the latest iOS 5.1 update I have cleaned the docking port I have reset my setings turned off the Devices and phone then turned back on and I still get the same pop up
Info:
iPhone 4, iOS 5.1
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Feb 9, 2010
I just gotten a new BB Bold 9700 and I wanted to d/l BB App World into my BB.
When I use the d/l from computer method, it mentions that my device's is not supported and does not meet system requirements! I've also tried to d/l it from my phone but to no avail as the page cannot be proceed.
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Sep 17, 2010
I have converted the mp4 file format, and have set the parameter as below
Video Encode= MPEG4(Xvid)
Video size = 320*240
Bitrate = 480
Frame rate = 29.97
Aspect ratio = 4.3
When I try to transfer the file into my memory stick it load this message "the file type is not supported in this device".
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Jan 29, 2016
So I'm running Camera Zoom FX on a stock, debloated, rooted rom. It takes pics fine. However when I try to switch to video mode, it says "video switch not supported on this device"
Is there a fix for this? If not, whats another good camera app tha does actually support video.
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Aug 16, 2010
I got this phone 3 months ago, and it paired with PC Suite perfectly, till few days ago, when i lost connection with it, and now PC Suite and OVI Suite can't find my phone. I checked bluetooth device that im using, and made sure that phone bluetooth is on. In Attachment is shown how PC Suite and Bluetooth react when i try to reconnect the phone.
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Apr 15, 2010
Have a N900. Got the phone to work against Smart Suite and later Ovis Suite very well for the first 3 weeks. Then the trouble started. I used it both with USB cable and BTooth. First my synchronization with Lotus Notes calendar stopped (have to go by the PC), then contacts and messages. And today it does not even recognize the phone as a compatible phone. In the whole period I have been installing all kind of applications. My suspicion is that the trouble is due to an installation of a particular application - my question is:Anyone that got an idea what might have caused this?? Hope for help without re-intsalling the machine.
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Apr 16, 2011
i am having major issues with my e51 and pc suite! The s.ware support 4 my phone is not loading, and when i tried the new ovi suite as an alt. the software is not compatable with my phone! How is my phone going 2 get updates if i can only update via p2 suite?
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Feb 28, 2010
where how? ah?
N97 i miss you??
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Apr 19, 2011
There is no update to the device software on BB Curve 8330! I just purchased the playbook and found out I need to have OS 5 or higher. I currently have 4.5 and there is no update offered by my provider! How can I get the OS 5?
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Feb 28, 2010
I have an E72-2, when i bought it, the phone was without a memory card so i purchased a blank one. Lately i am having repeatedly a message on the screen saying "remove memory card and press ok". I called nokia care and they told me to format the memory card which i did but still having the same problem. I tried backing up, formatting and then restoring many times : still the same. so i emptied every thing from the card : removed installed apps and music files and pictures and used the phone for a couple of days , everything was ok. Now i put back the music files on the card (through usb connection) and re-assigned ringing tones, the problem appears again and the phone is not reading the card (it's there but it's like blank) like it's rejecting it.
My question is : is the problem in the memory card (corrupted, defected) or in the phone? if it's the card I don't want it to damage the phone, should i buy a new one to resolve the problem? At nokia care they told me that just formatting the card will make it as new, is that correct?
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Jul 13, 2010
I've recently got my E72 and added a bunch of songs on the memory card under Digital Sounds and refreshed the music library, they were all found but some of them have a little key icon next to them and won't play and say that its because of Unknown Content Provider, any idea how i can solve this?
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Jan 27, 2010
I have Fring on my phone and it works fine. But I'd like to install Skype. When I try to download it on my E 72 I see that it not support Skype. The same thing is with E 63
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Mar 29, 2010
I just got 7510 supernova. I know a lot of people think it doesn't support maps, but:
1. the hard-copy manual that came with the phone talks about a MAPS APP in the Organizer tool!!! HOWEVER, my phone doesn't have it!
2. Ovi Suite has a MAPS tab for my phone!
3. 7510 Supernova is an S40 device, and my other S40 phone, 7610 Supernova, had MAPS APP pre-installed.
I went on Ovi Store and tried downloading Maps App for my phone, but it's "not supported."I downloaded Ovi Maps 2.0 and a couple other map app files available, but when I tried installing each through Ovi Suite, the message was that SIS files are not supported by my phone. What gives? It is an S40, isn't it? If officially the maps app for some very strange reason is not supported, why mention it in the manual??? Is there any way I can still get it installed on my phone at my own risk?
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