Nokia Nseries :: N97 Touchscreen Failing?
Nov 7, 2011
The touchscreen on my N97 is causing me a headache. This is a problem that started a few weeks ago and it's only getting worse and worse.Sometimes the touchscreen just doesn't work at all, nothing happens when I try to press it. This happens both with the screen down as well as the screen up. Sometimes it helps to just flip the screen down, lock, unlock and flip it up again, sometimes I have to do this procedure many times. Sometimes it just doesn't help no matter what I do and the only solution is to restart the phone..Today I got a phone call and I couldn't answer.. it just wasn't possible to get the touchscreen active so I could. I don't know what others think but for me it's kinda vital that I can answer my phone when it rings, it's a phone. Not until AFTER the caller hung up I was able to get the screen working again.
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Jun 27, 2012
i wet my nokia500 by mistake, now my touchscreen is not working.
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Apr 4, 2012
my phone fell down and the touchscreen is broken. I figured out, that the contacts are not saved on my sim-card nor on the sd-card, but internally. I want to sync it with nokia suite, but I need to activate the connection with the phone first, as I suppose. Is there another way to, maybe bypass the connection-selection-screen on the phone or automatically setting up a connection?
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Nov 26, 2011
Is there any way to increase or to improve the sensitivity of the touch screen of n8?
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Jul 9, 2012
for two days a have a serious problem with my N5800 XM because of its touchscreen.Suddenly the screen was not responding anymore to commands because it looked like somewhere on the screen where the dial # is, the touch was making contact continuosly without pressing it. So I can't dial anything because I get only 9 or # , I can't access the Agenda or the Menu.
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Jul 21, 2010
Since this morning i experience the problem that when i switch my phone on i cannot use the touchscreen. No input is accepted. When i switch the phone off and remove the battery and then switch it on the problem dissapears...
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Jan 4, 2010
Im after some help, I have an N95 8g and everytime I send an sms it comes up failed memory full close some applications but there is nothing running. I have deleted all sent and received messages, there are no photo's. I have even tried deleting some of the games but it still wont work. Hopefully some one can shed some light
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Aug 24, 2010
I'm unable to sync my n97 with Ovi. I'v set my phone sync settings to Ovi, saved the message from Ovi on my phone, entered the four digit pin sent by Ovi, de-selected contacts from the list of items i want to sync (i'm only syncing my contacts and calendar) and connected my phone to the internet but my n97 still fails to sync with Ovi. What am i doing wrong? Can someone pls help out?
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Mar 8, 2010
I had mail for exchange working fine on my N95 almost for a year. Yesterday I decided to update phone software (now updated to V35.2.001) and now I can not install mail for exchange at all.Earlier at least one could download it from Nokia's web site on a pc and install it on phone. I have not figured out a way to download it to PC. When going to thru OVI store, it downloads the application and then just gives the error message, installation failed.
Is there any place where phone stores log of installation activities that can help me to figure out possible problems?
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Mar 7, 2010
I have a strange problem and not sure how to solve it so i come to you wondeful people to save me.basically the nokia software on my pc says thers an update from my v12 to v20 but it wont complete it it then asks me if i have it connected right and my connection is usb to phone no extra cable no multi hubs.but whe i check on my phone for updates it says there arnt any, so im really confused as what to do can i update or cant i?
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Oct 30, 2011
i was made aware that whatsapp now supports c3 about two weeks ago, and i've been using it with no problems. Yesterday i deleted the app off my phone because i noticed my internet is very slow with it on, so i thought i'll download it again in a few hours. When i went to download the app, it just constantly says 'downloading failed' and has done since, i can't get it at all, and i'm wondering if i might have a virus in my phone or something.
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Feb 15, 2010
Before doing the latest update for my N97, applications and widgets ran problem free but since the update applications like Facebook and GameBuzz Widget keep freezing and failing to load both from the home screen and from the applications folder from the menu. I have tried un-installing the applications and re-installing them with no effect.
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Dec 19, 2012
After today's OTA update I can't open the phone/message/ie app, I then reset my phone but the updates are still there. When receiving a phone call the phone just freezes and restarts.
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Jan 4, 2012
I have bought several aps on the Nokia Store site, but when I go to download them, I get download failed. I can use my WAP/GPRS O2 connection or Wireless LAN and although both connections are working fine the download fails every single time!
Whether free or bought, every download fails. I can't use the email link or sms link as that just strats OVI store. I have tried the Nokia software suite, but most of items I have bought cannot be downloaded via this, they have t be downloaded via phone!
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Jun 30, 2012
Ok. I am using 5800 xpressmusic. Today (30.06.2012) I updated my Nokia Suite to the latest version. My phones software version is up to date too. After update I decided to update my Maps too. But during update it said " no internet connection" and stopped to update process. There were no internet connection loss at that time because I was surfing internet. I tried again. This time it opened the list of maps (because my maps has gone during failed update process) But it could not download any maps. Nokia's circle is turning but no data is transfering. I tried Nokia Suite from Nokia Beta labs. After that I uninstalled/reinstalled nokia maps from my phone...[URL]
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Feb 12, 2010
I signed up here less than 5 mins ago in the hopes of finding some assistance with my problem.I have a N97, the touchscreen is not responding at all, the phone starts fine, the keypad works fine, but the touchscreen isnt working.
I live in Trinidad, so there is no recognized company or nokia trianed technicians I can send it to.I did however send it to a general phone technician, he said that the touch sensor isnt working and he needs to get a touch sensor (have to wait 2-3weeks for this as there is a lack of parts for the N97 in my country also.I only read about the "hard reset" today on these forums, I plan to retrieve the phone from the technician tomorrow and try the hard reset but any information or ideas in the meantime would be greatly appreciated.
I believe the phone may have fell down atleast once (sibling may have dropped it and didnt tell me)
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Apr 16, 2010
I would like a fresh update on the your experience with N97, after la latest updates.
I am considering to buy a N97 phone, because is the only smartphone that could the following, ordered by priority:
A. Mandatory
1. simbian + gps + garmin mobile on N97 (i will install)
2. touchscreen + large screen 3,5" + good res
3. WiFi + full qwerty keyboard
4. FM + transmitter
5. bluetooth
B. Not as mandatory , but neither optional
6. Good video/photo camera + geotagging
7. large memory 32GB
C. Optional
8. battery has a good cpacity
9. 3,5 jack
I am looking forward to N97, and not mini N97 because the mini ver,doesn't have 32gb and screen is smaller 0,3" and no fm transmitter.
I took in consideration even the iphone, but the main problem is garmin, because is not available for iphone. And secondly, I want simbian, because I will use diferent software without paying/unlocking.
I am looking toward a used with warranty <4months N97 => cheaper > 40% , brand new is too expensive.
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Dec 8, 2012
How to Turn off Lumia 920 touchscreen vibration. Or it cant be done?
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Sep 12, 2011
I've a severe problem with my Nokia C7 phone. The phone is unresponsive to any touch on the touchscreen. I tried to power off the phone, extract the battery, but when I try to power on, It shows the PIN request screen, but I can't introduce any code because the screen keyboard is not working. I tried to remove the SIM card, and power on the phone. Now it shows the home screen, but the display is again unresponsive. The physical buttons works for a while, but after a few minutes the phone hangs permanently. The only way to shut off the phone is removing the battery.
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Dec 16, 2012
my nokia e7 touchscreen sucks a lot.itz not responding for the 2nd time and creating a problem for me.I had purchased it in april n this is 2nd time i am facing same problem.really nokia sucks.no value for money paid.
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Mar 11, 2010
My 5230 has had the startup freeze problem twice. The first time, I figured it was a problem with the memory card or a specific program, so I did a phone reset and started over. The second time, I did some Googling and found I was not alone. I found people with all the S60v5 phones (5800, 5530, 5230, X6, N97, N97 Mini, etc) have the same problem: the phone will refuse to boot. It will freeze on the Nokia logo, before the handshake. Most users can work around the problem temporarily by ejecting the memory card before booting, but X6 users don't have that option, the poor souls.
It makes me mad to see the problem "solved" on forums by people reformatting their memory cards as if the problem was card corruption. That's not the problem. The problem, or problems, really, seem to be Nokia's.
The problem can definitely be triggered by:
-Setting Nokia Messaging to store SMS/email data on the memory card.
-Having more than about 40 apps/widgets on your memory card (exact limit unknown)
The problem has also been reported to be the result of:
-Having apps on the memory card run at startup (Fring, etc)
-Having shortcuts to apps on the memory card on the home screen
I have seen suggestions like, "just install everything onto the internal memory," but that is of course unrealistic, because if you have 40 apps on the card, there's no way they'd all fit on the internal memory. By the time I have my phone configured to my satisfaction, and I've carefully installed EVERYTHING to the memory card, I usually have only 10-15MB free on the internal memory.
The most realistic compromise, perhaps, is to do your best to:
-remove apps you don't use
-install small apps to the internal memory, large apps to the card
-install home screen shortcut apps to the phone memory
-install apps that startup on boot to the phone memory (Fring, Google Voice Search, etc)
Ultimately, this is too much of a burden for users, though, and Nokia really needs to fix this ASAP! Especially as the Ovi Store takes off and more people install more apps. I for one hope the problem becomes even more widespread, just so it embarrasses Nokia into doing something.
I hope this post helps someone, and hopefully it ties together the various pieces of information I've seen elsewhere, including other posts in this forum.
Any more specific tips would be helpful, such as:
-how to tell which programs run at startup (in case they are not obvious like Fring)
-a list of such known programs, besides Fring and Google Voice Search
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Aug 30, 2012
My touch screen is not working on my C6, I really need urgent few contacts, how can I get it?? It cannot connect to Nokia Suite?
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Jul 25, 2012
When I connect my Lumia 610 with charger, Its touch screen gets stuck. It does not allow me to unlock the phone by sliding the wallpaper upside. When I disconnect charger then it works like anything. I had also noted that some times, the wallpaper keeps jumping and suddenly slides upside and random applications gets started. But again when I remove the charger then it works normally. Is there any issue regarding the USB connector?
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Dec 23, 2011
Sometimes my touchscreen freezes up when im unlocking the phone, it may happen when sliding up the lock screen or when entering the password i set for it to unlock.I have to turn my screen off and back on again to get it to work properly again.It's not a huge problem, but it gets irritating when receiving a call and not being able to answer it without turning your screen off and on.
This started happening recently, already tried a factory reset which didnt work obviously.Deleted all applications i had installed, and made sure all applications were closed properly by using the back button.
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Jul 4, 2012
I have a problem with my device the touch screen doesn't sense the input. I think it will be a digitizer issue so I kept switch off for two days after that I tried to check it and weird its working fine. After I use it for two more days again the same problem (touch didn't sense) appears?
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Jul 9, 2010
I recently bought a Nokia 5230 in june 2010. It worked really well for one month. Yesterday i started experiencing unresponsive touchscreen problem. The touchscreen didnt respond and the Small white menu (with the music,web,share icons ) kept popping up if i moved my phone a little bit..(it really annoys)I did a Soft Reset as well as a Hard Reset Nothing worked out. The touchscreeen works after i lock and unlock the phone.
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Jun 26, 2010
I got the latest software (v50) for my phone and have had a few annoyances. Firstly my text when writing a text sometimes randomly starts deleting itself as though the delete has got a mind of its own and has locked or something, meaning I helplessly watch my text get deleted. Secondly, when browsing, occasionally if I bring up the back and option buttons (coming out of full screen mode) they just wont appear and I cannot do anything unless I close and reload the page. Thirdly when touching an icon, it may not realise for a while and I have to keep pressing it other times I accidently press something once and it opens it. The new features are great, but the problems are annoying and is it possible the sensitivity can still be increased as its almost perfect in terms of touch sensivity from a finger. I end up using my nail to help it along sometimes.
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Jan 28, 2010
I updated the 5800xm to the new firmware v40.0.005. Everything seems to work, except for a small irritation. There are some entries in my calendar and reminders are set.When a reminder is due, a window pops-up with audible alarm for the calendar entry.
To dismiss the reminder, I have to unlock the touchscreen and select from the 2 options (don't remember the exact names).But, after unlocking, the buttons don't respond.. The touch/tapping seems to be registered, but the alarm still persists.The only button that seems to be active is the Red one, which puts the alarm in 'snooze'.. and the alarm repeats every 5 minutes.
After the alarm is 'snoozed', the keyguard again goes to 'locked' state. Further unlocking and working on the phone works ok, except on the calendar reminder option..
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Mar 15, 2010
Have a 5530 Xpress Music. Yesterday while I was typing a text message the touchscreen was not responding properly, inputting wrong letters or not responding at all.Today, when somebody tried calling me there was a loud beeping coming from the phone. Just now, I switched off the phone and turned it back on to hear the same beeping again.
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Nov 27, 2011
My nokia c6-01 purchased on last month , touch screen automatically vibrating and opening applications. And it became hang. After switching off it will be ok but later it again the same happening..
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Mar 6, 2010
Sometimes when somebody called me while the key lock is active my toucscreen does not sense i can't do anything this situation happens in every 2 or 3 days.I tried v10 and v20 it happens on two firmware
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