Nokia Nseries :: 5800xm Can't Connect To Internet Or Ovi Store
Mar 13, 2012
Nokia 5800xm can't connect to internet or ovi store.Just got my phone back after a Firmware reset. Now it can't connect to internet or ovi store. It keeps coming up with Invalid Server Name.
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Apr 24, 2010
I have Nokia 5800xm, I have updated the OVI maps to to version 3.3 and whenever I open it, mobile connects automatically to internet via GSM network which I don't want, before updating it asks me before if I want to connect or not. Now may most of application which need internet, it opens internet automatically. It does cost money because it's expensive to connect from mobile.
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Sep 1, 2011
i tried reinstalling ovi store app..but nothing happen...still cant connect after installing symbian anna...
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Oct 25, 2010
I got my N8 from Vodafone as upgrade today, but I could not connect with Ovi Store it shows " unable to connect to service". I had also uninstall and then install again.
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Apr 18, 2011
Prompted unable to connect service try again later when trying to open ovi store on N8. The Ovi 1Mb, Ovi Store 3Mb and Ovi Store Installer 5Mb are shown as installed applications,
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Nov 15, 2011
i have nokia 500. in 1 month i faced a hell lot of problems.
1. my mobile crashes when i use internet and ovi store and playing games. i updated to 010.032 but problem is still there and also i didnt recieved office and pdf apps in upd
.
2. i want to clean c drive (100 mb other files).
3. is there any app available through which i can easily switch between gprs/edge and wlan. i try to use wlan but nokia browser and opera mini starts using gprs/edge.
4. battery drains quickly. i dont use any app running behind.i close all apps using "long press menu button and kill the apps" method. still battery lasts for only 3 hours of internet and 1 hour gaming and 5 hours of stand by with everything closed.
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Oct 8, 2012
i just had my nokia 808,but i never had the chance to connect to the internet even if the signal is strong.
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Sep 27, 2012
Im downloading some app at ovi store in my PC using Nokia PC Suite, my N8 connects to my pc using Bluetooth.
i can install some app but some of them are cancelled with this error message "Network connection lost cancelling installation" and there's a message to select a particular icon to continue installation, but i cant find that icon in my N8 some snapshot of this error is attached
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Nov 19, 2011
I've always connected my nokia xpress music to the internet. But one day it didn't work, I didn't touch nothing. When I connect to a wireless its says nothing and the icon shows that it is connected, but in Truth its connected to none. And when I try to reconnect it it says close the active connection and when I try to do that it says that I'm not connected. And when I do this after a minute or 2 my phone turns off!
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Mar 26, 2010
I often use wireless, but sometimes it has poor signal and is impossible to use so I also use simple mobile internet. Usually the phone using opera mini asks if you want to use mobile internet (not wireless) but now it almost never does, so I get the connection error message as there is no wireless, but I also cannot use my mobile internet. Just today it gave me problems because of that. So bassicly, I cannot use internet, unless I have good wireless signal. And I have mobile internet as priority number 1 in my settings. So is there something else to do? This problem is appearing and dissapearing. Thought could be from bad wireless, it kinda locks itself on it or something, but turning off the phone doesn't help.
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Feb 27, 2012
i have updated my nokia 500 to belle from nokia customer care since the internet is not working in in now what to do?i can't found any symbol up like 3G,edge, gprs the is working well in other mobiles.reinstall firmware will use any internet connect or it will cause any harm to phone if it is undone in middle of the process so tell me fast
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Jul 16, 2012
I got some data package and all set up went fine. Nokia store and web browser are connecting just fine as well as some apps such as "QuickBeer", "News", "NokiaGoal", "Maps and Drive". However other apps, which I like to check quite often, such as "Bloomberg" and "Allaboutsymbian" do not connect while mobile data is ON. (they do only in WiFi)
Regarding software settings:
WAP services is my default connection.
Allow mobile data usage: Home country
Admin settings --> Mobile data connection: when needed
High speed packet access: Enable.
So everything works just fine but the mentioned apps above.
And regarding phone and OS info: Nokia 700
Software version: 111.030.0609
Custom Version: 111.030.0609.596.02
Type: RM-670
Product code: 059L1G3 (giving this information 'cause am still waiting for FP1)
Running this little phone in US under ATT provider (pay as you go)
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Jul 23, 2012
I have no apps running and no widget than use internet, but it is active the HSDPA connectionwhy is it?
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Jul 20, 2010
my PC was able to connect to the internet with my 5800 via a USB cable.Now, I can no longer connect to the internet with the 5800 via a USB cable.I had never tried connecting the computer to the internet with the 5800 via Bluetooth prior to this incident, so I tried that.Strangely, it works.My question is how come I can no longer use the 5800 via USB as a modem, but how come the 5800 via Bluetooth still works as a working modem? I just feel better using the USB connection and knowing that my 5800 has a clean bill of health.BTW, my PC is on Windows 7 Professional at the moment.I've tried uninstalling the Ovi Suite and reinstalling it, but that didn't work.I've also tried using PC suite instead of the Ovi Suite but that didn't work either.What other options do I have, beside hard resetting the phone?BTW, the message shown when I tried to connect to the internet with the 5800 USB modem was "failed to establish a network connection".
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May 9, 2010
Is there any way to connect your Nokia 5230 to the Internet via some type of WiFi add-on or my PC?
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Nov 4, 2010
I'm unable to connect to internet over the phone via bluetooth connection. But i'n able to connect to internet via usb cable. I believe it might be a bug as i'm able to use bluetooth to sync my contact to PC and transfer photo to other phones
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Feb 9, 2012
I just updated my N8 from symbian anna to belle. Everything went ok. Now I'm trying to connect to my home wifi network which has WEB security. I can connect without a problem. I mean the phone says it's connected to the network. But when I try to access a website there is only the error page. And after a minute or so the wifi connection drops out by itself. I saved the network, and there's no other destination in the settings/destinations menu. the phone is not connecting to it by itself. Is there a way to go back to Anna?
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Dec 22, 2011
I just bought a new memory card for my 5800XM, and tried to use back up/restore from Nokia Suite to move the existing messages, apps etc to the new card. Somehow it didn't work as I expected. While the everything was restored to the new card, I can't run the apps (there's a key symbol on them, I suspect that means they are locked), and it says I have no messages.
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Jun 28, 2010
My 5800XM keeps connecting to the internet, at least once per day. I don't want it to do this because I'm on PAYG and would like to be in control of when I pay to connect to the internet. There are no apps running and I've started uninstalling lots of things to try to narrow down why this keeps happening. The default connection is Always Ask, I've done everything I could find to make silent unconfirmed internet connection impossible. Is there any way of determining what is using the internet connection?
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May 23, 2010
Just yesterday i have purchased the Nokia 5800XM. I am using Vodafone sim from india. I have Vodafone live and idont have the WWW service. Can i use maps using that? Can i use the push mails?
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Apr 4, 2010
Been thrashing around with an E-mail prob and found this setting.
Settings/connectivity/admin settings/packet data/access point = none
I don't think its of any significance to my problem seeing as my 5800 mostly works but I would have thought that something should be there. Anything to be concerned about?
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Sep 17, 2011
I've been experiencing poor battery life on my Nokia 5800 XM recently. Sometimes on a full charge I could only get a day to a day and a half of standby time with minimal usage (2-3 texts, no calls and 5 photographs). I put this down to an old battery and ordered a new one.In the meantime we went to my parents-in-law and the battery lasted 5 days on a full charge including a reasonable amount of web browsing via WLAN.Got back home and the battery died a couple of days later despite being fully charged.
Put in a brand new battery, charged it up and used the phone - 2.5 days later it was dead (minimal texts and a couple of photos). Charged it again - 2 days standby before dead.Downloaded the power profile app - everything seemed to be fine. The phone idled nicely on standby with minimal power drain.Then I used the bluetooth and everything became clear. After connecting to OVI for a minute or two, downloading my photos then closing OVI and disabling the bluetooth on the phone, I noticed my power consumption didn't go back down. I was getting regular peaks of around 150ma and the battery life was considerably reduced.
If I left the bluetooth disabled and power cycled the phone, it would settle down to minimal usage. The moment bluetooth was enabled, the problem reocurred.I then backed the phone up, totally wiped the sd card and reinstalled from scratch.Exactly the same problem - fine until BT enabled then even when disabled, the phone started drawing excess current on idle.
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Aug 1, 2012
I did a hard reset on my 5800XM and now my java apps doesnt work because i lost the Java Runtime. I tried to install some versions (beta) that i found and the problem is more or less solved but that versions had bugs etc, are not stable.. how can i get the stable version (no beta version) of the firmware or whatever?
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Apr 21, 2010
In anticipation of the imminent arrival of my new phone, I'd like to know if it's easy to control this (especially via 3G). As soon as I use the 3G for internet, on my contract I will get charged £1 (as soon as connection is made). Obviously I'd like to avoid this (unless I decide to do some surfing / emails etc.).
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May 12, 2010
Just this afternoon, when I try to do anything on my 5800, it says use keyguard switch to unlock screen and keys. I slide the keyguard switch, it says the same.I also have a snall key icon at the top of the screen.
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Nov 8, 2011
Recently, I've found this cellphone lying around in my brother's house, with the screen broken. He said it was a great phone till the screen cracked out of nowhere (touch area intact, lcd glass intact), and he didn't bother fixing it, bought the **bleep** bitten fruit phone.anyway, I brought it back to life two or three days ago. A new batt (actually, two - the normal battery and the clock's batt), a screen (cheap nowadays) and a lot of WD40 on the board, to flush out the oxidation. Had the v20 FW and I've updated it OTA to v60.0.003 (released 09-22-2011)
[code]....
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Feb 5, 2010
I've trawled through quite a few posts and I'm struggling to find the answer to my current issue with PC Suite, Ovi Suite & Windows 7.
PC Suite Version - 7.1.40.6 (Downloaded from Website 4/2/10 UK Formated Date)
Windows - Win 7 32 Bit (Upgraded from Vista)
Ovi Suite - 2.0.2.42
Connectivity - Via USB Cable
5800xm Version - 31.0.101 - RM356
Previously I used Windows Vista with my Sony Vaio Laptop without any issues. However Sony sent me some Windows 7 Upgrade Discs and of course I upgraded without looking into issues as I was sure that Nokia Software would be 7 Compatible, guessing i was wrong. Neither of the 2 applications can connect with my Phone since upgrading to Windows 7.
Both just sit there on the Connectivity Screen and eventually inform me that they cannot connect to the device or no device present. Inside my Device Manager i have several errors which are obviously causing my error. The following Names are displayed as NOT INSTALLED.
Generic Phone
LCIF_Alt0
PC Suite-Services
SYNCML-SYNC
I've removed and re-installed both Ovi Suite and PC Suite and still the drivers dont appear. I've tried to remove and reinstall the devices via Device Manager, but Windows still reports the devices as NO Drivers. Where can i get these drivers from so PC Suite / Ovi can connect to my Device? Nokia Ovi Player works and transfers music with no problems, so the Cable is fine
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Jan 21, 2012
how to show korean fonts/characters on 5800xm?
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Mar 22, 2010
I have 4 contacts on my contacts bar. When I click one of the pix, I get a list of all the events relating to that contact - great, that's as it should be. But when I click on one of the other three, there are no events shown - the message is "(no communication events)". But I know there should be some, because I remember calling them yesterday and if I check the call log I can see the call there. If I then do something with one of the three (send a text or call them), then as if by magic the missing lists of events appear. It's always the same one that's complete initially, and always the same three that seem to need a reminder to behave themselves.if there's anything I can do to get all comms events showing all the time?
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Jan 24, 2012
My n8 can found Wlan as usual but can't connect to any WLan even 3G after I clear the RAM by "NetQin Mobile Security 5.0" from nokia store.
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Apr 23, 2010
I have recently updated to v50 firmware. I did first OTA, and then through Ovi Suite. I am experiencing several issues, the most severe of which is a substantially patchier internet connection. The internet connection worked well previously, but now it's a coin toss whether it will or not. This change coincided with the update. The auto-rotation has also become substantially slower. I have tried reinstalling the firmware, resetting the phone, rebooting, removing battery and SIM card, to no avail.
I am very happy for Nokia to be updating the firmware for a phone that came out a while ago, so this is just constructive criticism. I am overall happy with the phone, and all the improvements are very welcome. The main issue I had been experiencing was random crashing of the browser, and occasional random reboot from the phone.
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