Nokia :: N97 - Latest Ovi Maps Does Not Work On The Device
Jun 21, 2010
I have a Nokia N97, happily using Ovi Maps and recieved a text stating newer, better more efficient version now available, so I updated through the software updater, and now it WILL NOT NAVIGATE. I use mine in offline mode, so it uses GPS only, and it finds me, and my current lcoation very quickly, but then when you add a route it just locks onto "Waiting for GPS" with a map image of my destination address, and no matter where I am location wise the GPS navigation NEVER starts. A family member has an N97 also, from another network provider, and exactly the fault has appeared on there N97 since upgrading to the newer maps program. Also on both phones the satnav GPS signal strength indicator has been removed from the screen on newer ovimaps so you cannot even see what is happening.
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Mar 20, 2010
i have installed on my 5800 xpressmusic ovi maps latest version but it does not work. it doesnt have any connection.
if i click my position or drive ot anything else it sais on the top of the screen waiting for GPS and it doesnt do anything. it has no signal, i dont know.
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May 19, 2010
using Ovi Maps 3.03. Sorry if this has been asked already but a couple of things :How do I check what maps are actually installed on my phone?How do I know if there are newer map versions available than whats installed on my phone?Im asking this because I noticed the Ireland map on maps.ovi.com is more up to date than whats on my phone. I installed the Ireland map again using ovi suite on my pc but it's still missing some new details that are found on the maps.ovi.com map.
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Mar 1, 2010
first, will maps work in 2700 classic at all ?
second, will it work offline without using gprs ?
third, can i update my maps s/w since .sis file dont work in 2700 ?
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Mar 24, 2010
I have Maps v3.01 loaded on my 6710 Navigator (came with free worldwide licence) and Map Loader v3.0.28 on my PC.
How do I tell which maps are loaded on my Nokia and what version/date the maps availalble on Map Loader are? Map Loader does not state which maps are already on my phone, nor does it state the date or version of the maps which can be uploaded. Obviously, I'd like to install newer versions of my country map if and when it is available, but how do I know which version is available and which I already have? Ovi.com does not seem to be the answer either as all maps were downloaded using Map Loader.
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Jan 30, 2010
I updated my N97 to version 2 yesterday and downloaded the news maps OTA, but it says it is version 3.01. Isn't the latest one 3.03?
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Feb 14, 2010
I updated my n97mini to the latest firmware and I was checking maps app but its not the same as in the website I mean there is something's are missing and the gps is not working and the whole app is not working what can I do ,, how can I get all the features in the app
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Feb 8, 2010
I have put a 8GB memory card in my new phone. When I try to update my Nokia maps the uploader only installs nokia maps v1.0. Uploader says I have version 0.0.13h? It won't install the latest maps version 3.0. I copied the files from the memory card which came with the phone to my 8GB card but this doesn't fix the problem.
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Apr 18, 2010
I tried to install Ovi maps 3.03 but during the installation, it says there's not enough memory and it asks me to delete something from the C:. But I didn't really put much in C: and I don't know what I can delete without affecting the system.So, when I open "Maps" now, the old version still pops out (it says 3.01 when I click into "About"),but apparently the installer in the PC suite thinks I have 3.03 already.What should I do?
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Feb 17, 2010
With the trial I had with 3.0.1 I was able to use Maps and it's history. When I clicked to travel by car, set destination, I was able to select 'History' there. The strange thing is, since I upgrade to 3.0.3 / FW40 (latest free version) the 'History' option was gone. Only Search and From maps are still available. I did a lot of navigation since the installation but the 'History' button did not came back. At first I thought it was something with the software but I did a Hard-Reset (Camera+Green+Red) and did an update using SW-update. Still the same. I formatted my microSD card just before I did the reset just to make sure it wasn't the data on the card. I also downloaded the Europe maps for offline instalation but this does not resolve the issue. Any ideas? I could not find an answer on the internet. History accessible after upgrade from FW v31 to v40. Why is it gone on my Nokia 5800 Express Music (FW 40.005)?
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Apr 6, 2010
My wife and I live in Beijing now, the GPS of N97i and N97mini are really useful for us. However, I have to say, we often suffer "no place founded" when we wanna drive to even a famous car shop. In Nokia Ovi maps, size of Beijing map is only 25M, but in Route66, size is about 60M, which is quite easy for us to find even small place. Nokia should update the maps locally and timely. Nokia China team should take care of China maps to give a better user experience.
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Nov 10, 2011
today i saw there was an update for the ovi maps with enhanced drive navigation of 16 mb(optional) i decided to update it..i was downloaded properly n also installed,bt wen i saw all the maps icons in the application folder i was a bit shocked.then i opened ovi maps bt within seconds it says that 'feature not supported' i was tensed n i restord my phone to factory settings.bt there was no use of it.it was same.
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Dec 23, 2012
I have a Nokia 500 with Belle installed (vers: 111.021.0028) and Nokia Suite vers 3.6.36.On the 17.12.2012 I've installed the latest version of Romania maps: 00.02.47.103 and since then I get the same error message 'car navigation cannot start at this location'. I can access the maps, I get the correct position but the problem occurs when I try to navigate to any address. It doesn't seem to have an actual issue with the location because I've tried several locations in Bucharest and got the same error.
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Jan 22, 2010
I updated today to Maps 3.01. (To be noted that Ovi Suite still considers there is a new version of Maps available and would download and install 3.01 again any times I click on update.) When starting Maps the load screen with progress bar appears, then I can see an "empty" map. No keys work. After a few seconds (around 10 or so) the phone restarts.I deleted Cities folder and the file QF, rebooted, reinstalled etc. nothing helps.
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Jun 20, 2010
I have been using Nokia maps on my E71, and I have updated to the latest version, which deleted the maps present on the phone. I now cannot load any maps onto it. While connected to my PC the maps application says that the maps on my phone are corrupt, but I cannot delete them, or load new ones. I have tried deleting the cities folder, and deleting the qf file, but get the same error. I also reinstalled Ovi suite on my PC, same error. I cannot uninstall the maps app on my phone.
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Apr 22, 2010
After the latest E72 firmware update, the new embedded SmartConnect does NOT work at all. It simply does not realize a connection! Did anyone get it to work?
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Jan 6, 2010
Both PC Suite and Ovi were working perfectly until I updated my Ovi to the latest version early this week. Now, whenever I start Ovi, it will crash after 15-20sec if my 5800 is connected ( either bluetooth or USB ). If the phone is not connected, Ovi will stay without any issue. Btw, PC Suite is working fine. Here is the error message pop-up on the screen when Ovi crashed.
"Nokia Ovi Suite 2 has stopped working". A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". No solution is actually provided and the only option is to "Close program". Here is the windows error log :
Faulting application name: NokiaOviSuite.exe, version: 2.0.2.42, time stamp: 0x4b20f226
Faulting module name: QtCore4.dll, version: 4.5.0.0, time stamp: 0x49a63f0a
Exception code: 0xc0000005
Fault offset: 0x000573e3
Faulting process id: 0x1494
Faulting application start time: 0x01ca8e7c0e7fd709
Faulting application path: C:Program FilesNokiaNokia Ovi SuiteNokiaOviSuite.exe
Faulting module path: C:Program FilesNokiaNokia Ovi SuiteQtCore4.dll
Report Id: 8bb5c369-fa6f-11de-85e1-0024e8bf6e9f
Here are the Ovi Suite and Phone firmware details:
Nokia Ovi Suite 2.0.2.42
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 9.45.0.0
Connectivity Cable Driver 7.1.23.0
Nokia Ovi Suite Software Updater 2009.40.0.60128
Maps Service API 3.0.38.0
Nokia mPlatform 2.6.40
Ovi Desktop Sync Engine 1.1.0.77
Operating system: 32-bit Edition
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.7600.16385 (Default browser)
- Mozilla Firefox 3.5.6
Detected Bluetooth stacks:
- Microsoft (Version: 6.1.7600, Build: 16385)
System config :
O/S : Windows 7 Enterprise 32-bit ( Version 6.1 - Build 7600 )
This is what i did so far :
i) Uninstall Ovi , re-download from Nokia web, reinstall : Failed to fix
ii) Uninstall Ovi and all Nokia related software , clean Registry and reinstall Ovi Suite : Failed to fix
iii) Format and reinstall Windows 7 ( Yes, I did !!! ) , re-download and reinstall Ovi Suite : Failed to fix
I strongly believe this error is caused by the latest version of Ovi Suite, as i have another laptop which running with the older version of Ovi Suite works perfectly with my 5800. I have uninstall the Ovi Suite, I will only try it again when next release is available.
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Jan 25, 2010
I am replacing my N97 for the N900. I use Nokia Maps a lot and can't get info about the difference between these phones. Is it possible to drive the car and use the N900 as a navigator like the N97 ? Please let me know about your experience regarding Nokia Maps. Is there an upgrade for Maemo Nokia Maps in near future?
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Jun 9, 2010
I wanted to update my Nokia maps on my Noka N82. I have Nokia maps 2 installed. I have downloaded (nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis) from (http://europe.nokia.com/support/product-support/maps-support/compatibility-and-download#/nokia-n82/) I also installed "OVI suite" and sent the file to my mobile, but when I send the file Error occures it Says: "nokia_maps_3.01_09wk44_b01_s60_3.1_lm_rom.sis is not supported". How can I solve this problem and install OVi maps?
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Aug 20, 2010
Whats the easiest (or any) way to tell what maps are installed on my device?
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Apr 4, 2010
I'm very loyal to Nokia but for some reasons, their presence is now almost non-existent in Canada.I'm looking to buy a new Unlocked Nokia that has a GPS built-in (for turn-turn by turn navigation) with free navigation through Ovi Maps 3.0.3 (I travel to Europe frequently and the free maps would be a great addition).It seems that my only option to buy such phone is through a third-party seller.If I buy let's say the X6 or the N97, will I be able to download the European maps (turn-by-turn without using data) even if I'm Canadian.
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May 23, 2010
Just updated from Ovi Maps 3.03 to 3.04 and my E55 device memory went down by 10Mb. Why is this? It's an update! The size of the installers differs by only 500kb.Every time I update the maps app, my device memory just shrinks away until I have to reset the phone to reclaim the memory.Do the updates actually replace the old files or just add bloat?Also had to re-download and re-install all maps and voice guidence (to SD memory) after the upgrade.
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Mar 14, 2010
My map is ALWAYS looking for GPS - and is never working. I have downloaded the maps and installed it - and it always seems to be looking. i have gone outside, and the gps signal picture is always on "white" how do I fix this? What is wrong? i have the latest fw - v31. E52 - Product code 0585050
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Feb 11, 2010
When I check the installed applications on my Nokia 5800, i see a Nokia Maps and an OVI Maps. What is the difference between the two? Do I really need both maps? or I need both for the GPS w/ navigation to work?
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Dec 14, 2011
my E6 is back from Nokia Care, after hard reset I was trying to install Skype, latest OVI Maps and other applications from Ovi Store but I can't find them! About 1 month ago they were available from Ovi store for E6 and I installed them! What happened?
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Aug 19, 2010
after updating device to version 500.21.009 i'm unable to use maps and also to update it to version 3.
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Jan 22, 2010
first things first i pressed starhash0000hash into dialer and the software says its software version
V 30.0.011
when i press check for update it says i have the latest version so i just forget about it. then i got the sms and i followed to the link and i pressed download, it downloaded fine but it says "ovi maps is not compatible with your current device software version. update to the latest device software with nokia software updater on your pc" but the software on my phone says that i have the latest update so i dont understand?
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May 17, 2010
Is it possible to get the 5800 to work with a Bluetooth GPS to get a position on maps.
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Mar 29, 2010
Hi have a X6 and loaded ovi maps, worked fine when I had a 3G data connection. now when i dont have one the GPS seems to not work. DO I need a 3G or wifi for it to work or does it work as a stand alone without any data connection.
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Dec 31, 2012
Since the last update of maps for Nokia Maps, if I want to use my Nokia 500 as a GPS, I get the message: Car navigation can't start at this location (Autonavigatie kan niet op deze locatie beginnen.) I reinstalled the maps I needed. I even reinstalled the Phone firmware. Software version: 111.021.0028.
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Aug 17, 2010
My E72 is navigating fine with turn-by-turn voice instructions with spoken street names and street-level views of cities on the several continents from maps I had previously downloaded. All seems very fine. But Ovi Suite is giving me the bad news that it "Cannot find maps or voice guidance files on your device."
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