Nokia Lumia :: Screen Or Buttons Won't Turn On
Dec 10, 2012
I have the Nokia 920 phone from Rogers in Canada. I have been using it for a 4 weeks now and suddenly when it was on the lock screen won't show up just the background without the clock, wifi, 3G or any other icons showing. After that when the screen timed out I can't get it to wake up anymore. When I get a text, call, email it doesn't vibrate. The volume, power or camera buttons don't wake it up. The screen doesn't light up or the touch keys. Does anyone one of a solution or has seen this before? I still have a 60% battery so won't be able to try until tomorrow until the battery dies. Plugging it into USB, I can see the phone on the computer.
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Sep 19, 2012
Oddly I've noticed this just today. My Lumia 900 buttons never turn off where as they would turn off after x amount of seconds when screen is active. I find this annoying because:It would definately cause my battery to drainI don't really need to see the buttons lit alwaysI'm sure this is part of the latest software release for Nokia Lumia 900 is SW 2175.2301.8779.12223 because I restored to previous firmware and this issue wasn't present.
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Feb 28, 2015
Seems like the brightness of the capacitive buttons on the Lumia 1520 with the Denim update stays on high. The buttons seem much brighter in low light. Is there a way to turn off or reduce the brightness for the buttons?
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Jan 7, 2013
I recently got a Nokia 822 phone. In three days, the phone's screen froze three time and wouldn't turn back on. I tried plugging the phone into the wall in case the battery was dead. I tried calling the phone. The only thing that worked was pulling the battery and holding the volume down/power button to reboot the phone.
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Jun 30, 2011
I am having a problem with all of the hard buttons turning my screen on. With Froyo, only the power button and home button would turn the screen on. Now any of the buttons can activate the screen making it too easy for the screen to come on, running my battery down.
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Aug 13, 2012
Is there a way to turn off the sms preview at the top of the screen? I dont mind it showing a text recieved just not the content.
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Mar 25, 2015
I have a Lumia 1520, and everything is awesome, but lately, the phone acts up in the way that the 3 buttons get pushed out of a sudden and screen becomes unresponsive, when not even holding the phone. Restarting works, but only for a period of time. I noticed if the place where the sensor is, near the earpiece, is clean, it does not act up like this. Phone was dropped once, but the problem did not appear util very later - 1-3 months. I used the Nokia Recovery Tool to install and re-install the OS, problem is still there.
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May 9, 2011
my bb (storm 2 9550) sometimes doesn't unlock the screen stays black but the bottom buttons turn on
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Sep 28, 2014
Yesterday I did the most recent developers update on my ATT Nokia Lumia 1020. I have had absolutely zero problems with the phone at all since day one. Today while checking emails my phone screen flickered and then went to something that appears to be the "snow" that you see on televisions when they had no signal. In the "snow" there are 4 lighter bars and 4 darker ones running vertically.
I also am unable to do a hard reset or soft reset.
I found others who have the same screen issue, but they have been able to fix it with either a soft or hard reset. I unfortunately cannot do that, as the buttons seem to have also become unresponsive. After about 2 minutes the screen will go black, and then after about 2 seconds come back on by itself with the same issue present.
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Dec 8, 2012
I started to have this problem yesterday. The power and volume down buttons are just unresponsive, so the only way to unlock my phone now is to use the camera button. I've tried resetting the phone and it didn't help, so I'm guessing not a software issue, but hardware. Should I just return it to the store for repair/new
and yeah, the reset was done via Settings, not soft or hard reset since the buttons aren't working.
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Aug 10, 2012
My lumia 900, 3 navigation buttons at the bottom of screen have stooped working that's the back arrow,windows start button, search button making the phone unusable have reset phone to factory setting still the same?
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Jun 6, 2012
My brand new Lumia 900 has light bleeding onto the screen from the capacitive button's backlight. There is also light coming out on the leftside between the glass and the polycarbonate.
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Apr 13, 2012
Just went to a local Rogers store here in Canada to buy a new Nokia Lumia 900 with my friend.I noticed the grey software keyboard of the 900 seems "pinker" than my 800 keyboard, that and some other things.I also noticed the hardware buttons backlight on the 900 seems to be more "yellow" and they are pure white on my 800. Yellow backlights doesnt look as good as the pure white backlight hardware buttons on my 800 in my opinion.
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Jul 19, 2012
Today the Home, Back and Search buttons stopped working in my Lumia 900. They don't work at all now. Zune says the software is up to date. I even tried a Hard Reset on it, but it didn't help.I tried once to boot without SIM card, and it seemed to help -- but only for a while after which the issue reappeared. Now I've been rebooting the phone a million times with and without SIM card and not seen the buttons working at all. Is it a HW failure?
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Oct 28, 2012
why the buttoms next to the track pad don't turn off, I lock the phone and they keep on. And keyboard light doesn't turn on. I pull out the battery and this doesn't fix it.
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Mar 6, 2010
I've had issues with my N97 since i bought it direct from Nokia on the day of release. Always put it down to software, but the last few months it got to the point where I couldn't even accept a call by pressing the screen/buttons. The screen also had a dark streak down the left side. So, I took it to the Carphonewarehouse, obviously under warrenty and was sent to Nokia for repair.
the silver trim has been half scraped off on the buttons and keyboard trim AND the screen has a 1cm bright spot in the middle of it. I am FURIOUS...............1/ because it took 23 to fix when all they did is replace it. 2/ because they've sent me a second hand phone 3/ that the 'new' phone is worse condition than the one I sent in!! They didn't even bother to put the latest firmware on it!!
CPW didn't offer me the returns receipt either, i had to ask for it, but that's a CPW issue. Actual fault found (as recorded by engineer): Faulty applications on the handset when purchased. As i've always updated the firmware I can only conclude this faulty software cannot be fixed by the firmware update, and the handset must be replaced as mine was. Other phones must be suffering the same problem.......
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Mar 21, 2010
As nokia user for the last 10 years, I become the proud owner of a 5800 Express Music, which has been the best phone I have ever used. So good in fact that I am not interested in an upgrade to the X6!
The problem I have been having started rearing it's ugly head in September last year. I was not sure if it was down to the cold weather but the screen seemed to "melt". It happened once in a while but now happens everyday. I have updated my software regularly and done the back ups to the phone but there seems to be no change. I have to guess the where the buttons are when putting in my pin number or screen lock pin, or remove the battery in the hope it comes back to normal. Please see pics attached. Anyone else have the same problem?
The first pic shows the main screen (or should)Pic 2 is what the menu looks like with this problem.Pic 3 is how it looks with the battery taken out and me switching it back on
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Feb 8, 2010
I UPDATED MY NOKIA 5800 to v40.--.--. SINCE THEN I HAVE ENCOUNTERED WEIRD PROBS AS BELOW.BEFORE UPDATNG THE PHONE WAS WORKING PERFECT.
1) WHEN SOMEONE CALLS, THE SCREEN SHOWS TWO ON-SCREEN BUTTONS, 'UNLOCK' AND 'ANSWER' BUTTON.THESE BUTTONS ARE NOT FUNCTIONAL ON TOUCH.I ATTENDED CALL WITH 'RECIEVE CALL' BUTTON MANUALLY.
2) ALSO,WHEN THE ALARM RINGS IT SHOWS SAME KINDA SCREEN AS ABOVE BUT WITH TWO ON-SCREEN BUTTONS OF 'STOP' N 'SNOOZE'.THESE ON-SCREEN BUTTONS ARE NON FUNCTIONAL.I HAVE TO STOP ALARM BY 'END CALL' BUTTON MANUALLY.
3) SOMETIMES THE SCREEN GOES WEIRD KINDA BLUR.TO GET IT BACK I HAVE TO LOCK AND UNLOCK SCREEN
4) THE MUSIC PLAYER WORKS FINE BUT IT HALTS SOMETIMES.AND I HAVE TO RESTART MY PHONE SO THAT I MUSIC APPLICATION WORKS PROPERLY
YESTERDAY I REFORMATTED THE PHONE REMOVING MEMORY CARD AND I NOTICED THAT I GOT THE ALRAM SCREEN ALL RIGHT AS IT WAS NORMALLY.BUT THEN AFTER A FEW HOURS I PLACED IN THE MEMORY CARD AND THEN TODAY THE ALARM SCREEN WAS THE SAME AS IN PROBLEM 1.
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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Feb 10, 2016
I have a Lumia 950 and there is no longer an option to Never show the lock screen. The only reason I want to temporarily disable the Lock screen is because Groove is so stupid that it only adds music to its library while the screen is on. If you have a large music collection it can take hours so it would be nice to just let it start at night and let it get it done rather than have to babysit it and touch the screen every 5 minutes. Obviosuly there is no standard way to turn off the lock screen.. I'm just hoping maybe there is an app out there or something that is capable of preventing it from coming on.
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Dec 6, 2015
Is there a way to turn off the clock on the lock screen? pretty sure it cant be good for the battery life.
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Sep 25, 2013
How to turn off the vibration on the screen for the Nokia 1020 ?
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Dec 4, 2014
My 1520 have a real issue when I turn on the screen from stand by, the screen start to react like if i randomly touching it hundred times. Then if I slide to enter password, the first number i touch once will be entered many times in milliseconds and the device will give me that i entered wrong password. If I lock and unlock the screen it will return to be responsive correctly to my touches. This happens to me many times daily and lately it became more frequent.
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Aug 8, 2013
I know some have mentioned they don't turn on unless it's really really dark. But for some reason mine won't turn off. Even when it's in sunlight.
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Jun 21, 2010
Since I can't reboot with memory card, my main screen is completely wrong, I can't see my four shortcut icons (I can see only hover icon), green (last calls) and red buttons doesn't work, two bottom icons (num keyboard and contacts) doesn't work too. So if I want to insert hard reset code, I canīt. Restart without memory card and SIM card, shut down-power up and restore factory settings canīt solve my problem.
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Jun 4, 2014
I woke up to my iphone not turning on. First i thought it was the plug. Plugged it into my wife charger turned on but said to plug into itunes.. I have done that and now it wont turn back on.. I have done the two button reset. Still nothing
Info:
iPhone 4S, iOS 7
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Nov 26, 2013
Contrary to the posts I've seen (buttons do not turn ON), my issue is the inverse (buttons do not turn OFF). My HTC One's Home and Back buttons are always lit, even if I turn off the device.
Is this a hardware or a software problem? Could there be something I can install to fix it, i.e. like a missing driver?
This is a brand new phone, and out the box, the capacitive buttons are off. When I turned it on, the lights were behaving fine and after using it for quite a few hours, I decided to reset the phone again since I wanted to set it up from scratch.
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Jul 28, 2011
My VOL and CAM buttons turn the unit ON [original "droid" (year and a half old) ]... as a result it is almost impossible to keep phone off in my holster and so it drains quickly and then NO phone!I looked in "settings" for the phone (globally) and found something about "accessibility" which is OFF (unchecked). "Power button ends call" = checked. But that'sit. Nothing on how to control those two buttoms.
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Apr 11, 2015
How to turn the lights for them off? I can't find it in the settings
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Nov 29, 2012
Is it possible to turn off OIS on lumia 920?
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Dec 29, 2012
the settings of lumia 710 when i type more than 160 chracters it turns to mms rather than 2 messages in new messaging
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