Nokia :: 5800XM Music Player No Longer Working After Updating To Firmware V50
Apr 22, 2010
After updating to firmware v50, my Nokia 5800 XpressMusic music player is not working anymore. The phone won't stop refreshing the music library. I got 900 songs in my memory card and the music player not adding even one song to the library.
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Apr 22, 2010
After Updating my phone to 50v , Music library wont update. So here's what happened. I updated my cell phone. Phone restarted by itself, after that I turned on music player. I saw message that Looking music and podcast etc. Now this message just stays there forever. SO I restarted again and try to refresh library but no luck. There are tons of song in memory card but they wont load in music player. I got this problem after new firware update.
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Jun 30, 2010
Well after hardware resetting, reformating 16GB card and installing a very limited set of useful apps the phone appears to be working like a dream.
Still on v4 software.
Autorotate works fine, reception is excellent (even in weak areas), music player excellent & Ovi maps incredibly useful as satnav.
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Feb 24, 2010
I have a Nokia 5800XM since 1 year and I have an issue since a few weeks. I Updated my phone to the 40.0.005 firmware version When I play a music with the music player, at the end of the song, there is a General System error and I can't use the payer anymore. But the rest of the phone system is operational, I can do what I want (except playing music). If I reboot the phone, I can play 1 song and the same error appears. I've tried a soft reset, a hard reset and a firmware reinstallation. The problem remains the same.
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Aug 9, 2011
After updating firmware with V50.0.001 version, I tried a lot to update music player with new tracks but I didn't get any track updated in my 'all songs'. even not in 'recently addad'.
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Feb 7, 2010
Please need help. Does my music player playlists will be lost after firmware update from ver. 20 to ver. 21.o.045 or not and please if anybody knows where those playlists files located on my n97 drive.
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Oct 7, 2012
When the refresh update came out , I updated it directly through my phone avoiding nokia suite it gave me new goodies and seemed like a minor + point.. Its only after updating my phone through nokia care just to boost up my memory it I started noticing flaws..such as 1) Stripped support of Nokia Reader ( one of the best push notigivation marvell ) 2) Horrible mail client ( just a joke with push mail virtually snapped ) 3) And Now Lyrics support that was present after updating it via phone is also not present..
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Jan 18, 2010
I have a 5800 Xpress music phone.I updated the firmware yesterday to the latest version (V40.0.005). And also added some songs from OVI suite. Now my music player hangs all the time. I dont know what to do. And need to restart the phone again to get rid of the problem. Sometimes even if i restart it wont work. Then i need to remove the battery and then restart.
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Feb 4, 2010
When i play music from the all songs option in the music library the music player completely freezes all the time after a few songs. This happs when as soon as a new track starts to play. then the music app does not close/exit too.no problems when playing music through playlists and by genre.I have to close the music player by force by using the remove memory card feature which closes all running apps. to play music again to use the phone.is there any problem playing music in wma format? i checked the file details in the music i was playing when the player froze.
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Apr 24, 2010
I use nokia 5230. after I updated from 12.0.089 to 20.0.005. I feel better on dragging menu icon, faster and wider screen web browser, more stable music player. but I found some bugs that:
1. When I opened web browser for 3-4 pages with music player and then went to menu(all programs still opened) screen still show contact bar and menu's icons didn't showed.
2. Programs installer are much time freezes if open after downloaded from web browser immediately.
3. Sometime menu icons don't responded espectially specially the Application icon and Log icon
4. Phone lock slide bar sometime vibrate agaist the slide but sometime not.
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Sep 12, 2011
i've just updated the firmware (v. 52.0.007) for my nokia 5800 xm, but when i tried to open the music player application, it tells me that there is a system error. i've tried re-installing the phone update but music player still shows me a general system error. this is making me quite sad. i want my music! heck, it's an 'xpressmusic' phone.
been a bit disappointed with nokia lately. first the Internet failure and now this... don't make a nokia loyalist switch to apple!
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Mar 14, 2010
well i dutifully upgraded to the latest firmware and while the kinetic scrolling is nice i feel there has been an attempt to emulate the iphone somewhat with the 'slider' functions for answering calls and turning off alarms?
frankly i think they are awful and fiddly there was nothing wrong with the origional touch button functions. the rest is fine nokia honestly i Heart my 5800 immensly but stop trying to ape the iphone and just do your own thing
please remove the sliders in the next update!
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Jan 26, 2010
I've got a 5800xm on T-mobile in the UK which had software version 21.0.025. Checked for updates on the phone and had the 'no updates available' message. Went onto Ovi Suite, did a backup of my phone, then updated the software to version 31.0.101 which should be compatable with Ovi/Nokia maps 3.3 (with FREE navigation). After several attempt to download and install the new map software (through Ovi store on the handset, Ovi.com, and Ovi Suite) I finally managed to get the 'installation complete' message
I don't get the dashboard when I first start Ovi maps each time, which is supposed to show that it is indeed the new version that you're running. Now when I start to plan a route, I get the first turn voice command, then my phone shows 'updating' then proceeds to ask me for money! If I go into options - about (on maps), I'm supposedly running v31.01 09wk26. If I go into settings - application manager - installed application, Ovi maps shows version 3.03(246) being installed. Tonight I connected the 5800 to my PC to download some maps using maploader, and Ovi Suite came up with an option to install Maps v3
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Jan 21, 2010
I just updated my 5800XM's FW to the latest version (40.0.005). After the FW update I can't install any apps on the phone. When I try to install an app, it gives an error Unable to start operation. Installer already in use. I tried again after restarting the phone, but still no change.
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Jan 28, 2010
The music player on my Nokia X6 is not working. It was fine for the first few days I had it, but suddenly it didn't recognise that there was any music on the phone. I have tried refreshing the music library, re-installing the entire software on the phone, doing a hard reset, and deleting a 'corrupted file' from my PC. All of these were suggested to me by Nokia, I have spent a lot of time on the phone to them and persevering at home, deleting all the files off the phone, reinstalling the Nokia Ovi Suite and Music Player, starting again with downloading music to the phone and refreshing the music library in the music player. None of these have solved the problem and now if I select refresh music library the phone gets stuck on trying to update the library and I have to turn it off then on again to be able to use it for calls etc.
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Jul 1, 2010
I got a new nokia X6 5-days ago from some few 2-3 days back it started automatically restarting on its own while i am doing soemthing in the cellphone i had not done anything wrong with the settings just installed 1-2 themes and 1-2 apps from ovi.
The second issue emerged today yesterday night i download many album from ovi on my X6 and today when i i try to start music player it doesn't open the screen gets black nothing happens for a long time, the phone doesn't hangs coz i can get into open apps by press and hold of menu key and come to home screen and do other things
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Jan 20, 2010
My 5 week old X6(Comes with Music) no longer recognises that the phone has a large amount of music stored in it. My Advent Notebook 4211 runs Windows 7 and happily ran Nokia Ovi Suite and Nokia Ovi Player for 3 weeks, allowing lots of downloads from the Comes With Music Nokia site. However, 2 weeks ago theOvi Player failed to start when selected: "Nokia Ovi Player has stopped working".
Nokia Technical Support merely advised me it isn't meant to run on Windows &. strange that it ran fine for 3 weeks on it? I Un-installed and re-installed the latest Ovi Suite an Ovi Player as instructed by Nokia, but to no avail.
Then, 3 days ago, after trying to back up the phone contents through the Ovi Suite, The phone no longer recognises it has any loaded songs? But, if I look at the phones memory via my laptop and its windows system, the phones mass memory clearly shows all the files containing the music on the phone!?
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May 29, 2010
I updated my firmware v40 to v 50, my phone was working very fine on v40, but after updation to v50 i am in major problem, music player not worked properly and after 3 days of updation i received msg normally than suddenly phone touch stop working, become hang i tried to restart my phone but failed its not switching on since that time
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Aug 25, 2010
The Music Player Of my nokia 5130. Is Not Opening And Also not Playing Any mp3 song and video. when i try to open any video or Mp3 File Through Music Player... the error is coming that. "NOT ENOUGH MEMORY' i have formatted the memory card as well as phone memoryy. but the same problmm is havingg..
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Aug 12, 2011
When I open my Ovi Player, I can access my music ok, but when accessing Ovi Music, the program goes on loop saying "automaattinen sisäänkirjaus epäonnistus, kirjaudu sisään itse". I've uninstalled the program, installed the new one - the same continues. Also the Nokia Musiikkauppa page keepson reloading itself endlessly on Internet Explorer. With Firefox works fine!
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Jul 26, 2012
My music player has suddenly stopped working. When I open it, it just shows file is corrupted and fails to play any song. Refreshing the library doesnt work. Nor does reinstalling the phone firmware.
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Sep 10, 2012
The song title and artist does not display when streaming music from Nokia Music on my Windows Phone through my car stereos' bluetooth connection. It also does not allow me to skip songs using my car stereo.
The Zune music player on my Windows Phone has this functionality.
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Jun 22, 2010
I couldn't get Nokia Stereo Headset WH-205 buttons working in Music player. Anyone know how to enable the buttons on the headset. I want to use the play/stop/FW/BW buttons on the headset
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Aug 25, 2010
The Music Player Of my nokia 5130. Is Not Opening And Also not Playing Any mp3 song and video..when i try to open any video or Mp3 File Through Music Player... the error is coming that.."NOT ENOUGH MEMORY'i have formatted the memory card as well as phone memoryy.
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Feb 13, 2015
After updating my S5 to lollipop, the music player controls on my lock screen are no longer visible. I have to unlock my phone every time in order to skip songs and pause/play.
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Apr 2, 2015
I haven't had any issues with my Verizon Galaxy s5 until after updating to Lollipop 5.0. The default/pre-installed music player crashes very often. It won't start playing until pressing play a number of times, once it finally does play it will stop after the song has finished, if I try to skip a song it will usually crash once I hit the skip button but if I get lucky it will let me skip 4 or 5 songs before giving me the "Unfortunately, Music has stopped" error message.
It does crash sometimes mid song. I'm not sure what the issue is, as I said I haven't had a problem like this before updating. I will also randomly get an error message saying that Contacts has stopped working, which I have seen others report happening, but I haven't seen anything about the music player crashing. I have a 128GB sd card but I don't think that's the issue. Everything has worked fine until this update. Attached is a screenshot of the blank music player after I receive the error message ...
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Feb 11, 2010
After upgrading my 5800XM to v40 and upgrading to the latest PC suite and software updater versions on my PC, my phone no longer connects with the computer with the error message "cannot authenticate phone" with bluetooth. If I try USB connection, the OS crashes while trying to install phone software (windows 7 pro, Dell Inspiron 6400). I have uninstalled and re-installed all nokia software on the PC and still got the same results. Even without PC suite, the phone does not connect through the PC bluetooth anymore.
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Apr 5, 2011
I have an E5. Earlier when I downloaded new songs on my phone and opened the music player, it automatically searched for new tracks and updated itself. Now I dont know what has happened it doesnt get updated automatically and I have to update it manually.
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Mar 11, 2010
iphone 2g (us version)- not working after updating to latest firmware (3.1.3).it was on version 1.1.4 and hasnt been updated for years.recently Internet wouldnt work on the iphone just few days ago (stated must connect to itunes).so i connected to itunes and try to update to the latest firmware. after downloaded finished...all i could do is make emergency calls and symbol showing itunes and a usb.
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Oct 8, 2011
I attached some jpegs as album arts to mp3s using Itunes 10.4.1.10. When I copy this to my 8GB Micro SD and play it through Music player these photos won't appear and I am presented the default image of the corresponding theme applied. However these album arts appear on my Windows 7 explorer window...
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